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Launch of a new helpful app for train users with hearing loss in Wales

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TRANSPORT FOR WALES (TfW) has trialled a new onboard digital service providing passengers with hearing loss with personalised journey information announcements.

The Hearing Enhanced Audio Relay (HEAR) application was successfully tested on TfW trains on the Rhymney – Penarth route for two months, with the aim of improving the journeys of passengers with hearing loss.

The application enables passengers connected to the onboard Wi-Fi to receive personalised journey announcements to their smart devices in real-time. These notifications can be specifically tailored to passengers’ preferences, for example only informing them of announcements relating to their destination, in both audible and readable formats. HEAR was funded by the Department for Transport through its £9m ‘First of a Kind 2021’ competition, delivered by Innovate UK (part of UKRI).

New train app to assist travellers with hearing loss in Wales

Michael Davies, Insight and Innovation Manager at Transport for Wales, said: “We are committed to making our network as accessible as possible. Working with GoMedia on HEAR has given us the opportunity to test a solution that could provide huge benefits to customers and encourage people to choose rail.”

It is estimated one in six people in the UK adult population is affected by hearing loss[1] and by 2031, 14.5 million people, approximately 20% of the UK population, will suffer from some form of hearing loss[2]. Over 60% of passengers with accessibility needs struggle to make their journeys independently, making it more important than ever for public transport to be more accessible for all passengers.

Roger Matthews, GoMedia’s Managing Director, added: “HEAR offers a more versatile and cost-efficient solution to installing expensive hearing loops on trains. The benefits of the solution also extend beyond improving accessibility for passengers with hearing loss – The app itself is customisable, supports multiple languages, and can give passengers an overview of previously made announcements and delay information updates, making it a useful tool for all passengers, where they are visiting from abroad, or would just like to relax on their journey without having to worry about listening out for announcements.”

GoMedia – a subsidiary of Icomera and of EQUANS – developed the technology with support from charities Hearing Link and Hearing Dogs with the aim of alleviating the difficulties passengers with accessibility needs face, using purpose-designed technology powered by real-time information.

A survey of 58 people with hearing loss conducted by charities Hearing Link and Hearing Dogs found that 96% would love to have a solution like HEAR implemented on public transport as currently, only 7% were somewhat confident that they would be made aware of changes and disruptions during their journey, while only 16% felt they were treated equally compared to people without hearing loss.

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Community

Pembrokeshire firefighters help deliver fire engines to Ukraine

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FIRE services from across the United Kingdom have rallied together to donate vital firefighting equipment to Ukraine, amidst ongoing conflicts that have seen local fire stations and firefighters come under direct attack.

The Mid and West Wales Fire and Rescue Service (MAWWFRS) was at the forefront of this international goodwill effort, donating three fire appliances and dispatching nine of their personnel to ensure safe delivery.

The initiative, coordinated by Fire Aid UK, involved a total of 11 UK fire services. Over a grueling 5.5-day journey that spanned several countries—starting from Kent Fire and Rescue Service and moving through France, Belgium, the Netherlands, Germany, and into Poland—33 fire appliances were transported to a location just 20 miles from the Ukraine border. They left Kent on April 23.

This convoy, laden with not just fire engines but also 3000 items of critical firefighting gear including cutting equipment, fire hoses, first aid kits, and generators, was a sight of resilience and humanitarian commitment. Watch Manager Rob MakePeace, a Business Fire Safety Officer, and Watch Manager Keith Jenkins, who is retired but still oversees part-time personnel at Haverfordwest, played pivotal roles in the operation from Pembrokeshire.

Speaking on the experience, Keith Jenkins expressed the profound impact of the mission, “It was a fantastic experience to be involved in. The convoy itself was an amazing sight, but the people we met, places we stayed and the reason we were delivering the appliances was something we will remember for a long time.”

