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Mixed experiences for local Persimmon buyers

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Troubled play area: Persimmon and Pembrokeshire County Council are 'in discussion' about ownership

LAST WEEK, we reported on an unhappy new build owner who claims to have over 80 issues with their Persimmon property.

We asked homeowners on Martello Park if they were happy with their build and if they had experienced any issues which were similar to Mr Harris’.

We had many responses from homeowners who have bought a Persimmon property.

MIXED EXPERIENCES AT MARTELLO PARK

Many of those who contacted us said they were happy with their purchase.

Leanne Panton said: “We live in one of the firsts ones built; so about 4 years old now and we’ve had no problems at all. Absolutely fine.”

Barry Minshull also said he was happy with his purchase on the estate: “Very happy with our house any issues we may have had have been sorted within an acceptable time frame so we are very happy with our new build.”

Bridie Harrison also agreed: “We are very happy with our house in martello park. We have had no problems and nothing is too much if you ask someone to come give you a hand with something, and we have had the same people doing hobbles for us as well which have also been good work.”

However, one resident, who did not wish to be named, said Mr Harris’ experience was similar to hers.

The resident said: “They ignore emails and when you call. You leave messages but don’t get responses for weeks or months. I moved in December 2016 had over twenty faults.

“We had a leak in the bathroom that came through living room which ruined flooring. A carpenter put a nail through pipework when put on skirting boards. There was a faulty weld on pipes and fittings missing from the back of toilet which led to water coming all over bathroom floors gradually.

“Patio doors were not fixed correctly you could see outside through gaps. Drains were at 45 degree angles in the garden and above ground level. Wobbly slabs placed on exterior front and back. Cracks down walls to name the worst.

“I know neighbours in the same row have had many more issues too. For example, live electric cables dangling behind walls and not connected to sockets. Leaking showers etc.

“We have been in nearly two years and not all issues have been sorted. The site manager signed off the snagging list as complete even though it isn’t complete and we are not first he’s done this to.

“Persimmon customer care won’t answer emails or calls so have had to fork out money to sort issues ourselves or just live with the way it is.

“You have to look at the number of houses for sale on the estate that are not even three-years-old to know people are not happy. It’s disgraceful.

“I have heard of professional builders walking off-site as they are told they are too good at their work. They want speed not accuracy… complete shambles.”

PROBLEMS AT CLOVERFIELDS, MILFORD HAVEN

Persimmon has also come under scrutiny at their Cloverfields development in Milford Haven, where residents are disappointed by the lack of completion on the site.

An anonymous homeowner has told The Herald that the main road leading into the estate is still left unfinished despite living there for nearly five months.

Speaking to us, they said: “We were one of the last residents on the estate, purchasing our property back in June 2018, and yet the main road still remains unfinished.

“Five months later, the estate still resembles a building site, with building materials and metal fences still visible throughout the development yet there is no building work taking place.

“We were promised off-road parking, but we can’t use this as it is still blocked. Cars are parking anywhere they can which is causing massive issues and blocking some parts of the estate.”

Our source added that several attempts have been made to get a completion date for the outstanding work, however calls, emails and voicemails to the customer service team have not been answered.

When we presented these complaints to Persimmon Homes, a spokesperson said: “There has been a delay with finishing the roads and drainage at our Cloverfields development, which was in respect of ensuring the drainage works were passed by Welsh Water ahead of any surfacing works. We apologise for any inconvenience.

“We are pleased to report that a programme of works has been established with our groundworks contractor. Work is due to start at the end of November and finished by the Christmas break.”

Another controversy on the estate surrounds a play park, which has recently been boarded up.

Locals have been told that the park is inaccessible because of vandalism, but our source tells us that the ‘supposed vandalism’ is in fact just a broken swing.

They added: “There are rumours around the estate that the park has been boarded up in an attempt to remove it and take it to the However, Persimmon site in Pembroke to help them sell those houses.”

Persimmon said that they were in talks with Pembrokeshire County Council in regards to the play park in a statement to the Herald: “The play area at Cloverfields has been secured following a couple of instances of vandalism.

“There is currently a reluctance by Pembrokeshire County Council to adopt the play area. We are in discussions with the council about this and, when this happens, the park will be reopened and maintenance will fall within their remit.”

In response, Pembrokeshire County Council told us: “This play area is situated on a private housing estate.

“It is, therefore, the responsibility of the developer of the estate – not the local authority- to maintain the play area.”

