Business
Post Office spent £600m to keep using flawed Horizon system
Roch postmaster among those still seeking compensation
THE POST OFFICE has spent more than £600 million of public money continuing to use the discredited Horizon IT system—despite accepting more than a decade ago that it needed replacing.
New documents reveal that then Prime Minister Tony Blair and senior Labour ministers were warned as far back as 1999 about serious flaws in the original £548 million deal with Fujitsu. A Treasury memo at the time flagged that the Post Office would not own the core computer code, leaving them locked into the supplier and vulnerable to spiralling costs. Officials warned Fujitsu could use the situation to “drive a costly settlement.”
Since then, the total spent on Horizon contracts has reached £2.5 billion, including £600 million spent since 2012 when the Post Office first admitted it needed to move on from the system. Replacement efforts have repeatedly failed, with a £40 million IBM project abandoned in 2016 and another attempt scrapped in 2022.

The latest replacement project—an internal system called New Branch IT (NBIT)—has run into delays and ballooning costs, with estimates now topping £1 billion. Despite past failings, the Post Office and Fujitsu are expected to remain in partnership until at least 2030.
The scandal surrounding Horizon continues to grow, following the wrongful prosecution of over 900 sub-postmasters. Although private prosecutions based on Horizon data were halted in 2015, campaigners say the damage done is still being felt by victims across the UK—including here in Pembrokeshire.
One of them is Tim Brentnall, who was just 22 when he and his parents bought the Roch Post Office. In 2010, he was prosecuted after a £22,500 shortfall appeared in the accounts—despite doing nothing wrong. Advised to plead guilty, he received an 18-month suspended sentence and 200 hours of community service. His conviction was quashed in 2021.
Earlier this year, Brentnall told the BBC he was “in disbelief” after being offered less than 17% of the compensation he had claimed. The offer came with a 50-page letter rejecting much of his legal and forensic case, and over 15,000 documents to sift through. He is now re-submitting the claim.
“There are people far older than me who should be enjoying their lives now,” he said. “Instead, they’re still fighting. People are dying without seeing justice. It’s not right.”
The Post Office says it is “fundamentally changing” as an organisation and has paid out more than £768 million to over 5,100 people affected by the Horizon scandal. However, many victims and campaigners say the compensation process remains slow, unfair, and deeply distressing.
Postal minister Gareth Thomas recently confirmed a further £276.9 million in government funding for the Post Office, including £136 million for future IT projects. He said the continued use of Horizon reflected “past underinvestment” and that postmasters needed better tools going forward.
A spokesperson for Tony Blair said the former PM took concerns over the Horizon contract seriously at the time and acted on independent advice. “It is now clear the Horizon product was seriously flawed. Mr Blair has deep sympathy for those affected.”
A separate 1999 memo was also sent to then-Chancellor Gordon Brown, but a spokesperson for Mr Brown said he would not have seen it and had no involvement in awarding the contract.
Despite public statements about reform, doubts remain over whether NBIT will ever be delivered—and whether true justice will ever be achieved for those whose lives were torn apart by the Horizon scandal.
Business
New rateable values could hit local firms – Kurtz calls for urgent checks
LOCAL businesses are being urged to check their new rateable values immediately to understand whether recent changes could increase their business rates bills.
Senedd Member Samuel Kurtz has warned that many firms may be unaware of how the updated valuations could impact them financially and is encouraging business owners to act quickly.
“Business rates are already a major burden for many local businesses,” Kurtz said. “With new rateable values now in place, it’s vital that businesses check their valuation as soon as possible to see whether it will affect what they pay. Too many businesses only realise there’s an issue when the bill arrives. Businesses can visit the VOA website and search their property by postcode or address.”
Rateable values are used to calculate business rates and are based on factors such as rental values and property use. Changes to these valuations can result in higher bills, even where a business has not expanded or increased turnover.
Kurtz stressed that early action is key, particularly for small and independent businesses operating on tight margins.
“Checking your rateable value early gives you time to understand the changes, seek advice, and challenge the valuation if it appears incorrect. Waiting could mean missed opportunities to reduce costs or appeal.”
Businesses are also being encouraged to attend the local information event online to better understand reliefs, exemptions, and the appeals process.
“At a time when costs are rising across the board, businesses need clarity and support, not surprises. I would urge every business owner to take a few minutes to check their rateable value and make sure it’s right.”
Samuel Kurtz MS has also written to the Cabinet Secretary for Finance, Mark Drakeford MS, calling on the Welsh Government to follow the UK Labour Government’s apparent change of direction on business rates in England warning that rising rateable values are pushing Welsh businesses to the brink.
For more information on business rates and for a chance to attend the upcoming advice session with the Valuation Office Agency hosted by Kurtz and Paul Davies MS on the 26th January, businesses are encouraged to register their interest on www.samuelkurtz.wales
Business
Milford Haven’s offshore future in focus as floating wind project wins backing
Erebus scheme off Pembrokeshire coast backed in UK auction as Irish Sea port resilience plan published
PEMBROKESHIRE’S role in the next wave of offshore energy took a step forward on Wednesday (Jan 14) after a floating wind project planned off the county’s coastline secured UK Government backing — with ministers also publishing fresh recommendations aimed at improving resilience across Irish Sea ports.
