Health
Health Minister’s plea: Don’t add extra pressure on ambulances during strikes
THE MINISTER for Health and Social Services, Eluned Morgan, has urged people to take extra care and only call 999 for life-threatening or serious emergencies during the ambulance strikes.
Ambulance services are expected to be severely impacted by industrial action, as the first of two separate days of planned strike action by some ambulance staff begins tomorrow. The GMB union has announced its members in the ambulance services will go on strike on 21 and 28 December.
The Welsh Ambulance Services NHS Trust (WAST) expects the number of emergency ambulances able to attend patients will be significantly affected on strike days.
Non-emergency patient transport, which helps people attend hospital appointments, will also be affected, as will non-clinical call handlers in WAST’s contact centres and some support services.
WAST has warned only life-threatening illnesses or injuries are likely to receive an emergency response on strike days. Patients are advised not to call 999 unless someone is very seriously ill or injured, or there is an immediate risk to life.
The very sickest patients will continue to be prioritised, while less seriously ill or injured patients will not receive an ambulance response. This might also mean patients being asked to make their own way to hospital, where their life is not in danger, provided they feel safe to do so.
People are advised to use the NHS 111 Wales website for health advice where there is no immediate threat to life, or speak to or visit a pharmacist, GP or minor injuries unit.
Health Minister Eluned Morgan said:
“There’s no doubt the two days of industrial action, following hard on the heels of action by nurses which have caused a delay in treatment for thousands of patients in Wales, are going to cause huge pressure on ambulance services. Ambulances will only be able to respond to the most urgent calls on strike days.
“Please don’t add extra pressure on services on these days and consider carefully what activities you take part in tomorrow and on the 28th.
“It’s important to call 999 if you are in immediate danger, but we must all consider very carefully how we use ambulance services on these days.
“It’s vital that all of us, as users of our NHS, do all we can to minimise pressure on our health service during the industrial action.”
Everyone can help relieve the pressure by:
Stocking up on prescription medications and over the counter remedies for common ailments to reduce the risk of you falling ill on strike days.
Ensuring you have adequate first aid kit supplies in the event you need to administer self-care for minor injuries at home.
Taking extra care during the cold weather to avoid slips, trips and falls, and accidents on the road.
Looking out for family, friends and neighbours who are especially vulnerable.
Health
Local nurse awarded by The Queen’s Nursing Institute
MEGAN WARE, a Learning Disability Children’s Community Nurse in Hywel Dda University Health Board, was recently awarded the ‘Dame Elizabeth Fradd Memorial Prize for Outstanding Achievement’ by the Queen’s Nursing Institute.
This prestigious award was presented to Megan in recognition of her hard work and achievements across Carmarthenshire, Ceredigion, and Pembrokeshire.
Megan was nominated by one of her lecturers in the University of South Wales. There were many reasons that helped influence her nomination for this award. She has enthusiastically embraced the opportunity to gain experience, develop and achieve. She helped with teaching year one community children’s nursing students in the Specialist Practitioner Qualification (SPQ), sharing her own learning from her clinical practice.
Her innovation and encouragement have inspired others to feel confident within their future specialist practice and she has excelled clinically, achieving all the elements of the course to a high standard.
Megan said: “I have always been passionate about making a positive difference to people’s lives and I feel so privileged to be in the position I am as a nurse working with children with learning disabilities and complex needs. I was completely shocked to have won this award but feel proud at the fact that I have been recognised for my work and efforts in completing the course.”
Megan is also the first learning disability nurse in Wales working within a community children’s nursing team to complete her SPQ in children’s community nursing. The course prepares nurses to become a specialist practitioner following the Nursing and Midwifery Council’s standards of proficiency for community nursing specialist practice qualifications. The skills taught involve health education and health promotion, how to improve quality in healthcare settings, leadership, and management and more.
Sharon Daniel, Interim Executive Director of Nursing, Quality and Patient Experience at the health board praised Megan’s achievement, saying: “I am proud of Megan for obtaining this award and for being the first learning disability nurse to study for the Specialist Practitioner Qualification in Wales. It is testament to all her hard work and commitment to extending her knowledge as a nurse working with and benefiting children in our community.”
Megan plans on finishing her dissertation and completing her Masters degree, which will help further her career.
