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Citizens Advice highlights application issues for Universal Credit

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PEMBROKESHIRE CITIZENS ADVICE has ‘put the spotlight’ on problems with the application process for Universal Credit

Pembrokeshire Citizens Advice is flagging problems with the application process for Universal Credit, following the release of new report from national Citizens Advice.

The report finds that although the benefit is working well for many, a significant number have problems with the application process.

A third of people who’ve been helped by the charity say they struggle to provide the evidence needed to finish off their Universal Credit application.

Universal Credit is a new benefit which combines 6 benefits into 1, including Jobseeker’s Allowance and Working Tax Credits.

It is currently being rolled out across the UK, and will be introduced in Pembrokeshire in September.

Once Universal Credit has been fully implemented in Preseli Pembrokeshire by 2023, 10,500 of people are expected to receive it.

In Carmarthen West and South Pembrokeshire 9,500 people are expected to receive it.

National Citizens Advice asked people the Citizens Advice service helped with Universal Credit how hard they found it to provide proof for extra costs, like housing and childcare.

Of those who were surveyed:

  • 48% found it difficult to provide evidence for health conditions
  • 40% found it difficult to provide evidence for housing
  • 35% found it difficult to provide evidence for childcare

The charity also found that people receiving their first full payment late stood a higher chance of getting into greater debt, or falling into it.

When people didn’t receive their first Universal Credit payment on time, their chances of being in debt increased by a quarter (23%). They were also 60% more likely to borrow money from a lender to help tide them over.

The report recommends that the government simplifies the claims process, makes it easier to provide evidence for extras costs, and makes sure adequate support is on offer to people making a claim.

Nikki Neufeld Advice Service Manager at Pembrokeshire Citizens Advice, said: “Universal Credit is working for most people, but a significant number are having problems completing their claim.

“This new research shows that providing evidence for extra costs is a common stumbling block when making an application, and can put the brakes on people being paid on time.

“The government should make it easier to provide evidence online and ensure people are made aware of what’s required of them so they receive their payment on time.”

Crime

Mother admits to killing seven-year-old son in Haverfordwest

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A mother has admitted to the manslaughter of her seven-year-old son at their home in Haverfordwest, citing diminished responsibility.

Papaipit Linse, 43, appeared at Swansea Crown Court on Friday (Nov 22), where she denied murder but pleaded guilty to manslaughter in connection with the death of her son, Louis Linse. Prosecutor Caroline Rees KC confirmed the manslaughter plea would be accepted, stating it “did not come as a surprise” to the prosecution.

The incident occurred on 10 January when police were called to a property on Upper Market Street. Louis was rushed to Withybush General Hospital but tragically died shortly afterwards.

During the hearing, Linse, who spoke only to confirm her name and enter her pleas, was informed that she would be sentenced on 13 December. Judge Paul Thomas KC described the case as “clearly a very sensitive as well as a very tragic case.”

The court was told that Linse is currently receiving treatment at the Caswell Clinic, a mental health facility in Bridgend. Psychiatric evidence is expected to be presented during the sentencing hearing to provide further insight into the circumstances surrounding the case.

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Community

Council warns of icy conditions as temperatures drop

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ROAD users in Pembrokeshire are being urged to exercise caution tonight as temperatures are forecast to dip below freezing.

Pembrokeshire County Council has announced that road surface temperatures could reach as low as -2°C, with the possibility of sleet or snow on higher ground. In response, precautionary salting of the county’s primary routes will be carried out this evening and overnight.

A spokesperson for the council said: “Road users are advised to take care if travelling on untreated roads.”

Motorists are reminded to plan ahead and drive carefully, particularly in areas that may not have been treated.

Stay tuned to The Herald for updates on road conditions and weather warnings.

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Community

Stallholders wanted for Milford Haven Christmas Market

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MILFORD HAVEN BUSINESS CIRCLE is calling for stallholders to join the town’s festive Christmas Market, set to bring holiday cheer on Friday, December 6, and Saturday, December 7, 2024.

The market will take place at the Lower Charles Street Car Park, promising a vibrant mix of stalls and attractions. Organizers are seeking a variety of vendors, including those offering gifts, children’s toys and games, food, cakes, flowers, and more.

There’s also an open invitation for someone with small children’s rides to add to the festive fun. A highlight of the event will be the Grinch’s Grotto, offering an entertaining twist to this year’s celebrations.

If you’re interested in having a stall, contact the Milford Haven Business Circle via email at [email protected] for more information.

Mark your calendars and join the excitement as Milford Haven celebrates the season in style!

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