News
Santander’s Pembroke branch is one of 140 which will close soon

SANTANDER has announced plans to reshape its branch network and close 140 branches in response to changes in how customers are choosing to carry out their banking.
In Pembrokeshire, the branch on Pembroke’s Main St will be closing on May 9.
Santander’s future branch network will be made up of a combination of larger branches offering improved community facilities to support local businesses and customers, and smaller branches using the latest technology to offer customers more convenient access to banking services.
Santander has consulted its trade unions on the proposed changes and will seek to find alternative roles for the 1,270 colleagues affected wherever possible. Santander expects to be able to redeploy around a third of those affected and will be closely supporting colleagues over the coming weeks as the consultation process continues.
Santander will support customers of closing branches to find other ways to bank that best suit their needs, including individual help to find alternative Santander branches and access digital, telephone and Post Office banking services.
Santander will retain a nationwide network of 614 branches following the proposed changes. All Santander current and business account holders can also bank using one of over 11,000 Post Office branches across the UK.
In order to deliver a branch network for the future, 100 Santander branches will be refurbished over the next two years through an investment of £55m. The refurbishments will include a range of changes with a focus on personal service, convenience and community engagement.
The number of transactions carried out via Santander branches has fallen by 23% over the past three years, while transactions via digital channels have grown by 99% over the same period.
Susan Allen, Head of Retail and Business Banking, said: “The way our customers are choosing to bank with us has changed dramatically in recent years, with more and more customers using online and mobile channels. As a result, we have had to take some very difficult decisions over our less visited branches, and those where we have other branches in close proximity.
“We will support customers of closing branches to find alternative ways to bank with us that best suit their individual needs. We are also working alongside our unions to support colleagues through these changes and to find alternative roles for those impacted wherever possible.
“We continue to believe that branches have a vital role to play and we will be refurbishing 100 of our branches over the next two years. We are confident that following these changes we will have the right branch network to serve our customers’ changing needs, and we expect the size of our network to remain stable for the foreseeable future.”
News
A40 closed after serious crash near Wolfscastle

AIR AMBULANCE LANDS AT SCENE AS TRAFFIC DISRUPTED
THE A40 between Wolfscastle and Haverfordwest was closed in both directions on Friday afternoon (Apr 11) following a serious road traffic collision.
The crash, which was first reported at 12:10pm, prompted a significant emergency services response, including Dyfed-Powys Police and the Wales Air Ambulance, which was seen landing at the scene shortly after the incident.
AA Roadwatch confirmed that the road was shut in both directions, with slow-moving traffic and congestion reported in the surrounding area for several hours after the collision.
Police urged motorists to avoid the area and to seek alternative routes while emergency crews dealt with the incident.
At the time of writing, no official update has been given on the number of vehicles involved or whether there were any injuries. Dyfed-Powys Police have been approached for comment.
Traffic disruption remains ongoing, with live road maps showing long delays approaching Haverfordwest from the east.
More updates will follow as information becomes available.
Crime
Police investigate alleged assault at Milford Haven property

OFFICERS from Dyfed-Powys Police have been maintaining a presence at a property on Marble Hall Road, Milford Haven, as part of an ongoing investigation into an assault.
The Herald understands that the front door of the property has been boarded up with plywood, prompting concern and speculation from local residents.

A spokesperson for Dyfed-Powys Police said: “Officers have been undertaking scene preservation in relation to an investigation of assault.”
No further details have been released at this stage, and it is not yet known whether any arrests have been made.
Residents told The Herald they noticed police activity at the address earlier this week, with officers attending the property and cordoning off the area.
The Herald will provide further updates as more information becomes available.
Business
Haverfordwest opticians celebrate 100 years of long service

WALES’ LARGEST Specsavers store is celebrating a series of individual long service milestones, with nine team members collectively marking a century of long service in 2025.
At the heart of the celebrations is Andy Britton, ophthalmic director at Specsavers Haverfordwest, who has worked at the company for 20 years.
Since becoming a partner in 2006, Mr Britton has overseen the store’s transformation from a small site with just four test rooms to a state-of-the-art £1.2 million premises at 21 Riverside Quay. The enhanced store now boasts 14 test rooms equipped with cutting edge technology and a significantly larger team, growing from 11 to 45 employees.
Haverfordwest residents benefit from Mr Britton’s clinical expertise – he holds multiple postgraduate diplomas that allow him to prescribe medication directly to customers, helping to ease pressure on local GP surgeries and hospitals. He has also led the introduction of enhanced services, including glaucoma monitoring, ensuring more people can access specialist care closer to home.
Reflecting on his career, Mr Britton says: ‘It’s been a privilege to serve the Haverfordwest community over the last 20 years. I’m proud of the team we’ve built and the progress we’ve made – all with the aim of delivering the best possible care for our customers.’
Mr Britton’s anniversary was celebrated alongside colleagues Elise Evans, Gareth Riley and Carrie Lewis-Jones – each marking 15 years with Specsavers – as well as other team members celebrating 10 and five-year milestones.
Fellow director, Wayne Jones, was among those celebrating five years with the business, after joining the Haverfordwest store in 2020. He was named a finalist for Optometrist of the Year at the Optometry Wales Awards in 2023 and then in 2024, joined forces with Mr Britton as retail director of the store.
Commenting on the milestone, Mr Jones says: ‘Our team’s experience and dedication are what makes Specsavers Haverfordwest so special. Reaching 100 years of individual long service milestones in 2025 is something we’re incredibly proud of. It’s a real testament to the commitment of our colleagues, and we look forward to many more successful years ahead.’
To mark the occasion, the directors hosted an in-store awards ceremony, presenting certificates and bottles of champagne to the nine long-serving team members celebrating.
Specsavers Haverfordwest is open seven days a week. To find out more information about Specsavers in Haverfordwest, request an appointment or browse the online store, visit https://www.specsavers.co.uk/stores/haverfordwest.
Additionally, to make eye health accessible to all, the store offers a Home Visits service for those unable to leave their homes unaccompanied due to disability or illness.
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