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Warning as courier fraud scammers trick people into handing over gold

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SCAMMERS are continuing to target people in new ways, with victims now being asked to buy gold to hand to a courier working for the police.

Last week an elderly woman in West Wales fell victim to courier fraud after being conned into believing she was working with police to prevent fraud. She was tricked into buying £25,000 of gold and handing it over to scammers.

DC Gareth Jordan, from Dyfed-Powys Police’s cybercrime team, said the recent crimes had seen victims called by someone purporting to be a police officer from Paddington Police Station.

DC Jordan added: “The fake police officer tells them about fraudulent activity on the persons bank card, or tells them that they need to transfer money to another account due to suspicious activity.

“It is the prelude to courier fraud, where someone comes to pick up the bank card, after extracting all the details such as PIN from the victim, or getting the person to go to the bank to withdraw money that can then be collected or sometimes transferred into other accounts.”

Since October the force has received complaints of 62 courier fraud calls. Thankfully 52 of the potential victims realised it was fraud, with a further five prevented when the bank intervened.

Sadly, five people fell victim to the criminals – two handed over gold, while three gave cash.

Their total losses were £63,000.

“We are working to make bank staff to look for the tell-tale signs of this, and contacting their branch managers to ensure staff are aware,” said DC Jordan.

“We are asking PCSOs to visit banks that are open on their patch and ask bank staff to inform any customers withdrawing money or transferring money about this scam.

“This scam is often aimed at the older generation, who have a respect for the police and may fall for the story that much more readily.

“What is worrying is that it can be just the start of further fraudulent activity including phoning the victim up stating they are the bank and getting the victim to transfer money to another account in the deceitful belief that their own account is now at risk due to fraudulent bank card use. The third part is investment fraud and gold purchases.”

The three phases of courier fraud

The scam begins with a person, usually male, phones the victim pretending to be a police officer. The bogus police officer explains that the victim’s bank accounts are under threat from fraudsters.

He convinces the victim to participate in a fictitious undercover police operation to catch the fraudsters and safeguard their funds.

They are told not to inform anyone, including their bank, as bank staff are equally under suspicion. Often the bogus police officer discloses private financial information about the victim, which is used to encourage the victim to trust them.

First phase: To influence the victim, the suspect asks about his/her bank account balances and overdraft facilities in place. The victim is then instructed to withdraw a small amount of cash (depending on victim’s bank balance). Victim is instructed to hand over the cash to a courier who must confirm a password/pin number provided by the suspect. Victim is later called on the phone and told most of the cash was identified as counterfeit.

Second phase: Once the victim trusts and believes the suspects’ instructions, he/she is provided with several bank account numbers (mule accounts). Victim is instructed to move a large amount of their money (often £100,000 to £300,000) into what is purported to be “safe” accounts, which are actually the mule accounts. Often the holders of the beneficiary accounts are third parties (patsy) who are unaware of the sources of the credit in their account. The money is quickly dissipated from the beneficiary accounts into accounts outside UK jurisdiction. Monies in the beneficiary account may simply be withdrawn from any UK ATM.

Third phase: Victims are instructed to either buy gold bars or high-valued watches. Again these items are handed to a courier who confirms a password given to the victim over the phone by the suspect.

DC Jordan said the order of the phases changes from victim to victim.

He said: “The suspects invest a considerable amount of time and effort in building a rapport with the victim.

“They usually instruct the victim not to divulge any details to anyone because the ‘operation’ must remain covert. Victims are coached with a cover story for bank staff, if their transactions (unusual) are flagged by the banks safety measures.”

Please remember – and tell others . . .

  • The police, or your bank, will never ask you to withdraw money or transfer it to a different account.
  • Your bank will never send a courier to your home
  • Your bank and the police will never collect your bank card
  • Your bank and the police will never ask you to reveal your full banking password or PIN
  • If you receive one of these calls, end it immediately
  • Do not click on links or attachments in unexpected or suspicious texts or emails.
  • Confirm requests are genuine by using a known number or email address to contact organisations directly.

If you think you, or someone you know, may have been targeted by scammers, please report it to us online: 

https://www.dyfed-powys.police.uk/en/contact-us/report-an-incident/, by email 101@dyfed-powys.pnn.police.uk or call 101.

Always call 999 if you feel you are in immediate harm or danger.

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Pembroke Dock: Two in hospital following Fort Road car accident

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EMERGENCY SERVICES dealt with what has been described by a witness as a “horrific car accident” in the Pembroke Dock area on Wednesday night (Jun 12).

A 23-year-old woman, driving a black BMW, travelled down Fort Road at speed, hit a low wall, catapulting the vehicle some considerable distance across a picnic area. The vehicle ended up irreparably damaged on the beach – which was luckily not in use at the time – landing next to the old Cambridge Gun Tower.

