Business
Celtic collection appointed to manage new Milford Haven hotel
A 100-BEDROOM hotel being built as part of the Milford Waterfront development in Milford Haven will be managed and operated by the team responsible for the iconic Celtic Manor Resort, as part of its expanding Celtic Collection of properties.
Celtic Manor, which made global headlines when it staged the 2010 Ryder Cup and the 2014 NATO Summit, brings its knowledge and expertise to operating the new hotel in partnership with the Port of Milford Haven, the venue’s owner.
Forming part of the Celtic Collection’s new portfolio of Tŷ Hotels, the 46,000 sq ft property will be located at the entrance to Milford Waterfront on the Pembrokeshire Coast.
When it opens in 2022, the new hotel will feature four floors of bedroom accommodation and benefit from picture-postcard views across Milford Marina. A variety of bedroom types, including family rooms, make it the ideal base for purposeful travellers for both business and leisure.
Tŷ Hotel Milford Waterfront will also house a restaurant and bar, a private dining area, and an activity suite within the ground floor.
The hotel will provide a significant draw for new tourists to Milford Haven and Pembrokeshire, as part of a major redevelopment of the waterfront. Around 50 permanent jobs will be created in the hotel’s operations with many more supported in the supply chain.
Chief Executive at the Port of Milford Haven, Andy Jones, said: “The new Tŷ Hotel is great news for Pembrokeshire and represents a watershed moment for Milford Waterfront. The Celtic Collection, with its international standing, shares our passion for the destination – with its fascinating history and stunning marina backdrop – and has joined us to tell a global audience that Milford Waterfront is a fantastic place to visit and to stay.
“An investment of this kind creates a ripple effect, building even greater positivity among local businesses and creating opportunities for jobs and long-term growth. Despite lockdowns during the Covid pandemic, many Milford Waterfront businesses have continued to thrive and are looking forward to opening their doors again and welcoming families and foodies alike.
“We are a proud Pembrokeshire business and are delighted to be bringing this high quality investment to the area in partnership with The Celtic Collection. It really does demonstrate to other investors that Pembrokeshire offers great opportunities for growth.”
Construction work commenced in January and has been ongoing during the present lockdown with the hotel expected to be completed in time for opening in the Spring of 2022.
The Celtic Collection Chief Executive Ian Edwards said: “We are delighted to have been appointed to manage and operate this exciting new hotel in a spectacular waterfront location and we are excited to launch this partnership with the Port of Milford Haven.
“After such a difficult year for tourism and hospitality, it is fantastic to announce this positive news as we look forward to the sector reopening. We know this hotel is going to bring a welcome boost to the local economy and attract a lot of new visitors to Milford Haven.
“This is a brilliant opportunity for The Celtic Collection to expand our horizons and bring our expertise in hotels and hospitality to Pembrokeshire, a region which is world-renowned as a tourist destination thanks to its spectacular coastline and landscape, and its welcoming people.
“We look forward to working with the community and with local suppliers and stakeholders to make a real success of this new hotel and drive more prosperity for the region.”
Chair of Visit Pembrokeshire, Jane Rees-Baynes, said: “We, at Visit Pembrokeshire, are delighted to learn that the new operator of the Milford Waterfront hotel will be Tŷ Hotels, part of the Celtic Collection. The new hotel will not only bring a new accommodation offering to this part of Pembrokeshire, it will also bring additional employment opportunities in one of our key sectors.
“It builds on the fantastic work the Port of Milford Haven has been doing with Milford Waterfront – strengthening the offering both for locals and for visitors. We look forward to working closely with the Port, Milford Waterfront and Tŷ Hotels to help deliver our vision of growing tourism in Pembrokeshire for the benefit of all.”
Business
St Clears discount store in closing down sale after chain enters administration
A WELL-KNOWN discount retailer in St Clears is advertising a closing down sale after its parent company fell into administration, raising fresh concerns about the future of another high street store in west Wales.
The Original Factory Shop, which trades from Pentre Road in St Clears, has launched an “up to 30% off” sale as administrators attempt to secure the future of the business.
The chain, which sells clothing, homeware, garden products, toys and everyday essentials, appointed joint administrators Rick Harrison and James Clark of Interpath Advisory last week.
Founded in 1969, the retailer operates 137 stores across the UK and employs around 1,180 staff.
In a statement, Interpath said the company had faced difficult trading conditions common across the high street, including rising costs, weaker consumer spending and increased employment expenses. It added that problems with a third-party warehouse and logistics provider had also disrupted sales.
Despite the administration, the joint administrators say all stores will continue trading for now while options for the business are explored. The company’s online store is set to close.
Rick Harrison, managing director at Interpath and joint administrator, said the retailer had long been a fixture in town centres across the country but had struggled in the current climate.
Over the coming weeks, administrators will review whether parts of the business can be sold or restructured.
However, signage and social media posts from the St Clears branch suggest uncertainty locally, with the store promoting a closing down sale and urging shoppers to “grab a bargain while stocks last”.
The St Clears outlet is one of the last remaining branches in west Wales. Stores in Fishguard, Haverfordwest and Milford Haven closed last year. The Cardigan branch is also understood to be running a similar clearance sale.
The loss of another discount retailer would mark a further blow for smaller town centres already facing reduced footfall and rising costs.
Business
Cardiff airport investment under fire as Qatar link stalls despite £400m public backing
Ministers admit no meetings with airline that once received Welsh Government marketing support
THE FUTURE of Cardiff Airport’s long-haul ambitions has been thrown back into the spotlight after Welsh ministers admitted they have not personally met Qatar Airways executives — despite the airline once operating the airport’s flagship international route and benefiting from a publicly funded marketing partnership.
The admission has prompted fresh questions over whether taxpayers are getting value for the almost £400 million of public money that has been invested in the airport since it was bought by the Welsh Government in 2013.
South Wales Central Conservative MS Andrew RT Davies said the lack of direct engagement was “unacceptable”, arguing that ministers had failed to prioritise restoring one of Wales’ most important global connections.
In written questions to Economy Minister Rebecca Evans and Transport Minister Ken Skates, he asked how many times they had met Qatar Airways since August 2024.
Both confirmed they had not held any meetings.
Ms Evans said commercial negotiations are led by the airport’s executive team and added she would “very much welcome” the route’s return when the time is right.
Mr Skates said responsibility for the airport sits outside his portfolio and declined to comment further while discussions are ongoing.

