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Toilets ‘top of the pile’

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New Charge: A charging system has now been installed in the ASDA car park in Pembroke Dock

New Charge: A charging system has now been installed in the ASDA car park in Pembroke Dock

PUBLIC toilet provider DANFO has received praise for the work it has carried out in Pembrokeshire in 2015.

The Council’s Environment Overview and Scrutiny Committee met on Tuesday, (Mar 15), to hear a presentation from DANFO.

DANFO highlighted that charging systems were being installed in Narberth, Tenby South Beach, Pembroke Dock and Broad Haven to go with the other four that had already had charging systems put in place.

They also highlighted a number of cases of vandalism in toilets in Felindre and in Castle Lake, Haverfordwest, which was the subject of fire damage in January 2016.

Pictures were shown of the damage at both sites alongside what they looked like after DANFO had finished repairs.

Nine members of staff were also employed DANFO, of which none of them had been in previous employment.

Jon Mills, Operations Manager at DANFO, said: “By December 2015, DANFO had received £40,000 worth of contributions towards the running costs of public toilets in the county and this was through introducing charging mechanisms.

“We’ve had significant investment in refurbishing a number of facilities across the county and employed additional local people to our full time staff cleaning service. Through those people we have delivered an award winning service.

“We’ve also spent approximately £50,000 just through our trade and maintenance of all the toilets and over 1000 maintenance repairs were carried out in 2015.

“There was a provision within the tender contract to install charging mechanisms to generate income. The income generation goes to the operational costs of the service and invested back into local public toilet provision.

“You’ll notice that there are four more sites listed, two of them are being installed today (Mar 15) so Narberth and Tenby South Beach are being installed. Broad Haven and Pembroke Dock were installed last Tuesday so we will have eight sites now collecting income.

“All the efforts put in by the team over 2015 has led us to achieving something that we are very proud of which was the External Cleaning Contractor of the year for 2015 across Wales and the UK. That’s for the work we are doing here down in west Wales. All the toilets are inspected by an independent inspector from the Loo of the year organisation.

“Pembrokeshire’s toilets achieved the platinum award. Pembrokeshire’s toilets became top of the Premier League in 2015 as compiled by the Loo of the year Awards so we are top of the pile at the moment.”

Cllr David Howlett congratulated DANFO on their award and asked whether or not there had been any success in finding the people that had committed the acts of vandalism.

Jon stated that no one had been caught for the damage caused to the toilets in Felindre but that people had been caught for the damage caused the toilets in Haverfordwest.

Richard Brown, Head of Environment & Civil Contingencies at the council, told councillors of the jobs that the cleaners have to go through with some experiencing excrement in handdryers.

He added: “There’s a tender price so we pay DANFO every month so we’ve got a fixed price and when they submitted their price to us it was based upon the assumption that £45,000 would be generated so their price was x-minus £45,000 so anything above that then comes to the council.

“The charging has been well received and I think we have had 120,000 visits in two months. The income generation has exceeded expectations but we actually have a problem now where there is no incentive for DANFO to invest in any further charging. “We didn’t really know from the outset how many people would take to charging.” DANFO Operations Manager Andrew Mcilduff added that he was delighted with how things had turned out and also said that Keswick was watching what had been done in Pembrokeshire and added that they wanted exactly the same as what had been installed in Tenby. Cllr Jonathan Preston said that DANFO’s involvement was a success story and asked if they had considered alternative methods of payment such as a contactless card. It was agreed there may be some benefits to that but that there would be more costs involved.

2 Comments

2 Comments

  1. (regular toilet user)

    April 11, 2016 at 3:27 pm

    I wish the Herald reporter had been at Pembroke Dock Town Council’s meeting last Thursday and a totally different picture of public toilets would have emerged. The reporter would have seen Cllr Jane Phillips deplore the state of the toilets in Pembroke Dock which have not improved one bit since the 20 p charge was introduced.
    She went on to say the Tenby toilets were indeed good, but by comparison Pembroke Dock’s were terrible – tiles missing and broken everywhere and black mould a feature of the decoration. She recalled how a Pembroke Town Councillor had used two 20p coins and still could’n t get in and had to dash home.
    I’m not criticising the cleaners – how much can they do if the place is crumbling – it’s just that they need some money spent on them.
    As for the Loo of the year awards – what a load of crap if they got that with a Loo in this state!
    Come on Danfo do the decent thing and stop charging until the Pembroke Dock loos are fit for purpose.

