Business
New vision to secure a bright future for Wales’ retail sector

BETTER pay and conditions, greater job security, improving career progression and a commitment to creating a skilled future workforce are at the heart of a new vision to revitalise Wales’ retail sector being launched this week by the Welsh Government.
The Shared Strategic Vision for the Retail Sector sets out how the Welsh Government, the sector and trade unions will work together in social partnership to ensure retail has a bright and sustainable future in Wales, which provides fair and rewarding career opportunities for its current and future workers.
The retail sector is hugely important to the Welsh economy. It is Wales’ largest private sector employer, providing jobs to more than 114,000 people, contributing 6% of Wales’ GVA.
The Welsh Government values the jobs, goods, community services and benefits the sector provides. Ministers are committed to working with partners to support a sustainable and prospering retail sector that remains at the heart of Welsh communities, which offers people fair work and real career opportunities.
The changing face of our town centres is vital to retail and in turn our town centres need a successful and resilient retail sector.
The Vision outlines the major challenges facing the sector, and defines the key areas where action is needed.
These include:
- Improving career opportunities within retail, with a commitment to progressively improving pay, terms and conditions beyond statutory minimums, ideally through collective bargaining.
- Greater job security, particularly in ensuring workers being offered guaranteed hours and sufficient notice of changes in shift patterns.
- Retail becoming an exemplar of workforce equality, diversity and inclusion – with proactive steps taken to address under-representation, occupational segregation and pay gaps.
- Ensuring fair working conditions and a safe working environment, with retail workers having an effective voice in decisions that affect them and their working conditions.
- Ensuring Wales’ town centres and high streets are thriving, through interventions such as investment, including ‘Transforming Towns’ regeneration investment, support for non-domestic rates and, through the Welsh Government’s Town Centre First approach, making these settings the preferred location for workplaces and services.
- Addressing skills shortages. Building on the Welsh Government’s Plan for Employability and Skills and in partnership with the sector and trades unions, Ministers are committed to helping to provide the sector with a future-proofed workforce. The plan sets out actions to both upskill existing workers and attract new entrants to the sector.
- Helping retailers to seize the opportunities of decarbonisation and digitalisation by, for example, reducing their reliance on fossil fuels, minimising the carbon footprint of their supply chains and investing in and maximising the potential use of digital technology.
Economy Minister, Vaughan Gething and Deputy Minister for Social Partnership, Hannah Blythyn, are jointly launching the Vision today during a visit to independent bookshop, Storyville and Boots the Chemist in Pontypridd town centre.
Economy Minister, Vaughan Gething said: “Retail in Wales is hugely important to our economy, our communities, and our well-being as a nation. Retail is all around us in every part of Wales – in every village, town and city. We very much value the jobs, goods, community services and benefits it provides.
“Our appreciation of the retail sector, as a cornerstone of the foundational economy, has only grown through the Covid pandemic – but we know a successful and resilient retail sector does not happen by accident. That’s why it is important we nurture the environment in which it can grow and adapt, especially in response to shift to a more circular economy.
“The shared vision we are launching today commits the Welsh Government and the retail sector to an ongoing dialogue and close working to rise to the challenges ahead. We know there are no quick fixes, easy solutions, or infinite budgets. What we do have, however, is a willingness to work in social partnership, with the Welsh Government, employers, business representative bodies and trade unions working together to understand where we are now, where we want to get to, and how we can get there.
“The Welsh Government is determined to improve the quality of life and the conditions that will make Wales an attractive place for individuals and businesses to plan their futures. I firmly believe the retail sector has a vibrant future, and will continue to be a key player within the Welsh economy.”
Deputy Minister for Social Partnership, Hannah Blythyn said: “The retail sector is heavily dependent on its workforce. A better deal for retail workers – better pay, better terms and conditions, better training and better career prospects will help the retail sector overcome workforce recruitment and retention challenges, particularly at a time of high employment. This will help project retail as a long-term career of choice and equip the workforce to deliver even better levels of customer service.
“We must ensure retail workers have a genuine voice, predominantly through their trade unions, in helping to shape their working conditions and the future of work in the sector. Embedding the spirit of social partnership – where businesses and trade unions work together – must be a cornerstone of the retail sector of tomorrow.”
Sara Jones, Head of the Wales Retail Consortium said: “The Retail Vision provides welcome recognition of the retail industry, and our workforce, by the Welsh Government. The covid pandemic shone a spotlight on just how important a role our retailers play, as drivers of the economy and as community champions at the heart of our towns. The industry continues to face structural challenges that have only been accelerated over the last two years, however we know that there are opportunities to flourish and to create sustainable high streets and ensure retail remains a career of choice for many.
“The sector has a strong tradition of innovating and being at the forefront of new ideas, to the benefit of Welsh customers, and we look forward to building on these foundations in a truly collaborative approach with policymakers and leaders at all levels. Whether it be through the industry’s Climate Action Roadmap, Diversity and Inclusion Charter, or our significant charitable giving, retailers are continuously looking at ways to promote equality and opportunity for our workforce, suppliers and our communities, and be an effective contributor to society. We look forward to the next stage of the Retail Vision and the WRC being a key partner in delivering on these aspirations.”
Nick Ireland, Usdaw Regional Secretary said: “We have been working with the Welsh Government and our social partners for some time on how we can together tackle long established issues in the retail industry and we are delighted with the Vision that they have announced today. The industry as a whole was struggling before Covid-19 with record numbers of shop closures and job losses, so the ongoing commitment to support high streets and regenerate town centres is crucial.
“We not only need to secure jobs through helping the retail industry to prosper, but they must be good jobs with decent pay, that promote equality and bring an end to insecure contracts, which we have consistently called for in our ‘New Deal for Workers’ campaign. That is best achieved through collective bargaining with trade unions, which is an important part of this Vision for retail in Wales.
“Usdaw stands ready to build on the work we have done with the Welsh Government, business representative groups and by engaging with retail employers and seeking to deliver a highly motivated, well-trained and respected workforce. For too long retail work has been undervalued, this Vision gives us the opportunity to change that and give Welsh retail staff the dignity they deserve.”
The Strategic Vision will be followed by a delivery-focussed Action Plan in the coming months.
Business
Former Haverfordwest chapel school building could be turned into flats