Flagship route
Qatar Airways launched daily flights between Cardiff and Doha in 2018 to considerable fanfare.
At the time, ministers described the service as “transformational”, linking Wales directly to one of the world’s biggest aviation hubs and providing one-stop access to more than 150 destinations across Asia, Australia, Africa and the Middle East.
Business groups said the route would make Wales more attractive to inward investors and exporters, while tourism chiefs hoped it would bring higher-spending international visitors.
To promote the link, the Welsh Government entered into a two-year marketing partnership with the airline, understood to be worth around £1 million, aimed at raising Wales’ profile overseas and encouraging travel through Cardiff.
The agreement funded joint advertising and promotional campaigns in international markets.
However, the route operated for less than two years before being suspended at the start of the Covid-19 pandemic in 2020.
While Qatar Airways has since restored flights to other UK airports including Heathrow, Manchester and Birmingham, Cardiff remains the only former UK destination where services have not resumed.

Value for money questions
The situation has reignited debate over whether the public investment delivered lasting benefits.
Critics say the combination of direct airport funding and marketing support should have secured a more sustainable presence from a global carrier.
They question whether the advertising partnership represented value for money if the route ultimately disappeared and has yet to return.

For some observers, the absence of Qatar has become a yardstick for judging the success of government ownership.
After more than a decade and hundreds of millions of pounds in loans and support, they argue, Wales should be seeing stronger international connectivity rather than retreat.
Supporters counter that the pandemic severely disrupted aviation worldwide and that rebuilding routes takes time, particularly for smaller regional airports.
They also note that commercial airline negotiations are typically handled by airport management rather than ministers.

Passenger recovery
Cardiff Airport was purchased by the Welsh Government for £52m to prevent its closure and safeguard jobs.
Since then it has required repeated financial support packages to maintain operations and invest in infrastructure.
Passenger numbers remain below pre-pandemic levels, and the airport continues to compete with Bristol, which offers a far wider range of routes and attracts many Welsh travellers across the border.
Industry analysts say long-haul services such as Doha are especially important because they connect regions directly to global markets without relying on London hubs.
Without them, airports risk being seen as secondary or feeder operations.
Political pressure
Mr Davies said the government needed to show greater urgency.
“Senedd ministers have ploughed almost £400 million into Cardiff Airport since they bought it – yet they haven’t even bothered to meet with a major airline to re-establish a crucial international link,” he said.

“When that level of public money is involved, people expect leadership.
“Getting flights back should be a priority.”
The Welsh Government maintains it remains supportive of restoring the route and says talks with Qatar Airways are continuing through airport executives.
But for many travellers and businesses, the key question remains simple: after years of investment and promises, when will Wales once again have a direct long-haul link to the world?
Until Qatar — or another global carrier — returns, critics say, that question will continue to hang over Cardiff Airport’s future.
Business
Croeso awards return to celebrate Pembrokeshire’s tourism stars
Colin Jackson to host major industry night as entries open for 2026 event
THE CELEBRATION of Pembrokeshire’s tourism and hospitality sector is officially underway as the Visit Pembrokeshire Croeso Awards return for 2026 after a two-year break.

The prestigious awards, designed to recognise businesses that go above and beyond to deliver exceptional visitor experiences, are back with what organisers describe as “fresh energy and renewed ambition”.
This year’s ceremony will be hosted by Welsh sporting legend Colin Jackson CBE, the Olympic silver medallist and former world champion hurdler, who will act as compère for the evening.
The awards will take place on Thursday (Oct 29), bringing together leading hotels, attractions, restaurants and tourism operators from across the county for a night of celebration and recognition.

Seventeen categories are open for entry, including Best Hotel, Best Place to Eat, Accessible & Inclusive Tourism Award and Rising Star, highlighting both established operators and emerging talent within the industry.
Organisers say the event is not only about rewarding excellence, but also about developing the next generation of hospitality professionals.
At the heart of this year’s ceremony is a partnership between Pembrokeshire College and the Celtic Collection. Students will gain hands-on experience in staging a live, large-scale event, working alongside front-of-house teams and industry specialists to plan and deliver the evening.
The collaboration aims to give young people practical skills while supporting the long-term future of the county’s tourism sector.
Emma Thornton, Chief Executive of Visit Pembrokeshire, said: “We are very excited to be launching our 2026 Croeso Awards building on our 2024 event through working in partnership with Pembrokeshire College and the Celtic Collection.
“We’ve taken the deliberate step to launch three months earlier than in previous years. By doing so we hope this will encourage more entries, making it much easier for businesses and organisations to submit entries well ahead of the busy spring and summer season.
“If you haven’t entered the Croeso Awards before, please make this the year that you do.”
Applications are now open via the Croeso Awards pages on the Visit Pembrokeshire website and close on Monday (March 31). The shortlist will be announced on July 1.
Support sessions to help businesses complete applications will be held every Wednesday throughout February at the Bridge Innovation Centre in Pembroke Dock.
Tickets and a limited number of sponsorship opportunities are also available.
Photo caption:
Colin Jackson CBE will host the 2026 Croeso Awards when they return this October (Pic supplied).
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