News

Costs of agency social workers soars in Pembrokeshire from £250k to £1.4m

Published

4 years ago

July 26, 2022

CONCERN over the welfare of children has emerged after new figures show that the number of agency social workers employed by councils, and their cost, have been increasing in recent years.

In 2019 Pembrokeshire County Council spent £250k on agency social 8 workers, but by 2020 it had increased to £770k on 11 staff members. By last year it had increased to a staggering £1.4m on employing 12.

Experts say the difficulty experienced by our council, and other local authorities, in attracting permanent staff means vulnerable children and families were often seeing multiple social workers in a single year, making it harder for them to engage with services.

They said the large-scale use of agency social workers was a poor use of dwindling local authority funds, as locums received a higher hourly rate than permanent staff, on top of the fee paid to the company they were employed through.

Across all of Wales, 376 agency social workers were employed by Welsh councils last year at a cost of £20,423,189. This is an increase from 365 for £18,522,072 in 2020/21 and 279 for £16,149,980 the year before.

Already since April this year, £1.8m has been spent on 143 such staff but the cost is likely to far exceed this over the course of a whole year.

The reliance of local authorities on agency social workers has become a significant area of concern in recent months after a council that admitted it failed to prevent the murder of toddler Star Hobson has a serious staff retention problem in its children’s services.

Bradford Council spent £12.3m on agency staff in the last year – representing a doubling of its spend since the 16-month-old girl died on 22 September 2020. It also has the highest spend in the country.

Pembrokeshire was one of five councils to have spent seven-figure sums on agency social workers. On top of Pembrokeshire’s £1.4m, Cardiff spent £5.4m, Powys £4.4m, Merthyr Tydfil £3.3m and Rhondda Cynon Taf £1.3m.

The Welsh Conservatives say that the revelations come after Mark Drakeford’s continued reluctance to implement a review of children’s services across Wales – the only UK nation not to do so – despite having the worst rate of looked-after children of British nations. Calls were prompted after the murder of Logan Mwangi.

Ray Jones, a former director of children’s services and an emeritus professor at Kingston University, said working conditions for social workers had deteriorated, with bigger caseloads, less support and inadequate pay, which made locum work more attractive.

He explained: “You’re paying more for a poorer service [with agency workers] because what you need in terms of children’s and adults social services is continuity – people who know the people they are working with, can build relationships with those families over time, and know their history.”

Commenting, Welsh Conservative and Shadow Social Services Minister Gareth Davies MS said: “We’ve known about understaffing in Wales’ social services departments for a long while now, well before the current labour shortages we are seeing nationwide, which is what makes councils’ reliance on agency workers so concerning.

Logan Mwangi’s case is a prime example of a failure in social services. His mother, stepfather and a teenager were been given life sentences for murdering five-year-old Logan Mwangi and dumping his body in a river last year (Image: Family photo)

“We’ve seen tragic cases like Star Hobson and Logan Mwangi that only go to show that we need a strong presence from social services. This cannot happen when councils are so dependent on agency staff because permanent placements lead to better outcomes as someone can handle a case consistently that way.

“That’s why it is startling to see hundreds are employed every year at substantial cost to the taxpayer, costs that would be lower if resources focussed on paying permanent staff better than shelling out for agency premiums.

“I think our findings only serve to support our calls for a Wales-wide review of social services, especially since Wales is the only British nation not to be doing so and has the worst rate of looked-after children in the UK, which makes Mark Drakeford’s rejection of one so disappointing.”

Speaking in 2019, Nadhim Zahawi, the children and families minister, said: “There are more full-time equivalent social workers than ever before across the UK, which means there are more dedicated people on the frontline to offer much needed support to some of most vulnerable children and families in the country.

“Agency staff can play a vital role in managing short-term recruitment needs, fluctuations in demand or to support improvement.

“We are supporting the recruitment and training of social workers so they have the skills they need for this important job.”

Local Government

Milford Haven civic service marks start of mayoral year

Published

43 minutes ago

June 21, 2026

Tom Sinclair

Mayor’s charities named as civic leaders gather at St Katharine and St Peter’s Church

THE CIVIC SERVICE of the Mayor of Milford Haven, Cllr Mark Woodward, took place at St Katharine and St Peter’s Church on Saturday (June 20).

The service marked Cllr Woodward’s election as Mayor and First Citizen of Milford Haven.

It was conducted by Rev Dr Adrian Furse and Canon John Cecil, with music from church organist Richard Stephens, Gelliswick Community Choir and Milford Haven Town Band.

Guides and Brownies, Milford Haven Sea Cadets and Royal Marines Cadets were also among those taking part, with councillors Colin Sharp and Yvonne Southwell acting as ushers.

Refreshments followed at Milford Haven Bowling Club.

Local MS Paul Davies was among those attending the service and wished the new mayor all the best for his term in office.

