NATIONAL museum chiefs expressed optimism despite one of the most difficult years in its history and “major flooding” of the gallery in Cardiff during recent storms.

Jane Richardson, chief executive, told the Senedd’s culture committee that Museum Wales was excited for the future after the Welsh Government’s draft budget announcement.

She said: “We’re in a very, very different place today than we were a year ago…. we’ve been through an extraordinarily difficult year, one of the most challenging in the museum’s history.”

She stated the museum received a 3.5% or £900,000 uplift in day-to-day revenue spending, adding that employer national insurance hikes will cost about £500,000 over the year.

“We really needed about £2m as a standstill position so it is a bit of a shortfall,” she warned as she appeared before the committee for annual scrutiny on December 11.

Ms Richardson said the museum fared better on capital allocations for long-term investment, with an indication of £8m for museums in Cardiff, Swansea and Llanberis.

She told the committee: “It’s fantastic news, that money will make a really big difference. The concern we will have is how quickly we will be able to draw down that money.”

Ms Richardson, who was appointed in November 2023 shortly before a 10% cut to the museum’s budget, called for more flexibility on the museum’s project-based funding.

She pointed to the example of £1.3m announced by the Welsh Government in May for urgent repairs at National Museum Cardiff, with a grant letter arriving on December 10.

She said: “About ten days ago we had major flooding in the ground floor and into the natural science galleries. Those were spaces we didn’t know were a risk until the day of that flood.

“We desperately needed to undertake surveys to understand where the water’s coming in. So, the business case bounces back and forth over a period of time.”

Last year, Ms Richardson revealed staff were on standby overnight to move priceless art due to the risk of damage and four buckets were placed outside her office door to catch rain.

Labour’s Alun Davies, a former minister, raised concerns about the “horror show” public bodies continue to face in dealing with the Welsh Government.

He said: “It seems to me that this is almost some sort of bureaucratic nightmare.”

Ms Richardson said business cases of £2m or more can take a year to 18 months as she called for project funding to be incorporated within the museum’s core grant.

Plaid Cymru’s Heledd Fychan, who worked at the museum until her election in 2021, pressed the executive about redundancies over the past year.

Ms Richardson said the museum lost one in six staff, with 144 roles made redundant.

Asked about morale, she replied: “It has been a difficult year and there have been some dark times for our colleagues but, on the whole now, I would say morale is improving significantly.

“And there is a real sense of excitement looking forward … there’s a strong team ethos that we’ve come through together.”

Ms Richardson told the committee the museum has listened to, and sought to address, concerns about fewer people being left with the same amount of work.

The chief executive, who has dealt with four ministers in one year, confirmed site closures, further redundancies and entry charges are no longer on the table following the budget.

But she suggested charges will be introduced for underground tours at Big Pit after a trial. “That goes beyond the traditional free entry model for a museum,” she said.

Mr Davies raised concerns about fees creating a barrier to access, saying it amounts to an entry charge because most people go to Big Pit to go underground.

Ms Richardson replied: “It’s very difficult to be an organisation that has its budget cut so radically and is told it cannot generate income from the very few opportunities it has.”

She added: “I don’t have any concerns about whether this will be the right thing to do and I will be recommending it to the board on behalf of the team at Big Pit who feel the same.”

NEW polling by StepChange Debt Charity reveals a worrying trend this festive season: more than one in four people (26%) in Wales are finding it difficult to afford Christmas. The survey also shows that over one in twenty (6%) plan to turn to credit to cover holiday expenses.

The study, conducted by YouGov, highlights broader national issues across Great Britain:

• Over a third (35%) of households with children are struggling to meet Christmas costs.
• One in twelve people (8%)—around 4 million—intend to rely on credit to fund festive spending.
• Of those using credit, nearly four in ten (38%) will choose Buy Now, Pay Later services, a rise from 36% last year.

StepChange anticipates a surge in people seeking help with debt in January, urging anyone facing financial challenges to seek advice early.

Financial strain grows

Richard Lane, Chief Client Officer at StepChange, said: “The Christmas period is often especially difficult for those already facing financial hardship. The pressure to create a perfect holiday often leads to overspending, and turning to credit can cause further strain as the new year begins.

“With rising energy bills and high housing costs squeezing budgets, many households have little left for festive spending.

“If you’re considering borrowing through credit cards, Buy Now, Pay Later, or other forms of lending, it’s vital to evaluate whether repayments will be manageable. Loved ones wouldn’t want you to jeopardize your financial health out of generosity. Support is available, and it’s never too early to seek help if you’re concerned about debt.”

Managing festive finances

StepChange has shared three practical tips for staying on top of holiday finances:

1. Set a budget
   Assess your disposable income and determine what you can realistically afford to spend. Planning ahead can prevent unnecessary debt.
2. Shop smart
   Focus on items you genuinely need and watch for deals. A clear shopping list can help avoid impulse purchases.
3. Be cautious with credit
   High-cost borrowing, such as short-term loans or Buy Now, Pay Later schemes, can lead to financial stress if repayments become unmanageable. Consider whether the short-term gain is worth the long-term impact.

THE FESTIVE FRIENDS of Milford Haven School are back, bringing their Christmas magic to the community for a second year running.

Following the success of last year’s initiative, the Festive Friends project has returned to combat loneliness and spread holiday cheer. This heartwarming effort is made possible through support from the Ascona Community Foundation, whose funding has helped the students kick off another season of joy.

The pupils marked the start of Advent by visiting Hubberston and Hakin Community Centre, where they hosted a festive afternoon for the Stroke Survivors Group. Attendees were treated to Christmas bingo, seasonal quizzes, and delicious treats, creating a joyful and inclusive atmosphere.

One Milford Haven student reflected on the experience, saying: “It was an honour to be part of this project and socialise with the older members of our community. Their stories are so interesting, and they’re so funny.” Another student added: “I’m so happy our school lets us work with the community. It’s inspired me to give back in the future.”

The project’s impact was felt deeply by attendees, with one guest commenting: “This was such a lovely way to start the countdown to Christmas. I don’t get out much, so it was wonderful to be among friends and chat with young people from our community.” Another remarked: “The students were so polite and kind. The school should be incredibly proud of them.”

With its second year proving just as successful as the first, the Festive Friends project has once again highlighted the power of community, kindness, and Christmas spirit.