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Health

Welsh Ambulance Service issues ‘Black Alert’ as currently can’t keep up with demand

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THE WELSH AMBULANCE SERVICE has declared a “business continuity incident” due to the extremely high demand on its services.

Also known as a “Black Alert,” the service has confirmed it’s currently unable to keep-up with demand for emergency medical care and support.

Despite extensive measures in place, medics have been “unable” to manage the demand for services – with more than 2,000 emergency 999 calls made yesterday ( Dec 10), including 200 “immediately life-threatening red calls”.

In addition, NHS 111 Wales received more than 10,000 calls yesterday, in what was the “busiest day ever” for the service.

Icy weather conditions across West Wales, the M4 and the Valleys have further exacerbated issues, whilst lengthy delays at hospitals has meant demand on the Welsh Ambulance Service has “exceeded its capacity to respond”. As a result, some patients have had to wait hours and hours for an ambulance, a spokesperson for the Welsh Ambulance Service has confirmed.

NHS winter pressures: Long wait times at hospital is making situation worse

Director of operations at Wales Ambulance Service, Lee Brooks said declaring a business continuity incident is “rare” and said management “do not take the decision lightly”. Whilst the Wales Ambulance Service Trust is in the process of introducing “special arrangements” to help medics cope with demand, some patients are being asked to make alternative arrangements – such as making their own way to hospital, if possible.

In a statement released today, Sunday, December 11, a spokesperson for the Welsh Ambulance Service confirmed to Herald.Wales that the service has declared a “business continuity incident” since last night (Dec 10) and recommends patients needing medical support “make their own way to hospital,” if they can.

The full statement reads: “The Welsh Ambulance Service has overnight declared a ‘business continuity incident’ due to demand across our 999 and 111 services. Demand on the service increased throughout Saturday and Sunday morning, and despite the measures we can take, we have been unable to stem this demand.

“More than 2,000 emergency 999 calls were presented to us yesterday, a 17% increase on last week, and we responded to more than 200 immediately life-threatening red calls, while NHS 111 Wales received over 10,000 calls, the busiest day ever for the service.

“Icy weather conditions affecting West Wales, Heads of the Valleys, and the M4, have not helped our ability to respond. This, coupled with lengthy delays at hospitals across Wales, meant that demand on the service exceeded its capacity to respond.

“As a result, some patients have waited, and regrettably continue to wait for many hours for an ambulance. The Trust has put special arrangements in place to manage demand, including asking some patients to make an alternative arrangement, such as making their own way to hospital.”
Executive director of operations, Lee Brooks added: “It’s rare that we declare a business continuity incident and we do not take the decision lightly. Extreme weather, coupled with a high call volume focused on falls and breathing issues overnight, has limited our capacity to respond safely and timely.

“We are sorry to everyone who has had to wait longer for their calls to be answered, and subsequently wait longer for an ambulance to arrive. I can’t thank our staff and volunteers enough for doing all they can in challenging times.”

Mr Brooks also offered medical advice to parents whose children are showing possible symptoms of Strep A, a potentially-dangerous bacterial infection that’s been identified as affecting some children in Wales.

“It is understandable that parents are cautious when children show possible symptoms of Strep A.
The best place to start if you are concerned is our website (111.wales.nhs.uk) where information about symptoms and what to do can be found,” Me Brooks said. “[NHS helpline] 111 is very busy and demand for those aged under 12 is very high. Please bear with us as we will get to these calls as quickly as we can. Only call 999 or go to A&E if:

Your child is having difficulty breathing – you may notice grunting noises or their Tummy sucking under their ribs

  • There are pauses when your child breathes
  • Your child’s skin, tongue or lips are blue
  • Your child is floppy and will not wake up or stay awake

“For anything else, please only call 999 in a life-threatening emergency – that’s a cardiac arrest, chest pain or breathing difficulties, loss of consciousness, choking, or catastrophic bleeding.
“If the situation is not a life-threatening emergency, then it’s important that you use one of the many alternatives to 999, starting with the symptom checkers on our NHS 111 Wales website as well as your GP, pharmacist and Minor Injuries Unit.”

Health

High pollen counts forecast for Wales this week

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CURRENT forecasts are for high pollen counts from today until Sunday across Wales, and airborne allergens expert has said. Max Wiseberg added: “This is not good news for hay fever sufferers across Wales. The main culprit is oak pollen which is now in peak season and there are some early grass pollens.”

Max continues, “However, better news is that, whilst there is no cure for hay fever, there are many measures and precautions you can take to help reduce the effects of the pollen. Although many hay fever sufferers find that nothing really works or that some remedies help, but nothing does the whole job, or what worked last year doesn’t work today, there is another way. A novel approach is to combine products for greater effect, and create your own ‘Hay Fever First Aid Kit’.”

