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News

Scammers trying to take advantage of cornavirus outbreak

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PEMBROKESHIRE residents are being warned to be on their guard against a series of scams attempting to take advantage of the coronavirus outbreak.

Miracle cures, bogus testing kits and counterfeit hand sanitiser are just some of the coronavirus or Covid-19 themed scams being reported nationally.

Whilst no direct reports have been received yet, Pembrokeshire Trading Standards and Dyfed-Powys Police are warning everyone to be on their guard and to look out for vulnerable friends and family who may be targeted.

Scammers are exploiting the coronavirus situation, dressing up familiar old scams to make them appear credible.

Tactics are employed by phone, mail, on the doorstep and online. Some examples include –

Online

  • Bogus World Health Organisation (WHO) emails seeking personal information and delivering malware to corrupt your data.
  • Payment for a list of infected people in your area where you may be required to pay by bitcoin or asked to click on a link which delivers malware

Holiday Refunds

  • Fake websites to claim holiday refunds

Counterfeit Goods

  • Counterfeit or poor quality hand gel and face masks that will not provide the protection they claim

Donations

  • Bogus charities seeking donations for victims of Covid-19
  • Donations for a Covid-19 vaccine

Phone

  • Calls to piper lifeline users that they owe money
  • Criminals claiming to be your bank or utility company

Miracle Cures & Supplements

  • Miracle cures or other health supplements that claim to treat or prevent the virus.

Doorstep

  • Offers to shop and collect medicines, with thieves taking upfront cash payments and not being seen again.
  • Handing over bank cards with pin numbers and personal details resulting in substantial money loss.

Loan Sharks

  • Illegal money lenders prey on people’s financial hardship, charging extortionate interest rates and fees and threats of violence. Report it to the Illegal Money Lending Unit tel. 0300 123 3311 or email imlu@cardiff.gov.uk

Businesses have also been targeted by bank mandate fraud –

  • Emails seeking urgent payment due to cash flow problems,
  • False claims of changes to bank account details in an attempt to pay the scammer instead
  • Third parties claiming to act on behalf of employees incapacitated by the virus

Sandra McSparron, Lead Trading Standards Officer at Pembrokeshire County Council, said: “The list is endless – scammers have no limits, no morals, no scruples – they just want to profit”

“This is a difficult time for everyone, especially vulnerable people who are self-isolating or shielding”.

“Simple acts like keeping in touch by phone or online can make all the difference. Seek advice and support if you or someone you know is concerned about any suspicious contact.”

Cllr Cris Tomos, Cabinet Member for the Environment, Public Protection and Welsh language, added: “It is a very sad but unfortunate fact of life that scammers will try to take advantage of any situation they can to try to get their hands on people’s money.

“We know there are such scams linked to coronavirus being circulated so please follow the advice of our Trading Standards Team and be very wary of unsolicited calls emails, etc and protect yourself and your family from these criminals who are preying on extra vulnerabilities at this time.”

 

Trading standards offer the following advice –

  • If you are unable to go out and need help with essential matters such as shopping and collection of medicines, contact the Council’s Community Coordination Hub (details below). Be wary of anyone turning up on your doorstep without prior arrangement.
  • Don’t click on links or attachments in suspicious emails
  • Never respond to unsolicited emails and phone calls asking for personal or financial details
  • Make sure your anti-viral software is up-to-date
  • Don’t make on the spot decisions – take time and speak to someone you trust for their opinion
  • If you can, carry out your own checks online for adverse reports about a business
  • Register with the Telephone Preference Service to reduce unwanted telemarketing calls tel: 0345 070 0707 or via their website tps@dma.org.uk
  • Don’t take someone’s word who they claim to be – take steps to verify it yourself. Genuine callers will understand and not pressurise you.
  • Consider obtaining a nuisance telephone call blocker to stop nuisance and scam calls. If you would like a free trial of one contact Pembrokeshire Trading Standards team on 01437 764551 or email tradingstandards@pembrokeshire.gov.uk
  • If you need any repairs or home maintenance, ask family and friends for recommendation and if possible obtain a few quotes before you decide
  • Above all, speak to someone if you do have a problem as scammers will often persist to contact you where you have previously made a payment or given personal information

Hiking Up Prices

In addition to scams some retailers have ramped up the price of goods in high demand such as hand gel, paracetamol and toilet roll, a process known as price gouging.

