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Toilets ‘top of the pile’

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New Charge: A charging system has now been installed in the ASDA car park in Pembroke Dock

New Charge: A charging system has now been installed in the ASDA car park in Pembroke Dock

PUBLIC toilet provider DANFO has received praise for the work it has carried out in Pembrokeshire in 2015.

The Council’s Environment Overview and Scrutiny Committee met on Tuesday, (Mar 15), to hear a presentation from DANFO.

DANFO highlighted that charging systems were being installed in Narberth, Tenby South Beach, Pembroke Dock and Broad Haven to go with the other four that had already had charging systems put in place.

They also highlighted a number of cases of vandalism in toilets in Felindre and in Castle Lake, Haverfordwest, which was the subject of fire damage in January 2016.

Pictures were shown of the damage at both sites alongside what they looked like after DANFO had finished repairs.

Nine members of staff were also employed DANFO, of which none of them had been in previous employment.

Jon Mills, Operations Manager at DANFO, said: “By December 2015, DANFO had received £40,000 worth of contributions towards the running costs of public toilets in the county and this was through introducing charging mechanisms.

“We’ve had significant investment in refurbishing a number of facilities across the county and employed additional local people to our full time staff cleaning service. Through those people we have delivered an award winning service.

“We’ve also spent approximately £50,000 just through our trade and maintenance of all the toilets and over 1000 maintenance repairs were carried out in 2015.

“There was a provision within the tender contract to install charging mechanisms to generate income. The income generation goes to the operational costs of the service and invested back into local public toilet provision.

“You’ll notice that there are four more sites listed, two of them are being installed today (Mar 15) so Narberth and Tenby South Beach are being installed. Broad Haven and Pembroke Dock were installed last Tuesday so we will have eight sites now collecting income.

“All the efforts put in by the team over 2015 has led us to achieving something that we are very proud of which was the External Cleaning Contractor of the year for 2015 across Wales and the UK. That’s for the work we are doing here down in west Wales. All the toilets are inspected by an independent inspector from the Loo of the year organisation.

“Pembrokeshire’s toilets achieved the platinum award. Pembrokeshire’s toilets became top of the Premier League in 2015 as compiled by the Loo of the year Awards so we are top of the pile at the moment.”

Cllr David Howlett congratulated DANFO on their award and asked whether or not there had been any success in finding the people that had committed the acts of vandalism.

Jon stated that no one had been caught for the damage caused to the toilets in Felindre but that people had been caught for the damage caused the toilets in Haverfordwest.

Richard Brown, Head of Environment & Civil Contingencies at the council, told councillors of the jobs that the cleaners have to go through with some experiencing excrement in handdryers.

He added: “There’s a tender price so we pay DANFO every month so we’ve got a fixed price and when they submitted their price to us it was based upon the assumption that £45,000 would be generated so their price was x-minus £45,000 so anything above that then comes to the council.

“The charging has been well received and I think we have had 120,000 visits in two months. The income generation has exceeded expectations but we actually have a problem now where there is no incentive for DANFO to invest in any further charging. “We didn’t really know from the outset how many people would take to charging.” DANFO Operations Manager Andrew Mcilduff added that he was delighted with how things had turned out and also said that Keswick was watching what had been done in Pembrokeshire and added that they wanted exactly the same as what had been installed in Tenby. Cllr Jonathan Preston said that DANFO’s involvement was a success story and asked if they had considered alternative methods of payment such as a contactless card. It was agreed there may be some benefits to that but that there would be more costs involved.

2 Comments

2 Comments

  1. (regular toilet user)

    April 11, 2016 at 3:27 pm

    I wish the Herald reporter had been at Pembroke Dock Town Council’s meeting last Thursday and a totally different picture of public toilets would have emerged. The reporter would have seen Cllr Jane Phillips deplore the state of the toilets in Pembroke Dock which have not improved one bit since the 20 p charge was introduced.
    She went on to say the Tenby toilets were indeed good, but by comparison Pembroke Dock’s were terrible – tiles missing and broken everywhere and black mould a feature of the decoration. She recalled how a Pembroke Town Councillor had used two 20p coins and still could’n t get in and had to dash home.
    I’m not criticising the cleaners – how much can they do if the place is crumbling – it’s just that they need some money spent on them.
    As for the Loo of the year awards – what a load of crap if they got that with a Loo in this state!
    Come on Danfo do the decent thing and stop charging until the Pembroke Dock loos are fit for purpose.