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Withyhedge Landfill faces political allegations and regulatory enforcement

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STEPHEN CRABB MP has vociferously criticised the Welsh Labour Government for its management of the Withyhedge Landfill in Pembrokeshire, claiming it has turned the area into a “dumping ground” for waste from across Wales. Mr. Crabb, supported by Paul Davies MS, alleges that substantial lorries deliver waste daily to the site, causing significant distress to local residents. The MP has repeatedly written to the First Minister, demanding immediate intervention, yet claims to have received no response.

Compounding the controversy, Mr. Crabb highlighted a substantial £200,000 donation to Vaughan Gething’s recent election campaign from the landfill’s owner, questioning the impartiality of regulatory practices. Despite ongoing political efforts, Mr. Crabb asserts that resolution lies solely with the Welsh Government, which has the ultimate authority to address these grievances.

Meanwhile, Natural Resources Wales (NRW) has escalated its enforcement actions against the site’s operators, Resources Management UK Ltd (RML), amid persistent community complaints about odour and gas emissions. A recent Regulation 36 Enforcement Notice demands a series of remedial actions by RML, with deadlines stretching into May 2024. These measures focus on improving the site’s gas management infrastructure and capping exposed areas to mitigate odour issues.

Huwel Manley, Head of South West Operations at NRW, expressed understanding of the community’s frustration, emphasizing the urgency of the required actions. “We are committed to ensuring RML Ltd. deliver these actions rapidly and effectively. Continued non-compliance will lead to further measures, potentially including a suspension of the environmental permit,” stated Mr. Manley.

Pembrokeshire County Council, represented by Chief Executive Will Bramble, also voiced disappointment over the ongoing issues, affirming full support for NRW’s stringent enforcement steps. The Council and NRW are working closely to monitor the situation and have encouraged the public to report any odour incidents promptly to aid in effective resolution.

As the deadline approaches, all parties involved are under increasing pressure to demonstrate tangible improvements and ensure the health and well-being of Pembrokeshire residents are prioritised.

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Police issue update on the search for Luke, missing from Pembroke Dock

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POLICE have made the difficult decision to end the search for Luke, following a joint decision by all the agencies involved.

The police said: “After careful consideration of all the information and expert advice that has been made available to us, a joint decision has been made by all agencies involved that the search for Luke will now conclude and will consist of intelligence led enquiries in the coming days.

“Whilst this is an extremely difficult decision to make, we are satisfied that we have done absolutely everything we possibly can to try and locate Luke. His family have been informed of this decision and our thoughts remain with them at this difficult time.

“I would also like to reassure the public that in addition to the searches that have taken place at the estuary, a team of Police Officers have been conducting extensive enquiries in Pembroke Dock since Luke was reported missing.”

Meanwhile the family has made a heartfelt plea for any information that might help trace his last known movements.

Emma Dewhurst has issued an urgent appeal for information that could help track her nephew Luke’s whereabouts, last seen in the early hours of Saturday morning. Describing Luke as “jovial, kind, soft, and timid,” she reflects on his vibrant personality and gentle nature, noting his resilience and determination to push forward in life. “He is strong. He didn’t give up easily and kept going in his life,” she affirmed.

The family is reeling from the shock of Luke’s sudden disappearance. “We are all so shocked and upset,” Emma stated. “It’s profoundly distressing.”

In an effort to find Luke, his father has made the long journey from the north of England to Pembrokeshire. The emotional toll is evident, as Emma revealed, “His dad is devastated, and my mum [his grandmother] is in pieces.”

Luke was last recorded by CCTV at 6am, four hours after he left his accommodation. Emma is desperately calling on residents to review their CCTV or doorbell footage, hoping for any clue that might explain his movements during those critical missing hours. “Where has he been in that four hours?” Emma implored. “We need to fill these gaps to piece together the facts.”

She recalls Luke’s last day before he vanished, spent with his mother, ending with future plans unfulfilled. “It isn’t in his nature to just disappear,” she said. “We can’t give up. We all love him, miss him, and want him back safely.”

Emma also expressed a poignant message for Luke, should he be out there, feeling unable to come home: “If you don’t want to come home, at least reach out to someone. Let us know you are okay. That’s what my brother would want.”

If you have any information on Luke’s last known whereabouts, please contact Dyfed-Powys Police at 101, email [email protected], or reach out online at https://orlo.uk/RlB5o. For those wishing to remain anonymous, you can contact the charity Missing People at www.missingpeople.org.uk.

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Labour promises ‘most significant investment in Britain’s ports in a generation’

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LABOUR has said this week that it will “Build it in Britain” with the most significant investment in Britain’s ports in a generation, as part of Green Prosperity Plan to support the creation of 650,000 good jobs across the country.

A Labour Government will “Build it in Britain” Keir Starmer said on Thursday, as he visited the North East of England to highlight Labour’s plans to deliver the most significant upgrade of Britain’s ports in a generation. 

