News
Residents help improve police complaints service

Tony Richards (Residents’
Panel chair): Reassured by
improvements.
A REVIEW by local residents shows that the way Dyfed-Powys Police handle public complaints is improving.
The independent review of the force’s complaints process showed an improvement in the quality of complaint files and complaint responses.
The work, carried out by a volunteer residents’ panel, suggests that correspondence was better written, more thorough and more sympathetic than files reviewed six months earlier.
The volunteer panel, formed by the Police and Crime Commissioner Christopher Salmon last year, also praised the continued improvement in the timeliness of complaint responses.
Panel chair Tony Richards said: “It’s reassuring to see that our recommendations for improvement are being accepted by the police; their implementation is evident. The panel provides completely independent scrutiny of the way in which Dyfed-Powys Police manages complaints. This is good news for the wider community and the police as it identifies areas for improvement and existing good practice.”
Mr Salmon said: “It’s encouraging to know that policing is being improved by the residents of Carmarthenshire, Ceredigion, Pembrokeshire and Powys. I want to thank them for all of their hard work, and want to see this improvement continue.”
The panel highlighted areas for future learning including the need to ensure care and clarity in correspondence to complainants.
Superintendent Richard Lewis, head of the force complaints team, said: “We thank the Residents Panel for their feedback. We’re eager to improve and will keep working closely with the volunteers.”
Dyfed-Powys Police received 276 formal complaints in 2014 (with 580 issues being raised in these), 290 compliments and 1,652 expressions of concern.
The residents’ panel is next expected to report in April. Anyone interested in knowing more about the panel, or who would like to volunteer, can find out more here or get in touch with the office on 01267 226440.
Community
Historic estate nears capacity after attracting 60 new organisations
Major Carmarthen site transformed into thriving health and wellbeing campus
PARC DEWI SANT in Carmarthen is approaching a major milestone after attracting 60 organisations in just two years, transforming the historic estate into one of Wales’ most significant integrated health and wellbeing campuses.

Set within 38 acres of the former St David’s psychiatric hospital site, the campus is now home to around 80 occupiers spanning primary care, therapy and rehabilitation services, nursing education, specialist autism provision, charities, and a wide range of community organisations.
Demand for space within the main buildings has been strong, with most now fully occupied. Attention is turning to two remaining buildings on the estate which require substantial restoration and are expected to form the next phase of development.
The owners say discussions are already underway with potential partners interested in repurposing the buildings for further healthcare, rehabilitation, and community-based services. They are seeking organisations that can help maximise the long-term potential of the site before major refurbishment work begins.
Future uses under consideration include nursing care provision, mental health step-down accommodation, and complementary services designed to strengthen the wider health and wellbeing network already established at Parc Dewi Sant.
Originally developed in the 19th century as a county asylum and later used for NHS mental health services until 2001, the estate has been reimagined as a modern campus focused on prevention, education, and community wellbeing.
Today, a broad range of services operate from the site. These include GP provision alongside NHS clinics such as diabetic eye screening, antenatal services, weight management, and smoking cessation programmes.
Community-based services including social prescribing, the Hywel Dda Community Resource Team, and the Parent and Infant Feeding Group are also based there, alongside specialist facilities such as Hafen Derwen and the Cwm Seren mental health unit.
In addition to clinical provision, the campus hosts a variety of wellbeing, leisure, and support organisations, including the Better Health and Wellbeing Hub, Hwybod + gym, and a range of therapy and rehabilitation services supporting both physical and mental health.
Parc Dewi Sant serves a strategic catchment of around 187,000 people across Carmarthenshire and is located close to Glangwili Hospital, offering complementary services focused on prevention, recovery, and community care.
Mark Andrews, Director of Parc Dewi Sant, said: “It has been a privilege to become custodians of such a historic and important estate in the heart of Carmarthen.
“From the outset we believed the site had enormous potential, and it is incredibly rewarding to see such a vibrant community of organisations now operating here.
“To have 80 occupiers on site, including 60 who have joined us in the past two years, is a fantastic milestone and a real testament to the vision for Parc Dewi Sant.
“As the main buildings reach capacity, our focus now turns to the remaining buildings and how they can be brought back into productive use.
