Crime

Ex-prison officer exposes failures and mismanagement at HMP Parc

Published

11 months ago

January 13, 2025

A FORMER prison officer has come forward with allegations of systemic failings at HMP Parc in Bridgend, claiming that neglect, a toxic workplace culture, and management shortcomings have jeopardised inmate welfare and staff safety. Speaking under the pseudonym “Jack” to protect his identity, the whistleblower detailed his experiences, including alleged safeguarding failures in the lead-up to the death of inmate Shay Andrews and wider issues at the G4S-operated facility.

Jack, who worked at HMP Parc for several years, revealed how insufficient training, staff misconduct, and managerial failings created an environment where inmate welfare was neglected, and the prison’s fundamental purpose of rehabilitation was undermined.

***B wing at Parc Prison, Bridgend (Image: Herald)***

Allegations of failures and neglect

Jack’s most damning allegations centred on the death of Shay Andrews, a 23-year-old inmate who suffered from a medical condition that made him resistant to pain and difficult to restrain. “When Shay died, officers were cheering,” Jack said. “They were relieved they wouldn’t have to deal with him anymore, but that behaviour was sickening. Shay was a human being who needed support, not disdain.”

He also described a culture of neglect, where understaffing and lack of training put prisoners and officers at risk. Jack recalled being left alone on a wing during his third day of shadowing. “I didn’t feel safe. I wasn’t prepared, and I didn’t even know where to find the paperwork I needed to do the job properly,” he said.

***The prison officer we interviewed did not want to be publicly named (Image: Artist’s impression)***

Jack further alleged that a manager’s romantic relationship with a prison officer contributed to serious professional misconduct. According to Jack, this officer was responsible for conducting welfare checks on Cameron Anthony, another inmate whose death in custody has drawn scrutiny. Jack claimed that the officer failed to carry out the required ACT (Assessment, Care in Custody, and Teamwork) checks, leaving a gap of over five hours. “Instead of addressing the failure, senior management instructed that Cameron be counted in the roll call despite being unresponsive,” Jack said. “They said they’d ‘deal with it afterwards.’”

Jack also alleged that officers falsified records, logging welfare checks and key worker sessions that had not actually been conducted. “I’ve seen officers scroll through previous reports and copy-paste details into new ones to make it look like the checks were done. It’s appalling and puts lives at risk,” he said.

Cultural and systemic issues

Jack painted a grim picture of a toxic workplace culture at HMP Parc, where officers allegedly prioritised control over care. “It’s all power trips and bullying. Some officers think having the keys makes them superior, but it should be about working with the prisoners to help them rehabilitate,” he said.

Prisoners’ basic needs were also often ignored, according to Jack. He cited examples of inadequate food portions, delays in delivering mail, and neglect of religious dietary requirements. “I’ve seen prisoners go without proper meals, receiving just a cheese roll, a piece of fruit, and a packet of crisps. I’ve seen inmates go out to work in the winter with holes in their shoes because they had no family to send clothes,” he said.

**February, 17 inmate deaths have been recorded at HMP Parc (Image HMP training exercise, stock file)**

New allegations from other former officers

Fresh allegations have emerged regarding additional inmate deaths at HMP Parc, bringing the total to 17 deaths in the past 10 months. Former officer Jim (not his real name) has come forward with claims of safeguarding failures linked to the deaths of Michael “Mikey” Horton, Warren Manners, and Shay Andrews.

“These three deaths should never have happened,” Jim said. He described widespread issues with corruption, including “laughable” staff searches and failures to prevent frequent drone drops of contraband. Jim also highlighted a “revolving door” of overstretched staff, which he claimed left them unable to perform their duties properly.

Mikey Horton’s family, devastated by his death, expressed outrage at the alleged failings. “We are appalled,” they said.

Since late February, 17 inmate deaths have been recorded at HMP Parc. According to G4S, these included five drug-related deaths, three self-inflicted, eight of natural causes, and one of unknown causes.

Jim also alleged that G4S denied claims of staff working 24-hour shifts until evidence was presented, forcing the company to admit it had occurred in “unusual” circumstances. The company stated James had been dismissed for dishonesty, which he denies, but did not dispute his core allegations.

***The number of former prison offers coming forward with new allegations regarding the prison is growing (Image: File)***

Broader issues at HMP Parc

HMP Parc, one of the largest prisons in the UK, has faced ongoing scrutiny due to high inmate death rates, drug smuggling, and violence. In 2024 alone, the prison recorded 17 deaths, many linked to synthetic opioids like nitazenes.

Jack’s testimony adds to concerns about how the prison is managed, with allegations of chronic understaffing, inconsistent regimes, and a lack of meaningful rehabilitation opportunities for inmates. “They’re locked in their cells for up to 18 hours a day because there aren’t enough officers to run the wings. That frustration and tension could be avoided with better management,” Jack said.

