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Allied Healthcare to ‘minimise disruption’ as it looks to sell and transfer services

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ALLIED HEALTHCARE, who provide care services across Pembrokeshire, is exploring a range of options which include ‘the sale or transition of care and support services’, the Herald can reveal.

An employee from the troubled firm, who wished to stay anonymous, has shown the Herald a letter which has been sent to all employees this afternoon (Nov 16).

In the letter, the company says that the firm is looking to ‘minimise disruption to continuity of care’.

They go on to add that ‘our absolute priority will be to maintain continuity of care for our service-users and minimise disruption to you, our employees’.

In a letter to the employees, Narinder Singh, the Chief Executive Officer of the company, said: “As you know, early last week, CQC Market Oversight – the Regulator that monitors large social care providers in England – issued what is known as a Stage 6 Notification to our Local Authority customers in England. This type of notification is intended to inform Commissioners that a Company is at risk and therefore Local Authorities or CCGs should consider making plans to ensure continuity of care.

“Unfortunately, I am writing to you today to inform you that, because of the impact of the Stage 6 notification on our business, and because the upcoming winter period is when ensuring continuity of care is most challenging, we have taken the decision to actively explore a range of options in order to minimise disruption to continuity of care.

“This will include the sale or transition of care and support services on a regional or contract-by-contract basis to alternative providers best placed to deliver care at a local level. This process will be conducted in close cooperation with all our customers.”

The letter goes on to reassure employees that they are ‘likely’ to be transferred to a new provider.

“It is our intention to transfer all of our Contracts to other providers.  This will mean that you are likely to transfer out to a new provider. When arranging the transition of our services to alternative providers, our absolute priority will be to maintain continuity of care for our service-users and minimise disruption to you, our employees.

“We will continue to trade safely while this transition process is underway and, during this period, there will be no changes to the terms of employment, salary or benefits of our employees. To reiterate, this means that you will continue to be employed by the Company and receive pay and benefits while the transition of our care services is arranged.

“I understand that this news will come as a surprise to you and may be unsettling. Please be assured that we will continue to do all we can to support you throughout this period and will respond to any concerns or questions you have throughout the process.

“On behalf of the Executive team and myself, I would like to offer our most sincere thanks for the continued support and efforts you have shown to the business during this very difficult time. We continue to remain committed to supporting you, our employees and Allied.”

A spokesperson for Allied Healthcare said: “The Stage 6 notification has negatively impacted Allied Healthcare, leading a number of customers to transfer care services to alternative providers, and disrupting staff retention and recruitment.

“These developments have intensified the impact of the challenging environment within which we operate and come immediately prior to the Christmas period, when pressures on care providers are at their highest. This has also meant that we have had to re-evaluate our long-term business plan.

“We are therefore actively exploring a range of options in order to minimise disruption to continuity of care, including the sale or transition of care and support services on a regional or contract-by-contract basis to alternative providers best placed to deliver care at a local level. Such sales or transitions will involve the transfer of staff. This process will be conducted in close cooperation with our customers.

“We continue to trade safely while this process is underway. RBS as our existing lender has agreed to extend our current credit line by up to three weeks beyond 30 November, enabling us to deliver safe continuity of care whilst we explore and implement these options.

“We will work closely with the CQC and all commissioners of care to ensure that there is minimal disruption to the care that we provide across the UK whilst this transition takes place. Continuity of care is our number one priority.”

Pembrokeshire County Council said it would like to reassure Allied Healthcare service users and their families that it has robust contingency plans in place ‘to ensure the continuity of care for customers of Allied Healthcare’

“Those plans will now be implemented”, a spokesman said.

In a statement, the Authority added: “County Council officers and staff at Allied Healthcare will continue to work closely with each other and with health colleagues and the Welsh Government to
ensure that continuity of care is maintained through this challenging time.

“We will continue to keep service users and their families briefed as the situation unfolds.
If customers do have any concerns over the weekend, they are advised to contact Allied Healthcare.”

Business

Thousands of homes in rural Wales gain from faster 4G boost

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RURAL Wales is seeing a major upgrade in mobile connectivity, with faster 4G now live in several areas. Seven locations across North, South West, and West Wales are benefitting from new 4G mast upgrades funded by the UK Government’s Shared Rural Network (SRN), aimed at closing the digital gap between rural and urban areas.

The upgrades, which went live on Thursday (Nov 14), bring improved 4G coverage to communities including Bontddu, Llanelltyd, Llanarmon Dyffryn Ceiriog, Penmaenpool, Tabor, Snowdonia National Park, and Bontgoch. Local businesses, emergency services, and residents are expected to benefit from faster internet access, which supports daily communication, business opportunities, and economic growth.

There is a £170 million agreement with Openreach to provide gigabit-capable broadband to 70,000 remote Welsh properties

Technology Secretary Peter Kyle said: “Fast, reliable connectivity is essential for modern life and should be available from Cardiff to the remotest parts of Wales. Today’s upgrades bring us closer to making this a reality.”

