News
Popular Tenby Hotel served improvement notices
A LONGSTANDING hotel in the popular seaside town of Tenby has been served with improvement notices following several complaints.
The Royal Lion Hotel, Tenby, has received an online bashing over “disgusting” and “unhygienic” rooms.
A number of disgruntled customers have taken to Facebook to speak of their disgust after they checked into the hotel, with many refusing to stay after being faced with their rooms.
Some customers claimed that beds have collapsed from brushing past them, filthy carpets, rubbish strewn across the room and a likeness to a construction site.
Along with the Facebook posts, images have been shared which show the hotel to be in disrepair and a far cry away from the rooms which are advertised.
A Pembrokeshire County Council spokesperson confirmed to this newspaper that they had received complaints from guests at the hotel and several visits had been made to the premises from the Council’s Public Protection Team.
In a statement they said: “Pembrokeshire County Council can confirm that, in response to complaints received, officers from the Council’s Public Protection Team have made several visits to the Royal Lion Hotel, Tenby over the last two weeks.
“Improvement notices have since been served on the Hotel by the Council’s Food Safety and Standards Team.
“A Health and Safety inspection is also due to be carried out.
“The Council continues to engage with the Hotel operators.”
One guest, Natasha Hart, told this newspaper that the hotel showed “no cleaning standards, let alone standards that complied to Covid regulations.”
“It looked like it hadn’t been cleaned in decades. There was so much ingrained dirt, there was rubbish under the beds, popcorn everywhere.”
Natasha and her partner paid £102 for a stay at the hotel, which they described as a “construction site”.
She added: “The reception area was covered in ladders, paint tin and tools and I had to watch my children very closely to ensure they didn’t go near anything that was a danger to them.”
“One of my children walked around the room, brushed past one of the beds and the thing collapsed. I could not believe it.
“They said to me mummy look at the state of it.”
Natasha, from Port Talbot, Neath, her partner and two small children had booked their stay at the hotel so they could spend a family day at Folly Farm.
Natasha and her family tried to get a refund from the hotel, but have yet to be successful.
EMERGENCY services were called after a car crashed into a house on Nun Street in St Davids on Thursday (Apr 24).
Dyfed-Powys Police and Mid and West Wales Fire and Rescue Service attended the scene at around 4:35pm following reports of a single-vehicle collision.
On arrival, they found that a car had collided with a residential property. Fortunately, no injuries were reported.
The road remained open while the vehicle was recovered.
A spokesperson for Dyfed-Powys Police said: “Dyfed-Powys Police attended a report of a single-vehicle road traffic collision where a car collided with a property on Nun Street, St Davids, at around 4:35pm yesterday. No injuries were reported, and the road remained open while the vehicle was recovered.”
POLICE are appealing for information to help locate a 54-year-old man who has been reported missing from the Milford Haven area.
Neil is described as being around 6ft 2in tall with a shaved head. He has tattoos on his arms and one of his fingers, and sometimes wears glasses.
He was last seen on Friday afternoon (Apr 26) wearing a black Superdry hoodie, ripped jeans, and orange and black Nike Air trainers. Neil is believed to be on foot.
Anyone with information that could help is urged to contact Dyfed-Powys Police: 
| Online portal
| 101@dyfed-powys.police.uk
| Call 101, quoting reference 262 of April 26.
Wales joins UK’s largest firefighting aid convoy
MID and West Wales Fire and Rescue Service (MAWWFRS) has taken part in the UK’s largest ever convoy delivering vital firefighting equipment to Ukraine, joining 17 other Fire and Rescue Services (FRSs) from across the country.
The convoy, coordinated by FIRE AID and supported by the UK Government, left the UK in early April. It travelled through France, Germany and Poland, delivering over 30 fire service vehicles and more than 15,000 items of equipment to support Ukrainian firefighters on the front line of the ongoing war.
Since the Russian invasion in 2022, UK fire services have donated 119 vehicles and over 200,000 pieces of equipment to Ukraine. Each participating service ensured local needs were met before donating surplus kit.
Watch Manager Rob Kershaw represented MAWWFRS on the convoy. He said:
“It’s been a privilege to be part of this convoy and to represent both FIRE AID and Mid and West Wales Fire and Rescue Service.
We received invaluable support and assistance from fire and police services across every country we passed through. Their help in coordinating, escorting, and hosting the convoy was outstanding.”
Chief Fire Officer Roger Thomas KFSM added:
“MAWWFRS is proud to support our colleagues in Ukraine by donating and delivering essential equipment.
The events in Ukraine have deeply affected the fire and rescue community, and this convoy is a demonstration of our ongoing commitment to helping those still working under extreme conditions.”
The donated equipment will support firefighters in Ukraine who continue to operate in war zones to save lives and protect property—often at great personal risk. Since the conflict began, 100 Ukrainian firefighters have been killed and 431 injured. A total of 411 fire stations and 1,700 firefighting vehicles have been destroyed.
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