PLANS to convert the Sunday School building of Haverfordwest’s former Wesleyan Chapel, once the site of a regular place for preaching by John Wesley himself, to six flats have been lodged with Pembrokeshire County Council.
An application to council planners, which has no clear details about the applicant, listing Vitaly + Partners ltd as either the applicant or the agent, seeks the conversion of the Chapel Lane building.
Accompanying documents say Haverfordwest was a regular place of preaching for John Wesley, the founding father of Methodism, first visiting in 1763, with the first chapel built in 1772. By 1781 there were 60 members in the town, the largest congregation in the Pembrokeshire Circuit.
The chapel was rebuilt in 1818 and enlarged in 1835; the adjoining schoolroom built in 1874, with further chapel works in 1880-1.
The chapel closed in 1985 and the interior was stripped for use as an antiques showroom.
A heritage statement accompanying the application says: “The works on internal alternations of former school building started in 2014 after planning permission was approved. Then other records show that works has re-started in 2020. There are previous building inspector assessment notes available for more details. Since there has been numerous of owners and works started again in 2024.”
It adds: “The main factor to support proposed development is in fact it was approved few times in the past. The works already began, and the original layout and external elements are already altered.
“The building was abandoned and not maintained in any way. It did not look pretty and had a negative impact on the residents of the town. The building has had its original use adopted numerous of times to suit the needs of the particular time period and serve the town accordingly.
“The maintenance work to the building has already shown how much cleaner and more beautiful the building appearance became and it has had good impact on the residents who shared their views on social media talking positively about the renovation works on the building.”
The application will be considered by county planners at a later date.
Business
Halfords offering interviews to all staff affected by ATS closures in Wales

HALFORDS extended an offer of interviews to all members of staff affected by the closure of the ATS Euromaster branches in Brecon, Pontypridd and Llanelli
This follows ATS Euromaster’s recent announcement that 86 of its service centres are set to close.
With 639 garages nationwide, including branches in these affected towns, Halfords is one of the UK’s largest employers of automotive technicians. The company services, maintains, and repairs vehicles for 1,400,000 customers annually.
The UK is currently experiencing a shortage of qualified automotive technicians, with the Institute of the Motor Industry (IMI) estimating 20,000 vacancies in the sector.
Halfords remains committed to creating rewarding career pathways, offering opportunities for qualified technicians looking to develop new skills—such as EV servicing—as well as young people entering the industry through apprenticeships.
In addition to supporting ATS employees, Halfords is also stepping in to help customers affected by the closures, ensuring they continue to have access to trusted and competitive automotive services.
Support for ATS customers
To assist those whose bookings are impacted by ATS branch closures, Halfords garages will prioritise MOT and other service bookings originally made with ATS wherever possible, helping customers avoid delays and ensuring their vehicles remain roadworthy.
“We are pleased to be working in partnership with ATS to explore employment opportunities for affected colleagues, while also ensuring that motorists in this part of Wales continue to have access to competitive, convenient, and trusted automotive services,” said Chris Rose, Halfords. Divisional Director
Business
Fishermen upset financial impact of Castlemartin Range closures for 2025

COMMERCIAL fishermen and sea users have voiced their anger over the latest military range activity schedule for Castlemartin Range in 2025, which will see significant restrictions on access to coastal waters.
The schedule, released by the Defence Infrastructure Organisation (DIO), confirms that military exercises will take place across June, October, and November, with extended firing times drastically limiting the ability of commercial and recreational vessels to navigate the affected sea areas.
According to Huw Baker, Chair of the Freshwater East Boatmen & Fishermen’s Association, the closures will have a devastating financial impact on local inshore fishermen who rely on these waters for their livelihoods.
Mr Baker said: “None of the fishers have been contacted about these increased range activities or the sea area closures. There has been no consultation to discuss alternative access routes that would allow us to continue earning a living. The military has effectively blocked off access during prime fishing months, leaving fishermen struggling to stay financially afloat.”
Under the new schedule, the sea areas off Castlemartin will only be accessible during limited hours—between 3:00am and 8:00am, and again between 6:00pm and 8:00pm—making it near impossible for many commercial fishers to operate efficiently.
“This decision comes at a time when the cost of living is hitting everyone hard,” Mr Baker added. “With weather and tides already limiting access, these additional restrictions from Castlemartin and Manorbier firing ranges mean we’re left with barely any opportunities to work.”
Mr Baker is calling for an urgent meeting with range management to discuss the concerns of the fishing community and explore potential compromises that would allow local businesses to continue operating.
The Herald has contacted the Ministry of Defence for comment.
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