Connect with us
Advertisement
Advertisement

News

Patients contacted after hospital records inappropriately accessed

Published

on

shutterstock_160262162HYWEL DDA University Health Board has written to a large number of patients, to provide them with information and support after an investigation identified a member of staff had inappropriately accessed electronic hospital records.

The individual, a nurse, has since been dismissed after breaching patient confidentiality and acting outside of their professional code of conduct and the Health Board’s own policies on data protection and information governance. The Health Board says it has also referred the situation to the Information Commissioner for independent investigation.

All patients affected, which include staff members, have been written to and offered the opportunity to discuss the situation with the Health Board through a free helpline number, which can be contacted on 0800 804 8787. Please note it is open between the hours of 5pm and 9pm Monday-Friday and 9am-4pm Saturday and Sunday until Jul 21.

Chief Executive Steve Moore said: “This is a matter that we take extremely seriously and I have written to every patient directly affected to apologise for the actions taken by this individual which go against their own professional code of conduct and health board policies and procedures.

“We are able to reassure people that our review has shown no changes or amendments were made to records. It also produced no evidence that the information has been used by the individual for any purpose other than to view.”

He added: “We understand and acknowledge how distressing this is for those individuals affected, especially for any who may be vulnerable and we have set up a free helpline should they wish to discuss this further with us.”

Members of the Health Board’s management identified the breach late last year and a review took place to establish the extent of the issue. The Health Board has identified areas for improvement and taken action to improve checking access to electronic hospital records and managing performance and supervision to avoid something similar from happening again.

The Health Board has also proactively referred this to the Information Commissioner’s Office to investigate. The Information Commissioner is responsible for upholding rights in the public interest, promoting openness by public bodies and privacy for individuals. It is an independent regulatory office dealing with the Data Protection Act and has its own enforcement rights for any breaches under the Act.

Should the Information Commissioner’s Office determine the access constitutes a breach, they have the power to commence criminal proceedings against the individual. Equally, the Information Commissioner could fine against the Health Board should they consider it failed to take appropriate organisational or technical measures to protect individuals’ personal data.

Mr Moore added: “May I again sincerely apologise that a former member of staff, whilst in a position of trust, has acted in this way. This should not have happened and I know that our own staff, like our Board, will be shocked at this situation, especially our wonderful nurses who hold patient confidentiality at the core of their values. I hope our patients, staff and public will be assured of our ongoing commitment to avoid something like this from happening again.”

If you have not been contacted directly by the health board about this situation then you are unaffected and do not need to take further action. Anyone who has been contacted and who is distressed or has concerns, can contact the free helpline on 0800 804 8787. Please note it is open between the hours of 5pm and 9pm Monday-Friday and 9am-4pm Saturday and Sunday until Jul 21.

1 Comment

1 Comment

  1. Tomas

    July 8, 2016 at 1:43 pm

    More concerned about overpaid pen pushers saving money by closing hospitals, not treating ppl, appointment with GPs and doctors so far in the future you’re either dead or better or believing life saving cancer drugs available in England EVEN deemed too expensive for welsh ppl

Leave a Reply

Your email address will not be published. Required fields are marked *

Community

Tractor run lights up Pembrokeshire and raises funds for charity

Published

on

THE PEMBROKESHIRE ILLUMINATED TRACTOR RUN took place today (Dec 21), raising funds for two vital charities: the Catrin Vaughan Foundation and Wales Air Ambulance.

Starting at Clarbeston Road AFC at 6:00pm, the brightly lit convoy of nearly 200 tractors made its way through Withybush Hospital and Haverfordwest High Street before finishing at the Pembrokeshire County Showground.

The annual event has become a highlight of the festive calendar, drawing large crowds to witness the spectacle of tractors adorned with colourful lights and decorations.

Funds raised from the event will support the Catrin Vaughan Foundation, which provides crucial assistance to families facing hardship, and the Wales Air Ambulance, delivering life-saving emergency medical care across the region.

Organisers praised the dedication of local farmers and volunteers, whose commitment ensures the event’s continued success year after year.

(Image: Nia Marshall/Facebook)

Continue Reading

Business

Ferry Terminal ‘extremely busy’ due to ongoing Holyhead closure

Published

on

PEMBROKE DOCK Ferry Terminal has been experiencing significant congestion today as ferry services remain under immense pressure following the closure of Holyhead Port earlier this month.

