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Beware of online scams

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shutterstock_311519501TRADING STANDARDS officers in Pembrokeshire are offering advice to local residents on how to avoid being taken in by online scams.

Officers will be on hand at at Pembroke Dock Library tomorrow (Jul 13) and Haverfordwest Library next Tuesday (Jul 19) between 10am and 1pm.

They say the internet can unfortunately give easy access to criminals to carry out scams.

Nigel Watts, Trading Standards Manager, cited a recent example. “A consumer from Cardiff purchased a burglar alarm online for £80. The website claimed it was a UK based business and provided a Pembrokeshire address,” he said.

“A few weeks after being installed, the alarm stopped working and there were safety issues as the batteries supplied with the alarm began leaking acid and coming apart.

“The consumer contacted the seller but they took no action and did not refund the consumer.

“Despite the address provided online claiming to be in Pembrokeshire, the business was actually in China. The site has since been closed down.”

Common online scams include phishing, spams and pop-ups.

Phising is the fraudulent practice of sending emails purporting to be from a legitimate source such as Paypal, a bank or HMRC to induce individuals to reveal personal information. The email may require you to confirm your personal details. It may provide a link for you to click on that may take you to a convincing fake website. Once you enter your details, the scammer will have access to your bank or Paypal account. Legitimate banks will not ask you to click on a link.

Spams are emails from an unknown source, promising monetary gain. Never reply to spam emails, even to stop them as it tells the scammer the address is active. Never call a number or trust any contact details in a spam email.

You may receive “pop-ups” and offers of “free trials”. Be wary as they are often associated with expensive charges. You may find yourself tied in to a contract, longer and more expensive than you were led to believe.

Top Tips

  • Be wary of emails from unknown sources. Delete any suspicious emails.
  • Ensure you have up-to-date antivirus software.
  • Set up a junk mail filter to stop unwanted emails.
  • Don’t follow links to get to an official website unless you trust the sender.
  • Make sure your payments online are secure, look for the padlock symbol in the address bar.
  • If you do not wish to enter your phone number on a website, consider using a scheme called Truecall 38 which enables you to avoid giving your phone number online.
  • Be wary of copycat websites, which charge for services that are actually free.

The advice is being offered as part of the National Scams Awareness Month.

 

1 Comment

1 Comment

  1. Tomas

    July 14, 2016 at 1:48 pm

    biggest scam must be the IPiG group of councillors – are we being warned about them?

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Three Tamar lifeboats stage dramatic rescue drill off Milford Haven

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ANYONE watching the entrance to the Milford Haven Waterway on Saturday morning (March 22) might have thought a serious maritime emergency was unfolding — but the presence of three RNLI Tamar class lifeboats was, in fact, part of a major pre-planned training exercise.

The dramatic display saw all-weather lifeboats from Tenby, Angle, and St Davids RNLI stations working together in challenging conditions, simulating a complex rescue scenario. The exercise was coordinated by Milford Haven Coastguard and centred around a mock emergency in which a person had reportedly fallen overboard from a vessel in the area.

Training at sea: Three Tamar class lifeboats from Tenby, Angle and St Davids during Saturday’s joint exercise (Pic: RNLI)

Observers saw the three 25-knot-capable Tamar lifeboats manoeuvring in tight formation and conducting detailed search patterns as they combed the sea for the “casualty” — all while accounting for strong tidal currents, wind, and the busy marine traffic of one of the UK’s key ports.

The drill was designed not only to test individual crew skills but also to enhance inter-station cooperation in the kind of multi-agency emergency that could happen at any time along the Pembrokeshire coast.

The casualty was ultimately located and retrieved by the Tenby lifeboat crew, marking a successful conclusion to the scenario. Once the operation was complete, the three crews met up on the water to debrief and review the exercise before returning to their respective stations.

A spokesperson for Tenby RNLI said: “This exercise was a great chance to put into practice all of our hard work and training. It was a large and complex exercise, which involved searching for a casualty in the water, but had the added pressure of being on the approaches to a busy waterway. The crews all performed really well, locating the casualty and bringing it aboard safely. We’d like to thank St Davids and Angle crews and also Milford Haven Coastguard for coordinating and overseeing the exercise.”

A simulated casualty rescue during the exercise off Milford Haven (Pic: RNLI)

Tamar class lifeboats, introduced into RNLI service in 2005, are among the most advanced in the charity’s fleet, equipped with cutting-edge navigation and communication systems and capable of operating in the worst sea conditions. Seeing three of them in close operation is a rare and impressive sight — one that this weekend served as a powerful reminder of the RNLI’s dedication.

The RNLI and why training is vital

The Royal National Lifeboat Institution is a charitable organisation dedicated to saving lives at sea across the United Kingdom and Ireland. Established in 1824, the RNLI operates over 230 lifeboat stations and provides a 24-hour search and rescue service using both all-weather and inshore lifeboats. The charity also delivers beach lifeguard services and works to promote water safety education in communities around the coast.

What makes the RNLI particularly remarkable is that the majority of its lifeboat crew members are volunteers. These individuals come from all walks of life—fishermen, mechanics, teachers, and office workers—who drop everything when their pagers go off, often heading out into the most challenging conditions imaginable. They commit to rigorous training, regular assessments, and ongoing drills to maintain the skills needed to respond quickly, effectively, and safely to emergencies at sea.

Training is not only essential for individual crew members, but it also plays a vital role in ensuring that multiple lifeboats and agencies can operate together smoothly during major incidents. Multi-agency rescues often involve coordination between RNLI lifeboats, HM Coastguard, helicopters, and sometimes other emergency services. These operations can be logistically complex and take place in dangerous, fast-changing environments. Exercises like the one held off Milford Haven allow teams to test communication, refine search strategies, and build the confidence and trust required to perform seamlessly when real lives are at stake.

