Community
First Minister attends community transport operator workshop
PEMBROKESHIRE Association of Community Transport Organisations (PACTO) held a successful community transport operator workshop event at Letterston Memorial Hall on Friday 25 October, which was attended by the First Minister for Wales, Eluned Morgan.
The event, titled ‘Building Tomorrow: Our Pembrokeshire Community Transport Model’, enabled PACTO to update their partners and key stakeholders on the progress the sector has made since October 2023, when they launched their three-year Pembrokeshire community transport transformation project- which has been funded by the Motability Foundation and UK Government.
The day got underway with a welcome address by the First Minister to representatives from PRTA Green Dragon, Narberth Bloomfield NDCSA, Pembrokeshire Voluntary Transport, Royal Voluntary Service, and PIVOT. Eluned outlined the importance of community transport – particularly in a rural county like Pembrokeshire – before thanking the army of dedicated volunteers and employees who work tirelessly to provide a vital service to so many people right across the county, as well as focusing on the challenges and opportunities which lie ahead.
The fantastic work that the PACTO community transport connector team do was a key focus of the event. Having completed over 215 referrals in 2024, the connector service is vital to ensuring that those in need of transport are pointed in the right direction.
John Evans, the county director for Pembrokeshire for Hywel Dda University Health Board, gave a speech which highlighted the crucial role that the PACTO transport connector team plays in ensuring that people are able to attend hospital appointments, as he shared the story of how they were instrumental in helping a member of the public who had previously been unable to find a transport solution.
Transport was provided through the Pembrokeshire Integrated Voluntary Organisation Team (PIVOT) CT service, allowing them to receive treatment for a very complex medical matter which was potentially at risk of life-threatening complication. This resolution enabled them to attend their appointment. Evans also revealed that there have been over 6,200 hospital and non-hospital trips carried out since September 2023, an average of 27 trips per operational day (Monday-Friday).
Also in attendance was Jayne Kendall, the Wales project manager for the Cranfield Trust, which provides free management support for charities. Jayne gave a presentation that outlined how PACTO and the Cranfield Trust have been working together this year and the many ways in which the organisation helps charities across the UK.
Facilitated by Sachá Petrie, the sustainable transport community development officer for Awel Aman Tawe, the workshop provided the county’s community transport operators with the opportunity to come together for further engagement, discussion and collaboration on key issues, building on the overwhelming response PACTO received from their recent face-to-face consultations and online survey, which had more than 700 responses.
The event also gave PACTO and the operators a chance to work together towards an agreed Pembrokeshire CT delivery model, which will focus on passengers’ needs as one sector which is united, robust and future-proof.
PACTO are now embarking on Year Two of the project, which will primarily consist of data analysis and volunteer recruitment to ensure the operators are able to continue offering a lifeline to those who need transport.
Speaking about the event, Wyndham Williams, PACTO’s community transport transformation project manager, said: “It was great to see everyone coming together to reflect on all of our achievements during the project’s first year.
“We have seen a 13% increase in the number of trips using community transport services in the last 12 months, with 50,855 completed since September 2023.
“It was interesting to see the figures for all the different journey purposes, from hospital to non-hospital, shopping, social, leisure, education, employment, and personal business.
“This was also the perfect opportunity to officially thank our community transport operators for the lifeline they continue to provide for people in Pembrokeshire, particularly passengers with mobility needs.
“There was brilliant attendance from our community transport operators, as we came together for the first time to discuss how we can work together effectively to continue providing a lifeline service to the people of Pembrokeshire, and we’re extremely thankful for the opportunity that the Motability Foundation’s funding has given us.”
If you would be interested in becoming a community driver, please contact Damian Golden, PACTO’s accessible vehicle coordinator, by emailing [email protected] or by calling 07767 539740.
Community
Senedd unanimously backs sign language bill
PLANS to make Wales the best place in the UK for British Sign Language (BSL) users moved a significant step closer to becoming law with the Senedd’s unanimous support.
If ultimately passed, the BSL bill – introduced by the Conservatives’ Mark Isherwood – would end Wales’ status as the only UK nation without specific sign language protections.
Leading a debate on Wednesday December 17, Mr Isherwood said the Senedd supporting the bill’s general principles was a “huge step ahead” for the “vital” legislation.
Mr Isherwood, a disability rights campaigner for decades, explained his backbench bill would introduce legal requirements to promote and facilitate the use of BSL in Wales.
He said the bill, if passed, would be the most progressive piece of BSL legislation anywhere in the UK, recognising BSL is a language in its own right, not a communication support need.

