Health
Welsh Ambulance Service issues ‘Black Alert’ as currently can’t keep up with demand
THE WELSH AMBULANCE SERVICE has declared a “business continuity incident” due to the extremely high demand on its services.
Also known as a “Black Alert,” the service has confirmed it’s currently unable to keep-up with demand for emergency medical care and support.
Despite extensive measures in place, medics have been “unable” to manage the demand for services – with more than 2,000 emergency 999 calls made yesterday ( Dec 10), including 200 “immediately life-threatening red calls”.
In addition, NHS 111 Wales received more than 10,000 calls yesterday, in what was the “busiest day ever” for the service.
Icy weather conditions across West Wales, the M4 and the Valleys have further exacerbated issues, whilst lengthy delays at hospitals has meant demand on the Welsh Ambulance Service has “exceeded its capacity to respond”. As a result, some patients have had to wait hours and hours for an ambulance, a spokesperson for the Welsh Ambulance Service has confirmed.

Director of operations at Wales Ambulance Service, Lee Brooks said declaring a business continuity incident is “rare” and said management “do not take the decision lightly”. Whilst the Wales Ambulance Service Trust is in the process of introducing “special arrangements” to help medics cope with demand, some patients are being asked to make alternative arrangements – such as making their own way to hospital, if possible.
In a statement released today, Sunday, December 11, a spokesperson for the Welsh Ambulance Service confirmed to Herald.Wales that the service has declared a “business continuity incident” since last night (Dec 10) and recommends patients needing medical support “make their own way to hospital,” if they can.
The full statement reads: “The Welsh Ambulance Service has overnight declared a ‘business continuity incident’ due to demand across our 999 and 111 services. Demand on the service increased throughout Saturday and Sunday morning, and despite the measures we can take, we have been unable to stem this demand.
“More than 2,000 emergency 999 calls were presented to us yesterday, a 17% increase on last week, and we responded to more than 200 immediately life-threatening red calls, while NHS 111 Wales received over 10,000 calls, the busiest day ever for the service.
“Icy weather conditions affecting West Wales, Heads of the Valleys, and the M4, have not helped our ability to respond. This, coupled with lengthy delays at hospitals across Wales, meant that demand on the service exceeded its capacity to respond.
“As a result, some patients have waited, and regrettably continue to wait for many hours for an ambulance. The Trust has put special arrangements in place to manage demand, including asking some patients to make an alternative arrangement, such as making their own way to hospital.”
Executive director of operations, Lee Brooks added: “It’s rare that we declare a business continuity incident and we do not take the decision lightly. Extreme weather, coupled with a high call volume focused on falls and breathing issues overnight, has limited our capacity to respond safely and timely.
“We are sorry to everyone who has had to wait longer for their calls to be answered, and subsequently wait longer for an ambulance to arrive. I can’t thank our staff and volunteers enough for doing all they can in challenging times.”
Mr Brooks also offered medical advice to parents whose children are showing possible symptoms of Strep A, a potentially-dangerous bacterial infection that’s been identified as affecting some children in Wales.
“It is understandable that parents are cautious when children show possible symptoms of Strep A.
The best place to start if you are concerned is our website (111.wales.nhs.uk) where information about symptoms and what to do can be found,” Me Brooks said. “[NHS helpline] 111 is very busy and demand for those aged under 12 is very high. Please bear with us as we will get to these calls as quickly as we can. Only call 999 or go to A&E if:
Your child is having difficulty breathing – you may notice grunting noises or their Tummy sucking under their ribs
- There are pauses when your child breathes
- Your child’s skin, tongue or lips are blue
- Your child is floppy and will not wake up or stay awake
“For anything else, please only call 999 in a life-threatening emergency – that’s a cardiac arrest, chest pain or breathing difficulties, loss of consciousness, choking, or catastrophic bleeding.
“If the situation is not a life-threatening emergency, then it’s important that you use one of the many alternatives to 999, starting with the symptom checkers on our NHS 111 Wales website as well as your GP, pharmacist and Minor Injuries Unit.”
Health
Ambulance delays and blocked beds putting Welsh patients at risk, watchdog warns
AMBULANCE handover delays, long waits in emergency departments and delays discharging patients from hospital are continuing to put people at risk across Wales, Audit Wales has warned.
The public spending watchdog said urgent and emergency care remains under “constant pressure” despite extra funding and new policies aimed at improving joined-up working between the NHS, ambulance service, councils and social care providers.
In an article published today, Monday (Jun 22), Audit Wales said its work since 2024 had examined how health boards and the Welsh Ambulance Services NHS Trust manage demand for urgent and emergency care, as well as how health boards and local authorities support timely discharge from hospital.
It found that pressures across the system are increasing patient safety risks and driving up costs.
Key problems identified include ambulance handover delays, lengthy waits in emergency departments, underused new services despite extra funding, and delayed hospital discharges which continue to result in hundreds of thousands of lost bed days each year.
Audit Wales also said workforce problems across health and social care remain a major factor in delayed discharges.
The watchdog warned that data is still not being shared effectively across the system, making it harder for public bodies to make informed decisions and manage pressure.
The findings will add to growing concern about the state of urgent and emergency care in Wales, with patients, families and frontline staff repeatedly warning that delays in A&E and problems arranging social care packages are leaving people waiting too long for treatment or stuck in hospital after they are medically fit to leave.
Audit Wales said staff and leaders across the system had made clear that “something must change”.