Cllr Woodward’s chosen charities for the year are Patch Charity and Greenacres Rescue.

Photo caption:

Civic guests attended the Mayor of Milford Haven’s service at St Katharine and St Peter’s Church on Saturday (Pic: Supplied)

Charity

Toy Story fans fill charity toy box at Haverfordwest cinema

Published

11 hours ago

June 20, 2026

Tom Sinclair

Donations pour in for SNAP Specialist Play as families embrace Toy Story 5 launch

A TOY STORY-themed charity appeal at a Haverfordwest cinema has got off to a flying start, with families donating toys to support children with additional needs across Pembrokeshire.

The Palace Cinema has teamed up with local charity SNAP Specialist Play to collect new and pre-loved toys during screenings of the newly released Toy Story 5.

The appeal centres around an “Andy’s Toys” donation box, inspired by the beloved Pixar films, which has already been filled by generous filmgoers.

***Toy Story magic: The Palace Cinema foyer has been transformed with themed decorations to celebrate the film’s release***

Cinema manager Hannah Cramp said the response from the community had exceeded expectations.

Families attending opening screenings have arrived carrying bags of toys, with many children keen to share their own treasured items to help others.

The cinema has transformed its foyer into a colourful Toy Story-themed experience, complete with hand-painted decorations, character silhouettes, bunting and famous film slogans including “Reach for the Sky” and “To Infinity and Beyond”.

Many visitors have also embraced the spirit of the occasion by attending in costume as their favourite Toy Story characters.

***Specialist support: SNAP’s sensory facilities help children with additional needs learn and develop through play***

The toys are being donated to SNAP Specialist Play, a charity based within the Child Health Department at Withybush Hospital.

SNAP supports pre-school children with additional and complex needs through specialist play sessions designed to encourage communication, physical development and sensory learning.

Its facilities include sensory rooms, therapeutic play spaces and bespoke equipment used by speech and language therapists, occupational therapists and physiotherapists.

Project manager Cindy Jenkins said the charity was delighted by the partnership and grateful for the generosity shown by local families.

She said every toy donated would be put to good use, either during specialist play sessions, at family events, or through seasonal initiatives such as Christmas gift boxes for children and their siblings.

The appeal will continue until mid-July, with organisers hopeful that even more donations will be received over the coming weeks.

Anyone attending Toy Story 5 at the Palace Cinema is invited to bring along a new or good-quality pre-loved toy to support the appeal.

Cover photo:

Fancy dress fun: Palace Cinema manager Hannah Cramp helping launch the Toy Story charity appeal.

Health

Medicine shortages now ‘most severe on record’, health leaders warn

Published

11 hours ago

June 20, 2026

Tom Sinclair

PATIENTS are facing some of the worst medicine shortages ever seen in the UK, with pharmacists warning the situation now poses a serious risk to safety.

The National Pharmacy Association said shortages affecting commonly used medicines are becoming more frequent, lasting longer, and causing increasing disruption for patients, GP surgeries and pharmacies.

The warning comes as Serious Shortage Protocols for Creon, used by people with pancreatic cancer and cystic fibrosis to help digest food, have been in place since May 2024 and have now been extended until July 10, 2026.

HRT treatment Estradot has also been under a Serious Shortage Protocol since December 2024, with the current extension also running until July 10.

Patients travelling between pharmacies

A survey by the National Pharmacy Association found that 98 per cent of pharmacies had encountered patients who had visited several pharmacies in one day to find a prescription.

It also found that 96 per cent of pharmacies believed the current situation posed a serious risk to patient safety, while 89 per cent said they had been unable to dispense a medicine at least once a day because of supply problems.

Some pharmacy teams have also faced anger and abuse from patients unable to obtain medication.

Olivier Picard, Chair of the National Pharmacy Association, said: “Medicine shortages are becoming more frequent, lasting longer and causing increasing disruption for patients.

“These shortages are some of most severe the UK has experienced.

“It is deeply distressing to find patients who have travelled from pharmacy to pharmacy to find the medicines they need without success.”

Calls for urgent taskforce

The NPA is calling on the government to convene an emergency taskforce involving manufacturers, wholesalers, clinicians and pharmacists.

It also wants changes to rules which currently stop pharmacists from making simple substitutions, such as changing a tablet to a capsule or a cream to an ointment, even where a safe alternative is available.

Professor Victoria Tzortziou Brown, President of the Royal College of GPs, said medicine shortages were frustrating for patients, GPs and pharmacists, and added pressure to already stretched services.

She said the College supported pharmacists being able to make limited changes to prescriptions where a medicine is unavailable and a safe alternative exists.

She added: “The most important thing is that patients are able to access the medication they need safely and without delay.”

The Cystic Fibrosis Trust and Pancreatic Cancer UK have also raised concerns about the impact of shortages of pancreatic enzyme replacement therapy, including Creon, on people who rely on the medication to digest food, maintain weight and stay well enough for treatment.