Community
First Minister attends community transport operator workshop
PEMBROKESHIRE Association of Community Transport Organisations (PACTO) held a successful community transport operator workshop event at Letterston Memorial Hall on Friday 25 October, which was attended by the First Minister for Wales, Eluned Morgan.
The event, titled ‘Building Tomorrow: Our Pembrokeshire Community Transport Model’, enabled PACTO to update their partners and key stakeholders on the progress the sector has made since October 2023, when they launched their three-year Pembrokeshire community transport transformation project- which has been funded by the Motability Foundation and UK Government.
The day got underway with a welcome address by the First Minister to representatives from PRTA Green Dragon, Narberth Bloomfield NDCSA, Pembrokeshire Voluntary Transport, Royal Voluntary Service, and PIVOT. Eluned outlined the importance of community transport – particularly in a rural county like Pembrokeshire – before thanking the army of dedicated volunteers and employees who work tirelessly to provide a vital service to so many people right across the county, as well as focusing on the challenges and opportunities which lie ahead.
The fantastic work that the PACTO community transport connector team do was a key focus of the event. Having completed over 215 referrals in 2024, the connector service is vital to ensuring that those in need of transport are pointed in the right direction.
John Evans, the county director for Pembrokeshire for Hywel Dda University Health Board, gave a speech which highlighted the crucial role that the PACTO transport connector team plays in ensuring that people are able to attend hospital appointments, as he shared the story of how they were instrumental in helping a member of the public who had previously been unable to find a transport solution.
Transport was provided through the Pembrokeshire Integrated Voluntary Organisation Team (PIVOT) CT service, allowing them to receive treatment for a very complex medical matter which was potentially at risk of life-threatening complication. This resolution enabled them to attend their appointment. Evans also revealed that there have been over 6,200 hospital and non-hospital trips carried out since September 2023, an average of 27 trips per operational day (Monday-Friday).
Also in attendance was Jayne Kendall, the Wales project manager for the Cranfield Trust, which provides free management support for charities. Jayne gave a presentation that outlined how PACTO and the Cranfield Trust have been working together this year and the many ways in which the organisation helps charities across the UK.
Facilitated by Sachá Petrie, the sustainable transport community development officer for Awel Aman Tawe, the workshop provided the county’s community transport operators with the opportunity to come together for further engagement, discussion and collaboration on key issues, building on the overwhelming response PACTO received from their recent face-to-face consultations and online survey, which had more than 700 responses.
The event also gave PACTO and the operators a chance to work together towards an agreed Pembrokeshire CT delivery model, which will focus on passengers’ needs as one sector which is united, robust and future-proof.
PACTO are now embarking on Year Two of the project, which will primarily consist of data analysis and volunteer recruitment to ensure the operators are able to continue offering a lifeline to those who need transport.
Speaking about the event, Wyndham Williams, PACTO’s community transport transformation project manager, said: “It was great to see everyone coming together to reflect on all of our achievements during the project’s first year.
“We have seen a 13% increase in the number of trips using community transport services in the last 12 months, with 50,855 completed since September 2023.
“It was interesting to see the figures for all the different journey purposes, from hospital to non-hospital, shopping, social, leisure, education, employment, and personal business.
“This was also the perfect opportunity to officially thank our community transport operators for the lifeline they continue to provide for people in Pembrokeshire, particularly passengers with mobility needs.
“There was brilliant attendance from our community transport operators, as we came together for the first time to discuss how we can work together effectively to continue providing a lifeline service to the people of Pembrokeshire, and we’re extremely thankful for the opportunity that the Motability Foundation’s funding has given us.”
If you would be interested in becoming a community driver, please contact Damian Golden, PACTO’s accessible vehicle coordinator, by emailing [email protected] or by calling 07767 539740.
