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Crime

Welsh shop workers face ‘surge in shoplifting linked violence and abuse’ says union

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A NEW survey by retail trade union Usdaw has revealed disturbing figures on the abuse, threats, and violence endured by Welsh shop workers, with incidents increasingly linked to shoplifting. Released during Respect for Shop Workers Week, which runs from November 11 to 17, the statistics highlight a troubling trend that is impacting thousands of retail employees.

Usdaw’s survey, based on responses from over 4,000 retail staff, shows that in the past year:

  • 69% experienced verbal abuse.
  • 45% were threatened by customers.
  • 17% were assaulted.

Usdaw General Secretary Paddy Lillis commented on the findings, saying: “Shop workers deserve far more respect than they receive. These reports from Welsh retail staff make grim reading. It is shocking to see over two-thirds of our members subjected to abuse, threats, and violence. Seven in ten of these incidents are related to theft, much of it tied to addiction and organised crime.”

Usdaw’s survey suggests that shoplifting is increasingly becoming a flashpoint for violence. Many shop workers report encountering hardened criminals who appear to steal goods “to order” or to fund addictions. According to the union, incidents are on the rise across Wales, with police-reported shoplifting up by 33% in the past year.

Usdaw member testimonies paint a vivid picture of the dangers faced on the shop floor:

  • One respondent described being “spat at, pushed against a wall, punched, and threatened with a knife.”
  • Another reported that, after refusing to sell alcohol, they were told to “F**k off” and threatened with a beating by a group of five.
  • Others spoke of being punched, spat on, and verbally abused, with threats that often left lasting emotional scars.

New measures on the horizon

Usdaw has been calling for greater legal protection for retail workers for years, and it appears these calls are finally being heard. The recent Crime and Policing Bill, announced in the King’s Speech, proposes to:

  • End the £200 threshold for prosecuting shoplifters, which has been a source of frustration for retailers.
  • Introduce town centre banning orders for repeat offenders.
  • Allocate funding for tackling organised shoplifting and increase police presence in shopping areas.

“We welcome these new measures and hope they will provide much-needed protection,” said Mr. Lillis. “After 14 years of neglect under successive Tory governments, we are encouraged by the steps the new Labour government is taking to address the retail crime epidemic.”

As Christmas approaches—a time when retail crime tends to peak—Usdaw is urging the public to “respect shop workers” and remain calm as stores become busier.

Usdaw, which represents around 360,000 members, primarily in retail, launched its Freedom From Fear Campaign to tackle the growing issue of violence against shop workers. The final results of the 2024 survey are expected in March 2025.

Crime

Man jailed after strangling partner and attacking police officer

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A MILFORD HAVEN man who strangled his partner during a violent domestic assault before attacking a police officer has been jailed for two years.

Timothy John, aged 38, of Howarth Close, Milford Haven, appeared at Swansea Crown Court after admitting a series of offences arising from an incident in October.

The court heard that John had been arguing with his partner about his drug use when the situation escalated into violence. Prosecutor Craig Jones said the defendant grabbed the woman by the throat and held her in a chokehold for around ten seconds, leaving her struggling to breathe and fearing she would lose consciousness.

During the attack, John also punched and kicked the victim before smashing a glass bong over her head. At the time, the woman was still in her underwear and managed to flee the property and run into the street to seek help.

John also damaged the victim’s mobile phone by biting the screen, rendering it unusable.

Police attended the address the following day to take a statement from the victim and discovered John hiding in a bedroom. When officers attempted to detain him, he assaulted a female police officer, knocking her glasses to the floor, before escaping from the property.

The defendant handed himself in around 24 hours later.

John pleaded guilty to intentional strangulation, assault occasioning actual bodily harm, assaulting an emergency worker, criminal damage, and escaping from lawful custody. The court was told he has five previous convictions for six offences, although none for violence.

Defending, Dan Griffiths said John accepted the relationship was over and had been using cocaine at the time of the incident, which had made him paranoid, volatile and unpredictable.

He told the court that John had previously worked as a fisherman, roofer and welder, but had struggled with alcohol and substance misuse. Mr Griffiths added that a pre-sentence report highlighted a difficult upbringing and noted a lack of insight into his offending, with concerns that he attempted to minimise his behaviour.

The defence urged the court to consider a suspended sentence to allow John to work with probation services.

Sentencing, Judge Catherine Richards said the offence involved serious strangulation and a sustained assault on an intimate partner, leaving the victim frightened in her own home.

John was sentenced to two years’ imprisonment and made subject to a ten-year restraining order preventing any contact with his former partner.

Dyfed-Powys Police have been asked to provide a custody image of the defendant.

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Crime

Police investigate suspicious disappearance of white-tailed eagle in mid Wales

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Appeal launched after satellite tag is found cut from bird and dumped on remote moorland

POLICE and wildlife crime officers are investigating the suspicious disappearance of a satellite-tagged white-tailed eagle in mid Wales after its tracking device was found cut off and deliberately hidden.

Dyfed-Powys Police is working alongside the UK National Wildlife Crime Unit (NWCU) following the disappearance of the juvenile bird in the Newtown area.

Officers say the satellite tag and harness were recovered from remote moorland and show clear signs of having been removed from the bird using a sharp instrument, most likely a knife, before being concealed in an apparent attempt to dispose of the evidence.

Despite searches in the area, the body of the eagle has not yet been located.

Police are now appealing for information from anyone who may have been in the area at the time and witnessed suspicious activity.

Investigators are particularly keen to hear from people who were:

  • At or around Gwgia Reservoir, Tregynon, between 11:00am and 1:00pm on Saturday (Sept 13)
  • On access land near Bryn y Fawnog between midday and 3:00pm on the same day

All potential lines of enquiry are being pursued, including detailed forensic examination for DNA and fingerprints.

Police are working closely with the tag owners, the Roy Dennis Wildlife Foundation, and Forestry England to analyse tracking data and support the investigation.

The disappearance is being treated as a serious wildlife crime. The persecution of birds of prey remains a national policing priority, with species such as white-tailed eagles, golden eagles and hen harriers fully protected by law.

Satellite tags are widely used for conservation and research purposes, providing vital information about bird movements and survival. Each tag carries contact details so that any recovered device can be returned directly to researchers.

Members of the public who enjoy the countryside are urged to remain vigilant and report any suspicious activity involving birds of prey or their habitats.

Anyone with information is asked to contact Dyfed-Powys Police online, by calling 101 quoting reference 25000766626. Alternatively, information can be passed anonymously to Crimestoppers on 0800 555 111.

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Crime

Teenager faces multiple charges after series of alleged incidents

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Youth accused of assaults on police, criminal damage and railway trespass

A TEENAGE boy has appeared before the courts charged with a series of alleged assaults, public order offences and criminal damage incidents said to have taken place in Haverfordwest over several days in December.

The youth, who cannot be named for legal reasons due to his age, is accused of multiple offences alleged to have occurred between Wednesday (Dec 11) and Monday (Dec 16).

The charges include several counts of assault by beating, obstructing or resisting a police officer, using threatening or abusive behaviour, and criminal damage involving property valued at under £5,000.

It is alleged that a number of the incidents involved police officers acting in the execution of their duty. One charge relates to alleged trespass on or near a railway, while another concerns an arrest for an alleged breach of the peace.

The teenager appeared before the Youth Court, where reporting restrictions were confirmed under Section 49 of the Children and Young Persons Act 1933, preventing the publication of any information likely to identify him.

The court made further directions in the case, and the youth was remanded on conditional bail pending future hearings.

The case remains ongoing.

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