“So if nothing works on its own, or your symptoms are particularly severe on a given day, create your own Hay Fever First Aid Kit, in other words use a combination of products, which can be complementary to one another. I suggest that your ideal Hay Fever First Aid Kit will consist of a prevention, such as HayMax organic drug-free allergen barrier balm, one (and only one) antihistamine, one (and only one) nasal spray, eye drops and one or more other natural products,”

Max goes on to explain how all the elements of a Hay Fever First Aid Kit work:

“The first thing is to avoid the pollen in the first place with an organic allergen barrier balm such as HayMax applied around the nostrils and bones of the eyes to help stop pollen getting in.”

“There are several forms of medication you can take that seek to reduce the effects of the pollen on the body.

  • Try an antihistamine, to counteract the effects of too many histamines, the body’s reaction to too much pollen; the most common are acrivastine, cetirizine, chlorphenamine, desloratadine, fexofenadine and loratadine.
  • Use a steroid nasal spray, which works by fighting inflammation and mucus production, helping clear nasal symptoms – itching, sneezing, watering and congestion.
  • Eye drops work in one of three ways; some stop the histamine release, some are anti-inflammatory and others block the inflammation caused by histamine.
  • There are several types of each, so if one doesn’t work particularly well or stops working, it’s worth trying another.”

“There are many other drug-free and natural products available for hay fever sufferers.

  • Quercetin is thought to limit the release of histamine; found naturally in many foods, it can also be taken in a capsule.
  • Butterbur is a herbal extract believed to have an antihistamine-like effect on hay fever symptoms and is available in capsules.
  • Immune boosting wellness formulae, such as Bee Prepared Daily Defence Immune Support which contains only all natural ingredients that help support the immune system, help the body fight the effects of the pollen.”
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Community

Fresh pleas to save much-needed Pembroke Dock day centre

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A PLEA to keep Pembroke Dock’s Anchorage Day Centre open is to be heard at a full meeting of Pembrokeshire County Council next week.

The Anchorage Day Care Centre in Pembroke Dock has been a “safe and happy place” for adults with learning difficulties and additional needs for decades.

In more recent years it has expanded to support elderly dementia sufferers.

But now the centre is expected to close, with services instead being offered elsewhere in the county, including Haverfordwest and Milford Haven.

A series of engagement events have taken place at The Anchorage recently, outlining the reasons and the options in continued service.

One parent, who wished to remain anonymous, said: “One young woman who attends ran out of the first meeting sobbing when she was told it was going to close. Another, at the second meeting, tried to address the meeting but was so choked up at the thought of not seeing her friends anymore she could hardly speak.”

In a submitted question to be heard at the May 9 meeting, member of the public Peter Welsh will ask: “Is the council aware of the huge impact the impending closure of the Anchorage Adult Day-care Centre in Pembroke Dock is already having to the health and mental wellbeing of my daughter and 20 other vulnerable adults with special needs and learning difficulties, who are unable to cope with changes to routine, or to process and understand what is happening to them?

“And would the council, therefore, please review its closure decision and retain the centre and the vital and invaluable service it provides not only to the individuals concerned but also to the parents?

“If not, what specific measures does the cabinet member have in place to support my daughter and these other individuals who need extra assistance to enable them to maintain their independence, value and allow their carers to have valuable respite from their caring responsibilities and what are the estimated costs for these substitute measures?”

A Pembrokeshire County Council spokesman has previously said: “Following the engagement sessions held with families and service users regarding the future of the centre on April 10 and 17 at the Anchorage, families said that they would like to maintain the Anchorage Day Centre and explained that they would write to the council in order to ask for the decision to be overturned.

“People who attend the service will be offered alternative care, all service users are currently having their individual care needs assessed by social work teams to fully understand which other services best meet those care needs.”

An online e-petition, on the council’s own website has been launched calling for it to stay open.

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Health

Chairman opens new NHS 111 Wales Service Centre in Haverfordwest

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IN a ceremonial occasion on Thursday (May 2), Thomas Baden Tudor, Chairman of Pembrokeshire County Council, inaugurated the new NHS 111 Wales service centre at Haverfordwest Ambulance Station. The event was marked by Mr. Tudor cutting the red ribbon, a task he was honoured to perform at the behest of Matthew Jones, Locality Manager of the Pembrokeshire Ambulance Service.

The NHS 111 service, which is accessible round the clock, offers urgent health advice and information about available services, including dental care and general medical guidance. This vital resource also provides support on managing illnesses and conditions and ensures continuity of care when GP offices are closed.

Speaking at the event, Mr. Tudor expressed his pride and privilege in participating in the launch, which underscores the community’s commitment to enhancing healthcare accessibility. The new service centre is expected to play a pivotal role in providing prompt medical advice and support to the residents of Pembrokeshire.

The service is free and can be reached by dialling 111 from any phone, ensuring essential healthcare advice is just a call away.

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