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Scammers trying to take advantage of cornavirus outbreak

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PEMBROKESHIRE residents are being warned to be on their guard against a series of scams attempting to take advantage of the coronavirus outbreak.

Miracle cures, bogus testing kits and counterfeit hand sanitiser are just some of the coronavirus or Covid-19 themed scams being reported nationally.

Whilst no direct reports have been received yet, Pembrokeshire Trading Standards and Dyfed-Powys Police are warning everyone to be on their guard and to look out for vulnerable friends and family who may be targeted.

Scammers are exploiting the coronavirus situation, dressing up familiar old scams to make them appear credible.

Tactics are employed by phone, mail, on the doorstep and online. Some examples include –

Online

  • Bogus World Health Organisation (WHO) emails seeking personal information and delivering malware to corrupt your data.
  • Payment for a list of infected people in your area where you may be required to pay by bitcoin or asked to click on a link which delivers malware

Holiday Refunds

  • Fake websites to claim holiday refunds

Counterfeit Goods

  • Counterfeit or poor quality hand gel and face masks that will not provide the protection they claim

Donations

  • Bogus charities seeking donations for victims of Covid-19
  • Donations for a Covid-19 vaccine

Phone

  • Calls to piper lifeline users that they owe money
  • Criminals claiming to be your bank or utility company

Miracle Cures & Supplements

  • Miracle cures or other health supplements that claim to treat or prevent the virus.

Doorstep

  • Offers to shop and collect medicines, with thieves taking upfront cash payments and not being seen again.
  • Handing over bank cards with pin numbers and personal details resulting in substantial money loss.

Loan Sharks

  • Illegal money lenders prey on people’s financial hardship, charging extortionate interest rates and fees and threats of violence. Report it to the Illegal Money Lending Unit tel. 0300 123 3311 or email [email protected]

Businesses have also been targeted by bank mandate fraud –

  • Emails seeking urgent payment due to cash flow problems,
  • False claims of changes to bank account details in an attempt to pay the scammer instead
  • Third parties claiming to act on behalf of employees incapacitated by the virus

Sandra McSparron, Lead Trading Standards Officer at Pembrokeshire County Council, said: “The list is endless – scammers have no limits, no morals, no scruples – they just want to profit”

“This is a difficult time for everyone, especially vulnerable people who are self-isolating or shielding”.

“Simple acts like keeping in touch by phone or online can make all the difference. Seek advice and support if you or someone you know is concerned about any suspicious contact.”

Cllr Cris Tomos, Cabinet Member for the Environment, Public Protection and Welsh language, added: “It is a very sad but unfortunate fact of life that scammers will try to take advantage of any situation they can to try to get their hands on people’s money.

“We know there are such scams linked to coronavirus being circulated so please follow the advice of our Trading Standards Team and be very wary of unsolicited calls emails, etc and protect yourself and your family from these criminals who are preying on extra vulnerabilities at this time.”

 

Trading standards offer the following advice –

  • If you are unable to go out and need help with essential matters such as shopping and collection of medicines, contact the Council’s Community Coordination Hub (details below). Be wary of anyone turning up on your doorstep without prior arrangement.
  • Don’t click on links or attachments in suspicious emails
  • Never respond to unsolicited emails and phone calls asking for personal or financial details
  • Make sure your anti-viral software is up-to-date
  • Don’t make on the spot decisions – take time and speak to someone you trust for their opinion
  • If you can, carry out your own checks online for adverse reports about a business
  • Register with the Telephone Preference Service to reduce unwanted telemarketing calls tel: 0345 070 0707 or via their website [email protected]
  • Don’t take someone’s word who they claim to be – take steps to verify it yourself. Genuine callers will understand and not pressurise you.
  • Consider obtaining a nuisance telephone call blocker to stop nuisance and scam calls. If you would like a free trial of one contact Pembrokeshire Trading Standards team on 01437 764551 or email [email protected]
  • If you need any repairs or home maintenance, ask family and friends for recommendation and if possible obtain a few quotes before you decide
  • Above all, speak to someone if you do have a problem as scammers will often persist to contact you where you have previously made a payment or given personal information

Hiking Up Prices

In addition to scams some retailers have ramped up the price of goods in high demand such as hand gel, paracetamol and toilet roll, a process known as price gouging.

Examples include a standard box of paracetamol priced £59 online and a small bottle of hand sanitiser priced £30.

