Business
Shocking report reveals toxic infighting at S4C
THE FORMER Chief Executive of Welsh language broadcaster S4C created an atmosphere of fear at the channel, bullied staff and behaved “like a dictator”.
Those are the findings of an explosive report prepared for S4C by Capital Law, the Cardiff-based legal team hired to investigate misconduct allegations. S4C has around 120 employees; 92 spoke to Capital Law during its investigation.
A CULTURE OF FEAR
The report outlines several recurring complaints about Sian Doyle, who was sacked as S4C’s Chief Executive last week. Participants reported that Sian Doyle’s leadership style was: “dictatorial, creating a culture of fear”.
The report also records incidents when the former CEO spoke in a foul-mouthed and derogatory way about on-screen and backroom staff, belittled those who raised questions, and belittled staff in meetings.
Her “confrontational” behaviour reduced some to tears, caused others to suffer adversely with their mental health, and contributed towards staff leaving S4C.
One employee reported suffering “a major health event” at a management away day meeting in Llangrannog.
The employee described an animated conversation involving the Chief Executive and other senior staff members about the level of change required at S4C.
The conversation spoke about replacing many staff who were described as: “not worth worrying about” and that the Chief Executive suggested a lot of the staff at S4C did not have the skills or knowledge to justify being in their jobs. Sian Doyle reportedly suggested losing: “at least 50 of them”.
Conversely, several participants recognised that change is needed within S4C and that the general strategic direction Sian Doyle was working towards was positive. Investigators also heard from staff who spoke positively about her and described her conduct towards them as “supportive”.
STAFF IN THE CROSSFIRE
Making recommendations about S4C’s future broadcasting and commissioning strategy was far beyond the report’s remit. However, it is clear from the issues in the report that there is considerable tension within the organisation over its direction.
The report’s content permits the inference that different parts of S4C management were engaged in guerilla warfare against each other, and staff were caught in the crossfire between the rival camps.
That inference is strongly supported by a statement by the S4C Authority that said, “Participants recognised that change is needed at S4C and that the senior management team were intent on delivering an ambitious vision for the channel’s future.
“It appears, however, that the way some shared this with staff and the approach to managing change across the organisation was insensitive. “This often led to conflict and insecurity rather than creativity and a positive, inclusive transformation. It is clear that many S4C staff have been unhappy at work and that our organisation did not seem to have appropriate working practices to deal openly and appropriately with staff concerns.”
CHANNEL SAYS SORRY
The S4C Authority issued a statement: “The report paints a picture of a very difficult working environment for many at S4C. Participants described an unsettling workplace, with some individual members of the senior management team behaving inappropriately and with an approach that directly impacted the well-being of staff.
“As members of the S4C Authority, we would like to say sorry to those who have had to tolerate unacceptable behaviours in the workplace and for the upset that this has caused. We would like to thank you for your openness and honesty in sharing your experiences, enabling the failings highlighted in today’s report to be identified.”
The statement continued: “The S4C Authority is committed to ensuring that S4C is a place where our colleagues are happy and safe – a place where they feel able to perform at their best and thrive. We recognise that significant work is required to implement new working methods that will allow S4C to build a positive future with a supported and creative workforce.
“To do that, we need to restore confidence and trust amongst our staff, who have a crucial role in the organisation’s future success. Integral to that success is leadership focussed on collaboration and communication. As an Authority, we decided this would require new leadership at S4C, and we will shortly make further announcements about that process.”
SENEDD SUMMONS FOR S4C
The Senedd’s Culture Committee has called members of the S4C Board to give evidence on Thursday, December 14.
Delyth Jewell MS, Chair of the Senedd’s Culture, Communications, Welsh Language, Sport and International Relations Committee, said:
“The continued allegations in the media related to S4C are deeply worrying.
“With rumours and speculation circulating, the Committee is keen for these questions to be answered publicly.
“We are inviting the Chair and a member of S4C’s Board to give evidence next week to bring clarity for the people of Wales.
“To restore public trust in the broadcaster, it is essential that they are open and transparent in this process.
“To this end, we welcome the report’s publication and will consider its contents before speaking to S4C next week.
“We know how important the success of S4C is for the Welsh language and Wales as a country and we will be doing all we can to get answers from the channel’s leadership over the coming weeks.”
Business
Upgrades completed at Port of Milford Haven’s simulator suite
UPGRADES have been completed to state-of-the-art equipment within the Port of Milford Haven’s navigation simulator suite at Milford Waterfront enabling marine professionals to receive bespoke specialist training. The virtual reality simulation system can safely replicate a range of scenarios that seafarers may experience in real world situations such as extreme weather conditions, emergency situations and escort tug work.
The upgrades provided by Netherlands-based company MARIN contain the latest hardware in terms of processing power and graphics, as well as upgrades to MARIN’s ‘Dolphin’ software, increasing the capability to create scenarios. These are complemented with new 4k visuals on 75” screens which increase the depth and field of vision, adding to the realism.
Recently, a training day was led by Training Pilot Captain Mark Johnson, assisted by ex-Pilot Andy Hillier, involving members of the Svitzer team as well as Pilots Matt Roberts and Ian Coombes. As part of the scenario, they were faced with a loss of engine power and steering along with worsening weather and sea conditions. The Pilots had to communicate with Svitzer in order to successfully instruct them on how to tow and direct a drifting tanker. While scenarios like these are uncommon within port operations, it is important to rehearse procedures that would be implemented if they are required and enhances participants’ skill sets.
