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Community

West Wales residents put caring staff at top of their hospital wish list

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caring staffPEOPLE across West Wales have voted ‘caring staff’ as the most important element when staying in hospital.

A new survey, conducted by BMI Werndale Hospital in West Wales, focused on attitude towards caring for others and how people view professions that deliver care.

The survey also indicates how social media is fast becoming the most popular way to stay in touch with people.

With just days until Christmas, the ‘Care’ survey revealed there is plenty to be cheery about as we head into the season of good will, as residents across West Wales believe people would be prepared to perform a selfless act to help someone else. Of those surveyed 67% believed most people would help someone who had fallen in the street. It seems there are some favourite ways for people in West Wales to reach out to someone to show they care. 13% said they would ‘ask someone if they were ok or how they were feeling’, 13% said they would be a good listener, but it was giving someone a hug that came out on top with 27%.

The survey highlighted how we look to certain professions to deliver care when it is needed. Nursing proved to be the profession that is most associated with care 53%, with other caring professions including firefighters (20%) and paramedics (6.7%).

Director of Nursing at BMI Werndale Hospital, Gaynor Llewelyn said: “The survey reveals some reassuring information about the community where we live and work. It is good to know that residents across West Wales believe reaching out to others is still an important part of their busy lives.”

Those who responded to the survey were very clear about the most important requirement during a stay in hospital. Whilst 20% said they would look for clean facilities, 80% said it was the caring staff that was their most important requirement.

Something 76 year-old Elaine Rees from Llanelli can relate to during her recent stay at BMI Werndale Hospital. Having been admitted for a total hip replacement operation, Elaine was so impressed with the care received, she wanted to show some appreciation so wrote to the team to say thank you:

“I was so impressed with how I was looked after, it really was incredible. The staff throughout the hospital put me at my ease and made my stay at BMI Werndale Hospital extremely comfortable and as worry free as a stay in hospital can be. It was so important to my recovery following the operation; I can’t thank the team enough.”

Gaynor Llewellyn said: “It is always such an amazing gesture for a patient like Elaine to take the time to say thank you to our staff. We never take thank you letters for granted. Everyone in the hospital is made aware of the kind words people express.”

Gaynor added: “It has to be recognised that although our nurses are incredibly caring, the care delivered to our patients is extended throughout the hospital by ALL of our staff. From our receptionists who greet our patients through to the catering staff; everybody here at BMI Werndale Hospital is passionate about care and goes above and beyond to try and make every patient’s stay here as comfortable as possible.

The latest patient survey results for BMI Werndale Hospital speak for themselves with 97% of patients rating the nursing care received at the hospital as either excellent or very good.

Executive Director, Caroline Daymond said: “The patient survey stands as a great insight into how we all perform. We are very proud of our hospital and we make it our priority to work as hard as possible to make each patient’s journey through the hospital as smooth and as compassionate as possible. The results around care are an important indicator of how well we perform across the hospital and we monitor the results very closely.

I would like to thank the team for the continued hard work and for the energy they give. It is also important to realise the need to build on this, which is something we’ll be aiming to do throughout 2014.”

With Christmas fast approaching, it seems the spirit of good will is alive and well in West Wales. The survey revealed when it comes to donating to charity there were multiple ways people donate with 73% of responders saying they would give money. Other ways of donating included:

Time (13%)

Unwanted items (73%)

It seems people across West Wales also believe Wales is the most caring region in the UK with 73%.

The survey revealed how modern forms of communication are becoming ever more important in our lives with 60% saying they are aware if people are struggling or need help through social media. 27% of people chose to stay in touch with friends and neighbours by mobile telephone.

Others included:

Popping around for a chat (33%)

Text / What’s App (26%).

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Community

Choir joins Welsh Guards Band for memorable concert

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PEMBROKE and District Male Voice Choir shared the stage with the renowned Band of the Welsh Guards during the band’s tour of Wales, delivering a stirring performance at Harri Tudur School hall.

A capacity audience enjoyed the collaboration, with the choir and band uniting for powerful renditions of Welsh classics Cwm Rhondda and Gwaddoloddiad. The Band of the Welsh Guards also performed a medley of traditional Welsh folk tunes and music from the acclaimed film Wicked.