Community
50s women threaten legal action over pension compensation refusal
Campaigners say government decision ‘irrational and unlawful’ as ministers defend position
WOMEN born in the 1950s are threatening a Judicial Review after the UK Government refused to introduce a compensation scheme for those affected by changes to the State Pension age.
Campaign groups representing thousands of women across Wales say the decision by the Secretary of State for Work and Pensions is “legally flawed and procedurally unsafe”, arguing that ministers have relied on incomplete evidence while ignoring long-standing claims of maladministration and discrimination.

But the UK Government maintains that, while mistakes were made in communication, there is insufficient evidence that most women suffered direct financial loss as a result.
The row centres on the long-running dispute over changes to the State Pension age, which saw the retirement age for women rise from sixty to sixty-six, bringing it into line with men. Many women say they were given little or no notice, leaving them unable to plan financially.
Ombudsman findings
In 2024, the Parliamentary and Health Service Ombudsman (PHSO) concluded that the Department for Work and Pensions (DWP) was guilty of maladministration in how it communicated the changes.
The Ombudsman recommended compensation, suggesting payments could range from £1,000 to nearly £3,000 depending on impact.
However, in December, Paymaster General Pat McFadden MP said the Government would not implement a blanket compensation scheme, arguing that evidence did not show widespread financial injustice directly caused by the communication failures.
Campaigners say that stance is wrong in law.
‘Not new evidence’
Groups including 1950s Women of Wales & Beyond, 50s Women United, and Pension Partners for Justice claim ministers relied on what they described as “new evidence” to justify rejecting compensation.
They argue the material had already been available for years and therefore provides “no lawful basis” to overturn the Ombudsman’s conclusions.
In a statement, a spokesperson said: “To accept maladministration while denying financial loss is internally inconsistent.
“The Department’s failure deprived women of the opportunity to make informed decisions about retirement. Many incurred real, quantifiable losses – from depleted savings to forced early retirement and reliance on benefits.”
Campaigners also claim key testimony from former DWP ministers was omitted from the Ombudsman investigation, and that evidence of discrimination was not fully considered.
They say relying on what they call an “incomplete and selective report” leaves the Government open to legal challenge.
Political pressure in Wales
The issue has also been raised in the Senedd.
Plaid Cymru Deputy Leader Delyth Jewell MS recently pressed Welsh ministers to back affected women and push for engagement with campaigners.
Organiser Jackie Gilderdale said many Welsh women feel excluded from discussions.
“This campaign is not a brand or a limited company – it is real women whose lives were turned upside down,” she said.
“We don’t want another court battle. We want dialogue and a political solution. But if the door remains closed, Judicial Review remains an option.”
A petition calling for structured mediation between government and representative groups has already gathered more than 34,000 signatures.
Government position
The UK Government has previously said that most women were aware of the changes and that modelling showed limited evidence of widespread direct financial loss caused solely by communication failures.
Ministers have also pointed to the overall cost of compensation, which could run into billions of pounds.
Public law experts note that while maladministration findings are serious, compensation is not automatic and governments retain discretion over how – or whether – to implement financial redress.
Long-running dispute
The dispute has been ongoing for more than a decade and has become one of the most persistent pension justice campaigns in the UK.
Women’s groups argue many lost up to six years of expected pension income, with some estimating personal losses of tens of thousands of pounds.
Successive governments, however, have resisted calls for mass compensation, saying equalising the pension age was necessary for fairness and sustainability of the system.
For many campaigners, the fight is far from over.
“We are not going away,” the groups said.
Community
Haverfordwest students win national King’s Trust honour
Community mural project earns Wales title and trip to London finals
A GROUP of young people from Haverfordwest High School are celebrating a major achievement after being crowned Wales country final winners at the King’s Trust Awards 2026.
The students secured the JD Foundation Community Impact Award and will now represent Wales at the King’s Trust National Awards in London.
The award recognises an outstanding community project delivered through the King’s Trust Achieve Programme, a Key Stage four GCSE option offered at the school and delivered locally by Pembrokeshire Youth Service.