  2. Dave Nall

    August 28, 2016 at 3:32 pm

    The problem is that it is not just 20p, it is 20p over and over again, unless you and your family have bladders of steel. I have an illness which causes me to use toilets more frequently than most. During my stay in the area this year I avoided Tenby in favour of Sandersfoot where the loos are free. Walt Disney claimed he built his business on clean free toilets.
    Ultimately, the ‘pay to pee’ loos will be paid for at the cost of other businesses in the areas that myself and others will avoid. Despite the ‘spin’ we are fed in the press, this is another case where private enterprise has taken over a once free and appreciated public service for profit.
    Incidentally, I witnesses a man in Pembroke Dock put his 20p in the machine, but it would not let him in. So they don’t even work properly.
    Poor show all round.

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Farming

Basic Payment Scheme 2025 balance paid to 95% of Welsh farmers

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Final year of BPS as transition to Sustainable Farming Scheme begins

The WELSH Government says more than ninety-five per cent of farm businesses have now received their full or balance payment under the final year of the Basic Payment Scheme (BPS), ahead of the introduction of the new Sustainable Farming Scheme (SFS) in 2026.

Announcing the update on Friday (Dec 12), Deputy First Minister and Cabinet Secretary for Climate Change and Rural Affairs, Huw Irranca-Davies, confirmed that over 15,400 Welsh farm businesses have been paid £68.7m. This comes on top of the £160m issued in BPS advance payments since 14 October.

Final round of BPS payments

The Basic Payment Scheme, which has been the backbone of farm support in Wales for a decade, provides direct income support to help farmers plan and manage their businesses. BPS 2025 marks the last year in which full BPS payments will be made before the scheme begins to be phased out.

The Cabinet Secretary said officials would “continue to process the outstanding BPS 2025 claims as soon as possible,” adding that all but the most complex cases should be completed by 30 June 2026.

Payments issued today represent the main balance due to farmers following earlier advances, giving many businesses the cash flow they need during the quieter winter period—traditionally a challenging time in the agricultural calendar.

Shift to Sustainable Farming Scheme in 2026

From 1 January 2026, the Welsh Government will begin rolling out the Sustainable Farming Scheme, a major reform to how agricultural support is delivered. The SFS will reward farmers for environmental outcomes such as habitat management, carbon reduction and biodiversity improvements, alongside continued food production.

The government has argued that the new scheme is essential to meeting Wales’ climate and nature targets while ensuring long-term resilience in the sector. However, the transition has been closely watched by farming unions, who have raised concerns about the administrative burden, income stability, and the speed at which BPS is being phased out.

Mr Irranca-Davies reaffirmed the government’s stance, saying: “This government is steadfastly committed to supporting Welsh farmers to sustainably produce quality food. This is demonstrated today in our payment of the BPS 2025 balance payments and will continue throughout the transition period.”

Sector reaction

Farming unions are expected to scrutinise the detail of today’s announcement, particularly around remaining unpaid cases. Last year, late payments led to frustration in parts of the sector, with unions calling for greater certainty as the industry faces rising input costs, supply chain pressures and continued market volatility.

The move to the SFS remains one of the most significant agricultural policy changes in Wales since devolution. Ministers insist the shift is designed to support both food production and environmental stewardship, while critics warn the transition must not undermine farm viability—especially for family-run livestock farms that dominate rural areas such as Pembrokeshire, Ceredigion and Carmarthenshire.

What happens next

Farmers still awaiting their BPS 2025 balance will continue to be processed “as soon as possible”, the Welsh Government said. Officials will also publish updated guidance on the Sustainable Farming Scheme ahead of its launch.

The coming year will therefore become a pivotal moment for Welsh agriculture, as the long-standing BPS framework—which provided over £200m annually to Welsh farmers—makes way for a new results-based model that will shape the industry for decades to come.

