News
A Pembrokeshire couple’s struggle with Lasting Power of Attorney application

IN LAWRENNY, Pembrokeshire a tale of love, resilience, and bureaucratic hurdles unfolded when Alan Woodhouse, 71, suffered a stroke earlier this year.
As his health began to decline, he found it increasingly challenging to manage his finances. To ease his burden, Alan and his devoted wife, Donna, 58, decided to apply for a lasting power of attorney (LPA), allowing Donna to take control of his financial affairs.
“I was more or less told that he wouldn’t be able to manage paying the bills,” said Donna, expressing her concern for her husband’s well-being.
An LPA is a legal arrangement that permits someone to act on your behalf if you can’t manage your finances or fear you won’t be able to do so in the future. The application must be approved by the Office of the Public Guardian (OPG), but time was of the essence for Donna and Alan.
With a sense of urgency, Donna filled out all the required forms from gov.uk and sent them off to the OPG in early April. However, the couple’s hopes were dashed two months later when they learned that their application had been rejected due to a minor issue with one of the dates beside Alan’s signature.
“There was a tiny line through the 0 in the date,” recounted Donna, visibly devastated by the rejection. “I thought it had all gone through. To my mind, it was silly.”
The rejection meant that Donna had to apply for another power of attorney, with the average registration process taking a staggering 20 weeks. The OPG offered a reduced fee of £41 if she resubmitted the application within three months, but the prolonged wait left Donna concerned that Alan’s health could worsen before the forms were approved.
Donna’s experience is not unique, as thousands of people across the UK face similar challenges with LPA applications. Financial and health LPAs have faced rejection at an alarming rate of 16.5% since 2018, according to data from the wealth manager Quilter.
In the past two financial years, the number of rejections has spiked, causing distress and uncertainty for many families. During the 2021-22 financial year, a staggering 31,254 LPAs were rejected, with the following year seeing only a slight dip to 29,124 rejections. These figures are significantly higher than in previous years, reflecting the growing concerns surrounding the LPA process.
Rosie Hooper from Quilter highlighted the difficulties applicants face, stating, “Navigating through the complexities of LPA applications can often feel like a difficult path.”
The primary reason for the high rejection rates lies in families’ lack of understanding of the legal requirements outlined in the Mental Health Capacity Act, according to Nicola Bushby from the law firm Boodle Hatfield. Many applicants inadvertently include instructions that violate the Act, leading to their forms being rejected.
Bushby emphasised the need for clearer guidance for families, suggesting that better alignment with the Mental Health Capacity Act could alleviate the issue. One common mistake involves the signing order, where improper sequencing invalidates the LPA.
Sarah Lockyer from the law firm Nockolds further highlighted potential pitfalls, noting that any mistakes on the form must be corrected in a specific manner, with initials from all involved parties to validate the changes. The use of Tipp-Ex is strictly prohibited, she warned.
In response to the rising concerns, the Ministry of Justice assured that plans to modernise and simplify the LPA process are underway, aiming for quicker and error-free applications, while strengthening fraud protection.
A Ministry of Justice spokesperson told The Pembrokeshire Herald: “If an application is started on our online LPA service, any issues will be highlighted so they can be rectified before the application is printed, signed and sent in to be registered.”
“Plans to modernise and simplify LPAs are going through Parliament — meaning the process will be quicker, with fewer errors and better protection from fraud.”
As families like Donna and Alan’s continue to navigate the intricate LPA landscape, it remains essential for individuals to seek expert advice and fully comprehend the intricacies of the process. With improvements on the horizon, hope shines through that the bureaucratic roadblocks will be cleared, allowing families to secure a lasting power of attorney with greater ease and confidence.
Adapted from an article originally appearing in The Times
Crime
Former police superintendent dismissed for gross misconduct

Misogynistic behaviour spanned three years, hearing told
A FORMER senior officer has been dismissed from Dyfed-Powys Police following a gross misconduct hearing which found he had engaged in inappropriate and misogynistic behaviour towards female colleagues.
Gary Davies, who held the rank of Superintendent, had been suspended since July 2022 while an investigation was carried out into a series of allegations relating to his conduct between 2017 and 2020.
A Gross Misconduct Hearing was held at Dyfed-Powys Police Headquarters between 24 March and 4 April 2025. The hearing was chaired by Legally Qualified Chair, Mr Oliver Thorne.
The panel found that Davies had breached multiple standards of professional behaviour, including Authority, Respect and Courtesy, Discreditable Conduct, and Equality and Diversity. As a result, he has been dismissed from the force and placed on the College of Policing Barred List, which prevents him from returning to the police service.
Deputy Chief Constable Ifan Charles, who serves as the Appropriate Authority for complaints and misconduct within Dyfed-Powys Police, issued a formal statement following the outcome.
He said:
“Dyfed-Powys Police expects the highest standards of professional behaviour from its officers and staff, both on and off duty – and especially from those in senior leadership roles.
“I apologise to the former and current officers and staff who were subjected to inappropriate behaviour by former Superintendent Gary Davies, and I thank them for their courage in coming forward.
“Over the past two weeks, we have heard accounts from a number of colleagues, the majority of whom are women, who experienced unacceptable misogynistic conduct during the course of their duties.
“They are role models, and I commend the integrity and bravery they have shown throughout this process.
“This case is deeply concerning and will understandably cause unease within the organisation. I want to reassure all staff and the wider public that immediate action was taken when allegations were made, and the matter has been treated with the utmost seriousness.
“The outcome of today’s hearing reflects our commitment to maintaining the highest standards of conduct in policing. We will continue to use all available measures to ensure those unfit to hold the office of constable are removed swiftly and efficiently.”
Davies’s name was officially added to the Barred List on Friday (Apr 4), the day the hearing concluded.
Community
Inspiring a love of reading with local authors