SUPPORTING DIGITAL INCLUSION

As part of the rollout, Peter Kyle and Telecoms Minister Sir Chris Bryant visited Ebbw Vale to discuss digital inclusion with charity and industry leaders. They met with representatives at BGfm, a digital inclusion hub in Blaenau Gwent, to learn about how connectivity impacts daily life in Welsh communities.

Telecoms Minister Bryant said: “We are working tirelessly to make sure rural communities aren’t left behind online.

“These upgrades mean businesses can now operate without connectivity limitations, 999 services are better equipped to respond, and residents and tourists can stay connected across the Welsh countryside.”

ADDRESSING CONNECTIVITY GAPS

An estimated 1.5 million homes across the UK remain without internet access, limiting people’s ability to access essential services such as banking and healthcare. In addition to the SRN upgrades, the Chancellor has allocated over £500 million in next year’s budget for digital infrastructure expansion, targeting these underserved areas.

Welsh Secretary Jo Stevens highlighted the importance of this investment, particularly for rural Wales, where fast, reliable internet can be transformative.

“Connectivity is critical for day-to-day life in rural areas – from supporting local businesses to ensuring emergency services are just a call away,” Stevens said.

The upgraded masts, previously limited to EE customers and emergency 999 calls, now serve a wider user base, bringing essential internet access to more people without requiring new infrastructure.

Ben Roome, CEO of Digital Mobile Spectrum Limited, said: “With the activation of five new SRN sites, Wales is seeing the tangible benefits of the Shared Rural Network, bringing crucial connectivity to rural communities.”

GOVERNMENT INVESTMENT IN REMOTE WALES

The improvements come alongside a £170 million agreement with Openreach to provide gigabit-capable broadband to 70,000 remote Welsh properties, helping future-proof digital access in even the most isolated locations.

The latest upgrades mark another step in the Government’s mission to improve mobile coverage and close the connectivity gap across Wales, creating opportunities and supporting economic growth across rural communities.

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Milford Haven man admits to downloading indecent images of children

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A MILFORD HAVEN man has been sentenced after admitting to downloading over 1,000 indecent images and videos of children, including highly explicit content involving young children. Gareth MacDonald, now 23, appeared before Swansea Crown Court, where he pleaded guilty to possessing indecent images and videos across various devices.

The court heard that police visited MacDonald’s home, which was the scene of protests after his arrest, last year following intelligence suggesting that child abuse images had been accessed there.

There were protests outside MacDonald’s house in September 2024 (Pic: Herald)

Officers spoke with MacDonald’s mother at the door before entering to conduct a search.

During the operation, two mobile phones, a tablet, a laptop, and two hard drives were seized.

MacDonald initially spoke to one of the officers privately, admitting to downloading the images and saying, “It’s me.” Later, in formal interviews, he revealed that he had grown “bored with legal pornography” roughly a year earlier, knowing that what he was doing was illegal but continuing regardless.

Prosecutor Emily Bennett informed the court that MacDonald’s devices held 15 Category A images, the most severe classification, 26 Category B images, and 960 Category C images. Some content depicted children as young as nine, and the most serious material involved pre-teen children in distressing situations.

Bennett also noted that MacDonald had briefly joined an online group where members self-identified as paedophiles, although he left without sharing any material. Cleaning software was also found on his devices.

Defense counsel Dan Griffiths acknowledged that MacDonald’s actions had crossed the custodial threshold, but argued that there was “a realistic prospect of rehabilitation.” He highlighted MacDonald’s cooperation with police and his willingness to comply with rehabilitation programmes.

Judge Geraint Walters, presiding over the sentencing, addressed MacDonald, saying, “For some considerable time, you have accessed this kind of imagery, fully aware of the harm it represents.” He acknowledged that MacDonald largely isolated himself and stayed at home, factors he considered in the sentencing.

MacDonald was sentenced to eight months in prison, suspended for two years, with a requirement to complete 20 rehabilitation activity days and participate in the Horizon programme. He was also ordered to register as a sex offender for 10 years and is subject to a sexual harm prevention order for the same duration.

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Welsh teenager jailed for creating 3D-printed gun at home

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A TEENAGER who assembled parts for a viable semi-automatic firearm using a 3D printer has been sentenced to nearly five years in prison.

Owain Roberts, 19, purchased nuts, bolts, steel barrels, and metal rods online, constructing components of an FGC-9 gun with the aid of a 3D printer.

Detectives said that this case marks the first of its kind in Gwent, where Roberts admitted to manufacturing a firearm component. He appeared at Cardiff Crown Court on Thursday (Nov 14).

In April, firearms officers executed warrants at two Newport addresses connected to Roberts. Seized items included a 3D printer, two laptops, six plastic reels, and parts for an FGC-9 firearm.

PC Tom Meazey, from Gwent Police’s East Serious Organised Crime team, stated: “Illegally-held firearms can lead to tragic consequences and devastate innocent people’s lives. To own a firearm, including a printable one, is illegal in the UK without a valid firearms certificate. Roberts’s reckless actions in buying items capable of manufacturing a firearm placed people at direct risk.”

This rare and complex investigation involved support from the National Crime Agency (NCA).

Roberts received a prison sentence of four years and nine months.

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