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News

Improved train timetable launches across Wales

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Extra services, later trains and boosted Sunday routes as £800m rail investment takes effect

An improved train timetable has come into force across Wales today (Sunday, 14 December), with Transport for Wales (TfW) introducing more frequent services, stronger connections and additional late-night trains on key routes.

The winter timetable update brings one of the most substantial uplifts in recent years on the Wales and Borders network, forming part of the Welsh Government’s ongoing £800 million investment in brand-new rolling stock and reliability improvements.

More trains and later journeys

Among the upgrades, passengers will see:

  • A new hourly additional service between Chester and Wrexham, effectively doubling the frequency on one of the region’s busiest commuter corridors.
  • An extra train in each direction every day on the Heart of Wales line between Swansea and Shrewsbury.
  • Three later last trains from Cardiff to Treherbert, Aberdare and Merthyr Tydfil, supporting shift workers and the night-time economy.
  • A new hourly Sunday service on the Coryton line in Cardiff.

Cabinet Secretary for Transport and North Wales, Ken Skates, said improved connectivity was “absolutely vital” for economic growth and passenger confidence.

“These changes will make a real difference to customers, who will benefit from more services and greater connectivity,” he said. “This has been made possible by our £800m investment in brand-new trains for the Wales and Borders network.

“We will see the doubling of trains between Wrexham and Chester and a later service from the capital to valley communities. In South Wales, people will continue to benefit from simpler, fairer fares through TfW’s Pay As You Go service, and its forthcoming introduction in North Wales will help even more passengers access easy, transparent pricing.”

Full details of the updated timetable are available at: tfw.wales/service-status/timetables

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News

Wrecked guard boat still under watch off north Pembrokeshire coast

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Tidal changes monitored after dramatic early-morning rescue

A GUARD VESSEL that ran aground off the north Pembrokeshire coast in the early hours of Thursday morning (Dec 11) remains under close observation as tides continue to shift.

The Resolute, a 24-metre guard boat understood to be working for an offshore wind project off the Irish coast, had been sheltering in worsening weather when she was pushed onto rocks near Aber Hywel, Dinas, shortly after 3:25am.

Four crew members were onboard when the vessel grounded in rough seas and a strong southerly wind.

Major rescue effort launched

The crew issued an emergency alert, prompting a full multi-agency response.
A coastguard rescue helicopter, both Fishguard RNLI lifeboats, and coastguard teams from Fishguard and St Davids were sent to the scene.

Turbulent air made a winch rescue impossible and Fishguard’s all-weather lifeboat was unable to get close due to cliffs and submerged hazards. The inshore lifeboat was instead deployed to attempt a transfer in extremely challenging conditions.

During the evacuation, the third crew member descending to the vessel’s life raft slipped, fell into the water and was swept away. Speaking afterwards, RNLI crew member Cedwyn Rogers said the team immediately switched into “hyper-focused” mode as training took over.

Despite the casualty drifting, helm Warren Bean — a volunteer with more than 30 years’ RNLI experience — manoeuvred the lifeboat alongside, allowing crew to haul the man to safety. The remaining crew member was then retrieved, and all four were taken aboard the all-weather lifeboat and brought ashore to Fishguard.

All rescue units were later stood down.

Vessel still stranded and taking on water

The Herald understands that the Resolute remained aground on the rocks yesterday and was taking on water. The crew were later assisted back onboard by a local fisherman to assess damage on behalf of the vessel’s operators.

Management representatives from Ireland were due to arrive to draw up a recovery plan, including arrangements to remove fuel to prevent any potential environmental impact.

Further inspections have been taking place today as the team evaluates the next steps.

Coastguard statement

A spokesperson for HM Coastguard said: “At 3.28am on Thursday morning, HM Coastguard was made aware of a vessel with four persons onboard aground on rocks at Fishguard, Pembrokeshire. RNLI lifeboats and coastguard rescue teams from Fishguard and St Davids were sent to the scene. The four people aboard were rescued by lifeboat, and the helicopter was stood down. The vessel, which is still aground, is being monitored as tidal conditions change.”

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