Examples include a standard box of paracetamol priced £59 online and a small bottle of hand sanitiser priced £30.

Competition watchdog the Consumer and Markets Authority, has set up a taskforce to crack down on businesses that cash in during the outbreak.

It states action will be taken against traders that do not heed the warning. eBay has already suspended hundreds of “bad seller” accounts. You can report inflated price concerns to the CMA via the www.gov.uk website.

Pembrokeshire County Council has set up a Community Coordination Hub Team to support vulnerable residents affected by the COVID-19 virus, providing voluntary services such as grocery shopping and medicine delivery.

Business

Curiosity kitchen to close doors as owner takes a ‘heartfelt pause’

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PEMBROKESHIRE’S beloved Curiosity Kitchen is set to close at the end of March, as owner Beverley Newman makes the difficult decision to step back from the business.

In an emotional statement, Newman expressed gratitude to her loyal customers, many of whom have described her venture as a hidden gem.

“I’ve always said that my best days were those spent with my most positive, supportive customers—the people who made this journey worthwhile,” she wrote. “Time and time again, I’ve been told that there’s nothing like my place in Pembrokeshire, that it belongs somewhere like Cardiff or even London.”

However, despite the admiration for her work, she acknowledged that keeping the business going was no longer sustainable.

“To continue would mean treating this as a passion project rather than a viable business,” she explained. “With bills to pay and my own future to consider, I have to make the difficult but necessary decision to step back—for now.”

Newman, who has run Curiosity Kitchen with a focus on creative, high-quality bakes, reassured customers that this was not a farewell, but rather a “strategic pause.” She expressed a desire to travel and gain fresh inspiration before potentially returning with new ideas and a different venture in the future.

“This isn’t failure. It’s simply a detour,” she said.

The announcement has prompted an outpouring of support from customers saddened by the closure but eager to see what the future holds for Newman.

In response to messages from well-wishers, she hinted that her distinctive flavours could soon be available at another Pembrokeshire venue.

Curiosity Kitchen is expected to close by the end of March.

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Business

Karen Wood bids farewell to Dragon LNG after 15 years of community impact

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AFTER more than 15 years at Dragon LNG, Karen Wood, the company’s External Relations and Social Performance Manager, is leaving her role, marking the end of an era in the company’s extensive community engagement efforts. Her departure, effective today (Feb 28), concludes a journey that began in September 2009, during which she played a key role in fostering corporate social responsibility initiatives across Pembrokeshire.

Reflecting on her time at Dragon LNG, Karen highlighted the overwhelming support she has received from colleagues, educators, policymakers, and community leaders, describing it as “incredibly humbling.” She expressed gratitude for the collaborations and friendships built over the years and shared a special memory that encapsulated the impact of her work.

Emily’s story: A legacy of opportunity

School staff, governors, staff from Pembrokeshire County Council and Darwin Experience board members back in 2020.

One of Karen’s proudest achievements is the Dragon Darwin Experience, an initiative aimed at inspiring and educating young people in Pembrokeshire. Among the many success stories from the programme, she recalled Emily’s Story, a tale that continues to resonate within the community.

The Dragon LNG Darwin Centre Experience: Providing free field trips and hands-on activities to engage pupils

Emily was the first girl to take part in the Dragon Darwin Experience workshop in 2005, held at Pembrokeshire College under the leadership of then-principal Glyn Jones. Years later, in 2017, Karen commissioned Emily’s Story to support Dragon LNG’s application for the prestigious UBS UK Award for Education at the UK Business in the Community Responsible Business Awards. Competing against corporate giants such as British Land Rover, Greggs, Toyota UK, RBS, Hogan Lovells, and Amazon UK & Ireland, Dragon LNG made it to the final round, facing a grilling from an eight-person panel that included representatives from UBS, Goldman Sachs, Rothschild & Co, and Amazon UK.