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Firefighters to rally against shift changes in Mid and West Wales

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FIREFIGHTERS from across Mid and West Wales will stage a rally in Carmarthen next week, protesting against proposed changes to their shift patterns that they say will negatively impact their wellbeing and family life.

The Fire Brigades Union (FBU) is organising the demonstration, which will take place at 9:30am on Monday, March 24, 2025, outside the Mid and West Wales Fire and Rescue Service (MAWWFRS) headquarters on Lime Grove Avenue. Around 80 firefighters are expected to attend, including union officials.

Many local firefighters are opposed the new proposed 12-12 shift pattern proposed by their managers (Image: File)

At the heart of the dispute is a proposal by the Fire and Rescue Service to change the current 2-2-4 shift system—two day shifts, two night shifts and four rest days, consisting of 9-hour days and 15-hour nights—to a new ’12-12′ model. Under the new arrangement, firefighters would work two 12-hour day shifts and two 12-hour night shifts, followed by four days off. The number of hours worked per week would remain unchanged at 42.

The Service says the proposed changes have been developed from data gathered through its Community Risk Management Plan (CRMP) 2040, as well as recommendations from Welsh Government’s Fire and Rescue Service Advisor. It argues that the change will improve productivity, safety, and training opportunities by reallocating non-productive hours from the night shift to daytime.

A spokesperson for MAWWFRS said: “By increasing daytime working hours and reducing those at night, firefighters will have more time for training, community safety work, and maintaining the skills and knowledge necessary for modern fire and rescue duties. The proposed system also aligns with Health and Safety Executive guidance on adequate rest between shifts.”

The Service claims the changes will result in a 13% increase in productive hours during a 48-hour tour and better align with the changing nature of emergency callouts, which tend to be more frequent during daytime hours.

The FBU said that the proposed changes to working conditions were ‘without justification’ (Image: MWWFRS)

However, the FBU has strongly criticised the plan, arguing that it is being imposed without meaningful consultation and could be harmful to firefighters with caring responsibilities. The union says it will place an unnecessary strain on the mental and physical wellbeing of its members.

A spokesperson for the FBU said: “There is no justification for these changes. Senior managers are refusing to listen to the valid concerns of firefighters, who are already working in a high-pressure environment. This decision will make it even harder for them to balance their personal and professional lives.”

The Fire and Rescue Service said it has been trying to engage with the FBU since summer 2024, with formal discussions beginning in November, but claims no meaningful progress has been made.

“It is disappointing that no agreement has been reached,” a spokesperson added, “but we remain open to further dialogue.”

The Herald understands that the rally will include speeches, interviews, and opportunities for media coverage. The demonstration is expected to draw attention to broader tensions within the fire service over staffing, resourcing and work-life balance.

A response from Welsh Government is awaited.

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Plans to relocate Pembroke Dock police station on hold

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PEMBROKESHIRE planners are to visit the site of a proposal to move Pembroke Dock’s police station from its “no longer fit for purpose” Water Street location to a former council building.

In an application recommended for approval at the March meeting of Pembrokeshire county Council’s planning committee, Dyfed Powys Police, through agent Asbri Planning Ltd is seeking a change of use of the former Public Information Centre, Argyle Street, Pembroke Dock to a police station.

The Argyle Street location proposed for the new police station (Image: Google)

A supporting statement says the former council public information centre has been deemed surplus to requirements due to changes in working patterns, with Dyfed Powys Police declaring a strong interest in purchasing the property “to enable a more efficient building to house their new model hub for policing” than its current building in nearby Water Street.

It adds: “Should planning be approved, Dyfed Powys Police will progress with the sale of the current police station with the property then being advertised for sale on the open market.”

The statement went on to say: “The proposed re-location of the police operation from Water Street to Argyle Street will require no alterations to the building; it is considered adequate for the intended use with no changes required. The nature of policing also means the transition should be seamless as it is akin to a business use moving back into the property.  The office is served by adequate parking for the intended number of employees without a need for any additional spaces.”

Speaking at the March meeting, agent Barrie Davies told members there would be no custody suite at the proposed new location, the situation at the current Water Street station.

Representing local objectors to the proposed move to Argyle Street, Lucy Cawley said it was “the busiest residential street in Pembroke Dock,” and the nearby Argyle surgery one of “the busiest in Wales,” saying the scheme would have a negative impact for residents, with so many vehicles leaving on a daily basis.

Calling for a site visit before any decision is made, she said the proposal would have “a significant impact on working families and children,” with emergency vehicles potentially leaving at high speed from the busy road.

That was disputed by Mr Davies, who said the application was “broadly a like-for-like relocation,” adding the “potential traffic chaos2 was not happening at the current location.

Local member Cllr Brian Hall asked: “Do we want a police station in Pembroke Dock or do we want it to be like Milford Haven without one?”

Moving approval, he said: “The Water Street station hasn’t had maintenance in many years; the last thing I want to see is to lose the station, we need a police presence there.

“The majority of the town all agree we don’t want to lose the police station. It’s essential we have it in the town; if we do not have the police station the town is going to be worse off.”

Cllr Mark Carter proposed a site visit be undertaken before any decision, saying: “It’s clearly an emotive issue for local residents.”

Cllr Tony Wilcox, a fellow councillor in the town to Cllr Hall, said he agreed with him “100 per cent” of the need to retain a station, but supported a site visit.

Members agreed to a site visit, with just one vote of dissention; the application return to a future committee meeting.

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