Competition watchdog the Consumer and Markets Authority, has set up a taskforce to crack down on businesses that cash in during the outbreak.

It states action will be taken against traders that do not heed the warning. eBay has already suspended hundreds of “bad seller” accounts. You can report inflated price concerns to the CMA via the www.gov.uk website.

Pembrokeshire County Council has set up a Community Coordination Hub Team to support vulnerable residents affected by the COVID-19 virus, providing voluntary services such as grocery shopping and medicine delivery.

Business

Fresh flavours at new eatery in St Davids

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A NEW brunch spot has opened its doors in St Davids, promising a delicious twist on classic dishes in a welcoming and vibrant setting.

The Brunch House, a passion project by hospitality duo Hannah Bowie and Adam Sawyer, opened at Oriel Y Parc Visitor Centre on Saturday (Nov 16), drawing over 250 visitors on its first day.

With more than two decades of combined industry experience, Hannah and Adam have transformed the space through extensive renovations, creating an inviting environment for locals and visitors alike.

Hannah, who previously ran 35 Main Street in Solva, shared her excitement: “Brunch is my favourite meal of the day, and bringing The Brunch House to life has been a dream come true. We’re thrilled to offer something fresh and unique to St Davids.”

The menu features an inspired blend of Middle Eastern flavours from Hannah’s heritage alongside brunch staples like the Full Welsh and Pancake Stack. Standout dishes, such as chicken and waffles drizzled with house-made hot maple sauce, have already earned rave reviews.

Ben Richardson, one of the first customers, said: “The chicken and waffles were absolutely delicious. We’re already planning our next visit.”

The eatery’s warm atmosphere and quality cuisine have struck a chord with the community. Bethany Ellison, a local customer, remarked: “What Hannah and Adam have created here is phenomenal. The ambience, combined with the exceptional food, makes this place truly special. I wish them every success.”

Adam added: “We’ve worked hard to make The Brunch House our own, and the support from locals and holidaymakers has been incredible. It’s been amazing to see so many people walk through our doors already.”

The Brunch House is open daily from 9:30am to 4:00pm, with food served until 3:00pm.

Pictured above – Brunch with a twist: The Brunch House in St Davids run by Adam Sawyer and Hannah Bowie is the newest spot to enjoy freshly made dishes

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Community

Kick off the festive season in style at the Riverside Winter Fair

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GET ready to immerse yourself in a winter wonderland as Haverfordwest hosts its inaugural Riverside Winter Fair on Saturday, November 30th.

This free, family-friendly event promises a day of festive cheer with food, arts, crafts, games, music, and a big dose of community spirit.

The festivities will kick off at 11am with the opening of Haverhub’s Winter Market. Visitors can browse a variety of stalls 11am to 5pm, offering unique gifts, crafts, and delicious food.

Alongside the market, Haverfordwest’s Business Circle are hosting a “Taste of Pembrokeshire” food and drink market on Castle Square 11am to 5pm, offering a delicious selection of local produce.

For families with younger children, Fair Play will be hosting a Board Game Sketch Fest at the Edge Youth Centre / Picton Centre from 11am to 5pm. This event will feature a variety of games, activities, and art projects, providing a fun and engaging experience for children of all ages. 

At 12noon children from Haverfordwest’s primary schools will be showing off banners they’ve been making as part of a community arts project, telling the story of the history of their school’s ward area.

They will take part in a vibrant parade led by the South Wales Police Band, marching through the town centre from Swan Square to the Old Quay. Join us at 11:45am on Swan Square to join the parade!

Once the parade reaches the Old Quay, the real fun begins. The main stage will host a variety of performances throughout the day from 12-5pm and Bristol Trader will be hosting an outdoor BBQ and bar for revellers.

Entertainment on the main stage will include a brand-new cantata performed by Fenton School’s children’s choir, the Cantabile Singers of Pembrokeshire, the County Orchestra and the South Wales Police Brass Band.

This captivating performance will tell the story of Haverfordwest’s rich history, drawing inspiration from recent archaeological discoveries.

Following the cantata, local band Sorted will take to the stage, delivering a high-energy performance of Ska and Two-Tone classics. Their energetic and breakneck live sets are guaranteed to get you up on your feet and skanking.