RenewableUK Cymru said Blue Gem Wind’s Erebus floating offshore wind test and demonstration project in the Celtic Sea, off the Pembrokeshire coast, was among the successful schemes in the latest UK offshore wind auction.
The project is being positioned as an early proving ground for floating wind in the Celtic Sea — technology seen as key to unlocking larger developments later in the 2030s — and is expected to help build confidence, reduce costs and develop the skills and supply chains needed for bigger projects to follow.
For Pembrokeshire, the significance is not only the turbines offshore, but what comes with them onshore: ports, fabrication, logistics, marine services and long-term maintenance work.
Milford Haven, already one of Wales’s most strategically important ports and energy hubs, is expected to be central to any future Celtic Sea build-out — both in terms of supply-chain opportunities and the infrastructure needed to support new offshore industries.
RenewableUK Cymru said Wales secured two offshore wind successes in the auction, including Erebus in the south-west and RWE’s Awel y Môr off North Wales, representing around £2.6bn of investment opportunity and enough clean electricity to power almost one million homes. The projects are expected to be delivered around 2030–31.
On the same day, the Welsh and Irish governments published recommendations from the Irish Sea Resilience Taskforce, set up after the temporary closure of Holyhead Port in December 2024 caused major disruption.
Although Holyhead is in North Wales, the Taskforce’s work is being seen across the sector as a reminder that Welsh ports are critical national infrastructure — and that resilience, contingency planning and clear communication matter when services are disrupted.
The recommendations include steps aimed at improving contingency plans to protect passenger connectivity and manage disruption better, as well as a commitment to an annual bilateral meeting between Irish and Welsh transport officials.
Ireland’s Minister of State with responsibility for international and road transport, logistics, rail and ports, Seán Canney, said the Taskforce had strengthened relationships between departments and would continue through annual meetings and regular communication.
Wales’s Cabinet Secretary for Transport and North Wales, Ken Skates, said discussions had reinforced the importance of Irish Sea-facing ports to communities in Wales and Ireland, and the shared responsibility to ensure they “thrive and grow”.
Taken together, the announcements point to a clear theme for Pembrokeshire: Wales’s ports are being asked to do more — supporting new industries such as floating offshore wind, while also strengthening resilience and response planning for the disruptions that can hit major sea links.
For Milford Haven and the wider Haven Waterway, the question now is how quickly local infrastructure, contractors and training pathways can align with the emerging offshore wind opportunity — so that as projects scale up in the Celtic Sea, more of the jobs and investment are anchored in Pembrokeshire.
Later on Wednesday First Minister of Wales, Eluned Morgan, said: “I’m delighted that two Welsh offshore wind projects have secured contracts in the latest UK auction. This demonstrates how Wales is well placed to build on its existing capacity for renewable energy, to reap the benefits of these new projects bringing many high-quality jobs and wider economic benefits to our economy.
“The floating offshore project off the coast of Pembrokeshire will help kickstart the new floating offshore wind industry for Wales and, together with extending the fixed offshore wind generation in north Wales, will utilise the latest technology and help to reduce bills and boost our energy security.
Cabinet Secretary for Economy, Energy and Planning, Rebecca Evans, said: “We will work with these companies to ensure our ports are used, and that our supply chains are in a position to support this industry. We know we have the ability to deliver on the skills already – our offer is recognised as globally competitive, and we will continue to build on this.”
“Wales is in a fantastic position to support the new floating wind industry and the additional fixed offshore wind projects.
Secretary of State for Wales Jo Stevens said: “Today’s announcement is huge news for Pembrokeshire and North Wales. It is a massive a vote of confidence in Wales’ clean energy industry which is already delivering the well-paid, highly-skilled jobs of the future with the potential to bring thousands more.
“The UK Government is working with investors to develop home-grown clean power which will secure our energy supply and bring down bills for good. These new projects in the seas off Wales will help us achieve those goals.”
Business
Pembrokeshire Herald website stats show it is now a regional player
THE PEMBROKESHIRE HERALD’s website reached more than one million users last year, according to new figures from Google Analytics, which highlight the title’s growing influence across West Wales and beyond.
Data from the Herald’s web analytics shows the site recorded 1.1 million active users in 2025, with 4.8 million page views over the year.
The figures represent a significant year-on-year increase on 2024, when the Herald recorded 937,000 active users and 3.9 million page views.
Average engagement time per user in 2025 was recorded at one minute and 24 seconds, suggesting readers are spending meaningful time consuming stories rather than clicking away after a single glance.
The data also sheds light on how readers are finding the Herald’s reporting, with the largest source of traffic coming from organic social media, followed by organic search and direct visits from returning readers.
The Herald’s Editor, Tom Sinclair said: “The figures confirm what we have been seeing on the ground for some time – The Pembrokeshire Herald is no longer just a local news outlet, it is a regional platform with the reach to match.
“That matters because it means Pembrokeshire stories are being read well beyond the county, and it also means local businesses have a serious, cost-effective way to advertise to large audiences across West Wales.”
He added that the growth reflects a combination of breaking news coverage, public interest reporting, and an increasing number of readers using the site as a daily news source.
The Herald will now use the data to support advertising partnerships with local firms, offering campaign reporting that focuses on UK delivery for businesses looking to reach customers in Pembrokeshire and neighbouring counties.
The publication said it would continue investing in digital reporting while maintaining its long-standing commitment to covering local issues, crime, courts, councils and community stories.
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