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Welsh businesses ‘wasteful’ with ineffective workplace health initiatives

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NEW poll finds 73% adults in Wales think occupational health is important but just 12% believe some current workplace health & wellbeing services important

Ill health cost £10.6 billion to UK businesses in 2018-19, with 1.7 million suffering work-related health conditions in 2020-21

Business leaders urged to be more strategic and seek occupational health expertise

Businesses must urgently shift away from a reactive “DIY” culture when it comes to workplace health and seek expert occupational health guidance to avoid wasting time and resources, according to a new survey.

A YouGov survey launched during Occupational Health Awareness Week (19-24 June 2022) found only a fraction of adults in Wales believe the health and wellness measures many businesses currently choose for employees are important, which experts believe is likely due to employers mismatching health and wellbeing services to employee needs and not sourcing relevant or appropriate service providers.

73% of survey respondents said that occupational health is important and 73% also reported that they do or would find occupational health services in the workplace useful, but only a fraction thought that specific interventions were important. Access to health and wellbeing advice (13%) and counselling services (11%) rated low in importance for employee health among those surveyed, suggesting that businesses urgently need professional occupational health guidance to better meet employee needs and to source specialist service providers.

Throughout the UK, including Wales, companies often source their own health and wellbeing programmes without an occupational health strategy or the input of an occupational health practitioner. In April, CIPD’s Health and Wellbeing at Work report found that 87% of organisations offer employee health and wellbeing services but only 50% have a strategy, with 46% declaring that they do not have a formal plan and act on an ad-hoc basis.

Launching the YouGov survey, experts at the Society of Occupational Medicine (SOM) and Commercial Occupational Health Providers Association (COHPA) warned that companies who provide occupational health programmes without professional advice may be wasting time and resources.

Dr Jayne Moore, President, Society of Occupational Medicine (SOM) said:

“From reducing absences to improving business performance, we have clear evidence that occupational health services make a significant difference. Looking at the survey results, it’s clear that employers are not making the most of occupational health expertise and are failing to provide what employees actually want and need.

“A reactive DIY approach to occupational health, which we know is prevalent among businesses in the UK, is wasteful and ineffective. Companies of all sizes should use professional occupational health guidance to develop a clear workplace health strategy in the boardroom and steer how they invest in employee health services.”

According to HSE statistics from 2020-21, 1.7 million workers were suffering from new or long-standing work-related health conditions, with 800,000 of these being work-related mental health issues and 500,000 being musculoskeletal disorders.

Pre-Covid-19 (2018-19) HSE statistics showed that workplace-related illnesses cost £10.6 billion to the UK, while injury cost £5.6 billion in the same period. In April 2022, Deloitte found that poor mental health costs UK employers up to £56 billion a year.

Alan Ballard, Chair of the Commercial Occupational Health Providers Association (COHPA) said:

“From mental health to menopause, occupational health doctors and nurses have a wealth of experience and specialist knowledge that is currently underutilised by much of the private sector.

“Many business leaders feel like they are fire-fighting health issues as they arise, so bringing in an occupational health expert to assist with a more strategic, proactive approach will take that constant pressure out of their hands.

“Companies that take on a bespoke health and wellbeing strategy in collaboration with an occupational health provider will see improved employee health and a better bottom line.”

The YouGov survey also demonstrated that employees want workplace health to be led from the top. Key factors for employee health were work-life balance (71%), good management and leadership (62%), and good workplace culture (55%).

Lord David Blunkett, Patron of the Society of Occupational Medicine, remarked:

“It is encouraging that an increasing number of companies are investing in workplace health and wellbeing services, but employers need to ensure that their occupational health offering is effective and meaningful.

“By seeking professional guidance from an occupational health expert, business leaders can adopt a more strategic and impactful approach to improving employee health, and maintain reliability and ability to stay in the job.”

 

Health

RCN Wales appoints Nicola Williams as Executive Director

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NICOLA WILLIAMS will take up the role in April, bringing more than three decades of experience in nursing and senior leadership.

The Royal College of Nursing (RCN) has announced the appointment of Nicola Williams as its new Executive Director for Wales.

She joins the organisation from Velindre University NHS Trust, where she currently serves as Executive Director for Nursing, Allied Health Professionals and Health Care Scientists. With 38 years of experience in nursing and more than six years at executive board level, she is widely recognised across NHS Wales for her work in improving patient outcomes.

A highly experienced strategic leader, Williams has worked across a wide range of clinical and organisational settings. She has led major transformation programmes, strengthened national clinical leadership networks and championed innovation and evidence-based improvements in care. Her work has contributed to changes adopted across Wales and has been recognised with national awards.

Speaking about her appointment, Nicola Williams said: “I feel privileged to be appointed as Executive Director of RCN Wales. I’m a proud nurse, passionate about patient safety and improving care standards.

“Delivering the best care is only possible when nursing staff are supported to work in safe, inclusive environments. I will stand alongside members and their patients.

“Nursing staff are the backbone of health and care. I am determined to support our members across Wales, wherever they work, to meet the challenges ahead and shape the future of our profession.

“I look forward to meeting members across Wales and ensuring our work is informed by their experiences and expertise.”

In her new role, Williams will lead the RCN’s work in Wales and provide strategic leadership across key priority areas spanning the UK.

