Business
“There aren’t enough hours in the day” for entrepreneurial young Pembrokeshire dairy farmer Scott Robinson
“I WOULD not be where I am today if it were not for Farming Connect,” says Pembrokeshire dairy farmer Scott Robinson.
Scott, 25, is ambitious, focused and also very busy! He works alongside his parents at the family farm near Clynderwen and runs his own successful milk-vending machine enterprise.
He says he hasn’t yet found the route to achieving the perfect work/life balance – ‘there aren’t enough hours in the day’ – but, like everything else he tackles, he’s working on it!
After attending Hartpury College to study an extended diploma in agriculture, Scott travelled around New Zealand to get experience of working on large-scale dairy units.
“It was an eye-opener – if their workers hadn’t finished their day by 5pm, they felt they were getting something wrong, we could learn from that here in Wales too!”
Scott grew up on the council-owned Pembrokeshire farm which has been tenanted by his parents for almost 30 years. They currently milk 140 Holstein Friesian cows twice daily and graze them on 200 acres of pasture and silage.
The family first accessed Farming Connect’s Advisory Service in 2019. Soil sampling and nutrient management planning advice led to more targeted use of nitrogen fertilisers on fields with high indices with slurry elsewhere.
“This has saved us time and money so we’ll now reassess this every three to four years,” says Scott.
Through the Advisory Service, they also applied for an infrastructure report and will shortly start work on a new slurry lagoon which will ensure the farm meets the new agri-pollution requirements. This will allow for more efficient use of farm nutrients and enable the family to transition to a flying herd, buying in all replacement heifers. The farm infrastructure report was submitted as part of the planning application providing the information required for Natural Resources Wales to approve the proposal.
Two years ago, urged on by his Farming Connect mentor Lilwen Joynson, Scott started researching the costs and viability of setting up a new milk vending machine business at the farm. He successfully applied for a substantial loan which enabled him to convert one of the farm outbuildings and invest in the necessary equipment. He also set up a formal agreement with his parents to purchase some of their milk, the remainder of which is sold on contract to a major dairy wholesale company.
Scott says that tapping into a range of Farming Connect support services has not only given him new skills, but also increased his network of similarly pro-active farmers all keen to share their experiences of innovative or more efficient ways of working.
Scott and his parents have at various times been members of a local Farming Connect dairy discussion group- which meets quarterly to discuss issues such as benchmarking, nutrient management planning and grazing strategies as well as animal health and performance.
A former participant of the Agri Academy, which he says was a massive boost to his self-confidence, Scott has also been part of Farming Connect’s Prosper to Pasture basic programme to have a better understanding of pasture management. The family have also accessed sector-specific guidance on topics including planning, nutrient management, slurry storage, grassland and crop management. Scott also joined a local Agrisgôp set up especially for dairy farmers involved with milk-vending enterprises, which included those just thinking of starting up as well as fully-fledged operators.
“It was hugely helpful to share guidance on good suppliers, compare costs and swap contacts – I found sharing our experiences a big support.”
The group was led by Lilwen Joynson, who had met Scott at the beginning of his entrepreneurial ‘journey’ in her role as his mentor.
Scott says Lilwen’s support was the catalyst which encouraged the whole family to talk openly ‘around the kitchen table’ about their hopes for the future.
“By facilitating our discussions, we soon had a clear sense of direction and her insistence that we each drew up a detailed action plan and deadlines after every meeting had a huge impact on both short and long-term ambitions for the future direction of the farm.
“Farming Connect has helped me learn more about innovation, current best practice and more efficient ways of working, all critical for farmers at a time we need to be more aware of climate change and protecting the environment.
“Lilwen encouraged us all to think of the wider implications and convinced me and my parents that we should investigate and capitalise on every opportunity to future proof both the farm and the milk vending business.
“I’ve got an expanding customer-base and I’m optimistic that within three years, when I hope to have paid off my loan, all profits from the milk vending side will be going straight into my pocket – that’s a nice thought to keep me working hard!”
Scott has also undertaken Farming Connect training courses including social media training and a marketing course which help him promote the milk vending enterprise.
“It makes good commercial sense to take advantage of all the support and guidance available, and with Farming Connect services either fully funded or subsidised by up to 80%, I’d advise anyone else to pick up the phone to their local development officer today.”
Farming Connect is delivered by Menter a Busnes and Lantra Wales and financed by Welsh Government and the European Agricultural Fund for Rural Development.
Business
Bid to convert office space into chocolate factory, salon and laundrette
A CALL for the retrospective conversion of office space previously connected to a Pembrokeshire car hire business to a chocolate factory, a beauty salon and a laundrette has been submitted to county planners
In an application to Pembrokeshire County Council, Mr M Williams, through agent Preseli Planning Ltd, sought retrospective permission for the subdivision of an office on land off Scotchwell Cottage, Cartlett, Haverfordwest into three units forming a chocolate manufacturing, a beauty salon, and a launderette, along with associated works.
A supporting statement said planning history at the site saw a 2018 application for the refurbishment of an existing office building and a change of use from oil depot offices to a hire car office and car/van storage yard, approved back in 2019.
For the chocolate manufacturing by ‘Pembrokeshire Chocolate company,’ as part of the latest scheme it said: “The operation comprises of manufacturing of handmade bespoke flavoured chocolate bars. Historically there was an element of counter sales but this has now ceased. The business sales comprise of online orders and the delivery of produce to local stockist. There are no counter sales from the premises.”
It said the beauty salon “offers treatments, nail services and hairdressing,” operating “on an appointment only basis, with the hairdresser element also offering a mobile service”. It said the third unit of the building functions as a commercial laundrette and ironing services known as ‘West Coast Laundry,’ which “predominantly provides services to holiday cottages, hotels and care homes”.
