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Withybush: Outrage on social media over hospital Costa decision

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Very sad day: The closure of the WRVS at withybush in favour of Costa. (Pic Lesley Cloud)

Very sad day: The closure of the WRVS at withybush in favour of Costa. (Pic Lesley Cloud)

A PHOTOGRAPH showing the final day of the Cafe run by the WRVS at Withybush General Hospital caused outrage on social media on Wednesday (Dec 30).

By the time we were going to press on New Year’s Eve over 500 people had shared and 600 people had liked a post by Lesley Cloud saying: “A very sad say with the closure of the WRVS at Withybush is favour of Costa. Shame on you Hywel Dda Health Board.

Out of 117 people who had commented on Facebook at the time of going to press, not one person had said anything positive about the health board’s plan.

Here is a small sample of the remarks online.

Jane Merrony commented: “ Horrified to read this. The volunteers here are superb, always a smile for whatever news you may have just had or are waiting for. Don’t suppose you will get that from an employee somehow. Thank you to all you special ladies, it must be a very sad time for you all”

Caronline Quirk added : “I am so sorry, as much as I like Costa it has no place in Withybush or any hospital, the WRVS has done well over the years, a big thank you to all.”

Sally Mumford  said:  “This is really sad. I use this lovely cafe every couple of months with my son for his Audiology apps, lovely ladies make u feel welcome. I won’t be using Costa Coffee!”

Angela Atherton said: “ What a loss to the hospital, patients and visitors. Nothing better than a proper fresh sandwich and a cuppa. Costa is far too expensive.”

Hywel Dda has appointed Medirest, part of Compass Group UK & Ireland, to provide new café and retail services for patients, staff and visitors across all acute hospital sites, following a competitive bidding process.

The board has given its approval for Medirest to provide Costa Coffee units and Amigo shops at Withybush, Glangwili, and Prince Philip hospitals, and a Deli Marche coffee and combined shop outlet at Bronglais.

Some facilities will be temporarily closed as the fit-out works are completed, however dining room facilities will continue to be available during this time.

The health board is also working closely with the Royal Voluntary Service (RVS) – which currently provides some of the cafe and shop services – to explore ways of retaining the services of its volunteers in the healthcare community, where they can continue to make a positive difference to patients.

Discussions have already taken place between health board representatives and the RVS with a number of initiatives proposed, including a hospital-based befriending service to complement the strong links the health board has with hospital care services and the RVS at Bronglais.

Steve Moore, Chief Executive of Hywel Dda University Health Board, said: “Medirest demonstrated they could deliver a great quality and scope of service, as well as refurbished cafe areas.

“We are very mindful that for many years Glangwili and Withybush hospitals have been provided with highly regarded, first class services by the RVS for patients, staff and visitors.

“We hold the RVS employees and volunteers in high regard and we hope to continue to work with them in different roles within the healthcare setting in the future.”

As part of the bidding process, interested parties were asked to outline their plans for the refurbishment of areas of the hospitals at zero cost to the health board, in order to generate income for the organisation through rent and turnover rent. This can be used to improve the hospital environment for patients and visitors.

Andrew Jones, Retail Operations Director Healthcare, Compass Group UK & Ireland added: “We’re looking forward to working with the health board from January, to work across the four hospitals in Wales. We’ll be implementing our trusted partner brands in these sites and we think it will offer an enhanced service to patients, visitors and staff, as well as offer a source of income for the health board.”

Peter Llewellyn, Assistant Director of Strategic Partnerships at Hywel Dda, added: “A positive meeting was held with representatives of the RVS, and a number of initiatives are being proposed to manage volunteers at Withybush and Glangwili hospitals with a view to strengthening our relationship with the RVS in recognition of the huge contribution they have made over a number of years.”

 

 

2 Comments

2 Comments

  1. Flashbang

    January 2, 2016 at 11:12 pm

    How much is the Health Board or Costa going to pay for the goodwill that the RVS has built up over the years? When you buy a business you pay a portion of money for the trade that they have built up.

  2. @paulrutherford8

    January 5, 2016 at 1:17 pm

    Costa packet and pay no taxes? Just what Withybush needs… profits to anonymous people instead of profits to help pay for things in the hospital.

    I wonder if anyone on the health board has shares in costa packet? Hmmm…

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Charity

Vincent Davies raises £13,682 for air ambulance charity

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Independent Haverfordwest store backs lifesaving crews with year of community fundraising

A WEST WALES department store has raised more than thirteen thousand pounds for a lifesaving emergency service after a packed year of community fundraising.

Staff at Vincent Davies Department Store collected £13,682 for the Wales Air Ambulance Charity, after voting the organisation their Charity of the Year for 2025.

The independent retailer organised events throughout the year, including an Easter bingo, bake sales, quizzes, raffles, staff sales, Christmas jumper days and a festive wreath-making workshop. Charity jam jars placed in Café Vincent also helped gather steady donations from customers.

One of the most popular attractions was the store’s charity singing penguin trio, which drew smiles from shoppers of all ages and boosted collections.