  2. Dave Nall

    August 28, 2016 at 3:32 pm

    The problem is that it is not just 20p, it is 20p over and over again, unless you and your family have bladders of steel. I have an illness which causes me to use toilets more frequently than most. During my stay in the area this year I avoided Tenby in favour of Sandersfoot where the loos are free. Walt Disney claimed he built his business on clean free toilets.
    Ultimately, the ‘pay to pee’ loos will be paid for at the cost of other businesses in the areas that myself and others will avoid. Despite the ‘spin’ we are fed in the press, this is another case where private enterprise has taken over a once free and appreciated public service for profit.
    Incidentally, I witnesses a man in Pembroke Dock put his 20p in the machine, but it would not let him in. So they don’t even work properly.
    Poor show all round.

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Business

Ferry Terminal ‘extremely busy’ due to ongoing Holyhead closure

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PEMBROKE DOCK Ferry Terminal has been experiencing significant congestion today as ferry services remain under immense pressure following the closure of Holyhead Port earlier this month.

The disruption, caused by storm damage, has rerouted ferry traffic through Pembrokeshire, leading to long queues and crowded facilities at the terminal.

The Herald can confirm that it has been very busy today with cars, lorries, and foot passengers queuing in large numbers. Staff are working tirelessly to manage the influx, directing vehicles and assisting passengers as they prepare to board the heavily booked ferries.

A spokesperson for the Port of Milford Haven said: “We are working closely with ferry operators and local authorities to ensure traffic flows as smoothly as possible, but the sheer volume of vehicles is causing unavoidable delays.”

Travelers are being urged to arrive early for their sailings and to remain patient as the terminal operates at full capacity.

Both Stena Line and Irish Ferries have increased capacity on their Pembrokeshire routes, deploying larger vessels, including the Stena Adventurer and the MV James Joyce, to handle the surge in demand. Despite these measures, the terminal remains overwhelmed by the volume of traffic.

From our position at the terminal, we have captured photos showing long lines of vehicles, groups of foot passengers carrying luggage, and port staff coordinating efforts to ease congestion. The atmosphere is one of both frustration and resilience as passengers await their departures.

Authorities are advising non-essential travelers to consider rescheduling their journeys where possible and to monitor updates from ferry operators closely.

(Photos: Martin Cavaney/Herald)

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Community

Festive celebrations at St Davids Cathedral this weekend

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ST DAVIDS Cathedral is set to host two special events on Sunday (Dec 22), offering a blend of joyful participation and traditional carol singing to mark the Christmas season.

In the morning, families are invited to the Scratch Nativity at 11:00am. Attendees are encouraged to come dressed as wise men, angels, sheep, or shepherds and take part in an unrehearsed retelling of the Christmas story. Canon Leigh described the event as: “Complete, wonderful chaos for an hour… but with some poignant, thought-provoking moments to centre ourselves on the real meaning of Christmas.”

Later in the evening, the Festival of Nine Lessons and Carols by Candlelight will take place at 7:00pm, featuring the Cathedral Choir. The event, steeped in tradition, will see the cathedral bathed in candlelight as carols and scripture readings fill the historic space.

Doors will open at 5:45pm for those seeking unreserved seating, and a large turnout is expected for this beloved Christmas celebration.

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Crime

Three men from London admit their guilt over illegal cannabis farm

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THREE men admit their guilt after police discover over 700 cannabis plants during a raid on a former school building in Llandysul.

Officers from Dyfed-Powys Police executed a warrant at the former Ysgol Gynradd Llandysul on Heol Llyn Y Fran on November 15. Inside, they found 737 cannabis plants spread across multiple rooms.

Armeld Troksi, 29, and Njazi Gjana, 27, both from Empire Avenue in Edmonton, London, along with Ervin Gjana, 24, from Durham Avenue in Romford, were arrested at the scene and later charged with producing cannabis.

The three men appeared before Swansea Crown Court, where they admitted their involvement in the illegal operation. Defence solicitor Joshua Scouller requested a pre-sentence report for Ervin Gjana, which was granted by Judge Geraint Walters.

Sentencing is scheduled for January 20.

A Dyfed-Powys Police spokesperson said: “Following a warrant executed at the former school on Heol Llyn Y Fran, officers discovered a significant cannabis grow containing 737 plants.

“We are grateful to the local community for their continued support and cooperation. Officers will remain in the area while the site is secured.

“Our commitment remains firm in disrupting drug production and supply networks across our force area.

“We encourage residents to report any suspicious activity, no matter how small it may seem. Every piece of information can make a difference, and reports can easily be submitted through our website.”

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