The disruption, caused by storm damage, has rerouted ferry traffic through Pembrokeshire, leading to long queues and crowded facilities at the terminal.

The Herald can confirm that it has been very busy today with cars, lorries, and foot passengers queuing in large numbers. Staff are working tirelessly to manage the influx, directing vehicles and assisting passengers as they prepare to board the heavily booked ferries.

A spokesperson for the Port of Milford Haven said: “We are working closely with ferry operators and local authorities to ensure traffic flows as smoothly as possible, but the sheer volume of vehicles is causing unavoidable delays.”

Travelers are being urged to arrive early for their sailings and to remain patient as the terminal operates at full capacity.

Both Stena Line and Irish Ferries have increased capacity on their Pembrokeshire routes, deploying larger vessels, including the Stena Adventurer and the MV James Joyce, to handle the surge in demand.

From our position at the terminal, our photographer has captured photos showing long lines of vehicles, groups of foot passengers carrying luggage, and port staff coordinating efforts to ease congestion.

Authorities are advising non-essential travelers to consider rescheduling their journeys where possible and to monitor updates from ferry operators closely.

(Photos: Martin Cavaney/Herald)

Continue Reading

Community

Festive celebrations at St Davids Cathedral this weekend

Published

on

ST DAVIDS Cathedral is set to host two special events on Sunday (Dec 22), offering a blend of joyful participation and traditional carol singing to mark the Christmas season.

In the morning, families are invited to the Scratch Nativity at 11:00am. Attendees are encouraged to come dressed as wise men, angels, sheep, or shepherds and take part in an unrehearsed retelling of the Christmas story. Canon Leigh described the event as: “Complete, wonderful chaos for an hour… but with some poignant, thought-provoking moments to centre ourselves on the real meaning of Christmas.”

Later in the evening, the Festival of Nine Lessons and Carols by Candlelight will take place at 7:00pm, featuring the Cathedral Choir. The event, steeped in tradition, will see the cathedral bathed in candlelight as carols and scripture readings fill the historic space.

Doors will open at 5:45pm for those seeking unreserved seating, and a large turnout is expected for this beloved Christmas celebration.

Continue Reading

Business2 days ago

Ferry Terminal ‘extremely busy’ due to ongoing Holyhead closure

PEMBROKE DOCK Ferry Terminal has been experiencing significant congestion today as ferry services remain under immense pressure following the closure...

Community2 days ago

Festive celebrations at St Davids Cathedral this weekend

ST DAVIDS Cathedral is set to host two special events on Sunday (Dec 22), offering a blend of joyful participation...

News2 days ago

Ferry accident causes delay on new Dublin-Fishguard route

IRISH Ferries’ Isle of Innisfree sustained damage during arrival on Friday (Dec 20) at Fishguard port. The incident occurred as...

Entertainment4 days ago

River-themed lanterns light up Cardigan in spectacular parade

THOUSANDS of people flocked to Cardigan on Monday (Dec 18) for the much-anticipated Giant Lantern Parade, hosted by Small World...

Business4 days ago

Pembrokeshire care home group hit by £150,000 budget blow

A COMPANY with six care homes in Pembrokeshire has revealed it is facing a £150,000 financial hit due to controversial...

News5 days ago

Rift between Neyland councillors now ‘as wide as Grand Canyon’

THE DIVISIONS within Neyland Town Council deepened further this week after a controversial attempt to block an Extraordinary General Meeting...

Politics5 days ago

Pembrokeshire Long Course Weekend changes could be made

PEMBROKESHIRE’S annual Long Course Weekend triathlon event could be run on a different route in future, in an attempt to...

Business7 days ago

Wales’ biggest Specsavers store opens in Haverfordwest

SPECSAVERS HAVERFORDWEST has relocated to a larger, state-of-the-art premises in the Riverside Shopping Centre, becoming the largest Specsavers store in...

News7 days ago

Engine room fire caused by loose fuel pipe connection previously flagged

AN INVSTIGATION has been published into a fire that broke out in the engine room of the roll-on/roll-off passenger ferry...

News1 week ago

Heroes of the storm: How Council workers rallied during rare red wind warning

PEMBROKESHIRE experienced a weekend of extreme weather as Storm Darragh brought chaos to the region, prompting an extraordinary display of...

Popular This Week