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Withybush: Outrage on social media over hospital Costa decision

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Very sad day: The closure of the WRVS at withybush in favour of Costa. (Pic Lesley Cloud)

Very sad day: The closure of the WRVS at withybush in favour of Costa. (Pic Lesley Cloud)

A PHOTOGRAPH showing the final day of the Cafe run by the WRVS at Withybush General Hospital caused outrage on social media on Wednesday (Dec 30).

By the time we were going to press on New Year’s Eve over 500 people had shared and 600 people had liked a post by Lesley Cloud saying: “A very sad say with the closure of the WRVS at Withybush is favour of Costa. Shame on you Hywel Dda Health Board.

Out of 117 people who had commented on Facebook at the time of going to press, not one person had said anything positive about the health board’s plan.

Here is a small sample of the remarks online.

Jane Merrony commented: “ Horrified to read this. The volunteers here are superb, always a smile for whatever news you may have just had or are waiting for. Don’t suppose you will get that from an employee somehow. Thank you to all you special ladies, it must be a very sad time for you all”

Caronline Quirk added : “I am so sorry, as much as I like Costa it has no place in Withybush or any hospital, the WRVS has done well over the years, a big thank you to all.”

Sally Mumford  said:  “This is really sad. I use this lovely cafe every couple of months with my son for his Audiology apps, lovely ladies make u feel welcome. I won’t be using Costa Coffee!”

Angela Atherton said: “ What a loss to the hospital, patients and visitors. Nothing better than a proper fresh sandwich and a cuppa. Costa is far too expensive.”

Hywel Dda has appointed Medirest, part of Compass Group UK & Ireland, to provide new café and retail services for patients, staff and visitors across all acute hospital sites, following a competitive bidding process.

The board has given its approval for Medirest to provide Costa Coffee units and Amigo shops at Withybush, Glangwili, and Prince Philip hospitals, and a Deli Marche coffee and combined shop outlet at Bronglais.

Some facilities will be temporarily closed as the fit-out works are completed, however dining room facilities will continue to be available during this time.

The health board is also working closely with the Royal Voluntary Service (RVS) – which currently provides some of the cafe and shop services – to explore ways of retaining the services of its volunteers in the healthcare community, where they can continue to make a positive difference to patients.

Discussions have already taken place between health board representatives and the RVS with a number of initiatives proposed, including a hospital-based befriending service to complement the strong links the health board has with hospital care services and the RVS at Bronglais.

Steve Moore, Chief Executive of Hywel Dda University Health Board, said: “Medirest demonstrated they could deliver a great quality and scope of service, as well as refurbished cafe areas.

“We are very mindful that for many years Glangwili and Withybush hospitals have been provided with highly regarded, first class services by the RVS for patients, staff and visitors.

“We hold the RVS employees and volunteers in high regard and we hope to continue to work with them in different roles within the healthcare setting in the future.”

As part of the bidding process, interested parties were asked to outline their plans for the refurbishment of areas of the hospitals at zero cost to the health board, in order to generate income for the organisation through rent and turnover rent. This can be used to improve the hospital environment for patients and visitors.

Andrew Jones, Retail Operations Director Healthcare, Compass Group UK & Ireland added: “We’re looking forward to working with the health board from January, to work across the four hospitals in Wales. We’ll be implementing our trusted partner brands in these sites and we think it will offer an enhanced service to patients, visitors and staff, as well as offer a source of income for the health board.”

Peter Llewellyn, Assistant Director of Strategic Partnerships at Hywel Dda, added: “A positive meeting was held with representatives of the RVS, and a number of initiatives are being proposed to manage volunteers at Withybush and Glangwili hospitals with a view to strengthening our relationship with the RVS in recognition of the huge contribution they have made over a number of years.”

 

2 Comments

2 Comments

  1. Flashbang

    January 2, 2016 at 11:12 pm

    How much is the Health Board or Costa going to pay for the goodwill that the RVS has built up over the years? When you buy a business you pay a portion of money for the trade that they have built up.

  2. @paulrutherford8

    January 5, 2016 at 1:17 pm

    Costa packet and pay no taxes? Just what Withybush needs… profits to anonymous people instead of profits to help pay for things in the hospital.

    I wonder if anyone on the health board has shares in costa packet? Hmmm…

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Community

Craig Flannery appointed as new Chief Fire Officer

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MID AND WEST WALES FIRE SERVICE LEADERSHIP CHANGE

MID and West Wales Fire and Rescue Service has announced the appointment of Craig Flannery as its new Chief Fire Officer, with effect from Monday, December 15, 2025.

Mr Flannery has served with the Service for more than twenty years, progressing through a wide range of middle management and senior leadership roles across both operational and non-operational departments.

