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Man awarded £65,000 after losing eyesight following wrong diagnosis

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A ‘FIT AND HEALTHY’ grandad of four lost his sight, had a stroke and a double heart bypass, and will eventually lose his eye, after an on-call ophthalmologist failed to investigate his symptoms on New Year’s Day.

When 74-year-old Andrew Baker of Narberth, woke up on January 1, 2017, with black spots in front of his eyes, never could he have imagined that just days later he would have lost all vision in one eye.

When the black spots started to turn into floaters, redness, pain and loss of vision in his right eye later that day, Mr Baker – who had never experienced issues with his sight before – took the advice of his GP son-in-law and went straight to A&E at Glangwili General Hospital.

Mr Baker was seen by a doctor and his condition was discussed with the on-call ophthalmologist over the phone but, as it was New Year’s Day, the ophthalmologist failed to attend to examine him. Diagnosed with vitreous haemorrhage and with a plan put in place for him to be provided with ointment and analgesia, Mr Baker went home.

Had Mr Baker been examined by an ophthalmologist, it would have been confirmed as an ophthalmic emergency and he would have undergone a vitreous biopsy and antibiotic injections, which would have saved some of the sight in his right eye.

The following day, Mr Baker woke up to find that he was completely blind in his right eye and in severe pain. He attended the Tysul Eye Unit at Glangwili General Hospital on January 3, 4 and 5 – and was diagnosed with endogenous endophthalmitis – a very severe sight-threatening condition. Mr Baker was then told that a mistake had been made and that the two days in between his symptoms first appearing and his condition being confirmed had been critical with his sight loss.

The first 48 hours from this condition developing are vital in attempting to save the vision in the eye and the on-call ophthalmologist’s failure to attend the hospital to examine Mr Baker and the wrongful diagnosis of vitreous haemorrhage meant that Mr Baker’s eye sight could not be saved.

On January 6, Mr Baker was operated on to try to save the vision in his right eye, however this proved unsuccessful and he lost complete vision in his right eye. He subsequently required an operation to repair the inward turning of the eyelid and in the future, will need an operation to remove the eye.

Mr Baker contacted Fletchers Solicitors to commence a medical negligence claim against the Hywel Dda University Health Board on his behalf.

Fletchers successfully pursued the claim and Mr Baker was awarded £65,000 from the hospital for the delay in diagnosis.

Andrew Tindall, litigation executive in the medical negligence team at Fletchers Solicitors, said: “The facts of this case go to show just how important physical examinations of patients are, and that in some instances a diagnosis over the telephone can have devastating consequences.

“If the on-call ophthalmologist had attended to Mr Baker as he/she should have done, he would still have some sight in his right eye and would not require the removal of his eye in the future. No amount of money will bring the sight back in Mr Baker’s eye, but I do hope the compensation awarded can go some way to helping Mr Baker with his future needs.”

After his operation, Andrew’s health went rapidly downhill. He had a mini-stroke due to endocarditis and had to have a double heart bypass. In September 2017, Andrew had a recurrence of endocarditis, was put on an intensive course of intravenous antibiotics and was in hospital for six weeks.

Mr Baker commented: “I am bitterly upset at my loss of vision; particularly because I have been told that if I had been treated in time, it could have been saved.

“I just wanted an apology and someone to say that they were sorry for letting this happen to me. I’ve known people who have lost their vision, but I didn’t appreciate the impact it has on your life – it’s completely ruined my life. I can’t drive or read anymore; there is so much that I am no longer able to do.”

“I was a fit 72-year-old and now I’m like an old man. I used to walk about eight miles a day but now I’m lucky if I can manage 600 yards.  Some days I don’t even want to get up in the morning because I know I’m not going to be able to do the things that I want to do. I had such a good life and I’ve lost so much.”

Mr Baker has had three operations to try to repair his eye and give him some vision back, but each operation has failed.

Mr Baker added: “Andrew was extremely efficient, and I was very, very pleased with all his efforts on my behalf. He was amazing throughout the case.

“The compensation was greater than I ever expected, and it will help with things that I need in the future, but nothing can compensate for what I’ve lost.”

News

Campaigners urge Welsh Government to adopt proportional representation for Local Elections

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CAMPAIGNERS are calling on the Welsh Government to introduce the Single Transferable Vote (STV) system for local elections, following moves by two councils to shift away from the First Past the Post (FPTP) system being blocked on technical grounds.

Yesterday (Nov 14), Ceredigion Council voted narrowly, with an 18 to 17 majority, in favor of adopting STV. This follows Gwynedd Council’s decision last month, where 65% of councillors backed the move. However, both councils have been prevented from implementing STV due to a requirement for a two-thirds majority under the Local Government and Elections (Wales) Act 2021.

In recent consultations, public support for STV has been overwhelming, with over 70% in Gwynedd and 67% in Ceredigion favoring the change. Only Powys Council rejected the proposal, despite 60.5% of its respondents supporting STV. Campaigners argue that the current system deprives voters of representation, citing that over 100,000 people were denied a vote in the 2022 elections due to uncontested seats.

The Electoral Reform Society Cymru (ERS Cymru) highlights the contrast with Scotland, where the introduction of STV for local elections in 2007 has significantly reduced uncontested seats. According to ERS Cymru, Scotland has had fewer uncontested seats in the last four elections combined than Gwynedd Council recorded alone in 2022.

