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Welsh public wants government to prioritise NHS, cost of living and infrastructure

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Deloitte report shows health, skills, and connectivity seen as key to future growth

A NEW report has revealed that people in Wales want the government to prioritise the NHS, tackle the cost of living, and invest in infrastructure to drive economic growth.

The State of the State 2025, published by Deloitte in partnership with the think tank Reform, captures public and public sector views on priorities and challenges facing the UK. In Wales, the survey found that for the third year running, the top two public concerns remain the NHS and the cost of living crisis – both cited by 75% of respondents. Social care for the elderly and vulnerable followed at 48%.

Jobs and the economy (47%) and affordable housing (43%) were also high on the list of areas the Welsh public want to see improved. Infrastructure – including roads, railways and broadband – rose notably in concern, with 42% identifying it as a priority, up six percentage points from last year.

When asked about what would most effectively drive future economic growth in Wales, respondents pointed to three key areas: improving national health (45%), boosting education and skills (44%), and investing in transport and connectivity infrastructure (39%).

Despite these priorities, the report found widespread pessimism about progress. Three-quarters of respondents said they expect the NHS to either worsen or remain the same, while 74% felt the same about infrastructure.

Public sector leaders interviewed for the report agreed that infrastructure investment will be vital for future growth. Council chief executives noted that transport developments in Wales had benefited from a clear vision and strong partnerships, though concerns remain about consistency and funding.

A lack of funding was identified by 66% of respondents as the biggest challenge facing public services in the years ahead. More than half (55%) also highlighted a loss of trust in those services as a major concern.

While trust in the Welsh Government remains higher than in Westminster, Holyrood or Stormont, 63% of respondents said they had low confidence in its ability to deliver major projects on time and on budget. A similar number (61%) doubted it could deliver the outcomes the public want.

The public was divided over the future of public spending. While 31% supported higher taxes and more spending, 37% preferred lower taxes and reduced spending. However, nearly half (47%) expected higher taxes and spending regardless of preference.

Deloitte’s interviews with senior public sector leaders in Wales also revealed long-term ambitions, including using technology to create frictionless services, promoting integrated transport, and embedding commercial thinking into government decision-making.

Dave Tansley, Deloitte’s senior partner for the South West and Wales, said: “The State of the State 2025 report shows the Welsh public remain concerned about the cost of living and the NHS. But our survey also found heightened interest in the state of infrastructure compared to other parts of the UK, indicating the public recognises the need for connectivity as fundamental to Wales’s economic success.”

“Investing in infrastructure has direct benefits for jobs, housing, roads, and rail – and it’s what enables a more resilient economy in the long term.”

“With the 2026 Senedd election on the horizon, the challenge for the next administration will be balancing investment with constrained budgets.”

Ian Howse, senior partner for Wales at Deloitte, added: “Public sector leaders told us they want bold reform to create services that are more joined-up, more citizen-focused, and better at using technology.”

“Our research shows there is a growing need for a long-term vision – one that sets out what the Welsh government and its services can truly deliver for the people of Wales.”

“There’s a clear sense of urgency in government circles, and that may be a positive sign of momentum as the next election approaches.”

Crime

Swansea man dies weeks after release from troubled HMP Parc: Investigation launched

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A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.

Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.

Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.

His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.

Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.

Parc: A prison in breakdown

HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:

  • Severe self-harm incidents up 190%
  • Violence against staff up 109%
  • Synthetic drugs “easily accessible” across wings
  • Overcrowding at 108% capacity

In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.

Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”

Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.

The danger after release

Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.

Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.

The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.

A system at breaking point

The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.

The PPO investigation into the death of Darren Thomas continues.

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Crime

Woman stabbed partner in Haverfordwest before handing herself in

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A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.

Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.

The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.

Police find victim with four wounds

Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.

He had three stab or puncture wounds to his back and another to his bicep.

The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.

He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.

Defendant has long history of violence

Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.

Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.

Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.

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News

BBC apologises to Herald’s editor for inaccurate story

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THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.

The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”

Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”

A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old. 

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