One in 14 households affected as housing crisis deepens

MORE than 94,000 households in Wales are waiting for a social home—equivalent to one in every fourteen homes across the country.

The figures, obtained by Shelter Cymru through Freedom of Information (FOI) requests to every local authority in Wales, reveal the scale of the housing emergency. In total, the waiting lists cover approximately 170,000 people, including around 45,000 children.

Despite the mounting demand, just 2,600 new social homes were built in Wales last year. At this rate, it would take 35 years to meet the current need, campaigners have warned.

The charity is calling for urgent action and a step change in investment from the Welsh Government, warning that the housing crisis is having a devastating impact on individuals and families—particularly single-parent households, who are disproportionately represented on waiting lists.

Shelter Cymru is supporting Louise*, a single mother living in temporary accommodation with her two children after being made homeless due to rent arrears. Louise said: “It’s horrendous because you’re living in limbo. You live a completely different life because you don’t know what’s next. All I want is somewhere permanent so I can get my life back to normal, so I can get a job again. But it’s just the waiting. We’re not able to make plans. We’re stuck here. You can’t think about planning your future.”

Ruth Power, CEO of Shelter Cymru, said the figures should serve as a wake-up call.

“These new figures are a wake-up call,” she said. “It is unacceptable that more than 94,000 households are forced to wait years for a place they can call home. We must confront the reality that, as a nation, we are failing to meet the needs of our communities.

“Investing in social homes is a moral obligation; it is an investment in a stable foundation for people’s lives, health and futures. But it’s also a practical solution to a pressing problem. If we don’t deliver more social homes, it will ramp up the financial pressures on local authorities that are already struggling to cope with local demand.”

Shelter Cymru is calling on the Welsh Government to increase funding to build or acquire new social homes and develop a clear national strategy. The charity says social homes must be placed at the heart of housing policy in Wales.

The Welsh Government has committed to delivering 20,000 new social homes by the end of 2026, but Shelter Cymru and its partners say this will not be enough.

Alicja Zalesinska, Chief Executive of Tai Pawb and a leader of the “Back the Bill” campaign, said: “The positive steps from Welsh Government aimed at meeting people’s housing needs clearly fall short of the fundamental change necessary to address the housing emergency.

“I have no doubt that this need for change is felt deeply by the 170,000 people on the waiting lists, who simply cannot wait 35 years for their housing situation to be resolved.

“That’s why the Back the Bill coalition believes that addressing the housing crisis must be a central mission for the government—and it can only be achieved by hardwiring this commitment into Welsh legislation by introducing the right to a good home.”

Shelter Cymru is working with the Bevan Foundation to campaign for long-term reforms to the social housing system and boost the supply of affordable homes.

*Name changed to protect identity.

NEW electric vehicle (EV) chargers installed in the Welsh mountains are among the highest-altitude charge points in the UK – and arguably the most scenic.

RAW Charging has installed a set of new EV chargers at Pont ar Daf car park, a gateway to Pen y Fan, the tallest peak in southern Britain. Situated in the Bannau Brycheiniog (Brecon Beacons) National Park, the chargers allow walkers and nature lovers to power up their vehicles while exploring the great outdoors.

Standing at 886 metres above sea level, Pen y Fan attracts around 500,000 visitors each year. Its name translates to “Top of this Place” in Welsh. The Pont ar Daf car park, where the new chargers are located, lies at approximately 440 metres, making it one of the highest EV charging locations in the country.

Other high-altitude charging sites in the UK include the Cairnwell Pass and Glenshee Ski Centre in the Scottish Highlands, sitting at around 670 metres, and the Kirkstone Pass Inn in the Lake District, which has charge points at approximately 454 metres.

The Pont ar Daf chargers are part of a nationwide rollout by RAW Charging in partnership with the National Trust. The £12 million project, launched in 2023, has already delivered over 160 EV charging bays at 18 National Trust sites. In 2025, installations will expand to more than 20 iconic destinations, including Cragside Estate, Packwood, Grey’s Court, Stourhead and Polesden Lacey, coinciding with the National Trust’s 130th anniversary.

Jason Simpson, CEO of RAW Charging, said: “Destinations such as Pen y Fan draw hundreds of thousands of visitors each year to enjoy their natural beauty. Until now, many EV drivers had to plan detours to find suitable charging points. With the installation at Pont ar Daf, visitors can now conveniently charge while immersed in some of the UK’s most spectacular scenery.”

The 12 new charging bays offer 100% renewable energy and feature contactless payment for ease of use.

According to Zapmap, there are now 38,737 public charging locations across the UK, with just 4% located in Wales. With an estimated 1.3 million EVs currently on the road, and projections suggesting that 55% of vehicles will be electric by 2030, the need for well-placed infrastructure is growing rapidly.

March 2025 marked a record-breaking month for EV adoption, with sales rising 38% year-on-year.

THE WALES AIR AMBULANCE charity shop in Tenby is calling for new volunteers to join its friendly and hardworking team ahead of a busy summer season.

Karen Ward, Assistant General Manager at the Upper Frog Street store, says volunteering has been one of the most rewarding decisions she’s made. Karen, 66, lives in Hundleton and makes the thirty-minute drive to Tenby five days a week.

“I haven’t looked back since joining the team two years ago,” she said. “Our shop is very popular – there’s always someone coming through the door!”

Originally from the Midlands, Karen previously worked in Birmingham’s Jewellery Quarter before moving to West Wales. She spent 22 years working at Kiln Park and returned to retail in 2023.

The grandmother of four added: “The shop is so much fun. We create a great atmosphere for our volunteers – we want everyone to enjoy being here. We love to celebrate birthdays with cake, silly hats, music and a good sing-song. We definitely go over the top!”

Karen says no two days are the same, and there’s always plenty to do. “There’s never a dull moment,” she said. “Some days you’re sorting through donations, other days you’re pricing stock or serving customers. Our manager, Kirsty Gardiner, and I do the back-of-house work, while our wonderful volunteers handle the shop floor.”

From tidying rails and cleaning to dressing windows and helping customers, there’s a job for everyone. “We want the shop to look great and be welcoming – it’s about creating a space people want to come back to,” said Karen.

The shop attracts a wide mix of customers. “We have regulars who visit every day and always find something to buy,” she said. “Holidaymakers pop in too – the kids head for the toys and books, mum browses the clothes, and dad makes a beeline for the furniture.”

The shop also plays an important social role. “Some of our older visitors come in just for a chat,” Karen added. “Sometimes we’re the only people they’ll talk to all day. That ten-minute conversation means the world.”

Window displays are a point of pride for the team. “People often poke their heads in and say, ‘Is this really a charity shop?’” Karen laughed. “Kirsty and I do the windows – we love getting creative with new themes. The volunteers always take the credit when people compliment the display, which is lovely – everyone feels proud.”

Upcoming displays include a colourful spring theme, followed by Easter decorations and then a ‘Glastonbury-style’ summer festival window.

The Wales Air Ambulance Charity relies on public donations of pre-loved items such as clothes, furniture, games, ornaments and music.

Karen said: “We’re a busy shop with a brilliant team, but we really do need more volunteers as we head into summer. There’s no age limit, and no experience is needed – we’ll train you. It’s a great way to gain confidence and new skills, and it looks fantastic on your CV.”

To find out more about volunteering, donating, or shopping at Wales Air Ambulance stores, visit: walesairambulance.com/shops