Business
Milford Haven: New 100-bedroom Tŷ Hotel opens to guests for the first time
TODAY is being heralded as a special day for Milford Waterfront, as the doors to the brand new, 100-bedroom Tŷ Hotel Milford Waterfront opens to guests.
Lucy Wonnacott, Marketing Manager said: “We’ve been on quite a journey over the last 30 years, reinventing the former dockyard into a tourism destination. It must have been quite hard for locals to believe in the 1980s what the area would become in the future, but just look at it now. From the Tall Ships Race launching at Milford Marina back in 1991, to the transformation of heritage buildings into attractions, the addition of new buildings to accommodate residents, and hospitality, retail and service businesses, and innovative additions for visitors to eat and stay. Over the last 10 years in particular the transformation has been incredible thanks to a dedicated independent business community, committed to making Milford Haven a place that people want to visit. We’re extremely proud that our hidden gem in Pembrokeshire has evolved into a must-visit destination for locals and visitors, who come to Milford Waterfront to enjoy our bustling food scene, browse in the fantastic boutique shops and galleries, enjoy attractions such as Milford Haven Museum and Phoenix Bowl, and a varied calendar of events. But many guests just enjoy spending time here taking in the ever-changing views of Milford Marina and the Milford Haven Waterway.
The Herald asked why the hotel was built and if the Port felt that there was demad for such a large facility.
We were told: ”The Port of Milford Haven’s raison d’etre is “Building the Haven’s prosperity”. This doesn’t just mean generating income for the Port itself, it means that we invest in projects and initiatives which facilitate opportunities for us to prosper, as a community (in fact, as a Trust Port established by an act of Parliament, we ensure that our profits are reinvested for the long term benefit of the community). Growing prosperity in hospitality and tourism is one of the Port’s key strategic themes and we’re fully committed to investing in Milford Waterfront to enhance the local tourism economy. We have a strategic partnership with Visit Pembrokeshire, and also actively support the great work that Visit Milford Haven does in promoting all that Milford Haven has to offer.
“The project to build a hotel started many years before the demolition crew came in to start removing the old ice factory which served the fleets that fished out of Milford Haven for decades. It was a collaborative project which took detailed planning, and an investment of over £10m by the Port of Milford Haven. But, as our CEO, Andy Jones would say, “We know how to run a port, but we don’t know how to run a hotel so finding the right partner to manage this successfully for us was crucial.” So, we were delighted to announce in March 2021 that the Celtic Collection would be managing this brand new 100-bedroom Tŷ Hotel, right in the heart of Pembrokeshire and that it would be built by Welsh contractor, Carter Lauren Construction.”
Business
Bid to convert office space into chocolate factory, salon and laundrette
A CALL for the retrospective conversion of office space previously connected to a Pembrokeshire car hire business to a chocolate factory, a beauty salon and a laundrette has been submitted to county planners
In an application to Pembrokeshire County Council, Mr M Williams, through agent Preseli Planning Ltd, sought retrospective permission for the subdivision of an office on land off Scotchwell Cottage, Cartlett, Haverfordwest into three units forming a chocolate manufacturing, a beauty salon, and a launderette, along with associated works.
A supporting statement said planning history at the site saw a 2018 application for the refurbishment of an existing office building and a change of use from oil depot offices to a hire car office and car/van storage yard, approved back in 2019.
For the chocolate manufacturing by ‘Pembrokeshire Chocolate company,’ as part of the latest scheme it said: “The operation comprises of manufacturing of handmade bespoke flavoured chocolate bars. Historically there was an element of counter sales but this has now ceased. The business sales comprise of online orders and the delivery of produce to local stockist. There are no counter sales from the premises.”
It said the beauty salon “offers treatments, nail services and hairdressing,” operating “on an appointment only basis, with the hairdresser element also offering a mobile service”. It said the third unit of the building functions as a commercial laundrette and ironing services known as ‘West Coast Laundry,’ which “predominantly provides services to holiday cottages, hotels and care homes”.
The statement added: “Beyond the unchanged access the site has parking provision for at least 12 vehicles and a turning area. The building now forms three units which employ two persons per unit. The 12 parking spaces, therefore, provide sufficient provision for staff.
“In terms of visiting members of the public the beauty salon operates on an appointment only basis and based on its small scale can only accommodate two customers at any one time. Therefore, ample parking provision exists to visitors.
“With regard to the chocolate manufacturing and commercial laundrette service these enterprises do not attract visitors but do attract the dropping off laundry and delivery of associated inputs. Drop off and collections associated with the laundry services tend to fall in line with holiday accommodation changeover days, for example Tuesday drop off and collections on the Thursday.
“With regard to the chocolate manufacturing ingredients are delivered by couriers and movements associated with this is also estimated at 10 vehicular movements per week.”
The application will be considered by county planners at a later date.
Business
First Minister criticised after ‘Netflix’ comment on struggling high streets
Government announces 15% support package but campaigners say costs still crushing hospitality
PUBS, cafés and restaurants across Wales will receive extra business rates relief — but ministers are facing criticism after comments suggesting people staying home watching Netflix are partly to blame for struggling high streets.