Sarah John, Joint Managing Director at Vincent Davies, said: “Raising £13,682 for the Wales Air Ambulance Charity is something we are extremely proud of at Vincent Davies Department Store. As a director, it’s wonderful to see our community come together to support a charity that makes such a lifesaving difference.”

The air ambulance is consultant-led, delivering hospital-level treatment directly at the scene of serious incidents and, when needed, transferring patients straight to the most appropriate specialist hospital.

Working in partnership with the NHS through the Emergency Medical Retrieval and Transfer Service, crews can provide advanced critical care including anaesthesia, blood transfusions and even minor surgical procedures before reaching hospital.

Operating across the whole of Wales, its teams travel the length and breadth of the country by helicopter and rapid response vehicle to reach patients quickly in both rural and urban areas.

This is not the first time the Haverfordwest store has backed the cause. In 2016, staff previously raised £5,831 when the charity was also chosen as their beneficiary.

Mike May, the charity’s West Wales Regional Fundraising Manager, said: “We are so grateful to Vincent Davies Department Store for raising an incredible amount for our charity. Throughout the year they put on a variety of different events and what a successful fundraising year it was.

“The charity needs to raise £13 million every year to keep our helicopters in the air and our rapid response vehicles on the road. By raising £13,682, the staff and customers have played an important part in saving lives across Wales.”

The store says it will announce its Charity of the Year for 2026 in the coming weeks.

 

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Crime

Police assess complaints over Mandelson–Epstein links

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Met says allegations will be reviewed to see if criminal threshold is met following release of US court files

SCOTLAND YARD is reviewing a series of complaints alleging possible misconduct in public office after fresh claims emerged linking former UK ambassador Peter Mandelson to convicted sex offender Jeffrey Epstein.

The Metropolitan Police Service confirmed it has received “a number of reports” following the publication of millions of pages of material by the United States Department of Justice, and will now decide whether any alleged conduct reaches the level required for a criminal investigation.

Commander Ella Marriott said the force would assess each report individually, stressing that a review does not automatically lead to formal proceedings.

The documents, widely referred to as the “Epstein files”, appear to show Mandelson corresponding with Epstein while serving as business secretary during the government of Gordon Brown at the height of the global financial crisis.

According to reports, Epstein was allegedly given insight into internal policy discussions, including proposals around banker bonus taxes in 2009 and details of a eurozone bailout package shortly before it was announced publicly.

Payments questioned

Bank records cited in the US disclosure reportedly show payments totalling 75,000 US dollars made to Mandelson between 2003 and 2004. It is also claimed Epstein paid for an osteopathy course for Mandelson’s husband.

Mandelson has denied any wrongdoing and said he has “no record or recollection” of the alleged transfers.

On Sunday he resigned his membership of the Labour Party, saying he did not want his continued association to cause further difficulty for the party.

In interviews, he dismissed suggestions that Epstein influenced his decisions as a minister and said nothing in the released files pointed to criminality or misconduct on his part.

Pressure mounts

The political fallout has intensified, with Downing Street confirming Keir Starmer has asked Cabinet Secretary Chris Wormald to carry out an urgent review into Mandelson’s historic contacts with Epstein while in office.

Brown has also called for an examination of whether any confidential or market-sensitive information was improperly shared during the financial crisis.

The case is the latest in a series of controversies linked to Epstein’s long-standing relationships with powerful figures on both sides of the Atlantic.

Police emphasised that no charges have been brought and that Mandelson is not currently under criminal investigation, but said the complaints process would be handled “thoroughly and impartially”.

 

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Community

Councillor meets chief constable to address Monkton and Pembroke concerns

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COUNTY COUNCILLOR Jonathan Grimes has met with the new Chief Constable of Dyfed-Powys Police to discuss crime, antisocial behaviour and wider community issues affecting residents in Pembroke and Monkton.

Cllr Grimes, who represents Pembroke St Mary South and Monkton, said the meeting followed his invitation for senior police leaders to visit the area and hear first-hand about local concerns.

The Chief Constable, Ifan Charles, attended alongside officers from the Pembroke Neighbourhood Policing and Protection Team, meeting the councillor in Monkton for what were described as open and constructive talks.

As part of the visit, they also spoke with Monkton Priory Community Primary School headteacher Dylan Lawrence and Danny Nash from Pembrokeshire County Council Housing Services to gather views from education and housing professionals.

Discussions covered a range of issues raised by residents, including domestic abuse, drug and alcohol misuse, antisocial behaviour and environmental concerns such as littering, dog fouling and dangerous or inconsiderate driving.

Cllr Grimes acknowledged recent police successes, particularly in tackling drug-related activity, but said enforcement alone would not solve the area’s challenges.

He said closer cooperation between the police, council services, schools and the wider community would be needed to deliver longer-term improvements.

The councillor added that he plans to encourage residents to form a local community group in the coming weeks, aimed at developing practical solutions and strengthening partnership working across the area.

 

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