Choir MC Matthew John introduced the evening in his distinctive style, while the choir’s set—featuring newly added pieces Let A New Day Dawn and Tell My Father—was selected by Musical Director Juliet Rossiter. Accompanist William Lambert, a recent addition to the choir, provided support on the keyboard.

The event was co-ordinated by Councillor Aden Brinn, with distinguished guests including Deputy Lord Lieutenant Sharon Lusher, Pembrokeshire County Council Chairman Councillor Steve Alderman, Mayor of Pembroke Councillor Ann Mortesen, Senedd Member Sam Kurtz, and mayors from neighbouring communities.

Proceeds from the evening were donated to the Welsh Guards Charity. A special guest was David Silcox of Haven Self Storage, whose company has sponsored an impressive banner to promote choir concerts.

A moment of silence was observed in memory of the choir’s senior member, Frank Harries, who recently passed away at the age of 95.

The following evening, the choir performed again at Monkton Priory Church, raising funds for the RNLI in another well-attended concert.

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Community

Castle Ward Councillors Meet at Waldo Lounge to Discuss Residents’ Concerns

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ON MONDAY (Mar 11), County Councillor Thomas Baden Tudor, alongside Councillors Randell Izaiah Thomas-Turner and Dani Thomas-Turner from Haverfordwest Town Council, held a joint meeting at the Waldo Lounge.

The gathering provided an opportunity for the councillors to address issues raised by Castle Ward residents and discuss matters of local concern. Councillors were joined by representatives from Welsh Ambulance Services University NHS Trust and Haverfordwest, Fishguard, and St Davids Police, who provided valuable updates on their current and future plans.

Councillor Tudor expressed his gratitude to the services for their insightful contributions, which highlighted ongoing efforts and future projects aimed at improving public services in the area.

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Community

Pembrokeshire among cheapest councils for bulky waste collection

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SPRING cleaning is in full swing as searches for decluttering peak on March 20, with many households looking to dispose of unwanted furniture and large items. However, new research has revealed that the cost of bulky waste collection varies significantly across Wales.

According to a study by Cardiff-based waste management experts BusinessWaste.co.uk, Ceredigion County Council has the highest bulky waste charges in Wales, with a minimum collection fee of £61. This fee covers up to six items, with an additional charge of £61 for a further six items.

At the other end of the scale, Blaenau Gwent County Borough Council offers the lowest minimum charge at just £6.70.

Where does Pembrokeshire rank?

Pembrokeshire County Council ranks 17th out of 22 Welsh councils in terms of bulky waste charges, making it one of the more affordable options. The council charges £21.30, covering up to ten items per collection—more items than most councils in Wales.

Despite the relatively low cost, Pembrokeshire does not offer any discounts or concessions for those on benefits, pension credits, or other financial support schemes. However, fridge collection is included at no additional cost.

How do other councils compare?

The study ranked the top ten most expensive councils in Wales, with Ceredigion leading, followed by Wrexham (£57.50) and the Isle of Anglesey (£46). At the opposite end, Cardiff has one of the lowest rates (£12.50), while Carmarthenshire sits in 13th place with a charge of £25.

Wales versus the UK

On a national level, Wales has the sixth highest average bulky waste collection charge at £29.84. The South East of England is the most expensive region, with an average charge of £44.81, while Northern Ireland is the cheapest, averaging just £5.97.

Key findings from the report:

  • No Welsh councils offer a free collection service.
  • Pembrokeshire’s ranking in the UK is 256th out of 382 councils, placing it in the bottom 33% for bulky waste charges.
  • Fridge collections are free across all Welsh councils.
  • Carmarthenshire ranks 227th in the UK, with a £25 charge covering up to three items.

A spokesperson for BusinessWaste.co.uk said: “Bulky waste collection is a vital service for households looking to dispose of large items responsibly, but the costs vary widely across the UK. While some councils offer reasonable rates, others charge significantly higher fees, which can deter responsible waste disposal.”

For the full report, visit: www.businesswaste.co.uk.

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