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Scammers trying to take advantage of cornavirus outbreak

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PEMBROKESHIRE residents are being warned to be on their guard against a series of scams attempting to take advantage of the coronavirus outbreak.

Miracle cures, bogus testing kits and counterfeit hand sanitiser are just some of the coronavirus or Covid-19 themed scams being reported nationally.

Whilst no direct reports have been received yet, Pembrokeshire Trading Standards and Dyfed-Powys Police are warning everyone to be on their guard and to look out for vulnerable friends and family who may be targeted.

Scammers are exploiting the coronavirus situation, dressing up familiar old scams to make them appear credible.

Tactics are employed by phone, mail, on the doorstep and online. Some examples include –

Online

  • Bogus World Health Organisation (WHO) emails seeking personal information and delivering malware to corrupt your data.
  • Payment for a list of infected people in your area where you may be required to pay by bitcoin or asked to click on a link which delivers malware

Holiday Refunds

  • Fake websites to claim holiday refunds

Counterfeit Goods

  • Counterfeit or poor quality hand gel and face masks that will not provide the protection they claim

Donations

  • Bogus charities seeking donations for victims of Covid-19
  • Donations for a Covid-19 vaccine

Phone

  • Calls to piper lifeline users that they owe money
  • Criminals claiming to be your bank or utility company

Miracle Cures & Supplements

  • Miracle cures or other health supplements that claim to treat or prevent the virus.

Doorstep

  • Offers to shop and collect medicines, with thieves taking upfront cash payments and not being seen again.
  • Handing over bank cards with pin numbers and personal details resulting in substantial money loss.

Loan Sharks

  • Illegal money lenders prey on people’s financial hardship, charging extortionate interest rates and fees and threats of violence. Report it to the Illegal Money Lending Unit tel. 0300 123 3311 or email [email protected]

Businesses have also been targeted by bank mandate fraud –

  • Emails seeking urgent payment due to cash flow problems,
  • False claims of changes to bank account details in an attempt to pay the scammer instead
  • Third parties claiming to act on behalf of employees incapacitated by the virus

Sandra McSparron, Lead Trading Standards Officer at Pembrokeshire County Council, said: “The list is endless – scammers have no limits, no morals, no scruples – they just want to profit”

“This is a difficult time for everyone, especially vulnerable people who are self-isolating or shielding”.

“Simple acts like keeping in touch by phone or online can make all the difference. Seek advice and support if you or someone you know is concerned about any suspicious contact.”

Cllr Cris Tomos, Cabinet Member for the Environment, Public Protection and Welsh language, added: “It is a very sad but unfortunate fact of life that scammers will try to take advantage of any situation they can to try to get their hands on people’s money.

“We know there are such scams linked to coronavirus being circulated so please follow the advice of our Trading Standards Team and be very wary of unsolicited calls emails, etc and protect yourself and your family from these criminals who are preying on extra vulnerabilities at this time.”

 

Trading standards offer the following advice –

  • If you are unable to go out and need help with essential matters such as shopping and collection of medicines, contact the Council’s Community Coordination Hub (details below). Be wary of anyone turning up on your doorstep without prior arrangement.
  • Don’t click on links or attachments in suspicious emails
  • Never respond to unsolicited emails and phone calls asking for personal or financial details
  • Make sure your anti-viral software is up-to-date
  • Don’t make on the spot decisions – take time and speak to someone you trust for their opinion
  • If you can, carry out your own checks online for adverse reports about a business
  • Register with the Telephone Preference Service to reduce unwanted telemarketing calls tel: 0345 070 0707 or via their website [email protected]
  • Don’t take someone’s word who they claim to be – take steps to verify it yourself. Genuine callers will understand and not pressurise you.
  • Consider obtaining a nuisance telephone call blocker to stop nuisance and scam calls. If you would like a free trial of one contact Pembrokeshire Trading Standards team on 01437 764551 or email [email protected]
  • If you need any repairs or home maintenance, ask family and friends for recommendation and if possible obtain a few quotes before you decide
  • Above all, speak to someone if you do have a problem as scammers will often persist to contact you where you have previously made a payment or given personal information

Hiking Up Prices

In addition to scams some retailers have ramped up the price of goods in high demand such as hand gel, paracetamol and toilet roll, a process known as price gouging.

Examples include a standard box of paracetamol priced £59 online and a small bottle of hand sanitiser priced £30.

Competition watchdog the Consumer and Markets Authority, has set up a taskforce to crack down on businesses that cash in during the outbreak.

It states action will be taken against traders that do not heed the warning. eBay has already suspended hundreds of “bad seller” accounts. You can report inflated price concerns to the CMA via the www.gov.uk website.

Pembrokeshire County Council has set up a Community Coordination Hub Team to support vulnerable residents affected by the COVID-19 virus, providing voluntary services such as grocery shopping and medicine delivery.

Community

Craig Flannery appointed as new Chief Fire Officer

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MID AND WEST WALES FIRE SERVICE LEADERSHIP CHANGE

MID and West Wales Fire and Rescue Service has announced the appointment of Craig Flannery as its new Chief Fire Officer, with effect from Monday, December 15, 2025.