During his career, he has been closely involved in strengthening operational delivery, risk management and organisational development. His work has included leading innovation in learning and development, overseeing the Service’s On-Call Improvement Programme, and driving investment in key enabling functions such as workforce development and information and communication technology.

The appointment followed a rigorous, multi-stage recruitment process led by Mid and West Wales Fire and Rescue Authority. Candidates were assessed through structured interviews, strategic leadership exercises and scenario-based assessments designed to test operational judgement, organisational vision and the ability to lead a modern fire and rescue service.

External professional assessors were also engaged to provide independent scrutiny, ensuring the process met high standards of fairness, transparency and challenge.

Mr Flannery emerged as the strongest candidate, demonstrating clear strategic leadership capability, detailed organisational knowledge and a strong commitment to community safety and service improvement.

Councillor John Davies, Chair of Mid and West Wales Fire and Rescue Authority, said: “Craig brings a deep understanding of our Service and a clear vision for its future. His appointment will strengthen our ability to innovate, support our workforce and deliver high-quality protection for the communities we serve.

“As we navigate a rapidly changing landscape, Craig’s experience in driving innovation and organisational development will be invaluable in helping us adapt and transform for the future.”

Commenting on his appointment, Mr Flannery said: “It is a privilege to lead this outstanding Service. I am committed to supporting our people, strengthening partnerships and building on the strong foundations already in place.

“As the challenges facing fire and rescue services continue to evolve, we must modernise and innovate, ensuring we have the skills, technology and capability needed to meet the needs of our communities. I look forward to working with colleagues and partners across Mid and West Wales to deliver a resilient, progressive Service that keeps people safe and places our staff at the heart of everything we do.”

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Health

Resident doctors in Wales vote to accept new contract

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RESIDENT doctors across Wales have voted to accept a new contract, with 83% of those who took part in a referendum backing the agreement, according to BMA Cymru Wales.

The contract includes a four per cent additional investment in the resident doctor workforce and introduces a range of reforms aimed at improving training conditions, wellbeing and long-term workforce sustainability within NHS Wales. The BMA says the deal also supports progress towards pay restoration, which remains a central issue for doctors.

Key changes include new safeguards to limit the most fatiguing working patterns, measures intended to address medical unemployment and career progression concerns, and reforms to study budgets and study leave to improve access to training opportunities.

Negotiations between the BMA’s Welsh Resident Doctors Committee, NHS Wales Employers and the Welsh Government concluded earlier this year. Following a consultation period, a referendum of resident doctors and final-year medical students in Wales was held, resulting in a clear majority in favour of the proposals.

Welsh Resident Doctors Committee chair Dr Oba Babs Osibodu said the agreement marked a significant step forward for doctors working in Wales.

He said: “We’re proud to have negotiated this contract, which offers our colleagues and the future generation of doctors safer terms of service, fairer pay, and better prospects so that they can grow and develop their careers in Wales.

“This contract will help to retain the doctors already in training, and also attract more doctors to work in Wales, where they can offer their expertise and benefit patients.”

Dr Osibodu added that the BMA remains committed to achieving full pay restoration and acknowledged that challenges remain for some doctors.

“Whilst this contract sets the foundations for a brighter future for resident doctors in Wales, we recognise that there are still doctors who are struggling to develop their careers and secure permanent work,” he said. “We need to work with the Welsh Government and NHS employers to address training bottlenecks and underemployment.”

The Welsh Government has previously said it recognises the pressures facing resident doctors and the importance of improving recruitment and retention across NHS Wales, while also highlighting the need to balance pay agreements with wider NHS funding pressures and patient demand.

The new contract is expected to be phased in from August 2026. It will initially apply to doctors in foundation programmes, those in specialty training with unbanded rotas, and new starters, before being rolled out to all resident doctors across Wales.

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Crime

Swansea man jailed for online child sex offence dies in prison

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A SWANSEA man who was jailed earlier this year for attempting to engage in sexual communication with a child has died while in custody.

Gareth Davies, aged 59, of the Maritime Quarter, was serving an 18-month prison sentence after being convicted in May of sending sexually explicit messages to what he believed was a 14-year-old girl. The account was in fact a decoy used as part of an online safeguarding operation.

The court heard that Davies began communicating with the decoy between November and December 2024 and persistently pursued the individual, later attempting to arrange a face-to-face meeting. He was arrested after being confronted by the decoy operators.

Davies had pleaded not guilty but was convicted following a trial. At the time of sentencing, police described the messages as extremely concerning and said his imprisonment was necessary to protect children.

It has now been confirmed that Davies died at HMP Parc on Wednesday (Nov 27) while serving his sentence.

The Prisons and Probation Ombudsman has launched an independent investigation into the death, which is standard procedure in all cases where someone dies in custody. No cause of death has been released at this stage.

A coroner will determine the circumstances in due course.

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