Led by school-based youth worker Ell Lewis, the programme supports pupils who may find traditional academic routes challenging, including those facing emotional, social or caring responsibilities.
As part of their Community Impact project, the group identified a vandalised pedestrian tunnel in Haverfordwest that is used daily by students travelling to and from school. Determined to improve the space, they worked together to design and paint a large-scale mural celebrating wellbeing, identity and local pride.
The once run-down underpass has now been transformed into a colourful and welcoming feature, drawing praise from residents and passers-by.
Community members described the artwork as uplifting and inspiring, with many noting the positive difference it has made to young people using the route each day.
One participant said: “This project is our legacy. We’ve created something lasting that represents who we are and where we come from. It’s amazing what a cup of tea and a conversation can lead to.”
Mr Lewis said the benefits extended far beyond the finished mural.
He said: “Beyond its physical impact, the project has helped the young people build confidence, teamwork, leadership and communication skills. Their courage, resilience and ambition can’t be faulted. I am incredibly proud of them. All members of the group have since progressed into further education or employment.”
The students secured funding through the Pembrokeshire Youth Bank Grant and received support from local businesses including GD Harris & Sons. They also worked with local councillors, the local authority and local artist Lloyd Griffiths.
Additional funds were raised through school-led activities including bake sales and raffles.
The group will now travel to London to compete in the national finals, representing both their school and Pembrokeshire on a national stage.
Cover photo:
Proud moment: Members of the Haverfordwest High School group at the Wales King’s Trust Awards ceremony (Pic: Supplied).
Business
Croeso awards return to celebrate Pembrokeshire’s tourism stars
Colin Jackson to host major industry night as entries open for 2026 event
THE CELEBRATION of Pembrokeshire’s tourism and hospitality sector is officially underway as the Visit Pembrokeshire Croeso Awards return for 2026 after a two-year break.

The prestigious awards, designed to recognise businesses that go above and beyond to deliver exceptional visitor experiences, are back with what organisers describe as “fresh energy and renewed ambition”.
This year’s ceremony will be hosted by Welsh sporting legend Colin Jackson CBE, the Olympic silver medallist and former world champion hurdler, who will act as compère for the evening.
The awards will take place on Thursday (Oct 29), bringing together leading hotels, attractions, restaurants and tourism operators from across the county for a night of celebration and recognition.

Seventeen categories are open for entry, including Best Hotel, Best Place to Eat, Accessible & Inclusive Tourism Award and Rising Star, highlighting both established operators and emerging talent within the industry.
Organisers say the event is not only about rewarding excellence, but also about developing the next generation of hospitality professionals.
At the heart of this year’s ceremony is a partnership between Pembrokeshire College and the Celtic Collection. Students will gain hands-on experience in staging a live, large-scale event, working alongside front-of-house teams and industry specialists to plan and deliver the evening.
The collaboration aims to give young people practical skills while supporting the long-term future of the county’s tourism sector.
Emma Thornton, Chief Executive of Visit Pembrokeshire, said: “We are very excited to be launching our 2026 Croeso Awards building on our 2024 event through working in partnership with Pembrokeshire College and the Celtic Collection.
“We’ve taken the deliberate step to launch three months earlier than in previous years. By doing so we hope this will encourage more entries, making it much easier for businesses and organisations to submit entries well ahead of the busy spring and summer season.
“If you haven’t entered the Croeso Awards before, please make this the year that you do.”
Applications are now open via the Croeso Awards pages on the Visit Pembrokeshire website and close on Monday (March 31). The shortlist will be announced on July 1.
Support sessions to help businesses complete applications will be held every Wednesday throughout February at the Bridge Innovation Centre in Pembroke Dock.
Tickets and a limited number of sponsorship opportunities are also available.
Photo caption:
Colin Jackson CBE will host the 2026 Croeso Awards when they return this October (Pic supplied).
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