News

KFC apologises after Pembroke Dock customer finds ‘blood’ in burger

Published

3 years ago

January 19, 2022

AFTER ordering her family food from KFC through UberEats, an 8-months-pregnant mother from Pembroke Dock made a disgusting discovery.

Laura John, 23, from Pembroke Dock took to social media on Monday, January 17, where she described finding “human blood” on her food.

After making the discovery, Miss John took the ‘bloodied’ food down to the store and asked for the manager.

Laura, who spoke to The Herald, initially hoped the deep red on her food was beetroot juice but the truth soon dawned on the shocked mother.

When she returned the ‘bloodied’ Mini-Fillet Burger to the Pembroke Dock restaurant, she spoke to the manager there who, at first, dismissed the claims and told Laura it “must’ve been her blood”.

Laura said: “He [the manager] then went and asked his staff if anyone had cut themselves, then he was told that a member of staff cut their finger and put a plaster on.

“Then [the staff member] threw an unfinished ‘bloodied’ burger in the bin but continued to make food even though the blood had already come through the plaster again, all of this was going on while he was making other burgers and the store still packed them and sent them out.”

“No gloves were applied, the only person in the store who was wearing gloves was the cleaner, and [the staff member] still carried on making people’s food.

“The manager tried to make an excuse to justify this being normal and started raising his voice at me. I was offered a refund, which I turned down, but I am still to receive an apology from him or his staff for this.

“It is disgusting how such a big establishment can be serving food like this.”

Laura’s experience didn’t end there with the manager, after he had apparently refused to apologise, he then “shouted across the restaurant saying I am not welcome in his store again and to leave.”

We sent the image Laura took of her ‘bloodied’ meal to KFC, which prompted a spokesperson for the fast food firm to tell The Herald: “We’re really sorry this wasn’t caught in the kitchen.

“It’s completely understandable that Laura was put off her meal.

“We’ve got strict hygiene and quality processes in all our restaurants to prevent this from happening and whilst this was an isolated incident, the Pembroke Dock team are working hard to make sure it doesn’t happen again.

“We’re in touch with Laura and hope that we can make things right.”

When we spoke to Laura last night, we told her what the KFC spokesperson had said and Laura told The Herald that, at that time, no-one from KFC had spoken to her.

They have now spoken to Laura and told her that they are investigating the incident and will contact her again in 5 days time with their findings.

Community

Council warns of icy conditions as temperatures drop

Published

11 hours ago

November 21, 2024

Tom Sinclair

ROAD users in Pembrokeshire are being urged to exercise caution tonight as temperatures are forecast to dip below freezing.

Pembrokeshire County Council has announced that road surface temperatures could reach as low as -2°C, with the possibility of sleet or snow on higher ground. In response, precautionary salting of the county’s primary routes will be carried out this evening and overnight.

A spokesperson for the council said: “Road users are advised to take care if travelling on untreated roads.”

Motorists are reminded to plan ahead and drive carefully, particularly in areas that may not have been treated.

Stay tuned to The Herald for updates on road conditions and weather warnings.

Community

Stallholders wanted for Milford Haven Christmas Market

Published

11 hours ago

November 21, 2024

Tom Sinclair

MILFORD HAVEN BUSINESS CIRCLE is calling for stallholders to join the town’s festive Christmas Market, set to bring holiday cheer on Friday, December 6, and Saturday, December 7, 2024.

The market will take place at the Lower Charles Street Car Park, promising a vibrant mix of stalls and attractions. Organizers are seeking a variety of vendors, including those offering gifts, children’s toys and games, food, cakes, flowers, and more.

There’s also an open invitation for someone with small children’s rides to add to the festive fun. A highlight of the event will be the Grinch’s Grotto, offering an entertaining twist to this year’s celebrations.

If you’re interested in having a stall, contact the Milford Haven Business Circle via email at [email protected] for more information.

Mark your calendars and join the excitement as Milford Haven celebrates the season in style!

Community

Milford Haven Business Circle launches litter-free zone initiative

Published

11 hours ago

November 21, 2024

Tom Sinclair

MILFORD HAVEN BUSINESS CIRCLE is calling on the community to join the launch of its new Litter-Free Zone.

In partnership with Keep Wales Tidy Pembrokeshire, the initiative aims to create a cleaner, greener town centre while promoting environmental responsibility and community pride.

The event marks a collective effort to raise awareness about the importance of maintaining a litter-free environment and highlights the far-reaching benefits of a cleaner town centre.

The organisation says that a cleaner, more attractive town centre is key to drawing visitors and potential investors.

This initiative is expected to stimulate economic activity, benefiting local businesses and encouraging growth in Milford Haven.

The project not only enhances the town’s appearance but also instils a sense of pride among residents. By improving cleanliness, the initiative aims to encourage more community participation in local events and activities.

Reducing litter has significant environmental benefits, including:

Protecting Wildlife: Preventing harm to animals caused by ingestion or entanglement.
Cleaner Air and Water: Reducing pollution in streets and waterways, fostering healthier ecosystems.
Sustainable Practices: Encouraging recycling and proper waste disposal to cut down on the town’s environmental footprint.
Creating Green Spaces: Supporting the development of habitats, recreational areas, and improved air quality for residents.

The Milford Haven Business Circle believes this initiative will set a strong example for other communities, demonstrating the power of collective action in fostering a sustainable future.

By joining this movement, participants can contribute to making Milford Haven a shining example of environmental care and community cooperation. Let’s work together to transform our town into a cleaner, greener space for all to enjoy.

Stay tuned for event details and updates. Together, we can make a difference!