News
Ambulances backed up at Withybush, as A&E department swamped
A 69-YEAR-OLD from Milford Haven who suffers from COPD (Chronic Obstructive Pulmonary Disease) described by her daughter as being ‘unresponsive’ waited over two hours for an ambulance – despite it being urgently ordered by her GP on Tuesday (Nov 19)
Once finally at the hospital, the daughter said, the full scale of the crisis gripping Withybush’s A&E department became apparent – with her mum waiting five hours in an ambulance.
The daughter who does not want to be identified said: “According to a paramedic in the A&E car park, the hospital was so busy that every available ambulance in the Pembrokeshire area was waiting to unload patients, and the ambulance service was only able to respond to Code Red calls.
“One person, the paramedic said, had already passed away that day because he could not get help in time. The paramedic told me that he dreaded the start of each shift, thinking that it was going to be yet another 12 hours of hell.”
“We were well over five hours waiting to get into the hospital – at one point my mum was taken from the ambulance for a chest x-ray only to be returned back to the ambulance after coming back from radiology.
“Once we got into A&E it was utter chaos, people everywhere. I saw seven people or more being treated in communal areas – I saw patients being seen in the hallways to have IV cannulars taken out after bloods.
The woman’s partner confirmed her story, adding that he thought what was going on at the hospital was “unbelievable”.
But after the two hour wait for help, and the five hours in in the back of an ambulance, the worst was not over.
Nurses at that A&E got the patient mixed up with someone else.
Our source said: “My mum is on warfarin, so I found it strange that she had been put on a drip. I asked what was going on, and said my mum’s name and that’s when two nurses look at each other and realised that my mum wasn’t who they thought she was. This was just before they were about stick something in her through a drip.
“A bag was already hooked up… she had no arm band – as soon as they knew it was the wrong patient they took the bag off the drip stand.
“It was definitely a near miss.”
The Health Board has been asked for a comment.
Our report comes just months after the Community Health Council said that more must be done to reduce waiting times at Withybush A&E.
Community Health Council members carried out an unannounced visit over the summer.
A report to the Pembrokeshire locality CHC on August 7 showed an increase in the number of 12 hour breaches – with some staying overnight at the unit – at Withybush A&E since October 2017, with it topping 450 cases in February this year.
Speaking a few months back, Hospital manager Janice Cole-Williams added that there had been increases in the stays in hospital which impacted in the wait for beds from A&E and staff were looking for solutions.
Deputy chief officer of Pembrokeshire CHC Helen Williams said that the report due on the A&E visit, which is yet to be signed off by the executive members, would recommend opening the discharge lounge at the weekend and keeping ambulatory care open seven days a week.
Ms Williams said it would depend on funds and there may be resistance to working weekends but in the “21st Century things don’t shut at 7pm on a Friday night.
“My opinion, not the CHC’s, but I think it should be operational full on 24/7.”
Another recommendation was to improve communication with patients about the length of wait expected and why there may be delays.
“If you keep patients informed, they recognise that the people behind the scenes are busy, it’s the not knowing when they will be seen.”
Local Assembly Member Paul Davies has expressed his disappointment to The Herald that Hywel Dda University Health Board has failed to meet the Welsh Government’s A and E targets.
In October, he said, 81.1% of patients were admitted, transferred or discharged within four hours in urgent care departments. The target to be seen within four hours is 95 percent.
Mr Davies said, “It’s extremely disappointing to see that a significant number of patients living within the Hywel Dda health board region are not being seen within a four hour window. Despite the efforts of our outstanding NHS staff, the management of the health board is presiding over a shortfall in the number of patients being seen within four hours. We must remember that those attending an accident and emergency department are there to receive care as soon as possible and any delays could have severe repercussions on that patient’s health. Therefore, efforts must be redoubled by the health board and the Welsh Government to turn these figures around as soon as possible.”
Crime
Swansea man dies weeks after release from troubled HMP Parc: Investigation launched
A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.
Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.
Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.
His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.
Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.
Parc: A prison in breakdown
HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:
- Severe self-harm incidents up 190%
- Violence against staff up 109%
- Synthetic drugs “easily accessible” across wings
- Overcrowding at 108% capacity
In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.
Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”
Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.
The danger after release
Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.
Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.
The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.
A system at breaking point
The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.
The PPO investigation into the death of Darren Thomas continues.
Crime
Woman stabbed partner in Haverfordwest before handing herself in
A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.
Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.
The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.
Police find victim with four wounds
Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.
He had three stab or puncture wounds to his back and another to his bicep.
The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.
He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.
Defendant has long history of violence
Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.
Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.
Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.
News
BBC apologises to Herald’s editor for inaccurate story
THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.
The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”
Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”
A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old.
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