The Welsh Government has announced a 15% business rates discount for around 4,400 hospitality businesses in 2026-27, backed by up to £8 million in funding.
Announcing the package, Welsh Government Finance Secretary Mark Drakeford said: “Pubs, restaurants, cafés, bars, and live music venues are at the heart of communities across Wales. We know they are facing real pressures, from rising costs to changing consumer habits.
“This additional support will help around 4,400 businesses as they adapt to these challenges.”
The announcement came hours after Eluned Morgan suggested in Senedd discussions that changing lifestyles — including more time spent at home on streaming services — were contributing to falling footfall in town centres.
The remarks prompted political backlash.
Leader of the Welsh Liberal Democrats, Jane Dodds, said: “People are not willingly choosing Netflix over the high street. They are being forced indoors because prices keep rising and wages are not.
“Blaming people for staying at home is an insult to business owners who are working longer hours just to survive.”
Industry groups say the problem runs deeper than consumer behaviour.
The Campaign for Real Ale (CAMRA) welcomed the discount but warned it would not prevent closures.
Chris Charters, CAMRA Wales director, said: “15% off for a year is only the start. It won’t fix the unfair business rates system our pubs are being crushed by.
“Welsh publicans need a permanent solution, or doors will continue to close.”
Across Pembrokeshire, traders have repeatedly told The Herald that rising energy bills, wage pressures and rates — rather than a lack of willingness to go out — are keeping customers away.
Several town centres have seen growing numbers of empty units over the past year, with independent shops and hospitality venues reporting reduced footfall outside the main tourist season.
While ministers say the relief balances support with tight public finances, business groups are calling for wider and longer-term reform.
Further debate on rates changes is expected later this year.

Business
Pub rate relief welcomed but closures still feared
CAMRA warns one-year discount is only a sticking plaster as many Welsh locals face rising bills
A BUSINESS rates discount for Welsh pubs has been welcomed as a step in the right direction — but campaigners warn it will not be enough to stop more locals from shutting their doors.
The Campaign for Real Ale (CAMRA) says the Welsh Government’s decision to offer a 15 per cent reduction on business rates bills for the coming year will provide short-term breathing space for struggling publicans.
However, it believes the move fails to tackle deeper problems in the rating system that continue to pile pressure on community pubs across Wales, including in Pembrokeshire and Carmarthenshire.
Chris Charters, Director of CAMRA Wales, said: “Today’s announcement from the Finance Secretary that pubs will get 15% discount on their business rates bills is a welcome step.
“However, many pubs still face big hikes in their bills due to the rates revaluation which could still lead to more of our locals in Wales being forced to close for good.
“15% off for a year is only the start of supporting pubs with business rates. It won’t fix the unfair business rates system our pubs are being crushed by.”
He added: “Welsh publicans need a permanent solution, or doors will continue to close and communities will be shut away from these essential social hubs that help tackle loneliness and isolation.”
Mounting pressure on locals
Under plans announced by the Welsh Government, pubs will receive a temporary discount on their rates bills for the next financial year.
But CAMRA argues that many premises are simultaneously facing sharp increases following the latest revaluation, which recalculates rateable values based on property size and trading potential.
For some smaller, rural venues, especially those already operating on tight margins, the increases could wipe out the benefit of the relief entirely.
Publicans say they are also contending with rising energy costs, higher wages, supplier price hikes and changing customer habits since the pandemic.
In west Wales, several long-standing village pubs have either reduced their opening hours or put their businesses on the market in the past year, with landlords warning that overheads are becoming unsustainable.
Community role
Campaigners stress that the issue goes beyond beer sales.
Pubs are often described as the last remaining social spaces in small communities — hosting charity events, sports teams, live music and local groups.
In parts of rural Pembrokeshire, a pub can be the only public meeting place left after the loss of shops, banks and post offices.
CAMRA says supermarkets and online retailers enjoy structural advantages that traditional pubs cannot match, making it harder for locals to compete on price.
The organisation is now calling on ministers to introduce a permanently lower business rates multiplier for pubs, rather than relying on short-term discounts.
Long-term reform call
CAMRA wants whoever forms the next Welsh administration to commit to fundamental reform of the rating system, arguing that pubs should be recognised as community assets rather than treated like large commercial premises.
Without change, it warns, the number of closures is likely to accelerate.
Charters said: “This is about protecting the future of our locals. Once a pub shuts, it rarely reopens. We can’t afford to lose any more.”
For many communities across west Wales, the fear is simple: temporary relief may buy time — but it may not be enough to save the local.
-
Health6 days agoConsultation reveals lack of public trust in health board
-
Community7 days agoPembrokeshire students speak at national Holocaust Memorial Day event
-
News1 day agoPrincess of Wales visits historic Pembrokeshire woollen mill
-
Crime5 days agoPembroke man accused of child sex offences sent to Swansea Crown Court
-
Community6 days agoCampaign to ‘save’ River Cleddau hits over 2,200 signatures
-
Health3 days agoDoctor struck off after sexual misconduct findings at Withybush Hospital
-
Health7 days agoAmbulance called after ‘drop of mouthwash’ swallowed as 999 abuse highlighted
-
Crime7 days agoFormer soldier jailed for stalking police officer over past arrest










