Crime

Welsh shop workers face ‘surge in shoplifting linked violence and abuse’ says union

Published

1 year ago

November 13, 2024

A NEW survey by retail trade union Usdaw has revealed disturbing figures on the abuse, threats, and violence endured by Welsh shop workers, with incidents increasingly linked to shoplifting. Released during Respect for Shop Workers Week, which runs from November 11 to 17, the statistics highlight a troubling trend that is impacting thousands of retail employees.

Usdaw’s survey, based on responses from over 4,000 retail staff, shows that in the past year:

69% experienced verbal abuse.
45% were threatened by customers.
17% were assaulted.

Usdaw General Secretary Paddy Lillis commented on the findings, saying: “Shop workers deserve far more respect than they receive. These reports from Welsh retail staff make grim reading. It is shocking to see over two-thirds of our members subjected to abuse, threats, and violence. Seven in ten of these incidents are related to theft, much of it tied to addiction and organised crime.”

Usdaw’s survey suggests that shoplifting is increasingly becoming a flashpoint for violence. Many shop workers report encountering hardened criminals who appear to steal goods “to order” or to fund addictions. According to the union, incidents are on the rise across Wales, with police-reported shoplifting up by 33% in the past year.

Usdaw member testimonies paint a vivid picture of the dangers faced on the shop floor:

One respondent described being “spat at, pushed against a wall, punched, and threatened with a knife.”
Another reported that, after refusing to sell alcohol, they were told to “F**k off” and threatened with a beating by a group of five.
Others spoke of being punched, spat on, and verbally abused, with threats that often left lasting emotional scars.

New measures on the horizon

Usdaw has been calling for greater legal protection for retail workers for years, and it appears these calls are finally being heard. The recent Crime and Policing Bill, announced in the King’s Speech, proposes to:

End the £200 threshold for prosecuting shoplifters, which has been a source of frustration for retailers.
Introduce town centre banning orders for repeat offenders.
Allocate funding for tackling organised shoplifting and increase police presence in shopping areas.

“We welcome these new measures and hope they will provide much-needed protection,” said Mr. Lillis. “After 14 years of neglect under successive Tory governments, we are encouraged by the steps the new Labour government is taking to address the retail crime epidemic.”

As Christmas approaches—a time when retail crime tends to peak—Usdaw is urging the public to “respect shop workers” and remain calm as stores become busier.

Usdaw, which represents around 360,000 members, primarily in retail, launched its Freedom From Fear Campaign to tackle the growing issue of violence against shop workers. The final results of the 2024 survey are expected in March 2025.

Crime

Neighbourhood policing boosted across Dyfed-Powys

Published

3 hours ago

March 20, 2026

Tom Sinclair

DYFED-POWYS POLICE has announced a significant expansion of its Neighbourhood Policing and Prevention Teams (NPPT), with more officers being deployed to frontline roles where demand is greatest.

From Monday (Mar 16), teams across the force area have been strengthened, with a renewed focus on tackling antisocial behaviour and preventing crime at its source.

The force says the move is aimed at reducing repeat demand by addressing the root causes of offending, rather than simply responding to incidents.

To achieve this, a number of officers have been redeployed from central departments back into frontline policing, while new posts are also being created to bolster capacity.

Temporary Chief Superintendent Steve Davies, head of uniform policing, said: “These changes are about increasing frontline visibility and ensuring we have the right resources in the right places.

“They form part of a wider programme of improvements across the force to enhance effectiveness and efficiency, while also supporting the wellbeing of our officers and staff.

“This is positive news for our communities, who will benefit from stronger neighbourhood teams focused on local priorities and proactive policing.”

The expansion has been made possible through Home Office funding under the Neighbourhood Guarantee scheme, which is designed to strengthen community safety and crime prevention.

Dyfed-Powys Police has been allocated £1.4 million for 2025/26, enabling the recruitment of police staff and freeing up officers previously in support roles to return to operational duties.

As a result, four sergeants and 29 police officers have now been reassigned to neighbourhood teams across the force.