THE PEMBROKESHIRE LIBRARY SERVICE recently took part in the Books Council of Wales ‘Stars of the Shelves’ Initiative – to bring school children into libraries to meet local authors.
Grant funded by Welsh Government, the initiative aims to engage primary school pupils with literature and reading through author-led sessions in local libraries.
Pembroke Dock, Narberth, Milford Haven and Fishguard Libraries all took part and welcomed around 200 children at various sessions during March.
Welsh authors Kerry Curson and Rebecca F John were commissioned to deliver the workshops which were a fantastic chance for learners to interact with professional writers, explore storytelling and foster a love for reading and writing.
Pembroke Dock Community School and Narberth CP School enjoyed “fun”, “interesting” and “inspirational” workshops with Kerry where the pupils created their own stories, learned new vocabulary and felt more confident about their writing afterwards.
St Francis Catholic School, Ysgol Glannau Gwaun and Ysgol Wdig enjoyed hearing about Rebecca’s books and inspiration as well as taking part in the creative writing process and character development exercises and several found themselves wanting to read more.
Cabinet Member for Residents’ Services Cllr Rhys Sinnett said: “Our libraries are more than just places to borrow books and this Books Council of Wales initiative is just one example of the importance of libraries in the community.
“There was overwhelmingly positive feedback from the pupils who took part, and it is fantastic to see our young people fostering enthusiasm for reading and writing.”
Tracey Johnson, Site Coordinator for Fishguard, Newport and St Davids libraries, liaised with the Books Council of Wales and the authors, to organise the timetable of visits.
She added: “It was great to see so many primary age children in our libraries, enjoying themselves and learning in a fun way.
“It’s really important that we help develop the ‘library habit’ of visiting regularly, to help encourage a love of reading from an early age. Libraries are free to join, and library staff are here to help children and parents who visit.”
News
Neyland councillor threatens legal action under Equalities Act

NEYLAND TOWN COUNCIL is once again under scrutiny following a strongly worded letter from Councillor David Devauden, who has accused the Town Clerk of discrimination and threatened multiple legal actions.

In an email sent to fellow councillors and members of the public on Tuesday (Apr 1), Cllr Devauden alleges breaches of the Equalities Act 2010, as well as libel and harassment, in connection with ongoing disputes within the council.
Claims of discrimination and legal threats
The email alleges that the Town Clerk, Libby Matthews, has engaged in what Cllr Devauden describes as “the illegal practice of discrimination” against himself and fellow councillors Brian Rothero and Steve Thomas. He claims the Clerk has refused to respond to correspondence and has shown bias in favour of certain councillors.
“This is called OPENNESS, something we, as a Council, were proud to proclaim but failed to act on,” he wrote.
Drawing on his past experience as a part-time paralegal, Cllr Devauden stated he specialised in libel and discrimination law and accused the Clerk of misandry and malicious communications. He claims the complaints against him lacked evidence and were nothing more than “a misandristic rant.”
Ultimatum to Clerk
Cllr Devauden issued a 48-hour ultimatum to Libby Matthews, demanding her resignation “with no compensation and no benefits.” He warned that if she did not comply, he would pursue a case under the Equalities Act 2010 and other legislation.
“If you resign immediately then I will cease taking legal action against the Council,” he stated, though he added he could not guarantee the same for civil proceedings relating to social media posts alleging sexual harassment and excessive email communications.
He also warned of intended complaints to police under the Malicious Communications Act 1988 and the Protection from Harassment Act 1997, and stated his intention to pursue a libel case under the Human Rights Act 1998 if the allegations made against him are not substantiated with evidence.
Tensions continue to mount
The letter follows weeks of controversy surrounding the council, including the co-option of the Clerk’s mother to the council, accusations of secrecy, and increasing public dissatisfaction with council leadership.
As of now, the Town Clerk has not publicly responded to the letter.
Upcoming tribunal
The Pembrokeshire Herald has found that Cllr David Devauden is due to face a tribunal under reference APW/005/2024-025/CT, brought by the Adjudication Panel for Wales.
The hearing relates to alleged breaches of paragraphs 4(b), 4(c), 6(1)(a), 6(1)(d), and 6(2) of the Code of Conduct, which outline the following responsibilities:
- 4(b): Councillors must show respect and consideration for others.
- 4(c): Councillors must not use bullying behaviour or harass any person.
- 6(1)(a): Councillors must not conduct themselves in a manner likely to bring their office or authority into disrepute.
- 6(1)(d): Councillors must not disclose confidential information contrary to legal or policy obligations.
- 6(2): Councillors must not make vexatious, malicious or frivolous complaints against others.
The relevant authority is Neyland Town Council. Further details about the hearing are expected to be released in due course.
More referrals expected
A source close to the council has indicated that further referrals to the Adjudication Panel for Wales may be forthcoming, although this has not yet appeared on the public tribunal list.
Former councillor Andrew Lye also stated he has made a police complaint regarding what he describes as bullying by Cllr Devauden. He has expressed frustration over a lack of response from Dyfed-Powys Police and is considering referring the force to the Ombudsman over their handling of the complaint.
The Pembrokeshire Herald will continue to monitor developments and report on the outcome of any legal action or council response.
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