The donation comes at a critical time for Ukraine, where daily attacks have not only jeopardized the lives of local firefighters but have also devastated much of the essential infrastructure needed to fight fires effectively. The additional appliances and equipment from the UK are expected to significantly bolster the capabilities of the Ukrainian fire departments, providing them with the necessary tools to save lives and protect property under dire circumstances.

This act of generosity and the strenuous efforts by the UK firefighters underscore a deep commitment to aiding those in peril, transcending borders and showcasing the best of international cooperation and humanitarian assistance.

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Community

Final ‘Stop the Stink’ protest planned for County Hall

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RESIDENTS of Haverfordwest are gearing up for a pivotal demonstration outside the Pembrokeshire County Council at County Hall, scheduled for Thursday, May 14th. The protest, named “Stop the Stink,” aims to press the council and Natural Resources Wales (NRW) into action against the ongoing environmental issues at the Withyhedge landfill site.

From 9:00 to 10:30 AM, community members, environmental activists, and concerned citizens plan to converge on the steps of the county building to make their voices heard before the NRW’s critical deadline. This date marks when the landfill operators are required to complete necessary remediation efforts to prevent toxins from leaking into the local environment.

Colin Barnett, the organiser of the demonstration, highlighted the importance of the protest. “This gathering is crucial. It’s our final chance to influence the council’s decisions and push for real change before the deadline. Our community deserves a safe and healthy environment, and we must hold those responsible accountable,” Barnett stated.

The Withyhedge landfill has been the subject of intense scrutiny following reports that harmful toxins could be escaping into the surrounding areas, posing significant health and environmental risks. Despite ongoing investigations and some interventions by NRW, public trust remains low regarding the effectiveness and transparency of the measures implemented so far.

Demonstrators are expected to display signs with messages such as “Protect Our Children” and “No More Toxins,” calling for immediate and effective action. The protest aims to ensure that the community’s concerns are not only heard but acted upon with urgency.

As the May 14th approaches, the stakes are high for the residents of Haverfordwest, who are calling for decisive and immediate action from their local leaders.

This final “Stop the Stink” protest represents a critical moment in their ongoing fight for a cleaner, safer environment.

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Community

St. Katharine’s Stratford Players’ Easter pantomime raises £1,000

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THE St. Katharine’s Stratford Players’ Easter Pantomime, Aladdin, dedicated to the memory of lifetime member Viv Barrat, is a shining example of collectives power of collective action and the unwavering generosity of community spirit.

The resounding success of the pantomime, raising an impressive £1,000 including Gift Aid for the Paul Sartori Foundation, is not merely a financial achievement but a symbol of solidarity and compassion. This remarkable feat underscores the deep-rooted commitment of this community to support vital services such as Paul Sartori’s Hospice at Home service, which provides comfort and care to those facing challenging times at the end of life and their family and carers.

At the heart of this success lies the tireless dedication and boundless enthusiasm of the volunteers, organizers, and supporters of St. Katharine’s Stratford Players. Their selfless efforts have not only surpassed the expectations of the event but have also touched the lives of countless individuals in our area, offering support where it is needed most.

As we reflect on the impact of this initiative, it becomes evident that the true measure of success lies not only in the funds raised but in the sense of community, of which Viv Barrat played the biggest part.

“Viv was the heartbeat of the St Katharine’s Stratford Players, an inspiration, mentor, and friend to many. With over 40 years with the drama group, Viv lead the group from strength to strength. A dedicated and committed member of the group inspiring a generation of local talent, advocating for the youth and creating a safe and inclusive community for us all. As a drama group, we are truly heartbroken, Viv was our Matriarch, our friend, our Viv!”

The Paul Sartori Hospice at Home Service extends its heartfelt thanks to everyone who contributed to the success of the St. Katharine’s Stratford Players’ Easter Pantomime.

Your generosity, kindness, and dedication have made a difference in the lives of others, inspiring hope and resilience in our community. Together, we have shown that even in the face of adversity, the human spirit shines brightest when we stand together in support of one another.

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