Charity
Sixty per cent of all Childline counselling in Wales last year about mental health
SIXTY per cent of all counselling sessions delivered to young people in Wales by the NSPCC’s Childline service last year were about mental health and wellbeing.
Between April 2023 and March 2024, Childline delivered 5,545 counselling sessions to young people known to be from Wales, with 3,342 of these about mental and emotional health and wellbeing.
Across the UK, Childline delivered 99,179 counselling sessions about mental and emotional health and wellbeing, equating to 272 sessions a day.
When discussing their mental health, some of the top concerns that were raised were anxiety, stress, low mood, depression and loneliness.
To mark World Mental Health Day (October 10th), the NSPCC is highlighting these figures to show the scale of children struggling with their mental health and to remind them that Childline is a safe place where they can seek help and support.
A 16-year-old girl from Wales who contacted Childline said: “I’m convinced that the world hates me, like no one cares about me.
“I tried telling a friend how I felt, and they only wanted to talk about their own problems; I felt even worse after that. Thank you for letting me talk.”
It is important for children and young people get help with their mental health at an early stage – through schools or in the local community – rather than waiting until they reach crisis point.
That is why NSPCC Cymru is calling on the Welsh Government to ensure that children, young people and their families can access appropriate mental health support within their own local authority area.
The charity also wants to see investment in parent-infant relationship services, to ensure support for babies and young children who have experienced trauma and abuse.
Any child or young person who is struggling can also contact Childline up to the age of 19 and have a confidential conversation with a counsellor over the phone or online, at any time of the day.
Shaun Friel, Director of Childline, said: “At Childline, we know that growing up comes with challenges which can impact the mental health and wellbeing of children and young people.
“This is why it is essential that all young people know where they can go for support and the tools available to them that can help them process their emotions, such as resources provided by Childline.
“Whether a young person is feeling anxious, lonely, or depressed, we want to remind all young people this World Mental Health Day that they don’t need to cope alone and our friendly and welcoming counsellors at Childline are here for them.”
The Childline website also provides support to young people on the advice pages or resources, such as Art Box, which is a space for children to write or draw about their feelings. Children can also use the service’s Calm Zone, an area of the website with lots of tools and mechanisms to help young people cope.
Drawing or writing can be a helpful way for children to process their emotions, as it can enable them to express themselves and make sense of their situation.
A 10-year-old child who contacted Childline said: “My little sister is in hospital a lot; it makes me worry and I get upset about it. I have found drawing and colouring helps, I enjoy that, especially butterflies and nature.”
With this in mind, Lidl GB in partnership with Crayola is supporting the NSPCC in their mission to be there for every child needing support with their mental health by launching the Crayola Cosmic Creations and Fantastic Fantasy Activity Tube. The activity tubes – of which £1 per item sold will be donated to Childline – are designed to give children a creative outlet for their emotions using colouring pencils, colouring rolls, foil art posters and stickers, all with vibrant designs.
Charlie Day, CSR Team Manager at Lidl GB, said: “Supporting young people’s mental health matters hugely to our colleagues and customers. That’s why at Lidl GB we’re committed to building on the over £9 million we’ve donated to the NSPCC since 2017, however we can.
“We’re delighted to sell activity tubes in Lidl GB stores that provide children with a calming activity and help them to express their feelings. Co-created by Crayola and Hunter Price International, the product will raise vital funds for Childline, and with the contact details on-pack, will help ensure young people have somewhere to turn when they’re ready to open up.”
Young people can contact Childline on 0800 1111 or via 1-2-1 chat on www.childline.org.uk.
Charity
Vincent Davies raises £13,682 for air ambulance charity
Independent Haverfordwest store backs lifesaving crews with year of community fundraising
A WEST WALES department store has raised more than thirteen thousand pounds for a lifesaving emergency service after a packed year of community fundraising.
Staff at Vincent Davies Department Store collected £13,682 for the Wales Air Ambulance Charity, after voting the organisation their Charity of the Year for 2025.
The independent retailer organised events throughout the year, including an Easter bingo, bake sales, quizzes, raffles, staff sales, Christmas jumper days and a festive wreath-making workshop. Charity jam jars placed in Café Vincent also helped gather steady donations from customers.
One of the most popular attractions was the store’s charity singing penguin trio, which drew smiles from shoppers of all ages and boosted collections.
Sarah John, Joint Managing Director at Vincent Davies, said: “Raising £13,682 for the Wales Air Ambulance Charity is something we are extremely proud of at Vincent Davies Department Store. As a director, it’s wonderful to see our community come together to support a charity that makes such a lifesaving difference.”