Images captured as officials dealt with a major disturbance (described by many as a riot) at Parc Prison in June 2024 (Images: Herald)

Calls for accountability

Jack has called for G4S to lose its contract to run HMP Parc, arguing that the prison’s private management prioritises profit over rehabilitation. “They’ve failed the prisoners, the staff, and the community. If prisoners aren’t rehabilitated, they’ll come out worse than they went in, and that’s a danger to society,” he said.

The former officer urged other staff to come forward. “Every story matters. These inmates are someone’s family, and they deserve to be treated with dignity. Change starts with us speaking out.”

G4S Responds to allegations

In response to the claims, a spokesperson for HMP Parc said: “G4S cannot comment publicly on individual death in custody cases in advance of the Coroners’ Inquests, and it is hugely concerning that a former employee has chosen to do so.”

The spokesperson also emphasised recent efforts to improve conditions at the prison:
“Over the last several months, the team at Parc has worked at pace to make improvements at the prison with a focus on six key areas – staffing, safety, security, drugs, regime, and respect. We are pleased to see outcomes improving in these areas.”

On the issue of inmate activities and staff training, the spokesperson added: “Men take part in around 30 hours of purposeful activity a week. Men also have access to a level of additional out-of-cell association time, exceeding that delivered in most closed prisons. Our Prison Custody Officer training meets HMPPS requirements.”

Addressing other allegations, G4S stated:

“Staffing levels are based on the same staff-to-prisoner ratios that are used in all closed prisons, public or private.”
“Significant effort and resources are used to mitigate the ingress of illicit substances, and we work with partners at a local and national level, including South Wales Police.”
“We have identified improvements that can be made in terms of meal options and portion sizing, and we are working with our catering provider on those issues. We don’t recognise the allegations about the religious service provision at Parc, which is good.”
“We check parcels and mail to ensure they are not impregnated with drugs or contraband, which sometimes causes delays. Carrying out these checks saves lives.”

Jack’s testimony paints a troubling picture of life inside HMP Parc, but G4S insists that steps are being taken to address these issues. With inquests into multiple deaths pending, scrutiny of the prison’s operations remains intense.

As the Coroners’ Inquests approach, the spotlight is firmly on HMP Parc and the systemic challenges facing the UK’s prison system.

Crime

Man spared jail after baseball bat incident in Milford Haven

Published

6 hours ago

December 13, 2025

Court Reporter

Judge says offence was so serious only a prison sentence was justified

A 44-YEAR-OLD has been given a suspended prison sentence after admitting carrying a baseball bat in a public place during an incident in Milford Haven.

Ian Parker, of Cwrt Garreg, Cefn Glas, Bridgend, appeared for sentence at Haverfordwest Magistrates’ Court on Tuesday (Dec 9).

The court heard that on Tuesday (Oct 29), Parker travelled to Prioryville, Milford Haven, where he was found in possession of an offensive weapon — a baseball bat — without lawful authority or reasonable excuse.

Earlier hearings were told that Parker believed his son was at risk and had travelled from Bridgend to Milford Haven. During the incident, another man was struck with the bat before Parker left the scene. Parker later admitted the offence and entered a guilty plea on November 18, with sentencing adjourned for a pre-sentence report.

Passing sentence, District Judge M Layton said the offence was so serious that only a custodial sentence could be justified.

Parker was sentenced to 36 weeks’ imprisonment, but the sentence was suspended for 24 months after the court accepted there was a realistic prospect of rehabilitation.

He will be subject to 24 months of supervision and must complete 200 hours of unpaid work within 12 months. The court also imposed a rehabilitation activity requirement of up to 25 days, requiring Parker to attend appointments and take part in activities as directed by probation services.

The baseball bat was ordered to be forfeited and destroyed under the Prevention of Crime Act 1953.

Parker was also ordered to pay £85 in prosecution costs and a £187 surcharge, to be paid in full within 28 days.

The judge warned that any breach of the suspended sentence order could result in the prison term being activated.

Crime

Rogue roofing traders had millions pass through accounts, court told

Published

17 hours ago

December 13, 2025

Tom Sinclair

Sentencing delayed as judge considers scale of long-running Pembrokeshire scam

A PAIR of rogue Pembrokeshire traders had more than £2.7 million pass through their bank accounts while operating what a judge described as a sophisticated fraudulent roofing business.

Thomas James, aged 38, and Jim Janes, aged 55, appeared at Swansea Crown Court on Friday (Dec 12) in connection with a Narberth-based roofing scam which spanned several years.

The court heard that over a five-year period the men ran a business which prosecutors said was fundamentally dishonest, with more than £500,000 believed to have been taken from customers through fraudulent work.

In remarks made during the hearing, the judge said the case went beyond dishonest trading, describing the defendants as builders who were not only dishonest but also incapable of carrying out the work they claimed to offer.

