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Health

New NHS Wales Chief Executive appointed

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Jacqueline Totterdell to take over from Judith Paget as health service faces critical challenges

THE WELSH GOVERNMENT has appointed Jacqueline Totterdell as the new Chief Executive of NHS Wales, at a time when the service faces mounting pressures and urgent calls for reform.

Totterdell is currently the Group Chief Executive Officer of St George’s, Epsom and St Helier University Hospitals and Health Group. She will replace Judith Paget, who is stepping into a newly created role as Director General for Strategy within the Welsh Government, aimed at strengthening long-term planning and delivery as the health service undergoes a significant period of change.

NHS Wales is currently grappling with record waiting times, severe workforce shortages, and increased demand across both primary and secondary care. The service continues to feel the aftershocks of the COVID-19 pandemic, while also contending with the strain of an ageing population, rising mental health referrals, and financial pressures across health boards.

Health Secretary Jeremy Miles paid tribute to Paget’s leadership during an unprecedented time:
“I would like to thank Judith for her four years as Chief Executive of NHS Wales and for the leadership she has provided to the NHS and the Welsh Government’s Health, Social Care and Early Years Department through the pandemic and its aftermath. Judith has been at the helm during an extraordinary period, and I wish her all the best in her new role.”

He welcomed Totterdell’s appointment with optimism for the future:
“I am very pleased that Jacqueline Totterdell will be joining us, bringing with her a wealth of experience and an impressive track record. I look forward to working with her as we focus on delivery and improvement, and help the NHS adapt for the future — including building on the progress we’re making in Wales on waiting times and going further to deliver the faster access to treatment that people in Wales want.”

Totterdell, who has more than 40 years of NHS experience, acknowledged the scale of the task ahead:
“After a long career in the NHS, having the opportunity to lead health and social care services in Wales is something very special. Joined-up services that achieve better outcomes for the citizens and communities we serve is a vision that many of us in the public sector aspire to.

“Being able to improve services on a whole-country level is what attracted me to this role. I know there are big challenges ahead — from waiting lists and patient flow to staff wellbeing and recruitment — but I’m really looking forward to working with colleagues across Wales to make a real difference.”

Totterdell’s appointment comes amid growing concern over how NHS Wales will meet future demand. A recent report from Audit Wales highlighted the need for bold decisions on service redesign, digital transformation, and the integration of health and social care.

Observers say the incoming Chief Executive will need to balance immediate recovery efforts with long-term reform — all while restoring public confidence and maintaining morale among overstretched frontline staff.

 

Health

Turkish dental clinic to hold Haverfordwest meet-up

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DENTISTS FROM ANTALYA TO VISIT COUNTY TOWN

A TURKISH dental clinic is running a dental meet-up in Haverfordwest this weekend as part of a promotional visit to Wales.

Unique Smile Turkey, which has a permanent office in Wales in Swansea, says its top dentists will be coming to Haverfordwest on Sunday (May 3).

The event is being advertised as a “Dental Meet-Up” and is scheduled to run from 10:00am to 6:00pm at the Mariners Hotel.

The visit features three clinicians: Assoc Prof Dr Ummuhan Tozoglu, described as a specialist in oral diagnosis, radiology and dental planning; Professor Dr Sinan Tozoglu, described as an oral and maxillofacial surgeon and implantologist; and Professor Dr Ismet Duran, described as a periodontologist and implantologist.

The team have between twenty and 35 years of experience in their respective fields.

A contact number has also been provided for enquiries: +90 505 678 90 90.

The visit comes amid continuing interest in dental tourism, with many people in the UK looking overseas for cosmetic dentistry, implants and other private dental treatment.

Turkey has become one of the most popular destinations for such treatment, although patients are generally urged to make careful checks before committing to any procedure abroad, including aftercare arrangements, qualifications, insurance, treatment plans and what support would be available if complications arise after returning home.

 

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Health

Welsh public backs urgent action on dementia ahead of Senedd elections

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Calls grow for diagnosis, care and support to become national priority

NEW figures reveal overwhelming public demand for dementia to be placed at the top of Wales’ political agenda, with voters urging action on diagnosis, treatment and support ahead of the Senedd elections.

Research by Alzheimer’s Society Cymru shows that 83% of people in Wales want dementia made a healthcare priority, while 69% believe it is currently overlooked and underfunded.