And for the grand finale Pure West Radio Riverside Shopping Haverfordwest will be hosting its annual Christmas Lights Switch On event. The celebrations begin at 12noon, leading up to the grand moment when the town’s Christmas lights illuminate at 6pm. As the town illuminates with festive lights, a spectacular fireworks display will light up the night sky.

For those seeking thrills, there will be fairground rides to enjoy. Thrill-seekers of all ages can experience the excitement of the various rides.

To add to the magic, Santa Claus will be making a special appearance, along with Sparkle the Elf and Friends a Giant Snow Globe and Bouncy Castle!

Artists Neil Musson and Jono Retallick will also be launching their model hot air balloon, a floating gallery and homage to the people of Haverfordwest. Find them floating through the town throughout the day.

The Riverside Winter Fair is more than just an event; it’s a celebration of community spirit. Local businesses and volunteers coming together to create a memorable experience for everyone.

Visit the website and sign up to the mailing list for full information delivered to your inbox ahead of the big day: www.riversidewinterfair.co.uk

Programme of events

11am-5pm     Winter Market @ Haverhub

11am-5pm     Taste of Pembrokeshire food and drink market @ Castle Square

11am-5pm     Board Game Sketch Fest @ Picton Centre

11:45am        Banner Parade assembles with South Wales Police Brass Band @ Swan Square

12noon         Children’s Banner Parade from Swan Square to Old Quay

12:10pm       Entertainment on Main Stage @ Old Quay

12-5pm         BBQ and outdoor bar @ The Bristol Trader

12-6pm         Family fun & Entertainment, Pure West Radio @ Riverside shopping Centre

6pm              Switch on of the lights and fireworks display.

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Charity

Pembrokeshire charities shortlisted for Welsh Charity Awards

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THREE Pembrokeshire organisations have been shortlisted for this year’s Welsh Charity Awards, set to take place on Monday (Nov 25) at the National Museum Cardiff.

The event, which coincides with the start of Welsh Charities Week, celebrates the contributions of charities, community groups, and volunteers across Wales. Representing the county are Milford Haven’s Megan’s Starr Foundation and Milford Youth Matters, alongside Narberth-based SPAN Arts.

The awards, organised by WCVA (Wales Council for Voluntary Action), are the only event dedicated to honouring the voluntary sector in Wales. A record 239 nominations were received this year.

Megan’s Starr Foundation

MEGAN’S STARR FOUNDATION, founded by Nicola Harteveld, is nominated in the Health and Wellbeing category, sponsored by Leaderful Action. The charity supports young people in Pembrokeshire facing mental health challenges, providing free counselling, peer support, and skill-building programmes.

The team said: “This nomination celebrates the heart and soul of our work. Every young person, volunteer, and family member who finds hope and belonging at Megan’s Starr is part of this incredible journey.

“Winning would inspire us to dream bigger, support more, and build a stronger, compassionate future together.”

Harteveld was Volunteer of the Year at last year’s awards.

Milford Youth Matters

MILFORD YOUTH MATTERS has been shortlisted for Fundraiser of the Year, co-sponsored by Thomas Carroll and Zurich Municipal. A fundraising team of seven young individuals, aged 15, has raised £10,000 annually through events such as a charity golf day, reshaping perceptions of young people in Milford Haven.

A spokesperson said: “This nomination recognises the dedication and hard work of our team, who have raised vital funds while developing skills and confidence to reach their full potential. We are extremely proud of their commitment.”

SPAN Arts

SPAN ARTS, based in Narberth, is a finalist in the Welsh Language category, sponsored by Mentrau Iaith. The organisation delivers bilingual arts programmes that celebrate community identity, inclusivity, and accessibility.

Director Bethan Touhig-Gamble said: “SPAN is based in an incredible bilingual county, where the Welsh language is part of the shared culture and identity. To have the work of our volunteers, trustees, staff, and creatives recognised is truly rewarding.”

WCVA Chief Executive Lindsay Cordery-Bruce said: “We’re delighted to have had a record number of nominations this year – 239 in total. That’s testimony to the quality work undertaken by volunteers, community groups, and charities across Wales. I couldn’t be more excited to meet the finalists on Monday and find out who’s scooped the top awards.”

The Welsh Charity Awards highlight the difference made by charities and volunteers across the country. For a full list of finalists, visit the Welsh Charity Awards website.

(Cover image: Milford Youth Matters receive a cheque from Tesco)

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