Jess Blair, Director of ERS Cymru, said:

“Decisions made in council chambers affect everyone in those areas, so every vote should count. It’s absurd that councils choosing STV are blocked by a technicality, leaving them stuck with an outdated system that denies representation to thousands. The Welsh Government must act to avoid repeating the undemocratic outcomes of the last elections.”

Campaigners are now calling on the Welsh Government to introduce STV across all councils in Wales, ensuring representation that reflects the electorate’s wishes.

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Business

Upgrades completed at Port of Milford Haven’s simulator suite

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UPGRADES have been completed to state-of-the-art equipment within the Port of Milford Haven’s navigation simulator suite at Milford Waterfront enabling marine professionals to receive bespoke specialist training. The virtual reality simulation system can safely replicate a range of scenarios that seafarers may experience in real world situations such as extreme weather conditions, emergency situations and escort tug work.


The upgrades provided by Netherlands-based company MARIN contain the latest hardware in terms of processing power and graphics, as well as upgrades to MARIN’s ‘Dolphin’ software, increasing the capability to create scenarios. These are complemented with new 4k visuals on 75” screens which increase the depth and field of vision, adding to the realism.

Recently, a training day was led by Training Pilot Captain Mark Johnson, assisted by ex-Pilot Andy Hillier, involving members of the Svitzer team as well as Pilots Matt Roberts and Ian Coombes. As part of the scenario, they were faced with a loss of engine power and steering along with worsening weather and sea conditions. The Pilots had to communicate with Svitzer in order to successfully instruct them on how to tow and direct a drifting tanker. While scenarios like these are uncommon within port operations, it is important to rehearse procedures that would be implemented if they are required and enhances participants’ skill sets.

Marine Pilot and Simulator Instructor, Captain Ewan McNicoll, said “This simulator suite has future proofed our training capabilities, both internally for Pilots and marine staff, but also externally for clients wishing to use the facility, be it for training purposes or research and development. We can create any type of scenario with any type of ship, ranging from practicing ship handling manoeuvres to emergency situations, it really is game changing! Working with our partners at MARIN has been a complete success and I am very proud of our new facility.”

For more information about training at the navigation simulation suite please contact the Port of Milford Haven at [email protected] or 01646 696100.

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Business

Thousands of homes in rural Wales gain from faster 4G boost

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RURAL Wales is seeing a major upgrade in mobile connectivity, with faster 4G now live in several areas. Seven locations across North, South West, and West Wales are benefitting from new 4G mast upgrades funded by the UK Government’s Shared Rural Network (SRN), aimed at closing the digital gap between rural and urban areas.

The upgrades, which went live on Thursday (Nov 14), bring improved 4G coverage to communities including Bontddu, Llanelltyd, Llanarmon Dyffryn Ceiriog, Penmaenpool, Tabor, Snowdonia National Park, and Bontgoch. Local businesses, emergency services, and residents are expected to benefit from faster internet access, which supports daily communication, business opportunities, and economic growth.

There is a £170 million agreement with Openreach to provide gigabit-capable broadband to 70,000 remote Welsh properties

Technology Secretary Peter Kyle said: “Fast, reliable connectivity is essential for modern life and should be available from Cardiff to the remotest parts of Wales. Today’s upgrades bring us closer to making this a reality.”

SUPPORTING DIGITAL INCLUSION

As part of the rollout, Peter Kyle and Telecoms Minister Sir Chris Bryant visited Ebbw Vale to discuss digital inclusion with charity and industry leaders. They met with representatives at BGfm, a digital inclusion hub in Blaenau Gwent, to learn about how connectivity impacts daily life in Welsh communities.

Telecoms Minister Bryant said: “We are working tirelessly to make sure rural communities aren’t left behind online.

“These upgrades mean businesses can now operate without connectivity limitations, 999 services are better equipped to respond, and residents and tourists can stay connected across the Welsh countryside.”

ADDRESSING CONNECTIVITY GAPS

An estimated 1.5 million homes across the UK remain without internet access, limiting people’s ability to access essential services such as banking and healthcare. In addition to the SRN upgrades, the Chancellor has allocated over £500 million in next year’s budget for digital infrastructure expansion, targeting these underserved areas.

Welsh Secretary Jo Stevens highlighted the importance of this investment, particularly for rural Wales, where fast, reliable internet can be transformative.

“Connectivity is critical for day-to-day life in rural areas – from supporting local businesses to ensuring emergency services are just a call away,” Stevens said.

The upgraded masts, previously limited to EE customers and emergency 999 calls, now serve a wider user base, bringing essential internet access to more people without requiring new infrastructure.

Ben Roome, CEO of Digital Mobile Spectrum Limited, said: “With the activation of five new SRN sites, Wales is seeing the tangible benefits of the Shared Rural Network, bringing crucial connectivity to rural communities.”

GOVERNMENT INVESTMENT IN REMOTE WALES

The improvements come alongside a £170 million agreement with Openreach to provide gigabit-capable broadband to 70,000 remote Welsh properties, helping future-proof digital access in even the most isolated locations.

The latest upgrades mark another step in the Government’s mission to improve mobile coverage and close the connectivity gap across Wales, creating opportunities and supporting economic growth across rural communities.

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