More than a thousand adults were surveyed, with the findings highlighting growing concern over diagnosis rates and access to care. Wales continues to record some of the lowest dementia diagnosis rates in the UK, leaving thousands of families without clarity or support.

Around 51,000 people are currently living with dementia in Wales, a figure expected to rise to 70,000 by 2040. Despite this, only 57% of people have received a formal diagnosis, with rates falling as low as 48% in rural areas such as Powys.

Improving diagnosis remains a key concern, with 91% of those surveyed saying access to timely diagnosis must improve, and 87% backing increased investment in diagnostic services. However, respondents also stressed that diagnosis alone is not enough, with 91% saying people with dementia must receive better support, including help for unpaid carers.

Ceri Parry, from Cardiff, said she was forced to retire early from her role as a headteacher at the age of 55 due to a lack of support for her mother, who was diagnosed with Alzheimer’s disease in 2020.

She said: “I fully support improving early and accurate diagnosis, but this must also come with improved support and care for families afterwards. There’s five years between my relatives’ diagnoses and nothing changed. On both occasions we left with a leaflet and the unknown.

“The wait for improved diagnosis, treatment and support needs to end. Dementia must be a top priority for the next Welsh Government, for families living with it now and for those who will face it in the future.

“We also found there was no diagnosis assessment available in the Welsh language. That’s a fundamental issue if a diagnosis is to be accurate and safe for people who speak Welsh as their first language. Ignoring someone’s identity is ignoring the person.”

The survey also found that visible action would be key to restoring public confidence, with 72% calling for improved dementia services, 64% backing more funding for research, and 63% wanting better access to treatments.

Gemma Roberts, National Influencing Manager at Alzheimer’s Society Cymru, said: “Dementia is Wales’s biggest killer and one of the greatest health and social care challenges we face.

“Hope is on the horizon with new treatments and faster, more accurate diagnosis, but the system is not keeping pace. Without urgent transformation, people in Wales risk missing out.

“We are at a turning point. The next Welsh Government must deliver a bold new dementia strategy that transforms diagnosis and ensures access to quality care, treatments and support.”

 

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Health

Dentists warn next Welsh Government must act to save NHS dentistry

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DENTISTS have warned that NHS dentistry in Wales is at a “make or break” point, with access to treatment now ranking as one of the biggest local concerns for voters ahead of the Senedd election.

The British Dental Association said new polling by YouGov showed local dentistry services were now a top doorstep issue in Wales, with 30% of adults naming it as one of the most important issues in their local area.

That places dentistry ahead of crime and education, both on 14%, and above job opportunities, which were cited by 27% of respondents.

The poll also found that 79% of people in Wales believe the Welsh Government should be doing more to improve NHS dentistry, while only 11% think ministers are doing all they reasonably can.

According to the BDA, unmet need for NHS dentistry now stands at around a third of the adult population in Wales. One in five people said they had tried but failed to get an NHS dental appointment in the past two years, while a further 13% said they had not tried because they assumed they would be unable to secure one.

The professional body said the figures suggest Wales may now be the worst place in Britain to be an NHS dental patient.

The warning comes after controversial dental reforms were introduced in Wales on April 1. The BDA says the changes were forced through without proper testing and have already led some practices to return NHS contracts or reduce their NHS commitment.

It is calling for a “safety net” for struggling practices, including a pause on implementation until 2027 while further improvements are worked up.

The association is also calling for a break from what it describes as chronic underfunding, better protection for vulnerable patients, and a change of tone from the next Welsh Government.

Russell Gidney, Chair of the BDA’s Welsh General Dental Practice Committee, said: “NHS dentistry in Wales was already in crisis, and without decisive action things are set to go from bad to worse.

“Untested reforms have already seen many dentists walk away from the NHS. Whoever forms the next government will need a plan to guarantee the future of this service.

“For voters facing access and cost of living crises dentistry matters. Political choices mean it is now a real concern on the doorstep – polling ahead of crime, education and even jobs as a top-flight issue facing Wales.

“Our message to all candidates and all parties is very clear: dentistry is on the ballot paper in this election. And the public will measure how you choose to respond.

“This is a service millions of voters depend on. Meaningful action will be rewarded. Complacency will be punished.”

The Welsh Government has defended its reforms, saying the new contract is designed to “make NHS dentistry more accessible, fairer and sustainable,” with a stronger focus on prevention and prioritising patients based on clinical need.

The YouGov survey of 1,092 Welsh adults was carried out between February 2 and February 9, 2026.

 

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