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Police now the ’24/7 default service’ for mental health

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DYFED-POWYS POLICE deals with around 200 mental health incidents every week, its Chief Constable has told members of the Dyfed Powys Police and Crime Panel.

Mark Collins said there is continued demand on the force, which is seen as the ‘24/7 default service’ for people suffering with mental health, but welcomed collaboration with Hywel Dda University Health Board to tackle the problem and ensure people are properly cared for.

The Chief Constable is the National Police Chiefs’ Council lead for Mental Health and Policing, and addressed the Panel after it asked for assurance that adequate priority is being given to the issue as part of the Force’s annual Police and Crime Plan.

Within the plan, the Commissioner has committed to improving understanding of mental health demands by working in partnership with other services and with people who have experience of mental ill health, and advocating a reasonable and proportionate response by front-line staff when dealing with people experiencing mental ill health.

He has also committed to ensuring that people suffering from mental ill health are treated in a health facility and not detained in custody.

Mr Collins gave the Panel an outline of the national picture which raises concerns about the level of police involvement in responding to mental health problems, saying that the police service is doing a good job in difficult circumstances.

Police operation on Mount Estate, Milford haven on June 12, 2018 (Pics: Herald)

“The main issue is the continuing demand on the force,” he said. “We have 50-60 calls per day relating to mental health in Dyfed Powys. Our triage team deal with over 200 incidents a week.

Unfortunately, the police is a 24/7 default service.

“We’ve been able to reduce priority calls because we are carrying out welfare checks, but collaboration is the most important way forward.

“I welcome the latest announcements from Hywel Dda University Health Board regarding community care cafes in the Dyfed Powys area, with provision in Carmarthenshire, Pembrokeshire and Ceredigion. For me, it’s that step beyond triage.”

The Dyfed Powys Police and Crime Panel has identified mental health as one of the key themes it will scrutinise during the year.

Independent Panel member Helen Thomas said she welcomed the focus that mental health is receiving.

She said: “I would like to thank the Commissioner and Chief Constable for this report. The facts you have given us are worrying. The demand on the police service cannot be under estimated. The focus needs to be on the police service and the huge demands on it.

“Not to be using cells is a huge advance but of course you have to have an alternative suitable accommodation and that’s a challenge. I look forward to hearing the improvements in the future.”

The Police and Crime Commissioner’s full report on Mental Health and Policing in Dyfed Powys, can be found as part of the agenda papers for the July 2019 meeting of the Dyfed Powys Police and Crime Panel.

Find this, along with information about the Panel, its members, future meeting dates and more, at www.dppoliceandcrimepanel.wales

More on police and mental health

by Rhys Williams

A REPORT was released by Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services last year, titled ‘Policing and Mental Health – Picking Up the Pieces’.

The Inspectorate revealed concerns that the police are working beyond their duty, and questioned whether the police should be involved in responding to mental health problems to the degree that they are.

Feedback from officers, partners, service users and some limited data indicates that in some cases the police service is stepping in to fill shortfalls in health services. This may include: transporting someone to hospital because an ambulance isn’t available; waiting with someone in hospital until a mental health place is found or checking on someone where there is concern for their safety.

Often, as a 24/7 service, police are the only professionals available to respond because the person is in crisis ‘out of hours’. The report’s detailed analysis shows that the peak time for calls to police for support with mental health-related incidents is between 3pm and 6pm Monday to Friday, towards the end of the working day.

The report also found that mental health crisis is often preventable and avoidable. It is far cheaper for health agencies to intervene early than pay for specialist crisis treatment after harm and distress has already been caused.

For example, in their force management statements (FMS), 13 forces cited the pressure that responding to repeat callers places on an already busy command and control system. If services were in place to treat people earlier, the cost savings would be significant.

The same point was made in the 2016 State of Policing report: “By the time depression or some other mental disorder has been allowed to advance to the point that someone is contemplating suicide, or engaging in very hazardous behaviour, many opportunities to intervene will have been missed by many organisations. When that intervention takes place on a motorway bridge or railway line, or when someone is holding a weapon in a state of high distress, the expense to all concerned is far higher than it should be. The principal sufferer is the person who is ill, especially when it is realised that his or her suffering could have been much less or even avoided altogether. Then there is the economic cost in terms of the expenditure of time and effort by the police and other public services, as well as the expense and trauma sustained by those adversely affected by the crisis at the time. The economic arguments for earlier intervention intensify the health and moral ones already in play.”

It was also suggested that the Crisis Care Concordat, a national agreement between local services and agencies involved in the support of people in mental health crisis, is a step in the right direction, but there still needs to be a rethink.

The report read: “All services and agencies have done considerable work to improve the response to those with mental health problems. A culmination of this collaboration is the Crisis Care Concordat, in which 22 bodies committed to improving the service and experience of those people with mental ill-health.

“However, people with mental health problems need expert support, and all too often this isn’t available when people need it. The fact that people are calling the police to access health care is untenable, and the evidence later in our report shows that the demand for police to respond to mental health-related calls is increasing. We believe there needs to be a radical rethink to guarantee a timely expert response from health services.”

Community

Officials announced for 2026 Eisteddfod in Pembrokeshire

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THE NATIONAL EISTEDDFOD returns to Pembrokeshire in 2026, and organisers have named the officials who will steer this major cultural event over the next year and a half.

With the artistic and local committees already established, meetings to finalise competitions and adjudicators are underway to ensure the List of Competitions is ready by spring. Committee members have also been voting over the past weeks to elect key officials for the Executive Committee.

