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New library system coming to Pembrokeshire Libraries

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Temporary disruption to services between 8th–28th May

PEMBROKESHIRE Libraries will be upgrading to a new library management system this spring. The switch will affect services between Wednesday, May 8 and Tuesday, May 28, with temporary disruption to the systems that manage library membership, customer accounts, book loans, item details, and access to digital services.

During this time, the current system will be replaced by a temporary platform provided by the new supplier. While core borrowing services will continue, other services such as:

  • Book reservations and requests
  • Access to the online catalogue
  • Use of self-service machines

…will be unavailable until the transition is complete.

Normal service is expected to resume from Wednesday, May 28, as libraries begin using the new system.

A new all-Wales library system

Pembrokeshire Libraries has joined the all-Wales Public Library Service consortium, supported by grant funding from the Welsh Government. The change in supplier will not only improve the quality of service for customers but also reduce costs.

Benefits of the new system include:

  • A more user-friendly online catalogue
  • Better account management tools
  • Easier access to e-books, audiobooks, and digital resources
  • A new events calendar for library users

There are no plans to close any libraries, including the Mobile Library and Library at Home service, during the transition. However, unstaffed access (Open Plus) at Narberth and Neyland libraries will be unavailable until the upgrade is complete.

You can still borrow books during the changeover, but you must bring your library card, as staff will be unable to access your details manually.

Loan extensions and overdue charges

  • Loan due dates between 8th May and 14th June will automatically be extended to Monday, 16th June (or your next library open day).
  • No overdue fines will be charged during this period.
  • Any existing fines or charges will be carried over to the new system.
  • Up to two years of your loan history will be transferred. If you wish to download your full loan history, you must do so by Tuesday, 7th May, via the library webpage:
    www.pembrokeshire.gov.uk/libraries-and-culture

Statement from the Council

Cllr Rhys Sinnett, Cabinet Member for Residents’ Services, said: “There will be some disruption to library services as we switch over to the new management system. As our library staff learn new skills, there may also be temporary issues with e-resources, so we kindly ask for your patience.

If customers remember to bring their library card, they can still borrow books as normal. From Wednesday, 28th May, we’ll start using the new and improved system.”


Key dates to remember

  • Tuesday, 9th April
    Last day to place reservations, stock requests, or inter-library loan requests (including Reading Groups).
  • Tuesday, 7th May
    Last day to use self-service machines and Open Plus unstaffed access.
    Final day for courtesy and overdue notices to be sent.
  • 8th May – 14th June
    No items will be due back during this period. All loans will be extended to Monday, 16th June (or next working day).
  • Wednesday, 28th May
    Expected start of new system roll-out (depending on each library’s opening days).

 

Community

Pembrokeshire foster carers council tax exemptions

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THE FINAL sign-off for a pilot scheme for foster carers in Pembrokeshire to be exempt from council tax payments, has been backed by senior councillors.

Last July, Pembrokeshire County Council Cabinet members backed a pilot scheme, giving 100 per cent exemptions for those meeting the criteria, running from April 1 of this year, up to March 31, 2029.

In a report presented by Cabinet Member for Young Persons, Community, Well-being and Future Generations Cllr Marc Tierney, members heard the average yearly cost of a young person being supported by an in-house foster carer per year is £22,770, while the cost for those in in residential care per year is £409,812, a variance of £387,042 per year.

“It is evident that if we can support more people to foster through a council tax discretionary discount scheme, this will benefit the Local Authority by reducing reliance on far more expensive residential care placements, or independent fostering agency arrangements, whilst enabling children to remain in their own communities,” the report said.

It added: “Based on the 25/26 Council Tax (Band D) equivalent rate of £2,059.82 per annum, the cost of implementing a 100 per cent discount per year for current mainstream foster carers would be £133,888.30. It is noted that there may be some households within this cohort who are already receiving some sort of discount, however £133,888.30 should be the maximum impact.”

Offset against that, current costs for Independent Fostering Agencies placements are some £1,956,500; the spend for the same number of children placed with in-house foster carers based on average placement costs would £796,920 per annum, an annual variance of £1,159,580 less per year compared to IFA placement costs.

“Introducing this discount on a pilot basis would be with a view to identifying if additional costs incurred by implementing this scheme would be offset by reducing the number of children and young people placed with Independent Fostering Agencies and increasing the number of children being cared for via in-house foster carers,” the report said.

It added: “This proposal will also have the added benefit of creating capacity for more young people looked after to remain close to their families, their homes, their schools, and communities thus retaining crucial local links and support networks.”

At the March meeting of Cabinet, members were asked to again back the scheme, with minor amendments to eligibility, which was supported by Cabinet.

 

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Community

Loose horse sparks police response in Pembroke

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Animal seen galloping through residential streets and towards main road

POLICE are reportedly tracking a loose horse which strayed into a residential area of Pembroke.

The animal was first spotted in Gatehouse View before making its way onto a nearby main road.

A post on the Pembroke and Pembroke Dock Citizens’ Forum said the horse had left Gatehouse View and was seen heading towards the road by Pembroke Leisure Centre.

The resident wrote: “Anyone recognise it? Police following it.”

The horse was later reported to be galloping down Buttermilk Lane in the direction of Martha’s.

Stray horses are not uncommon in the area. In January, several animals were reported loose around Pembroke and along the A477, particularly near Buttermilk Close and the Cleddau Bridge.

Those incidents created a hazard for motorists, prompting Pembrokeshire County Council to step in and return the animals. Drivers were advised to take extra care and avoid startling them.

 

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Community

Charlie the ventriloquist doll returns to Pembroke Dock after 100 years

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Beloved character to greet visitors as Heritage Centre reopens for new season

CHARLIE the 100-year-old ventriloquist’s doll is coming out of retirement — and back to where it all began.

Visitors to Pembroke Dock Heritage Centre will be greeted by the much-loved character when the attraction reopens for the new season on Monday (March 30).

It marks a nostalgic return for Charlie, who once performed in the very same building — then the Royal Dockyard Chapel — alongside his original owner, Ernie James, a Pembroke Dock bus company proprietor. Over the years, the duo became a familiar and popular act on the Pembrokeshire variety circuit.

Today, Charlie is cared for by Paul Elliott, of Llanreath, who inherited the doll from his father, Fred Elliott — better known locally as magician ‘Mr E’, whose shows delighted audiences for decades.

Charlie has also recently enjoyed a brush with national attention, appearing alongside Paul at a BBC Antiques Roadshow event in Swansea.

The Heritage Centre will offer free entry on opening day, with Charlie and Paul on hand to meet visitors and share stories from a century of entertainment.

 

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