Marine Pilot and Simulator Instructor, Captain Ewan McNicoll, said “This simulator suite has future proofed our training capabilities, both internally for Pilots and marine staff, but also externally for clients wishing to use the facility, be it for training purposes or research and development. We can create any type of scenario with any type of ship, ranging from practicing ship handling manoeuvres to emergency situations, it really is game changing! Working with our partners at MARIN has been a complete success and I am very proud of our new facility.”
For more information about training at the navigation simulation suite please contact the Port of Milford Haven at [email protected] or 01646 696100.
Business
Thousands of homes in rural Wales gain from faster 4G boost
RURAL Wales is seeing a major upgrade in mobile connectivity, with faster 4G now live in several areas. Seven locations across North, South West, and West Wales are benefitting from new 4G mast upgrades funded by the UK Government’s Shared Rural Network (SRN), aimed at closing the digital gap between rural and urban areas.
The upgrades, which went live on Thursday (Nov 14), bring improved 4G coverage to communities including Bontddu, Llanelltyd, Llanarmon Dyffryn Ceiriog, Penmaenpool, Tabor, Snowdonia National Park, and Bontgoch. Local businesses, emergency services, and residents are expected to benefit from faster internet access, which supports daily communication, business opportunities, and economic growth.
Technology Secretary Peter Kyle said: “Fast, reliable connectivity is essential for modern life and should be available from Cardiff to the remotest parts of Wales. Today’s upgrades bring us closer to making this a reality.”
SUPPORTING DIGITAL INCLUSION
As part of the rollout, Peter Kyle and Telecoms Minister Sir Chris Bryant visited Ebbw Vale to discuss digital inclusion with charity and industry leaders. They met with representatives at BGfm, a digital inclusion hub in Blaenau Gwent, to learn about how connectivity impacts daily life in Welsh communities.
Telecoms Minister Bryant said: “We are working tirelessly to make sure rural communities aren’t left behind online.
“These upgrades mean businesses can now operate without connectivity limitations, 999 services are better equipped to respond, and residents and tourists can stay connected across the Welsh countryside.”
ADDRESSING CONNECTIVITY GAPS
An estimated 1.5 million homes across the UK remain without internet access, limiting people’s ability to access essential services such as banking and healthcare. In addition to the SRN upgrades, the Chancellor has allocated over £500 million in next year’s budget for digital infrastructure expansion, targeting these underserved areas.
Welsh Secretary Jo Stevens highlighted the importance of this investment, particularly for rural Wales, where fast, reliable internet can be transformative.
“Connectivity is critical for day-to-day life in rural areas – from supporting local businesses to ensuring emergency services are just a call away,” Stevens said.
The upgraded masts, previously limited to EE customers and emergency 999 calls, now serve a wider user base, bringing essential internet access to more people without requiring new infrastructure.
Ben Roome, CEO of Digital Mobile Spectrum Limited, said: “With the activation of five new SRN sites, Wales is seeing the tangible benefits of the Shared Rural Network, bringing crucial connectivity to rural communities.”
GOVERNMENT INVESTMENT IN REMOTE WALES
The improvements come alongside a £170 million agreement with Openreach to provide gigabit-capable broadband to 70,000 remote Welsh properties, helping future-proof digital access in even the most isolated locations.
The latest upgrades mark another step in the Government’s mission to improve mobile coverage and close the connectivity gap across Wales, creating opportunities and supporting economic growth across rural communities.
Business
Pembrokeshire Coast National Park Authority invites businesses to advertise in mag
As 2024 comes to a close, Pembrokeshire Coast National Park Authority is encouraging local businesses to prepare for the year ahead by reserving advertising space in Coast to Coast, Pembrokeshire’s highly regarded, award-winning visitor magazine.
Launching its 43rd edition in Easter 2025, Coast to Coast provides a prime opportunity for businesses to reach a wide audience, with a readership exceeding one million people.
The bilingual publication, distributed across Pembrokeshire’s busiest locations and parts of Carmarthenshire and Ceredigion during peak tourism months, is a valuable resource for both visitors and residents. From unique products and delicious offerings to exciting experiences, businesses of all types can benefit from the exposure Coast to Coast offers. The magazine is available in hundreds of outlets countywide and has become an essential guide for anyone looking to explore the best of Pembrokeshire.
“Over the years, Coast to Coast has established itself as the must-have summer guide, packed with inspiration for exploring the Park,” said Marie Parkin, Head of Marketing and Communications for the Authority. “In addition to showcasing our visitor attractions such as Carew Castle and Tidal Mill, Castell Henllys Iron Age Village and Oriel y Parc, National Park Discovery Centre, the magazine includes practical information like maps, bus schedules and tide tables.”
“From scenic walks and beach days to rich insights into the Park’s heritage, culture, and wildlife, Coast to Coast offers something for everyone. Our Activities and Events listings ensure families can enjoy a full calendar of experiences,” Marie Parkin added.
With advertising deadlines set for early January 2025, businesses are encouraged to act swiftly to secure their spot and avoid disappointment.
For more information about advertising in Coast to Coast, please contact [email protected] or call 01646 624895.
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