It has set out six questions for the Welsh Government, NHS Wales and local authorities to consider as they look at how urgent and emergency care can be improved.
The Auditor General for Wales is the independent statutory external auditor of the devolved Welsh public sector and is responsible for auditing most public money spent in Wales.
The Herald has asked the Welsh Government and Hywel Dda University Health Board for comment.
Health
Wales most aware of alcohol addiction, but experts warn summer habits carry danger
MORE people in Wales recognise alcohol as addictive than anywhere else in Britain, new research has found, but health experts are warning that awareness alone may not be enough to prevent harmful drinking habits.
The findings come ahead of the busy summer period, when pubs, beer gardens, festivals, barbecues and outdoor events often lead to increased alcohol consumption.
According to YouGov data, 86% of people in Wales describe alcohol as addictive — the highest figure recorded across Britain and above the national average of 78%.
Only 14% of Welsh respondents said alcohol was either “not very addictive” or “not addictive at all”.
By comparison, London recorded the lowest level of awareness, with 69% of respondents recognising alcohol as addictive.
Health professionals say the results show that while many people understand the risks, regular drinking can still become habitual, particularly during periods of increased socialising.
Official figures suggest adults consume an average of 10.7 litres of pure alcohol per person each year, equivalent to around 21 UK units per week. That is around nine pints of beer or seven large glasses of wine, and is significantly above the recommended maximum of 14 units a week.
Nearly one in five adults are also said to drink at hazardous levels or above, with men more than twice as likely as women to fall into that category.
Dr Karen Faulkner, Associate Medical Director at Panthera Clinic, said alcohol occupied a “unique place” in British culture because it was both legal and socially encouraged.
She said: “What’s particularly interesting is that most people understand alcohol can be addictive, yet many still underestimate how easily regular drinking can become habitual. Dependence often develops gradually and doesn’t always fit the stereotypes people associate with addiction.
“During the summer months, drinking can become even more normalised through holidays, beer gardens, barbecues, festivals and sporting events.
“The challenge isn’t necessarily a lack of awareness about alcohol’s risks. It’s recognising when a socially accepted habit has crossed the line into something that’s beginning to have a negative impact on your health, wellbeing or daily life.”
Dr Faulkner said people wanting to cut back should consider planning alcohol-free days, alternating alcoholic drinks with water or soft drinks, setting limits before social events, and keeping track of their weekly intake.
She also urged people to watch for signs that alcohol may be becoming more important than intended, including finding it difficult to relax, socialise or enjoy an event without drinking.
Panthera Clinic has launched a free online Alcohol Health Calculator to help people assess how their drinking habits may be affecting their health and wellbeing.
Dr Faulkner added that low and no-alcohol alternatives had become more widely available, making it easier for people to reduce their intake while still taking part in social occasions.
Health
Welsh Government refuses to halt Withybush and Bronglais service review
Health Minister tells Paul Davies MS that decisions remain a matter for Hywel Dda University Health Board
THE WELSH GOVERNMENT has declined to intervene in controversial plans affecting services at Withybush and Bronglais hospitals, prompting fresh criticism from local Senedd Member Paul Davies.
In a letter dated June 19, Health and Care Cabinet Secretary Mabon ap Gwynfor said responsibility for planning and delivering NHS services rests with local health boards and confirmed that Hywel Dda University Health Board should continue its consultation process on proposed service changes.
The response follows concerns raised by Mr Davies on behalf of constituents in Pembrokeshire and Ceredigion over the future configuration of clinical services, including stroke care.
While acknowledging strong public concern about access to healthcare in rural communities, the Minister stopped short of offering any commitment to block or reverse the Health Board’s proposals.
Instead, he stressed that any changes must be supported by robust evidence, maintain patient safety and demonstrate improved outcomes.
The Minister wrote: “Responsibility for planning and delivering health services rests with local health boards, including decisions about how services are organised.”
He added that proposals must improve outcomes for patients, maintain safe and equitable access to care and be supported by thorough impact assessments.
Paul Davies MS described the response as disappointing.
Posting the letter on social media, he said: “This letter tells me that the Welsh Government is not going to stand in the way of the Health Board’s plans.”
He added that he would raise the issue in the Senedd chamber next week and continue pressing ministers to intervene.
The exchange comes as Hywel Dda University Health Board continues a public consultation on proposed changes to stroke services across west Wales.
The consultation, which opened on May 28, is due to run until July 26.
In his response, the Minister stated that anyone suffering a stroke should receive treatment “as quickly as possible in the most appropriate setting” and said the current model of stroke care in Wales must evolve if national standards are to be achieved.
The comments are likely to fuel concern among campaigners opposed to the proposed changes, who fear services could become increasingly centralised and further away from rural communities in Pembrokeshire and Ceredigion.


-
Crime5 days agoMilford Haven man jailed for breaching domestic violence protection order
-
Local Government6 days agoSecurity privately arranged by Mayor at Beating of the Bounds
-
News4 days agoCrash on Freeman’s Way causes school-run chaos across Haverfordwest
-
Crime6 days agoMan wanted by court after failing to attend hearing over alleged shop thefts
-
Crime6 days agoMan banned from roads after drink-driving offence
-
Crime6 days agoMan jailed after admitting strangulation and assaults
-
Crime6 days agoDrug trafficker must repay £33,000 after court rules he made nearly £500,000
-
Crime6 days agoMan sentenced over stalking campaign and lock knife offence