He highlighted that the bill would establish a BSL adviser role, the first statutory post of its kind in the UK, describing its importance as something that “cannot be overstated”.
Mr Isherwood, who chairs cross-party groups on disability and deaf issues, told the Senedd: “This isn’t just my bill. This is the bill of the BSL community. Let’s make this happen together and be proud of it together on behalf of deaf people across Wales.”
Jenny Rathbone, the Labour chair of the Senedd’s equality committee, was convinced of the “overdue” need for legislation to give more standing to British Sign Language.

Ms Rathbone said the committee heard the biggest barrier “by some margin” was the availability of interpreters and the sustainability of the workforce.
She quoted a signer who told the committee: “The bill would make us feel respected and valued. But without proper funding, planning and deaf-led leadership, it won’t go far enough.”
Sioned Williams, Plaid Cymru’s shadow social justice secretary, told Senedd members: “Language is a part of our identity, our culture and our personal dignity.
“When someone cannot use their language, they are excluded from education, health care, employment and public life – and that is not acceptable in today’s Wales.”

Ms Williams warned that if the legislation fails to deliver real change, the deaf community would be left “angry, disappointed and very, very disheartened”.
She expressed concern that the bill does not legally require the BSL adviser to be a deaf person, arguing it is “not appropriate, possible or efficient” for non-signers to lead the way.
Mr Isherwood defended the decision not to require that the adviser must be deaf, warning a successful legal challenge to a single such provision could cause the entire bill to fail.
Welsh Liberal Democrat leader Jane Dodds warned of an immediate workforce crisis, with only 54 registered sign language interpreters in Wales as of July.
With many now approaching the end of their working lives, she said: “We cannot – we must not – allow this bill to fail because we didn’t have the foresight to address this crisis now.”
Support for the bill stretched across the political spectrum, with Reform UK’s Laura Anne Jones similarly welcoming the “long-overdue” and “vital” legislation.
Jane Hutt, Wales’ social justice secretary, confirmed the Welsh Government’s financial backing, committing £214,300 for the bill’s first year of implementation in 2026/27.
If it clears the final hurdles, Mr Isherwood’s proposal will be the first backbench bill to enter the statute book in about a decade following the Nurse Staffing Levels (Wales) Act 2016.
Community
‘Nowhere I can play’: Disabled children excluded from Welsh parks
NEARLY four in ten disabled children in Wales “never or hardly ever” play outside due to a “heartbreaking” lack of accessible parks, politicians have warned.
Rhys ab Owen, an independent, described the situation as “disgraceful” as he cited a Play Wales report showing 37% of disabled children are effectively shut out of playgrounds.
Leading a debate in the Senedd on Wednesday December 17, he read the testimony of a ten-year-old boy from Blaenau Gwent who said: “Nowhere disabled friendly – parks haven’t got disabled friendly equipment, so I can’t play.”
Mr ab Owen warned: “There shouldn’t be any discrimination… disabled children do face much greater problems in terms of park maintenance, and with accessibility and inclusion.”
He shared the experience of a 13-year-old girl from Newport who told researchers: “There’s nowhere I can play or hang out safely by myself as I use a frame to help me walk.”
The former barrister warned budget cuts were leading to a managed decline in standards, quoting a 13-year-old from Caerphilly who said: “Due to anti-social behaviour our equipment gets broken, burnt and vandalised and is then not replaced.”
The Conservatives’ Natasha Asghar was stunned by the scale of the crisis and revealed that only 11% of playgrounds in Wales are rated “green”, meaning they are fully accessible. By contrast, almost half are rated “red” for poor accessibility.

Listing the barriers families face, Ms Asghar highlighted that 30% of sites lack accessible paths and nearly one in five have gates too narrow for wheelchairs. “Those are just two of the barriers preventing disabled children from accessing play,” she said.
Jane Dodds, the leader of the Liberal Democrats in Wales, argued the shocking statistics should be a wake-up call for Senedd politicians.
“To hear that 37% of disabled children in Wales say they never or hardly ever play outside should be a figure to stop us all in our tracks,” she said.