The air ambulance is consultant-led, delivering hospital-level treatment directly at the scene of serious incidents and, when needed, transferring patients straight to the most appropriate specialist hospital.
Working in partnership with the NHS through the Emergency Medical Retrieval and Transfer Service, crews can provide advanced critical care including anaesthesia, blood transfusions and even minor surgical procedures before reaching hospital.
Operating across the whole of Wales, its teams travel the length and breadth of the country by helicopter and rapid response vehicle to reach patients quickly in both rural and urban areas.
This is not the first time the Haverfordwest store has backed the cause. In 2016, staff previously raised £5,831 when the charity was also chosen as their beneficiary.
Mike May, the charity’s West Wales Regional Fundraising Manager, said: “We are so grateful to Vincent Davies Department Store for raising an incredible amount for our charity. Throughout the year they put on a variety of different events and what a successful fundraising year it was.
“The charity needs to raise £13 million every year to keep our helicopters in the air and our rapid response vehicles on the road. By raising £13,682, the staff and customers have played an important part in saving lives across Wales.”
The store says it will announce its Charity of the Year for 2026 in the coming weeks.
Charity
NSPCC Cymru launches Baby Steps scheme to support new parents across Wales
New perinatal service aims to help families cope with the pressures of early parenthood
NSPCC CYMRU has launched a new perinatal support programme aimed at helping expectant and new parents across Wales navigate the challenges of caring for a baby.
The Baby Steps service, a redeveloped early-intervention programme, is designed to give parents the tools, confidence and emotional support needed during pregnancy and in a child’s first months of life.
The service was officially launched this week at an event held at BT headquarters in London, attended by The Duchess of Edinburgh, who is a Patron of NSPCC, alongside childcare professionals and public figures.
Baby Steps will initially be piloted through three NSPCC hubs, including the Wales hub, placing Cymru at the forefront of the charity’s rollout of the service.
Carl Harris, Assistant Director for the NSPCC Wales hub, said the evidence-based programme could make a significant difference to families during a crucial stage of a child’s development.
He said: “The early stages of a baby’s life can feel daunting for parents, as they face new challenges every day while trying to give their child the best possible start.
“It is a critical time for a child’s development, and perinatal services like Baby Steps can offer enormous support to help parents through what is an exciting, but sometimes very difficult, period.
“NSPCC Cymru is proud to be leading the way in rolling out this service and supporting parents and children across Wales.”
Figures released alongside the launch highlight the scale of need. During 2024/25, the NSPCC Helpline referred more than 3,800 children under the age of two to external agencies across the UK, including police and social services. This represented almost one fifth (18%) of all referrals made by the Helpline on behalf of a child during the year.
One father who contacted the service described the pressures faced by new parents, saying: “We just can’t get our baby into a routine. It’s been eight weeks, we’re new to parenting and have different opinions, and then our friends all have different advice. It’s causing major arguments and nothing’s working.”
In addition to Baby Steps, the NSPCC website offers a wide range of guidance for parents and carers, including advice on bonding with babies and raising children safely.
Chris Sherwood, Chief Executive of the NSPCC, said the charity was pleased to mark the launch with a royal visit.
He said: “It’s always a privilege to be part of a Royal visit, and we were delighted that HRH The Duchess of Edinburgh was able to join us to celebrate our Baby Steps service.
“As our Helpline data shows, the first couple of years of a child’s life can be an extremely difficult time for parents. Our Helpline regularly hears from parents struggling with the pressures of a newborn, as well as from concerned members of the community.
“The Baby Steps service provides essential building blocks to help parents navigate the earliest stages of their child’s life and ensure they thrive. Any parent or carer who needs support or advice can always contact the NSPCC Helpline.”
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Charity
Milford Haven Round Table thanks town council for backing major community events
MILFORD HAVEN ROUND TABLE has formally thanked Milford Haven Town Council for its continued support, saying the council’s backing helps make some of the town’s biggest free events possible.
The group said the Town Council is a major supporter of its work in Milford Haven and plays a vital role in enabling community celebrations including the Milford Haven Carnival and the annual Fireworks Extravaganza, which draw thousands of people.
Representatives from the Round Table said it was “great to catch up” with the Mayor, Councillor William Elliott, at the Christmas Lights Switch On in December, where they presented a small token of thanks to mark another year of collaboration.
Milford Haven Round Table said it is proud to support the town through fundraising, volunteering and delivering events which create memories, raise money for local causes and strengthen community spirit.
The group added that none of its work would be possible without strong partnerships across Milford Haven, and thanked the Town Council for its “ongoing support, trust and commitment” to the town and its residents.
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