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HMRC urges public to check out financial support available to help with living costs

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HOUSEHOLDS across Wales are being encouraged to check online for the range of financial support available from HM Revenue and Customs (HMRC) to help with living costs.

HMRC has listed the support available in one place to ensure people are not missing out and can easily find out online if they are eligible and how to claim.

The new GOV.UK page pinpoints people to a one-stop shop of all the benefits, credits and allowances available to individuals and families, making it easier than ever for people to claim what they are entitled to. This includes:

Child Benefit

Child Benefit can be claimed if someone is responsible for bringing up a child who is:

  • under 16
  • under 20 if they stay in approved education or training
  • Only one person can get Child Benefit for a child. It’s paid every 4 weeks and there’s no limit to how many children you can claim for.

Tax-Free Childcare

Working parents can get assistance of up to £500 every 3 months (up to £2,000 a year) for each of their children to help with the costs of childcare until the September after their 11th birthday.

If a child is disabled, this goes up to £1,000 every 3 months until the September after their 16th birthday (up to £4,000 a year).

Marriage Allowance

Marriage Allowance allows individuals to transfer 10% (£1,260) of their personal tax allowance to a husband, wife or civil partner if they earn less than the personal tax allowance, which is usually £12,570.

Work-related expenses and uniform allowances

Tax relief can be claimed on money spent on things like work uniform and clothing, tools, subscriptions or business travel.

The GOV.UK page also includes guidance for those on a low income wanting to make the most of their savings and help for those struggling to pay their tax bill.

Myrtle Lloyd, Director General Customer Services Group, HMRC: “We understand these are very difficult times for many so it’s vitally important we continue to highlight the range of support available.

“We’d encourage those who think they may be eligible for support to take a look and claim what they’re entitled to – it could make an important difference to household budgets at a time when it’s needed the most.”

Additional online tools and guidance are available to help customers check if they are eligible for each service – as well as extra support to guide them through the application process.

Business

Stephen Crabb leads inquiry on retaining community bank services  

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PRESELI Pembrokeshire MP, and Chair of the Welsh Affairs Select Committee Stephen Crabb is leading an inquiry in Parliament that will investigate the closure of high street banks in Wales, as well as access to cash.

In November 2023, Pembrokeshire saw the closure of Lloyds Bank in St Davids, and in the coming months both Barclays Bank and Halifax in Haverfordwest are set to close. In recent years, Wales has experienced a rapid decline in the number of high street banking services available to the public. Already in 2024, 23 high street bank closures have been announced in Wales, while automated teller machines (ATMs) declined by nearly a quarter between 2018 and 2023.

The Committee willconsider how declining high street banking services are impacting vulnerable people and small businesses across Wales, who are often more reliant on cash than digital banking. It will also examine how Wales is being affected by the loss of high street bank services, and whether the problem is worse in Wales than other parts of the UK.

Mr Crabb is a staunch advocate for retaining community banking facilities, especially in rural communities like Pembrokeshire where many local branches remain the only source of face-to-face banking provision for miles.

Recently Mr Crabb challenged Barclays Bank senior management on their decision to close the bank branch in Haverfordwest– a move that will see Barclays not only pull out of the county town, but means they won’t have a branch left anywhere in Pembrokeshire. He has also engaged with LINK – the UK’s largest cash machine network – and continues to campaign on the basis that a Banking Hub is established and that ATM machines should be retained or installed, especially in areas worst affected by the closures.  

Following the launch of the inquiry, MP Crabb added: “It is really sad to see so many banks across Wales closing as online banking grows in popularity. Despite the advantages of online banking, for a rural community with an ageing population like Pembrokeshire, bank branches hold huge importance as they offer face-to-face customer service.”

“I am acutely aware of the inconvenience that the bank closures locally have already caused following hundreds of replies from constituents to my ‘online banking survey’ ”

“I am looking forward to gathering further evidence on this subject through the committee’s inquiry, and will continue to put pressure on the relevant stakeholders to ensure that adequate alternative provisions are made through the establishment of banking hubs as well as the instalment of ATM machines where necessary.”

“In this inquiry, we are particularly keen to hear from those likely to be directly affected by the shift away from cash and physical banks. I encourage anyone with first-hand experience of losing banking services to give evidence to the Committee”

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Trains resume between Carmarthen and Pembroke Dock as works end

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TRAIN services resumed this morning (Thursday 28 March) after ten days of essential round-the-clock work to upgrade track and drainage between Carmarthen and Pembroke Dock.

The railway was closed from Monday 18 March to Wednesday 27 March to allow Network Rail teams to replace more than 200 metres of track and 300 tonnes of ballast (track stones) between Pembroke station and Pembroke Dock.

Work to improve the drainage between Narbeth and Kilgetty stations was also completed at the same time.

Nick Millington, Network Rail Wales and Borders route director, said: “This essential work in Pembrokeshire demonstrates our commitment to improving the reliability of the service we provide to passengers along our route.

“We know that replacing the track can be disruptive and very noisy, so I would like to thank the residents of Pembroke for their patience while our team carried out this crucial work.”

Colin Lea, Planning and Performance Director at Transport for Wales said: “We’re pleased that our colleagues in Network Rail have completed this essential work and that Transport for Wales rail services resumed today.

“We’d like to thank passengers for their patience while this work has progressed and look forward to welcoming passengers back in time for the Easter weekend.”

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Ocky White Travel marks 60th anniversary with luxury cruise giveaway

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IN a grand gesture commemorating six decades of unparalleled service in the travel industry, Pembrokeshire’s venerated independent travel agency, Ocky White Travel, has announced an extraordinary giveaway—a luxury cruise for two, in partnership with Pure West Radio.

Established 60 years ago, Ocky White Travel has become a staple in the lives of Pembrokeshire residents, offering dream holidays and contributing significantly to the local economy. Despite the fluctuating fortunes of neighbouring businesses and the often harsh realities of the travel sector, Ocky White Travel has stood firm, a testament to its resilience and commitment to customer satisfaction.

This resilience was further demonstrated when, amidst the COVID-19 pandemic—a period that saw many in the industry falter—Ocky White Travel not only survived but thrived by expanding its operations to include Sam Smith Travel in Cowbridge. This expansion has allowed the agency to extend its exceptional service to a broader audience across South Wales.

Celebrating this milestone, Ocky White Travel has engaged in a comprehensive multi-media campaign, underscored by its official sponsorship of the PWR Daytime Show. A central highlight of this celebration is a tiered competition, offering participants a once-in-a-lifetime opportunity to win a luxury Nordic cruise for two. The competition, which has garnered thousands of entries since its launch on 21st February, underscores the agency’s dedication to rewarding its loyal clientele.

Mark White, Owner and Managing Director of Ocky White Travel, expressed immense pride in reaching this significant milestone. He emphasised the agency’s unique position in the hearts of many families across generations, attributing this success to the personalised service and deep understanding of client needs that have become the hallmark of Ocky White Travel.

Echoing this sentiment, Toby Ellis of Pure West Radio highlighted the positive impact of the partnership on local residents. He praised Ocky White Travel for its hands-on approach and the invaluable advice provided by its seasoned staff. The giveaway, featuring a 7-night cruise to the Norwegian Fjords, stands as the most significant prize offered by the radio station, symbolising a “holiday of a lifetime.”

Entries for this historic giveaway will remain open until 31st March, with the lucky winners to be announced on Pure West Radio’s Daytime Show. This event not only celebrates Ocky White Travel’s 60 years of service but also its enduring commitment to creating unforgettable holiday experiences for its customers.

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