Each NPPT area will also have a named officer, with full team details available via the ‘Your Area’ section of the Dyfed-Powys Police website.

The force has also secured early access to 2026/27 Neighbourhood Guarantee funding, which will see a further 12 officers recruited between April and the autumn—adding to overall officer numbers in the region.

Police and Crime Commissioner Dafydd Llywelyn said: “Neighbourhood policing is about more than numbers—it’s about relationships.

“Greater visibility helps build trust, strengthens community ties, and reassures the public that policing is present, responsive, and committed to keeping people safe.

“I remain committed to improving police visibility across our communities, and these additional officers will help turn that ambition into reality.”

Crime

Broad Haven man remanded in custody over sexual harm prevention order breach

Published

3 hours ago

March 20, 2026

Court Reporter

Defendant admitted using Xbox without informing police as required under court order

ANTHONY COOMBES, aged 26, of Sand Banks, Broad Haven, appeared before Llanelli Magistrates’ Court on Thursday (Mar 20) charged with breaching a sexual harm prevention order.

The court heard that between February 26 and March 19, 2026, at Haverfordwest, Coombes repeatedly breached the order by using an Xbox device without informing police within three days, as required.

The offences relate to a sexual harm prevention order imposed at Swansea Crown Court on October 20, 2021.

Coombes indicated guilty pleas to the offences at the first hearing.

Magistrates committed the case to Swansea Crown Court for sentence.

He was remanded in custody ahead of the next hearing, which is due to take place at 9:00am on Friday, April 3, at Swansea Crown Court.

The court refused bail on the grounds that he was likely to offend, citing the nature and seriousness of the offences and his previous record and character.

A pre-sentence report was ordered.

Crime

Illegal dog breeders ordered to pay over £129,000 after council probe

Published

4 hours ago

March 20, 2026

Tom Sinclair

FOUR people from Mynyddygarreg, Kidwelly, have been ordered to pay more than £129,000 following a successful prosecution for illegal dog breeding.

At Swansea Crown Court on Tuesday (Mar 10), before His Honour Judge Thomas KC, Stacey May June Edwards, Peter John Edwards, Sian Eleri Thomas and David Malcolm James Thomas, all of Sea Breeze, Mynyddygarreg, pleaded guilty to offences under the Breeding of Dogs (Wales) Regulations 2014.

The court imposed confiscation orders totalling £129,873.41 under the Proceeds of Crime Act across the four defendants. They were also ordered to pay £8,000 in costs, while each defendant received a £2,000 fine.

The investigation began in April 2021 after Carmarthenshire County Council’s Animal Health team received an enquiry from Peter Edwards about obtaining a dog breeding licence. Although licensing guidance was provided and a partial application was submitted in February 2022, this was later withdrawn.

In March 2024, the council received a complaint that puppies were being advertised for sale without the required licence. Officers subsequently contacted online advertising platforms and issued data requests to assess the scale of activity.

Analysis of records from Pets4Homes, Freeads and Gumtree revealed multiple litters being advertised by members of the same household.

Correspondence under the Police and Criminal Evidence Act confirmed that up to 25 dogs were kept at the property, including between 16 and 19 breeding females.

While some defendants claimed joint ownership of the dogs, others attempted to minimise their involvement.

The Herald understands that numerous puppy advertisements were posted between July 2020 and April 2025, demonstrating a sustained pattern of unlicensed breeding.

Carmarthenshire County Council’s Cabinet Member for Climate Change, Decarbonisation and Sustainability, Cllr Aled Vaughan Owen, said: “This case demonstrates the council’s firm stance against unlicensed and illegal dog breeding.

“These regulations are in place to protect animal welfare and ensure that breeding activities are subject to proper oversight. The scale of activity uncovered at this property was entirely unacceptable, and we welcome the court’s decision to issue significant confiscation orders under POCA.”

He added: “We urge anyone with concerns about illegal dog breeding to report it. Our Animal Health officers will continue to investigate thoroughly and take action against those who disregard the law.”

Residents are reminded that anyone breeding and selling dogs must comply with licensing regulations designed to protect both animal welfare and consumers.