News

Citizens Advice highlights application issues for Universal Credit

Published

6 years ago

September 28, 2018

PEMBROKESHIRE CITIZENS ADVICE has ‘put the spotlight’ on problems with the application process for Universal Credit

Pembrokeshire Citizens Advice is flagging problems with the application process for Universal Credit, following the release of new report from national Citizens Advice.

The report finds that although the benefit is working well for many, a significant number have problems with the application process.

A third of people who’ve been helped by the charity say they struggle to provide the evidence needed to finish off their Universal Credit application.

Universal Credit is a new benefit which combines 6 benefits into 1, including Jobseeker’s Allowance and Working Tax Credits.

It is currently being rolled out across the UK, and will be introduced in Pembrokeshire in September.

Once Universal Credit has been fully implemented in Preseli Pembrokeshire by 2023, 10,500 of people are expected to receive it.

In Carmarthen West and South Pembrokeshire 9,500 people are expected to receive it.

National Citizens Advice asked people the Citizens Advice service helped with Universal Credit how hard they found it to provide proof for extra costs, like housing and childcare.

Of those who were surveyed:

48% found it difficult to provide evidence for health conditions
40% found it difficult to provide evidence for housing
35% found it difficult to provide evidence for childcare

The charity also found that people receiving their first full payment late stood a higher chance of getting into greater debt, or falling into it.

When people didn’t receive their first Universal Credit payment on time, their chances of being in debt increased by a quarter (23%). They were also 60% more likely to borrow money from a lender to help tide them over.

The report recommends that the government simplifies the claims process, makes it easier to provide evidence for extras costs, and makes sure adequate support is on offer to people making a claim.

Nikki Neufeld Advice Service Manager at Pembrokeshire Citizens Advice, said: “Universal Credit is working for most people, but a significant number are having problems completing their claim.

“This new research shows that providing evidence for extra costs is a common stumbling block when making an application, and can put the brakes on people being paid on time.

“The government should make it easier to provide evidence online and ensure people are made aware of what’s required of them so they receive their payment on time.”

Entertainment

Newport Winter Wonderland is the ideal treat for the family this Christmas holiday

Published

10 hours ago

December 24, 2024

Tom Sinclair

THERE is still a chance to attend the Newport Winter Wonderland and experience a magical winter experience. Located next to Friars Walk Shopping Centre (NP20 1UH), the festive attraction opened its doors on Thursday, November 21, and will run until Sunday, January 5, closing only on Christmas Day and Boxing Day.

Visitors can look forward to a real ice rink under cover, ensuring skating fun whatever the weather. Alongside the rink, a large Christmas funfair offers thrills and entertainment for all ages, while stalls serving various Christmas foods promise festive treats to keep everyone warm and satisfied.

For those looking to unwind, a fire pit provides a cosy spot for roasting marshmallows, and a licensed bar offers seasonal drinks to enjoy. Entry to the Winter Wonderland is free, with tickets required only for specific attractions.

Families can also meet Santa Claus himself, making it a perfect outing for creating cherished holiday memories.

For more details, including ticket bookings and opening hours, visit www.newportwinterwonderland.co.uk.

Make sure to wrap up warm and head down to Newport Winter Wonderland for a truly festive day out this Christmas season.

Festive fun: Newport Winter Wonderland features an ice rink, funfair, and Santa Claus (Pic: Herald).

Crime

Arrest after fatal Carmarthenshire hit-and-run

Published

10 hours ago

December 24, 2024

Tom Sinclair

A MAN has been arrested following a fatal hit-and-run collision in Llanpumsaint, Carmarthenshire, on Monday (December 23), which claimed the life of 38-year-old Aaron Jones.

The incident happened near Caer Salem Baptist Chapel between 6:45pm and 7:45pm while Aaron was walking his dog. Police said the vehicle involved, a blue car with noticeable damage, was travelling northbound through the village at the time of the collision.

Dyfed-Powys Police confirmed that the vehicle believed to have been involved has now been located, and a 27-year-old man has been arrested on suspicion of causing death by dangerous driving, failing to stop for a collision, and failing to report a collision.

Specially trained officers are supporting Aaron’s family, who have asked for privacy during this difficult time.

A spokesperson for Dyfed-Powys Police said: “We are appealing to anyone who may have seen the vehicle or has dashcam footage from the area during the relevant times to contact us immediately.”

The road remains closed while investigations continue, and residents can expect an increased police presence in the area.

Anyone with dashcam footage, doorbell camera recordings, or CCTV footage from the area is urged to check their recordings and contact Dyfed-Powys Police immediately using the details provided in the comments.

Community

Lord Nelson Hotel refunds lucky couple the full cost of their wedding day

Published

16 hours ago

December 24, 2024

Tom Sinclair

WHAT an amazing Christmas present!

In an extraordinary gesture of generosity, the Lord Nelson Hotel delighted one lucky couple by refunding the full cost of their 2024 wedding. Abby and Simon Hooper, who tied the knot at the historic venue on August 3, were thrilled to learn they were the winners of this year’s giveaway.

The initiative was part of a special promotion open to all couples who celebrated their weddings at the Lord Nelson in 2024. The winners were selected through a random draw using a fair generator system, with the Hoopers emerging as the fortunate recipients.

The hotel has announced plans to continue the tradition in 2025, offering next year’s couples the same opportunity to win their wedding costs back.

A spokesperson for the Lord Nelson Hotel said: “If you’re planning to get married in 2025, it’s not too late to book with us and secure your spot in next year’s draw.

“We are thrilled to celebrate love and create moments to cherish, and this is just one of the ways we give back to our incredible couples.”

Known for its elegant venue spaces and exceptional wedding team, the Lord Nelson Hotel remains a top choice for couples seeking a perfect wedding day. This annual giveaway further cements their commitment to delivering unforgettable experiences.

Abby and Simon Hooper shared their gratitude after their special day: “From start to finish, the team at the Lord Nelson Hotel was incredibly helpful, and nothing was too much to ask.

“The day went smoothly, the food was fantastic, and the staff were polite, hardworking, and attentive. Mia and Jenna, in particular, stood out for their thoughtfulness and attention to detail.

“We couldn’t have asked for a better experience.”