This annual award is for the most outstanding student in the Specialist Practice Qualification in community children’s nursing across universities in Wales, England, and Northern Ireland. The Dame Elizabeth Fradd Memorial Prize was established in 2024 to honour the legacy of Dame Elizabeth Fradd, a Fellow of the Queen’s Nursing Institute and a distinguished children’s nurse.
Health
Pressures remain high despite the end of ambulance ‘critical incident’
AMBULANCE service pressures remain high despite the end of a 48-hour critical incident declared by the Welsh Ambulance Service.
The incident, triggered by overwhelming demand and a backlog of 340 emergency calls on Monday, was formally stood down after significant strain on resources.
Judith Bryce, assistant director of operations, said: “While the critical incident is behind us, significant pressures remain, and it’s really important that the public play their part to protect our precious resources for those who need them most.”
Ambulance chiefs have urged the public to use the service responsibly, advising people to only dial 999 in life-threatening emergencies and consider alternatives such as NHS 111 Wales symptom checkers, pharmacists, minor injuries units, or GPs.
“For anyone under the weather after New Year’s Eve celebrations, consider what you can do at home to self-care, including for common ailments like coughs, sore throats, and diarrhoea,” Ms Bryce added.
She also warned the public to take extra care while yellow weather warnings for heavy rain and high winds remain in place, highlighting the risk of accidents on the road and injuries from slips, trips, and falls.
The pressures extended beyond the ambulance service, with health boards including Cwm Taf Morgannwg, Hywel Dda, Aneurin Bevan, and Cardiff and Vale reporting increased demand. These boards introduced mask-wearing measures last week due to rising flu cases.
Jason Killens, chief executive of the ambulance service, described the critical situation as “very rare” and stressed the importance of using emergency services wisely.
This is not the first time a critical incident has been declared during winter pressures. In December 2020, south Wales experienced a similar crisis, while an extraordinary incident was declared in 2023 after an ambulance waited over 28 hours outside a hospital.
The Welsh government acknowledged the ongoing pressures on urgent and emergency care services and urged the public to carefully consider their options before seeking care.
Health
Critical incident declared by Welsh Ambulance Service due to demand
A “CRITICAL INCIDENT” was declared by the Welsh Ambulance Service on Monday (Dec 30) evening due to significantly increased demand and extensive handover delays.
The service, which covers more than three million people across Wales, reported over 340 calls waiting to be answered at the time the incident was declared.
More than half of the ambulance vehicles were stuck outside hospitals waiting to hand over patients, resulting in some people waiting “many hours” for an ambulance and delays in answering emergency calls.
Welsh Conservative Shadow Cabinet Secretary for Health and Social Care, James Evans MS, said: “Another critical incident declared by the Welsh Ambulance Service with over 340 calls waiting, ambulances stuck outside hospitals, and patients waiting hours for care.
“This is not just a winter crisis, it is a symptom of long-term failures in Labour-run Wales. Patients and frontline workers deserve better.
“It’s time for real leadership to fix this problem once and for all.”
The public has been urged to call 999 only in the event of serious emergencies.
The Welsh Ambulance Services University NHS Trust said it had implemented additional measures to ensure services could continue.
Stephen Sheldon, Head of Service, said: “It is very rare that we declare a critical incident, but with significant demand on our service and more than 90 ambulances waiting to hand over patients outside of hospital, our ability to help patients has been impacted.
“Regrettably, this means that some patients will wait longer for an ambulance to arrive and for their calls to be answered.
“For that, we are very sorry because this is not the level of service we want to provide.
“We understand that this is frustrating for patients, but can assure them that we are doing everything we can to relieve the pressure on our service.”
A critical incident is the highest alert level used by the NHS, allowing management to take immediate steps to create capacity.
Sheldon added: “The public can help by only calling 999 in the event of a life-threatening emergency – that’s a cardiac arrest, chest pain, breathing difficulties, loss of consciousness, choking, or catastrophic bleeding.
“If it’s not a life-threatening emergency, then it’s important you use one of the many alternatives to 999, starting with the symptom checkers on our NHS 111 Wales website, as well as your GP, pharmacist, and minor injuries unit.”
Earlier on Monday, Walsall Healthcare NHS Trust, which operates Walsall Manor Hospital, also declared a critical incident due to rising numbers of people needing urgent and emergency hospital care, predominantly for respiratory conditions.
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