“We would welcome conversations with organisations that can bring complementary services and ideas to the site and help us continue building a campus that supports health, wellbeing, and community life across Carmarthenshire.”
Organisations based at the campus say the environment has created new opportunities for collaboration and improved service delivery.
Meddygfa Parc, a new NHS GP surgery, relocated to the site from the town centre last month.
Jodi Bateman from the surgery said: “We feel incredibly fortunate to have moved to the beautiful surroundings of Parc Dewi Sant. This exciting new chapter allows us to continue providing high-quality care in a welcoming and modern environment.
“Our new premises give us the space and facilities to expand and develop the services we offer, helping us to better meet the needs of our growing community.”
The site will also host a free public open day on Saturday (Mar 14), giving local residents the opportunity to explore the campus and meet some of the organisations based there.
News
Senedd roadshow to visit Haverfordwest college ahead of key election
Interactive photobooth campaign aims to boost youth voter engagement in Pembrokeshire
AN INTERACTIVE Welsh Parliament roadshow designed to encourage voter participation will visit Pembrokeshire next month as part of a nationwide campaign ahead of the Senedd election.
The “More Power to You” photobooth experience will stop at Coleg Sir Benfro in Haverfordwest on Tuesday (Apr 15), offering students and members of the public the chance to learn more about how Welsh democracy works in a fun and accessible way.
The visit comes in the lead-up to the Senedd election on Thursday (May 7), which is expected to be one of the most significant in Wales’ political history. Changes include an expanded Senedd, increasing from 60 to 96 Members, as well as new constituencies and a revised voting system.
Visitors to the roadshow will be invited to take part in a shareable photobooth experience while learning how decisions made in Cardiff Bay impact everyday life in Pembrokeshire, including healthcare, education, transport and the environment.
Information will also be available on how to register and vote, with staff on hand to guide people through the process and answer questions.
Organisers say the aim is to make voting more visible and relevant, particularly for younger people and first-time voters, by bringing the campaign directly into communities and education settings.
The Pembrokeshire stop forms part of a wider tour across Wales, with earlier events taking place in Wrexham, Bridgend and Cardiff before moving into colleges.
Welsh social media influencers are also supporting the campaign, helping to raise awareness and encourage participation among younger audiences through online content.
Media organisations are invited to attend the Haverfordwest event, with opportunities available for interviews, photography and coverage.
Cymraeg
Everyday spaces key to future of Welsh language
EVERYDAY use of the Welsh language must extend beyond classrooms into workplaces, communities and online spaces if it is to thrive, according to a new report.
The study, published by the Commission for Welsh-speaking Communities, highlights the need for greater investment in the social, cultural and digital environments where people live their daily lives.
The report, Cymraeg in every community: strengthening the Welsh language, focuses on areas where fewer than 40% of people speak Welsh. It examines how the language can become a more natural part of everyday life in these communities.
The Commission says that while education remains vital, it cannot carry the responsibility alone. Young people must have opportunities to use Welsh outside school, particularly in activities they enjoy such as sport, youth groups and cultural events.
Among its recommendations is the creation of a dedicated fund to boost Welsh-language content online, including support for young people producing digital media in Welsh.
The report builds on earlier work published in August 2024, which focused on areas with higher numbers of Welsh speakers.
Commission co-chair Dr Simon Brooks said: “To ensure Welsh is a national language that belongs to us all, its future as a community language must be secured in every part of Wales. We urge the next Welsh Government to act on these recommendations with ambition.”
Co-chair Professor Elin Haf Gruffydd Jones added that there is strong appetite to use Welsh, but a lack of spaces to do so.
She said: “More than half of Welsh speakers live in areas where fewer than 40% of people speak the language. Public policy must create the right conditions for Welsh to flourish in everyday settings, with real investment in the spaces where people spend their time.”
She also pointed to international examples, including the Basque Country, where communities have actively created environments for their language to be used naturally.
Cabinet Secretary for Finance and the Welsh Language, Mark Drakeford, said the Welsh Government remained committed to its target of one million Welsh speakers by 2050.
He said: “Significant progress has already been made, with 17 recommendations from the Commission’s first report implemented during this Senedd term. This latest report provides a strong foundation to build on that momentum.”
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