Visiting a port in the North East, Labour Leader Keir Starmer, Shadow Chancellor Rachel Reeves, and Shadow Energy Secretary Ed Miliband will set out how Labour’s £1.8 billion investment in Britain’s port infrastructure will help crowd billions more of private sector investment into the UK’s energy industry.

Labour’s announcement comes after Jo Stevens, Shadow Secretary of State for Wales, visited the Port of Milford Haven in Pembrokeshire last month alongside with Henry Tufnell, Labour’s parliamentary candidate for Mid and South Pembrokeshire, to learn more about the port’s operations and challenges.

After the visit, Shadow Welsh Secretary Jo Stevens said: “Upgrading our ports, like this one here in Milford Haven, can help us seize the golden opportunity we have to become a world leader renewable energy, delivering cheaper bills and the jobs of the future.
 
“But the Conservative government is holding Wales back, with narrow-minded, poorly run investment schemes that leave us lagging behind international competitors.
 
“A UK Labour government will switch on GB Energy to invest in projects that can secure our lead in floating offshore wind, unlocking the jobs and investment that the Tories have left to languish.”

Henry Tufnell, Labour’s candidate in this year’s General Election, added: “Pembrokeshire’s first Labour MP, Desmond Donnelly, was instrumental in the creation of the Port of Milford Haven, transforming Pembrokeshire’s economic fortunes. Today, as in the 1950s, we face a crossroads. We must put our county at the forefront of a new Labour Government’s industrial strategy to build it in Britain.

Labour’s Green Prosperity Plan will secure our energy supply, develop industry, and create good well paid jobs right here in our county. We don’t want the young people of Pembrokeshire to feel they must leave their home county to get on in life. We want to provide opportunity here, and we want to provide it now.”

Labour’s plan for ports will help reverse fourteen years of industrial decline under the Conservatives and support domestic manufacturing across the country. The pledge is funded through Labour’s Green Prosperity Plan, which includes a proper windfall tax on the oil and gas giants making record profits, to fund investment in British industries.Keir Starmer’s announcement comes as Labour confirms that its Green Prosperity Plan will help support the creation of up to 650,000 good jobs in Britain’s industrial heartlands, including here in Pembrokeshire, by crowding billions of private investment into industries such as Britain’s nuclear, steel, automotive, and construction industries. 

The last Labour government led the way on upgrading Britain’s ports, providing funding for the development of port sites to support offshore wind turbine manufacturing. This industrial advantage has been squandered after fourteen years of the Conservatives, with recent research showing the UK could have created almost 100,000 more jobs in the wind industry if it had followed Denmark’s example in recent years and built up domestic supply chains in clean energy.

Speaking ahead of the visit, Labour Leader Keir Starmer outlined the choice facing millions of voters: continued industrial decline after 14 years of Conservative rule, or national economic renewal with Labour, saying:“The legacy of fourteen years of Conservative rule is Britain’s industrial strength reduced to the rubble and rust of closed-down factories. They have let good jobs go overseas and done nothing about it, and every community has paid the price. 

“A Labour government will reindustrialise Britain – from the biggest investment in our ports in a generation, to a British Jobs Bonus to crowd billions of investment into our industrial heartlands and coastal communities.“

The wealth of Britain was once built on a bedrock of industrial jobs that offered security and a good wage. By investing in Britain’s homegrown energy sector, we can rebuild this dream for the twenty-first century- good jobs, higher wages, and the pride that comes from good work for all.”Through policies such as Great British Energy, the National Wealth Fund, and the mission for Clean Power by 2030, a Labour government will invest in technologies like floating offshore wind, hydrogen, nuclear, and carbon capture and storage, which will help secure Britain’s energy independence.

This will create a new generation of skilled jobs in growing industries, which will offer people good wages, give confidence in their job security, and provide them with opportunities to progress. This policy is part of Labour’s Green Prosperity Plan, to cut energy bills for families, make Britain energy independent, and rebuild the strength of British industry.

This historic investment in working people and their communities is the only way out of the high energy bills, energy insecurity, and the doom loop of low growth, high taxes and crumbling public services under Rishi Sunak’s Conservatives.Commenting on Labour’s landmark plan to invest in Britain’s port infrastructure, Shadow Energy Secretary Ed Miliband MP said: “Making Britain a clean energy superpower requires flourishing national ports. Whilst the Conservatives are letting other countries plunder jobs that could be ours here in Britain, Labour has a plan to help win the race for the industries of the future.“

This is what Labour’s Green Prosperity Plan will do for every community in Britain – slash energy bills, create good jobs, boost our national energy independence, and help to tackle the climate crisis.”

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