The statement added: “Beyond the unchanged access the site has parking provision for at least 12 vehicles and a turning area. The building now forms three units which employ two persons per unit. The 12 parking spaces, therefore, provide sufficient provision for staff.
“In terms of visiting members of the public the beauty salon operates on an appointment only basis and based on its small scale can only accommodate two customers at any one time. Therefore, ample parking provision exists to visitors.
“With regard to the chocolate manufacturing and commercial laundrette service these enterprises do not attract visitors but do attract the dropping off laundry and delivery of associated inputs. Drop off and collections associated with the laundry services tend to fall in line with holiday accommodation changeover days, for example Tuesday drop off and collections on the Thursday.
“With regard to the chocolate manufacturing ingredients are delivered by couriers and movements associated with this is also estimated at 10 vehicular movements per week.”
The application will be considered by county planners at a later date.
Business
First Minister criticised after ‘Netflix’ comment on struggling high streets
Government announces 15% support package but campaigners say costs still crushing hospitality
PUBS, cafés and restaurants across Wales will receive extra business rates relief — but ministers are facing criticism after comments suggesting people staying home watching Netflix are partly to blame for struggling high streets.
The Welsh Government has announced a 15% business rates discount for around 4,400 hospitality businesses in 2026-27, backed by up to £8 million in funding.
Announcing the package, Welsh Government Finance Secretary Mark Drakeford said: “Pubs, restaurants, cafés, bars, and live music venues are at the heart of communities across Wales. We know they are facing real pressures, from rising costs to changing consumer habits.
“This additional support will help around 4,400 businesses as they adapt to these challenges.”
The announcement came hours after Eluned Morgan suggested in Senedd discussions that changing lifestyles — including more time spent at home on streaming services — were contributing to falling footfall in town centres.
The remarks prompted political backlash.
Leader of the Welsh Liberal Democrats, Jane Dodds, said: “People are not willingly choosing Netflix over the high street. They are being forced indoors because prices keep rising and wages are not.
“Blaming people for staying at home is an insult to business owners who are working longer hours just to survive.”
Industry groups say the problem runs deeper than consumer behaviour.
The Campaign for Real Ale (CAMRA) welcomed the discount but warned it would not prevent closures.
Chris Charters, CAMRA Wales director, said: “15% off for a year is only the start. It won’t fix the unfair business rates system our pubs are being crushed by.
“Welsh publicans need a permanent solution, or doors will continue to close.”
Across Pembrokeshire, traders have repeatedly told The Herald that rising energy bills, wage pressures and rates — rather than a lack of willingness to go out — are keeping customers away.
Several town centres have seen growing numbers of empty units over the past year, with independent shops and hospitality venues reporting reduced footfall outside the main tourist season.
While ministers say the relief balances support with tight public finances, business groups are calling for wider and longer-term reform.
Further debate on rates changes is expected later this year.

Business
Pub rate relief welcomed but closures still feared
CAMRA warns one-year discount is only a sticking plaster as many Welsh locals face rising bills
A BUSINESS rates discount for Welsh pubs has been welcomed as a step in the right direction — but campaigners warn it will not be enough to stop more locals from shutting their doors.
The Campaign for Real Ale (CAMRA) says the Welsh Government’s decision to offer a 15 per cent reduction on business rates bills for the coming year will provide short-term breathing space for struggling publicans.
However, it believes the move fails to tackle deeper problems in the rating system that continue to pile pressure on community pubs across Wales, including in Pembrokeshire and Carmarthenshire.
Chris Charters, Director of CAMRA Wales, said: “Today’s announcement from the Finance Secretary that pubs will get 15% discount on their business rates bills is a welcome step.
“However, many pubs still face big hikes in their bills due to the rates revaluation which could still lead to more of our locals in Wales being forced to close for good.
“15% off for a year is only the start of supporting pubs with business rates. It won’t fix the unfair business rates system our pubs are being crushed by.”
He added: “Welsh publicans need a permanent solution, or doors will continue to close and communities will be shut away from these essential social hubs that help tackle loneliness and isolation.”
Mounting pressure on locals
Under plans announced by the Welsh Government, pubs will receive a temporary discount on their rates bills for the next financial year.
But CAMRA argues that many premises are simultaneously facing sharp increases following the latest revaluation, which recalculates rateable values based on property size and trading potential.
For some smaller, rural venues, especially those already operating on tight margins, the increases could wipe out the benefit of the relief entirely.
Publicans say they are also contending with rising energy costs, higher wages, supplier price hikes and changing customer habits since the pandemic.
In west Wales, several long-standing village pubs have either reduced their opening hours or put their businesses on the market in the past year, with landlords warning that overheads are becoming unsustainable.
Community role
Campaigners stress that the issue goes beyond beer sales.
Pubs are often described as the last remaining social spaces in small communities — hosting charity events, sports teams, live music and local groups.
In parts of rural Pembrokeshire, a pub can be the only public meeting place left after the loss of shops, banks and post offices.
CAMRA says supermarkets and online retailers enjoy structural advantages that traditional pubs cannot match, making it harder for locals to compete on price.
The organisation is now calling on ministers to introduce a permanently lower business rates multiplier for pubs, rather than relying on short-term discounts.
Long-term reform call
CAMRA wants whoever forms the next Welsh administration to commit to fundamental reform of the rating system, arguing that pubs should be recognised as community assets rather than treated like large commercial premises.
Without change, it warns, the number of closures is likely to accelerate.
Charters said: “This is about protecting the future of our locals. Once a pub shuts, it rarely reopens. We can’t afford to lose any more.”
For many communities across west Wales, the fear is simple: temporary relief may buy time — but it may not be enough to save the local.
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