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Thousands still without power as storm recovery continues

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THOUSANDS of homes across Pembrokeshire, Ceredigion, and Carmarthenshire remain without power as recovery efforts following Storm Darragh face significant challenges. Tree-cutting specialists are working around the clock in some of the toughest conditions seen in decades to clear fallen trees from power lines.

Jeff Birch, director of Birch Utility Services

Speaking exclusively to The Pembrokeshire Herald, Jeff Birch, director of Birch Utility Services, detailed the scale of the task his team faces.

“This is one of the most challenging periods we’ve seen in years,” he said. “I can understand people’s frustration as we rely so heavily on electricity, but the devastation is immense. I’ve been in this job for 40 years, and the last time I experienced anything like this was during the hurricane of October 1987.”

Birch Utility Services, established 16 years ago in Pembrokeshire, has grown to become the UK’s largest utilitarian tree-cutting company, with over 300 employees. Their work supports National Grid by clearing trees from power lines, a task made harder by widespread road blockages.

“A lot of the equipment is on the ground, and many power lines are at the end of long private lanes,” explained Birch. “In some cases, we spend an entire day clearing debris before we can even start on the trees. It’s not just about reconnecting wires — the work requires isolation, shutting off power, earthing, and permits. This all takes time, and we’re dealing with thousands of incidents across a vast area.”

Non-stop recovery efforts

Birch’s team has been working 24/7 since the storm hit on Friday night, bringing in additional teams from the Midlands to assist.

“Our staff are rotating shifts to maintain round-the-clock operations,” Birch added. “Their dedication is remarkable. They’re motivated by the knowledge that people out there have no power, no heating, and may be feeling scared. We’re doing everything we can to restore power as quickly as possible.”

National Grid response

National Grid confirmed that 26,959 customers across South Wales are still without power, with teams working tirelessly to restore supplies.

“Our engineers, control rooms, contact centre, and support teams have been working around the clock to maintain power,” said Emma Philpin, National Grid’s director of Customer Excellence.

“We’ve seen extremely high call volumes, and it’s taking longer for customers to get through. We thank everyone for their patience and understanding. Rest assured, we are doing everything possible to restore power across the region as quickly as we can.”

Storm Darragh’s aftermath has left communities grappling with widespread disruption, but recovery teams remain committed to restoring essential services under challenging circumstances.

Community

Special delivery of thanks as MP visits Haverfordwest sorting office

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Christmas cheer for posties working through the festive rush

A CHRISTMAS message of thanks was delivered in person this week as Preseli Pembrokeshire MP Henry Tufnell paid a visit to Royal Mail staff at Haverfordwest Sorting Office.

The MP met postal workers during one of the busiest periods of the year, praising staff for their hard work in ensuring cards, parcels and gifts reach homes across Pembrokeshire in the run-up to Christmas.

Mr Tufnell said postal workers were going “above and beyond” throughout the year, but particularly during the festive period when demand is at its highest and delivery rounds are often made in challenging weather conditions.

He described postal staff as “unsung heroes”, highlighting their role in keeping communities connected and helping families stay in touch at a time when it matters most.

Speaking after the visit, Mr Tufnell said: “Our posties play a vital role in our community, and at Christmas that importance is felt more than ever. They work incredibly hard to make sure gifts and cards from loved ones arrive safely and on time.”

Staff at the Haverfordwest site were pictured alongside the MP, with some embracing the festive spirit in Christmas jumpers and seasonal outfits while continuing their daily work.

The MP also extended his thanks to postal workers across the whole of Pembrokeshire, acknowledging the dedication required to keep services running smoothly during the seasonal rush.

Royal Mail experiences its highest parcel volumes in December, with thousands of additional items passing through local sorting offices each day as Christmas approaches.

Delivering Christmas cheer: Henry Tufnell MP with staff at Haverfordwest Sorting Office during a festive visit (Pic: Facebook).

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Charity

Haverfordwest businesswomen launch 2026 charity calendar.

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Bold fundraiser aims to boost breast cancer support and celebrate local female entrepreneurs

HAVERFORDWEST Business Women have launched their 2026 charity calendar, with 100% of profits from every sale being donated to breast cancer charities.

The calendar, revealed this week, features a striking and humorous design promoting body positivity while celebrating the women who run and shape businesses across the town. Organisers say the project has a two-fold purpose: to raise vital funds for breast cancer research and to highlight the diverse and growing range of female-led enterprises operating in Haverfordwest.

Each purchase will help fund life-saving research and provide essential support to those affected by breast cancer — a cause many within the group say is deeply personal to them.

A spokesperson for Haverfordwest Business Women said: “A huge thank you to all the fantastic ladies brave enough to ‘bare all’ for such an important charity. This project shows the strength, humour and solidarity of the incredible women involved.”

Calendars are available now from Victoria Book Shop and other local stockists in Haverfordwest, with all profits going directly to breast cancer charities.

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Community

End of the line for Intercity 125s as GWR retires Castle Class fleet

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Final services mark the end of an era for West Wales rail passengers

THE LAST remaining Intercity 125 High Speed Trains on the Great Western network will make their final scheduled journeys this Saturday (Dec 13), bringing to a close nearly 50 years of service on routes across Wales and the West Country.

Great Western Railway confirmed that its refurbished “Castle Class” sets – shortened HST formations powered by the iconic Class 43 locomotives – will be withdrawn from passenger use after this weekend. The trains, first introduced in 1976, were once the backbone of long-distance travel between West Wales and London Paddington, including the direct Milford Haven–Paddington service used by generations of students and commuters.

Although the Castle sets stopped operating long-distance routes in 2019, they continued to run regional services between Cardiff and Penzance, and were a familiar sight in Pembrokeshire during summer diagrams. Until a few years ago, it was still possible to see a 125 working into Pembroke Dock on weekend services.

To manage expected public interest, GWR will operate an additional farewell round-trip on Saturday, leaving Plymouth at 3.16pm, running to Penzance (calling only at Par), before returning at 5.32pm.

GWR said the trains will be replaced by its existing diesel fleet alongside 26 recommissioned Class 175s, which will roll out gradually during 2026.

The retirement brings a wave of nostalgia for many West Wales passengers who remember the era when a full-length 125 left Milford Haven each morning bound for London. The distinctive Valenta engine note, table seating, and early laptop users powering their machines from the staff hoover socket made the service part of local student life in the late 1990s and early 2000s.

Saturday’s farewell run will mark the final chapter for a train that transformed long-distance travel and, for nearly half a century, connected Pembrokeshire to the capital at high speed.

If you’d like, we can add a nostalgia breakout box revisiting the Milford Haven–Paddington days, the Red Dragon breakfast service, and the 125 summers on the Pembroke Dock branch.

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