No other vehicles seem to have been involved, police said.

The driver has been arrested but remains in hospital, one passenger is in a critical but stable condition, in Cardiff, and a second passenger sustained only minor injuries.

A spokesperson for Welsh Ambulance Service spokesperson said: “We were called at 10.45pm on Wednesday night (Jun 23), to reports of a road traffic accident near the Fort Road car park in Pembroke Dock.

“We attended the scene with one rapid response vehicle, two emergency ambulances and our Emergency Medical Retrieval and Transfer Service.

“Two people were taken to University Hospital Wales, Cardiff for further treatment.”

The police are appealing in the media for information following the crash.

An official statement from the police reads as follows: “We were called to Fort Road, Pembroke Dock, at around 10.45pm on Wednesday night to reports of a single-vehicle collision. Ambulance and fire service also attended.

“A 19-year-old man was taken to the Heath Hospital in Cardiff and remains in a critical but stable condition.

“A second passenger attended hospital for minor injuries but has since been discharged. A 23-year-old woman was arrested, and currently remains in hospital.

“Anyone who witnessed the collision but who has not yet spoken to us should get in touch by emailing 101@dyfed-powys.pnn.police.uk, visiting our website, or calling 101.

UPDATE: 24.06.2021, 15:47HRS

On Thursday (Jun 24) said that the female who was arrested was de-arrested because of the need for medical treatment, and is “no longer under arrest at this time.”

The police also added that their investigation was “still active”.

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Pembrokeshire call handler helps deliver Llanelli couple’s new baby

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A 999 CALL HANDLER from Pembrokeshire has helped deliver a Llanelli couple’s baby.

Father-of-two Chris Bassett, from Hook, answered the call from the Trust’s Clinical Contact Centre in Carmarthen, and whose instructions on loudspeaker enabled the pair to deliver their 8lb 1oz new arrival safely.

Thanks to Chris, Troy Smith, 34, and partner Abigail Jones, 33, delivered baby Arabella Dilys Smith in the bedroom of their Llanelli home.

Troy said: “I’ve never felt adrenaline like it but I knew I had to focus on the situation for Abigail and the baby’s sake.

“It all happened so quickly, but Chris’ voice on the other end of the phone kept us calm.”

Abigail, a teacher at Ysgol Carreg Hir in Briton Ferry, went into labour at around 10.00pm on Thursday, June 3, and made a trip to hospital, where nurses confirmed she was in the early stages.

The couple returned to their Pwll home, but their soon-to-be daughter had other ideas.

Troy said: “At around 4.30am, Abigail developed a lot of pain and said she had an urge to push.

“I thought, ‘Right, this is happening’ and phoned an ambulance because I knew I’d be delivering the baby right there and then.”

It was Chris, a former RAF Aerospace Systems Operator, who picked up the call in the early hours of Friday, June 4.

The 29-year-old, who has been with the Welsh Ambulance Service for 18 months, said: “As soon as I answered the call, it was obvious that Troy and Abigail were in distress, as anyone would be in that situation.

“The priority was to get Abigail in a comfortable position to deliver the baby safely.

“For me, it was about giving them clear instructions while trying to keep them both calm.”

Troy added: “I just did what came naturally. When you’re in that situation, you just do it.

“As soon as Arabella came, I felt this wave of relief and I just couldn’t believe how gorgeous she was.

“Chris was so professional and handled the situation really well.

“He gave us all the information and kept us calm.”

Ambulance crews arrived soon after, and took Abigail to Carmarthen’s Glangwili General Hospital, where she was treated for shock before being discharged the following day.

Abigail said: “The whole thing was petrifying because I just never expected to be having the baby at home, but we’re so grateful to Chris for helping us to deliver Arabella safely.”

Chris added: “In your role as a 999 call handler, you’re helping people in their darkest hour, but I’m just glad this call had a happy ending.

“This is the third baby I’ve helped to deliver during my time at the ambulance service, but the first one I’ve had the pleasure of meeting.”

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Covid causes partial school closure at Haverfordwest High VC

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A PARTIAL school closure is in force today at Haverfordwest High VC school after a pupil in year 9 has tested positive for coronavirus.

All students in year 9 must stay at home , isolate and await further instruction while the school completes all of the necessary Track and Trace processes.

In a statement released by the school, they said: “We have been informed that a Year 9 pupil has tested positive for COVID-19.

“We wish them a speedy recovery.

“As a precautionary measure and to enable us to complete all of the necessary Track and Trace processes, the school will be closed to Year 9 Pupils today.

“The school remains open to all other year groups.

“Until further notice, Year 9 students should stay at home and isolate until further instructions are given. Lessons for all other year groups will continue as usual. Unless your child is in Year 9 they should attend school.”

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