John Davies, former leader of Pembrokeshire County Council, has been appointed Chair of the Executive Committee. Known for his deep connection to Pembrokeshire and extensive experience with national organisations, Davies aims to make the Eisteddfod a true community event, welcoming involvement from all corners of the region.

Tegryn Jones, Chief Executive of Pembrokeshire Coast National Park, takes on the role of Deputy Chair (Strategy). With a strong passion for Welsh culture and language, Jones brings a wealth of experience working with local communities, visitors, and volunteers across three counties.

Deputy Chair (Culture) is Carys Ifan, Director of Canolfan Egin and a seasoned cultural organiser. Based in Llangrannog and originally from Llandudoch, Ifan has led numerous artistic and community projects across the region.

Cris Tomos, a community development veteran with over 30 years of experience, will lead the 2026 Eisteddfod Local Fund. Working with PLANED, a community development charity, Tomos has supported countless community enterprises and co-operatives in Pembrokeshire, Ceredigion, and Carmarthenshire.

Non Davies, recently elected as Executive Committee Secretary, brings extensive cultural management expertise as Ceredigion County Council’s Corporate Manager for Culture. Having chaired the Cardigan Local Fund Committee for the 2022 Ceredigion Eisteddfod, Davies is well-versed in managing cultural projects.

National Eisteddfod Chief Executive, Betsan Moses, said: “We’re looking forward to working with John and the team over the next few months as we prepare for the 2026 Eisteddfod.

“There’s almost a quarter of a century since the Eisteddfod was last held in Pembrokeshire, and we’re very much looking forward to returning to the area. 2026 is an important year for us as we celebrate 850 years since the first Eisteddfod was held in Cardigan Castle in 1176.

“We’re looking forward to working in a new way within a catchment area which includes parts of another two counties, which is, of course, a chance to work with local people in Ceredigion and Carmarthenshire again.”

Further announcements are expected in the coming weeks, including the sale of competition prizes and opportunities to donate the Crown and the Chair.

The National Eisteddfod will be held in Llantood from August 1–8, 2026.

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Campaigners urge Welsh Government to adopt proportional representation for Local Elections

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CAMPAIGNERS are calling on the Welsh Government to introduce the Single Transferable Vote (STV) system for local elections, following moves by two councils to shift away from the First Past the Post (FPTP) system being blocked on technical grounds.

Yesterday (Nov 14), Ceredigion Council voted narrowly, with an 18 to 17 majority, in favor of adopting STV. This follows Gwynedd Council’s decision last month, where 65% of councillors backed the move. However, both councils have been prevented from implementing STV due to a requirement for a two-thirds majority under the Local Government and Elections (Wales) Act 2021.

In recent consultations, public support for STV has been overwhelming, with over 70% in Gwynedd and 67% in Ceredigion favoring the change. Only Powys Council rejected the proposal, despite 60.5% of its respondents supporting STV. Campaigners argue that the current system deprives voters of representation, citing that over 100,000 people were denied a vote in the 2022 elections due to uncontested seats.

The Electoral Reform Society Cymru (ERS Cymru) highlights the contrast with Scotland, where the introduction of STV for local elections in 2007 has significantly reduced uncontested seats. According to ERS Cymru, Scotland has had fewer uncontested seats in the last four elections combined than Gwynedd Council recorded alone in 2022.

Jess Blair, Director of ERS Cymru, said:

“Decisions made in council chambers affect everyone in those areas, so every vote should count. It’s absurd that councils choosing STV are blocked by a technicality, leaving them stuck with an outdated system that denies representation to thousands. The Welsh Government must act to avoid repeating the undemocratic outcomes of the last elections.”

Campaigners are now calling on the Welsh Government to introduce STV across all councils in Wales, ensuring representation that reflects the electorate’s wishes.

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Business

Upgrades completed at Port of Milford Haven’s simulator suite

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UPGRADES have been completed to state-of-the-art equipment within the Port of Milford Haven’s navigation simulator suite at Milford Waterfront enabling marine professionals to receive bespoke specialist training. The virtual reality simulation system can safely replicate a range of scenarios that seafarers may experience in real world situations such as extreme weather conditions, emergency situations and escort tug work.


The upgrades provided by Netherlands-based company MARIN contain the latest hardware in terms of processing power and graphics, as well as upgrades to MARIN’s ‘Dolphin’ software, increasing the capability to create scenarios. These are complemented with new 4k visuals on 75” screens which increase the depth and field of vision, adding to the realism.

Recently, a training day was led by Training Pilot Captain Mark Johnson, assisted by ex-Pilot Andy Hillier, involving members of the Svitzer team as well as Pilots Matt Roberts and Ian Coombes. As part of the scenario, they were faced with a loss of engine power and steering along with worsening weather and sea conditions. The Pilots had to communicate with Svitzer in order to successfully instruct them on how to tow and direct a drifting tanker. While scenarios like these are uncommon within port operations, it is important to rehearse procedures that would be implemented if they are required and enhances participants’ skill sets.

Marine Pilot and Simulator Instructor, Captain Ewan McNicoll, said “This simulator suite has future proofed our training capabilities, both internally for Pilots and marine staff, but also externally for clients wishing to use the facility, be it for training purposes or research and development. We can create any type of scenario with any type of ship, ranging from practicing ship handling manoeuvres to emergency situations, it really is game changing! Working with our partners at MARIN has been a complete success and I am very proud of our new facility.”

For more information about training at the navigation simulation suite please contact the Port of Milford Haven at [email protected] or 01646 696100.

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