Expert evidence presented to the court showed the pair were unable to deliver the standard of work promised, with no credible evidence of satisfied customers. Large sums of money were seen flowing through their accounts, which the judge said demonstrated unlawful trading rather than legitimate business activity.

“This was not a case of people trying and failing to run an honest business,” the judge said. “It was a sophisticated operation set up to defraud customers.”

It was agreed that more than £500,000 had been generated from dishonest elements of the work carried out.

In mitigation, defence counsel said there had been some legitimate trading and that personal circumstances had contributed to a decline in standards. The court was told that not every job undertaken was fraudulent and that both men had accepted responsibility.

However, the judge raised concerns about how best to sentence the defendants given there are two separate indictments relating to the proceeds of the scam. Apologising to victims, the judge said the case could not be concluded on the day.

Sentencing was adjourned to Wednesday (Dec 17) at 2:00pm.

The Pembrokeshire Herald has been following this case for several months. It has been before the courts on several occasions this year.

At an earlier hearing at Swansea Crown Court in August, the court was told that the investigation into James and Janes had identified dozens of alleged victims across Pembrokeshire and west Wales.

Prosecutors said homeowners were persuaded to pay large sums upfront for roofing and construction work which was either left incomplete or carried out to a dangerously poor standard, in some cases leaving properties damaged.

During those proceedings, it was alleged that around forty victims had already been identified, with investigators warning the true number could be significantly higher as enquiries continued.

A separate but linked case could bring the total number of alleged victims to 140, making this the largest case of its type in Wales.

The prosecutions have been led by National Trading Standards Investigations Team (Wales) based at Newport City Council

The court previously heard that the men had handled criminal proceeds running into tens of thousands of pounds and that further victims could yet come forward.

The Herald understands that the scale of the operation, the movement of money through multiple accounts, and the long duration of the offending are all factors being considered ahead of sentencing later this month.

Crime

Rural cannabis factory exposed after five-year operation in Carmarthenshire

Published

17 hours ago

December 13, 2025

Tom Sinclair

Family-run drugs enterprise brought in millions before police raid during lockdown

A FAMILY who relocated from England to a remote Carmarthenshire farm ran a highly organised cannabis production operation worth millions of pounds before it was uncovered by police.

Edward McCann, aged 66, his wife Linda, aged 63, and their son Daniel, aged 41, were jailed after admitting their roles in what prosecutors described as one of the most sophisticated cannabis factories ever uncovered in Wales.

***The court heard that the McCann family made over £3.5m over five years***

The operation was based at Blaenllain Farm, near Whitland, where the family had moved from Portsmouth. Although the property appeared to be an ordinary agricultural holding, locals became suspicious after extensive security fencing, CCTV systems and a lack of any livestock raised questions.

Police eventually raided the site during the Covid lockdown in October 2020, discovering a large-scale drugs factory operating from a converted barn.

Inside, officers found six purpose-built growing rooms containing cannabis plants at different stages of development. Upstairs areas were being used to dry harvested plants, while ovens were used to process cannabis resin and manufacture cannabis-infused products, including chocolate bars.

Investigators later estimated that the operation had generated around £3.5 million over a five-year period.

Two men had also been recruited to help maintain the crop. Justin Liles, aged 22, from St Clears, and Jack Whittock, aged 30, from Narberth, were found working on the site at the time of the raid and were later jailed for their involvement.

***Jack Whittock and Justin Liles were two worked in the cannabis factory***

Edward McCann was arrested at the farmhouse, while Daniel McCann — who owned the property but was living in Hampshire — was later arrested in Portsmouth in February 2021.

During sentencing at Swansea Crown Court, the judge rejected Edward McCann’s earlier claim that the cannabis was largely for personal medical use following a leukaemia diagnosis. The court heard that electricity had been illegally drawn from the National Grid to power high-intensity lighting and ventilation systems required for large-scale cultivation.

Judge Geraint Walters said the operation had been so extensive that it was unlikely to escape notice indefinitely, noting that the unusual security measures and lack of farming activity would have drawn attention in an agricultural area.

The cannabis plants seized during the raid were valued at up to £460,000, with finished products weighing around 80 kilograms and worth as much as £1.5 million.

Edward McCann was sentenced to seven years and seven months in prison, Daniel McCann received eight and a half years, and Linda McCann was jailed for six years and seven months. Liles was sentenced to 22 months, while Whittock received two years and ten months.

At a Proceeds of Crime Act hearing, the court heard that Edward McCann had personally benefited by almost £1.8 million. He was ordered to repay £340,000 within three months or face an additional four years in prison. Daniel McCann was given the same repayment order and penalty.

Linda McCann, said to have profited by £1.45 million, was ordered to repay £335,000 or face a further three years behind bars.

The court was told that failure to pay would not cancel the financial obligations, even if additional prison sentences were served. Further hearings are continuing to determine confiscation orders for the two hired workers.