Mr Flannery has served with the Service for more than twenty years, progressing through a wide range of middle management and senior leadership roles across both operational and non-operational departments.

During his career, he has been closely involved in strengthening operational delivery, risk management and organisational development. His work has included leading innovation in learning and development, overseeing the Service’s On-Call Improvement Programme, and driving investment in key enabling functions such as workforce development and information and communication technology.

The appointment followed a rigorous, multi-stage recruitment process led by Mid and West Wales Fire and Rescue Authority. Candidates were assessed through structured interviews, strategic leadership exercises and scenario-based assessments designed to test operational judgement, organisational vision and the ability to lead a modern fire and rescue service.

External professional assessors were also engaged to provide independent scrutiny, ensuring the process met high standards of fairness, transparency and challenge.

Mr Flannery emerged as the strongest candidate, demonstrating clear strategic leadership capability, detailed organisational knowledge and a strong commitment to community safety and service improvement.

Councillor John Davies, Chair of Mid and West Wales Fire and Rescue Authority, said: “Craig brings a deep understanding of our Service and a clear vision for its future. His appointment will strengthen our ability to innovate, support our workforce and deliver high-quality protection for the communities we serve.

“As we navigate a rapidly changing landscape, Craig’s experience in driving innovation and organisational development will be invaluable in helping us adapt and transform for the future.”

Commenting on his appointment, Mr Flannery said: “It is a privilege to lead this outstanding Service. I am committed to supporting our people, strengthening partnerships and building on the strong foundations already in place.

“As the challenges facing fire and rescue services continue to evolve, we must modernise and innovate, ensuring we have the skills, technology and capability needed to meet the needs of our communities. I look forward to working with colleagues and partners across Mid and West Wales to deliver a resilient, progressive Service that keeps people safe and places our staff at the heart of everything we do.”

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Health

Resident doctors in Wales vote to accept new contract

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RESIDENT doctors across Wales have voted to accept a new contract, with 83% of those who took part in a referendum backing the agreement, according to BMA Cymru Wales.

The contract includes a four per cent additional investment in the resident doctor workforce and introduces a range of reforms aimed at improving training conditions, wellbeing and long-term workforce sustainability within NHS Wales. The BMA says the deal also supports progress towards pay restoration, which remains a central issue for doctors.

Key changes include new safeguards to limit the most fatiguing working patterns, measures intended to address medical unemployment and career progression concerns, and reforms to study budgets and study leave to improve access to training opportunities.

Negotiations between the BMA’s Welsh Resident Doctors Committee, NHS Wales Employers and the Welsh Government concluded earlier this year. Following a consultation period, a referendum of resident doctors and final-year medical students in Wales was held, resulting in a clear majority in favour of the proposals.

Welsh Resident Doctors Committee chair Dr Oba Babs Osibodu said the agreement marked a significant step forward for doctors working in Wales.

He said: “We’re proud to have negotiated this contract, which offers our colleagues and the future generation of doctors safer terms of service, fairer pay, and better prospects so that they can grow and develop their careers in Wales.

“This contract will help to retain the doctors already in training, and also attract more doctors to work in Wales, where they can offer their expertise and benefit patients.”

Dr Osibodu added that the BMA remains committed to achieving full pay restoration and acknowledged that challenges remain for some doctors.

“Whilst this contract sets the foundations for a brighter future for resident doctors in Wales, we recognise that there are still doctors who are struggling to develop their careers and secure permanent work,” he said. “We need to work with the Welsh Government and NHS employers to address training bottlenecks and underemployment.”

The Welsh Government has previously said it recognises the pressures facing resident doctors and the importance of improving recruitment and retention across NHS Wales, while also highlighting the need to balance pay agreements with wider NHS funding pressures and patient demand.

The new contract is expected to be phased in from August 2026. It will initially apply to doctors in foundation programmes, those in specialty training with unbanded rotas, and new starters, before being rolled out to all resident doctors across Wales.

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Crime

Swansea man jailed for online child sex offence dies in prison

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A SWANSEA man who was jailed earlier this year for attempting to engage in sexual communication with a child has died while in custody.

Gareth Davies, aged 59, of the Maritime Quarter, was serving an 18-month prison sentence after being convicted in May of sending sexually explicit messages to what he believed was a 14-year-old girl. The account was in fact a decoy used as part of an online safeguarding operation.

The court heard that Davies began communicating with the decoy between November and December 2024 and persistently pursued the individual, later attempting to arrange a face-to-face meeting. He was arrested after being confronted by the decoy operators.

Davies had pleaded not guilty but was convicted following a trial. At the time of sentencing, police described the messages as extremely concerning and said his imprisonment was necessary to protect children.

It has now been confirmed that Davies died at HMP Parc on Wednesday (Nov 27) while serving his sentence.

The Prisons and Probation Ombudsman has launched an independent investigation into the death, which is standard procedure in all cases where someone dies in custody. No cause of death has been released at this stage.

A coroner will determine the circumstances in due course.

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