Dragon LNG was working with 76 local schools when it won an award in 2017

On July 4, 2017, at the Royal Albert Hall, Dragon LNG achieved a milestone moment—winning the award, becoming the only Welsh company to do so that year. While Emily was unable to attend the ceremony due to volunteering overseas, her journey exemplified the long-lasting impact of the programme. The award recognised Dragon LNG as a leader in corporate responsibility, demonstrating how business can drive positive social change.

“Your organisation is a powerful example of the difference business can make to address some of society’s biggest issues,” read a congratulatory message from Business in the Community.

Karen also revealed that an update to Emily’s Story was commissioned last year to celebrate the 20th anniversary of the Dragon Darwin Experience, ensuring the legacy continues to inspire future generations.

Huge impact: Karen Wood has driven Dragon’s engagement with the community

Closing a chapter, looking ahead

As Karen bids farewell to Dragon LNG, she leaves behind a strong legacy of educational and community engagement initiatives that have touched countless lives. While this chapter in her career closes, she remains optimistic about the future and looks forward to seeing the ongoing positive impact of the programmes she helped establish.

“While this particular book is closing, I know the stories, lasting friendships, and connections we’ve built will endure far beyond my final day. I hope our paths will cross again, and I’ll be cheering you on as you continue to achieve great things,” Karen said in her farewell message.

Her departure signals a new phase for Dragon LNG and its community programmes, raising questions about what comes next for the company’s engagement initiatives. However, one thing remains clear—Karen’s contributions have left an indelible mark on Pembrokeshire, ensuring that the seeds of opportunity she helped plant will continue to grow for years to come.

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Crime

‘No consultation’ over Narberth police station sale

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NARBERTH councillors have said there was no consultation with them over the sale of the town’s police station; the town council saying it only heard of it after a press release was issued.

Yesterday, February 27, Dyfed-Powys Police announced it is to sell Narberth Police Station and relocate to a new base with Mid and West Wales Fire and Rescue Services (MAWWFRS) in nearby Spring Gardens.

The current Jesse Road station has been identified as not meeting modern day policing requirements, the force has said.

It stated: “As a result, and as part of a £10m savings plan spanning three years, a decision has been made to formally close the station and sell the property.”

Dyfed-Powys Police says it will maintain its presence in Narberth, from a new co-location base.

Reacting to the announcement, Narberth Town Council said it only heard about the sale through a press release shared by news outlets.

A statement said: “Mayor Cllr Chris Walters has written to [Dyfed-Powys Police and Crime Commissioner] Dafydd Llewlyn to express his disappointment in learning about the closure of Narberth Police Station and its intention to exit the town.

“No correspondence has been received by the town council in any capacity from either Mr Llewellyn or Dyfed Powys Police, and we are now seeking answers as to why the town has been overlooked for their views.

“We as a town council are very disappointed in this press release, especially as this was the first time we were made aware.”

County Councillor for Narberth, Cllr Marc Tierney said: “The Police and Crime Commissioner has informed me that Dyfed-Powys Police intends to sell their police station in Narberth and co-locate their service with that of the Fire Service at Spring Gardens.

“There doesn’t appear to have been any consultation on this proposal which is disappointing. Consultation allows for the co-production of public services and an opportunity for local residents to input suggestions that may enhance the final decision.

“Therefore, I have asked for a meeting with the Police and Crime Commissioner and the Chief Constable to ensure that the service in Narberth meets demand and keeps our community safe.”

Speaking about the sale and re-location, Chief Constable Dr Richard Lewis has said: “This decision has come after careful evaluation to make best use of resources and deliver an effective police service that meets the needs and expectations of our communities.

“The closure and sale of this police station is a step forward in modernising and improving our services, enabling officers to continue their work with greater efficiency and effectiveness.

“The decision has been made with the best interests of taxpayers and the community in mind, as the current station does not meet modern day policing requirements and is expensive to run.

“I want to reassure our local communities that Heddlu Dyfed-Powys Police is committed to maintaining the same level of service and support for our local communities, and residents and business in Narberth will see no difference.”

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