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Council in email data protection blunder

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A ‘HUMAN ERROR’ is being blamed for a recent data protection blunder at Pembrokeshire County Council after an email which contained contact details for 70 businesses was sent out on Friday (Oct 15).

The email, which was sent from the Trade Waste team at the Council, was sent to businesses who have trade waste agreements with the council informing them that their trade waste would cease due to them not returning their agreements.

The content of the email was intended to be read by the recipient only, however due to a human error instead of the businesses being added through the Blind Copy function – meaning no recipient can see who else is in the email thread – they were sent in the copy function – meaning all 70 businesses could see each other’s personal email addresses.

Not only were email addresses shared, it also tells all 70 recipients that they have each failed to return their waste agreement and that their contracts will be ceased.

The Herald was contacted by a number of businesses who expressed their disappointment at the council for their lack of privacy for account holders.

One local business owner, who wishes to remain anonymous said: “I am deeply concerned that the council have shared my personal information with 69 other businesses. 

“Not only does the sharing of my email address make it possible to be identified personally, and as a business, but it also informs others that I no longer have a trade waste agreement with the Council.

“As a business owner we have extremely strict data protection rules that we must adhere to for both staff and customers and I would expect an organisation such as a council to have more stringent policies in place to avoid this.

“This is wholly unacceptable and I have made my feelings very clear through a formal complaint.”

An email was later sent to all recipients to apologise for the incident and ask for the email to be irretrievably deleted.

The council has said despite employees having to sign up to a data protection policy on start of employment and regular training is given – this mistake was down to ‘human error’.

A small data protection team has been set up to deal with the incident and they have assured this newspaper that remedial action will be taken to ensure this does not happen again.

A Pembrokeshire County Council spokesperson said: “On 15 October 2021, an e-mail was sent to 70 email addresses informing them that they had not returned their trade waste agreements to the trade waste team and as a result collections of their trade waste would cease. 

“As a result of human error, the email contacts were not blind copied and all recipients were therefore made aware of each other’s email addresses. 

“As soon as this error was identified, this was reported to the Data Protection team and a follow up email was sent to all affected parties apologising and asking for the email to be irretrievably deleted.

“This incident will be logged and followed up by the Data Protection Team with remedial actions recommended to help ensure this does not happen again. 

“Pembrokeshire County Council endeavours to meet the highest standards when collecting and using personal data. 

“A Data Protection Policy is in place which all employees have to sign up to on commencement of their employment and regular training is provided. 

“A small dedicated Data Protection Team is in place to offer advice and assistance with monitoring compliance.”

 

Climate

Blue sea creatures wash up on Welsh beaches including Tenby

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VISITORS to Welsh beaches have been warned not to touch unusual blue sea creatures which have washed ashore along parts of the coastline.

Hundreds of velella velella, commonly known as by-the-wind sailors, have been reported on beaches in Anglesey, Gwynedd and Tenby.

The small, bright blue marine creatures are free-floating hydrozoans and are related to Portuguese man o’ war, sea anemones and corals.

They get their name from a small sail-like structure on their body, which catches the wind and carries them across the surface of the sea.

One was spotted on Tenby South Beach on Tuesday (Jun 16), where beachgoer Maxine Allinson described it as “fantastic” and “like a crystal”.

Marine experts say the creatures are often seen after changes in currents or stormy weather, which can push large numbers ashore at the same time.

Although they are much smaller and less dangerous than Portuguese man o’ war, they do have stinging cells.

Their sting is usually mild, but people are being advised not to pick them up, especially as contact with the face, lips or sensitive skin could cause pain or tingling.

Experts also warn that the stinging cells can remain active even after the creatures appear to be dead on the beach.

The advice is to admire them from a safe distance and leave them where they are.

Caption: Maxine Allinson spotted a velella velella on Tenby South beach Tuesday

 

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Local Government

Mayor to hold drop-in session for Haverfordwest residents

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HAVERFORDWEST residents will have the chance to raise ideas, concerns and local issues directly with the town’s mayor this week.

Cllr Randell Izaiah Thomas-Turner will hold a Talk to Your Mayor session on Thursday, from 12:00pm until 2:00pm.

The initiative is aimed at giving residents an opportunity to speak directly with the mayor about matters affecting the town and wider community.

Cllr Thomas-Turner said communication and engagement were “vital”, adding that the session was about listening to local people, working together, and ensuring every voice had the opportunity to be heard.

Anyone wishing to book an appointment is asked to contact the Haverfordwest Town Council town clerk.

The mayor said: “Together, we can continue building a stronger and more connected community. Together we can make Haverfordwest the best in the west.”

 

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News

Senedd rejects Reform call to end Welsh Government international spending

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THE SENEDD has rejected a Reform UK motion calling for an end to all Welsh Government international spending, after a heated debate which saw several Members walk out of the chamber.

The motion, tabled by Reform MS Llŷr Powell, was defeated by 48 votes to 37 on Wednesday (Jun 17).

An amended motion, backing Wales’ reputation as an “internationalist, tolerant and outward-looking nation”, was then passed by the same margin.

The debate followed warnings from Hub Cymru Africa and other campaigners that ending international spending would damage Wales’ global reputation and undermine projects linking Welsh communities with partners overseas.

Reform argued that Welsh Government money should be focused on domestic pressures, including the NHS, schools, transport and the cost of living.

Welsh Conservative leader Darren Millar backed the Reform motion, saying foreign relations and international development were matters for the UK Government rather than Cardiff Bay.

But Plaid Cymru and Welsh Government speakers rejected that argument, saying Wales’ international work supported trade, public services, education, health partnerships and the country’s reputation abroad.

The debate became heated after comments by Reform MS Joe Martin, who criticised overseas schemes including beekeeping and tree-planting projects in Uganda.

Several MSs left the Siambr during his contribution, with the Llywydd later urging Members to reflect on the tone of the debate.

Hub Cymru Africa had said before the vote that Wales’ international solidarity budget represented a tiny fraction of overall spending and helped deliver work in public health, climate action, women’s empowerment and sustainable development.

The organisation said the vote was an opportunity for the Senedd to reaffirm Wales’ place in the world.

 

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