Meanwhile, Mike Hedges pointed out that Wales became the first country in the world to put a duty on councils to secure “sufficient play opportunities” for children in 2010.
And Julie Morgan, a fellow Labour backbencher, celebrated Cardiff becoming the UK’s first Unicef-accredited child-friendly city in 2023.
Dawn Bowden, the minister for children, pointed to £5m to improve playgrounds this year but she too was “disappointed” by play satisfaction figures falling from 84% to 71% since 2019.

She said the Welsh Government has provided a “toolkit” to Wales’ 22 councils, “ensuring a holistic outcome-focused approach” to inclusive and accessible play.
The cross-party motion, which called for play to be protected from cuts – as well as improved access for disabled children – was agreed unanimously but does not bind ministers.
Climate
Pembroke tidal flood defence work to continue to January
SIGNIFICANT issues with a part of Pembroke’s tidal barrage are not expected to be fully fixed before late January, councillors heard.
Pembroke councillors Aaron Carey and Jonathan Grimes submitted an urgent question heard at the December meeting of Pembrokeshire County Council, which said: “In light of the repeated flooding events across the county – including the recent overflow at Castle Pond and the acknowledgement by your own Coastal, Rivers & Drainage Team that the barrage tipping gate remains inoperable until mid-January can you explain what assessment has been made of the adequacy of our tidal outfall infrastructure in the face of current and projected future storm surges and sea-level rise?
“If no such assessment has yet been undertaken, will you commit now to commissioning an immediate structural and risk-capacity audit, with a report to full council within three months, and with proposals for funding any remedial works required — to avoid recurring damage and disruption to residents, highways, and public amenities?”
Responding to the urgent question, Cabinet Member for Residents Services Cllr Rhys Sinnett said a significant assessment of the Pembroke Tidal Barrage had already been undertaken over the past two years, with regular inspections.
He said “a comprehensive package of works” began in September which were due to be completed before Christmas but said there had been “significant issues” with the tipping gate hydraulic ram, with a significant overhaul now taking place, with reinstatement expected by late January.
He told members additional mitigation measures were now in place and, once works are completed, enhanced works will provide improved resilience and “long-term reliability,” with further reports due to come to Cabinet.
Cllr Carey and Cllr Grimes had also submitted a notice of motion saying: “That this council notes with concern the repeated and increasingly severe flooding experienced in our coastal, estuarial and river-fringe communities over recent weeks — in particular the flooding events affecting the Commons/Castle Pond area.
“That the council further notes that, according to correspondence from the Coastal, Rivers & Drainage Team Manager, the tipping gate at the barrage remains out of operation until mid-January due to mechanical issues; meanwhile high tide, heavy rain, wind-driven tidal surges and overspill at the sluice have combined to overwhelm the drainage/outfall infrastructure.
“That we recognise the current maintenance schedule (delayed ‘til after the summer season) and the justification given — but further that such planning failed to foresee the likelihood of severe winter storm and surge events, which climate change makes more frequent and more intense.
“That this council therefore calls on the Cabinet to commission an urgent review of:
- The adequacy of the current drainage/outfall and tidal-sluice infrastructure (barrage tipping gate, sluice/sluice-valve, flap valve, outfall capacity) for current and projected climate/tide conditions.
- The maintenance scheduling policy for coastal and estuarial flood-risk assets, with a view to ensuring critical maintenance is completed before winter high-tide / storm-surge season, rather than — as at present — being delayed until after summer for ‘recreational / biodiversity’ reasons.
“That, pending the outcome of the review, the council should allocate appropriate emergency capital funding to remediate the barrages / sluices / outfalls at risk of failure or blockage — to safeguard residents, properties, highways and public amenities from further flooding.
“That, further, this council resolves to publish a public flood-resilience plan for the county, identifying all coastal and river-fringe ‘hotspots,’ maintenance schedules, responsible teams, and a transparent timeline for upgrades or remedial works — so residents have clarity and confidence in flood prevention measures.”
The notice of motion itself will be considered by the council’s Cabinet at a later date.
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