She succeeds Helen Whyley, who has held the position since February 2019 and will move into a new role as Director of Service Innovation at the RCN.

 

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Health

Decision pending on adult mental health referral pathway

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HYWEL DDA University Health Board will decide next week whether to make changes to the GP referral pathway for routine adult mental health services permanent.

The decision will be taken at a public Board meeting on Thursday (Mar 26).

Board members will consider a proposal to formalise changes already introduced in Ceredigion and, if approved, roll out the revised pathway across Pembrokeshire and Carmarthenshire.

Since March 2025, adults in Ceredigion seeking routine mental health support have been advised by their GP to contact the NHS 111 Wales ‘Press 2’ service, rather than being referred directly to the county’s Community Mental Health Team.

The temporary change was introduced in response to ongoing staffing shortages. Health Board officials say the approach has helped maintain timely access to face-to-face assessments for those who need them, while directing initial contact through a single access point.

The 111 ‘Press 2’ service provides telephone assessments by local wellbeing practitioners, supervised by registered mental health nurses, offering advice, support and onward referrals where required.

At its November 2025 meeting, the Board agreed to extend the temporary pathway until the end of March 2026. A nine-week engagement exercise followed, running from December 8 to February 9, to gather feedback from patients, professionals and stakeholders on the potential long-term impact.

Andrew Carruthers, Chief Operating Officer at Hywel Dda University Health Board, said: “I would like to thank everyone who took the time to share their views and experiences.

“I would also like to thank West Wales Action for Mental Health for supporting engagement with patients, including those with lived experience, alongside GPs, primary care teams, mental health staff and third sector partners.

“Our priority is to ensure mental health services remain accessible, fair and sustainable. The temporary changes in Ceredigion have shown some positive benefits, and the feedback we have received from across the three counties will play an important role in shaping the Board’s decision.”

The Board will review all evidence and feedback before making a final decision on the future of the adult mental health referral pathway.

GPs will continue to refer patients with urgent or complex needs directly to community mental health teams where appropriate, and have access to a dedicated NHS 111 professional line for additional clinical advice.

Further details, including the full Board papers, are available here:
https://biphdd.gig.cymru/amdanom-ni/eich-bwrdd-iechyd/cyfarfodydd-y-bwrdd-2026/agenda-a-phapuraur-bwrdd-26-mawrth-2026/

The meeting will be streamed live from 9:30am on Thursday (Mar 26) via:
www.youtube.com/hywelddahealthboard1

 

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Parents urged to check children’s vaccinations after meningitis cases

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Local pharmacy reports MenB vaccine shortage amid rising concern

PARENTS and carers across west Wales are being urged to check their children’s vaccination status following recent meningitis cases in the UK.

The warning comes as a local pharmacy has confirmed a shortage of the Meningitis B (MenB) vaccine, highlighting growing pressure on supplies.

Mendus Pharmacy said it currently has no availability of the vaccine due to what it described as a nationwide supply issue.

Mendus Pharmacy: No availability of the vaccine

In a statement, the pharmacy said: “We would like to inform our patients that, due to ongoing supply issues, we currently have no availability of the Meningitis B vaccine.

“Unfortunately, this is a nationwide shortage and all stock is currently unavailable.

“We understand this may be particularly concerning given the recent outbreak reported in Kent, and we completely appreciate the importance of timely vaccination.”

The pharmacy confirmed it is operating a waiting list and will contact patients once supplies return.

Health officials say keeping vaccinations up to date remains one of the most effective ways to prevent serious illness and reduce pressure on NHS services.

Dr Ardiana Gjini, Executive Director of Public Health at Hywel Dda University Health Board, urged parents to act.

She said: “Vaccination is one of the most effective ways we can protect children and young people from serious illness.

“Ensuring your child is fully vaccinated not only safeguards their health but also helps prevent the spread of infections within our communities.

“I strongly encourage all parents and carers to check their child’s vaccination status. If you are concerned that your child may have missed routine vaccinations, please speak to your GP.”

Meningococcal disease is a serious and potentially life-threatening infection that can lead to meningitis or septicaemia. While many people recover, some are left with long-term physical, neurological or psychological complications. Around one in ten cases can be fatal.

Although the disease can affect anyone, babies, young children, teenagers and young adults are at greatest risk.

In Wales, vaccines protecting against meningococcal strains A, B, C, W and Y are offered as part of the NHS immunisation programme. Infants receive the MenB vaccine, while teenagers are offered the MenACWY vaccine.

Latest figures from the Health Board show that uptake among 16-year-olds for the MenACWY vaccine stands at 76.4%, meaning a significant number of young people remain unprotected as they approach adulthood.

For younger children, uptake of the MenB vaccine is higher but still below the recommended 95% target. Around 92.8% of infants are vaccinated by their first birthday, rising slightly to 91.8% by their second.

Health officials say these figures reflect strong engagement from families and primary care teams but stress that continued vigilance is needed.

Families are being advised to check their child’s vaccination record with their GP or by contacting the Health Board directly. Parents should also ensure babies receive their scheduled MenB doses and that teenagers receive their MenACWY and 3-in-1 booster vaccines, which are currently being delivered in schools.

Parents are also urged to remain alert to the symptoms of meningitis and septicaemia and to seek urgent medical advice if they have concerns.

Further information on symptoms is available via NHS 111 Wales.

 

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