News
Over a thousand west Wales trains cancelled in a year
MORE than a thousand trains, intended to transport passengers to Swansea and West Wales, have been cancelled within a single year. The distressing data highlights the ongoing struggles faced by Transport for Wales (TfW) since taking over the management of rail services from Arriva in 2018.
Passenger discontent has been a constant theme, with complaints about delays and cancellations echoing across the network. Despite assurances from TfW, the situation seems to be far from improving. Notably, a recent Rail User Survey disclosed that TfW had the lowest customer satisfaction among UK train operators, with a mere 72% of passengers satisfied with the service between March and August this year.
The chief operating officer of TfW, Jan Chaudhry-Van der Velde, attributed the challenges to a comprehensive railway transformation program, acknowledging the inconvenience caused to passengers during the ongoing modernisation efforts. He commented, “As we modernise and enhance infrastructure and rolling stock, it’s undoubtedly been a painful period for our passengers with many rail replacement bus services in operation.”

One of TfW’s pledges from 2018, promising “95% of rail journeys in Wales and its borders will be on new trains from 2023,” has not materialised. The impact of the pandemic is cited as a significant factor delaying the introduction of new trains. Mr. Chaudhry-Van der Velde reassured the public that new trains are finally arriving and will continue to replace older ones throughout 2024.
However, recent revelations in October have indicated that less than a third of TfW services are currently being operated with new trains. This has prompted criticism from Plaid Cymru’s transport spokeswoman, Delyth Jewell MS, who expressed disappointment in the state of rail travel in Wales. She remarked, “Too much of the rail network in Wales can still be summarised by its old trains, late trains, and huge levels of customer dissatisfaction.”
Particular concern is directed towards services to West Wales, where passengers consistently report issues. A firsthand account of a 60-mile journey from Cardiff to Carmarthen revealed multiple delays and disruptions. Similar experiences are shared by other passengers, with one stating, “Getting there is always a bit pot luck but coming home is a nightmare – every time.”
A Freedom of Information request to TfW regarding the money spent on replacement buses and taxis over a 12-month period was met with refusal, citing excessive compliance costs. However, a separate request unveiled that a staggering 1,054 services to Swansea and further west were cancelled between August 1, 2022, and August 1, 2023.
Delyth Jewell MS expressed concern over the high number of cancellations, noting that, on average, almost three trains were cancelled daily on this route alone. She emphasised the impact on passengers, stating, “People will have been stranded or been left needing to take alternative transport – and that’s particularly worrying at this time of year when it gets dark so much earlier.”
As Wales grapples with the challenges of its rail network, the public’s patience wears thin, raising questions about the efficacy of the ongoing transformation program and the ability of TfW to deliver on its promises.
Crime
Man spared jail after baseball bat incident in Milford Haven
Judge says offence was so serious only a prison sentence was justified
A 44-YEAR-OLD has been given a suspended prison sentence after admitting carrying a baseball bat in a public place during an incident in Milford Haven.
Ian Parker, of Cwrt Garreg, Cefn Glas, Bridgend, appeared for sentence at Haverfordwest Magistrates’ Court on Tuesday (Dec 9).
The court heard that on Tuesday (Oct 29), Parker travelled to Prioryville, Milford Haven, where he was found in possession of an offensive weapon — a baseball bat — without lawful authority or reasonable excuse.
Earlier hearings were told that Parker believed his son was at risk and had travelled from Bridgend to Milford Haven. During the incident, another man was struck with the bat before Parker left the scene. Parker later admitted the offence and entered a guilty plea on November 18, with sentencing adjourned for a pre-sentence report.
Passing sentence, District Judge M Layton said the offence was so serious that only a custodial sentence could be justified.
Parker was sentenced to 36 weeks’ imprisonment, but the sentence was suspended for 24 months after the court accepted there was a realistic prospect of rehabilitation.
He will be subject to 24 months of supervision and must complete 200 hours of unpaid work within 12 months. The court also imposed a rehabilitation activity requirement of up to 25 days, requiring Parker to attend appointments and take part in activities as directed by probation services.
The baseball bat was ordered to be forfeited and destroyed under the Prevention of Crime Act 1953.
Parker was also ordered to pay £85 in prosecution costs and a £187 surcharge, to be paid in full within 28 days.
The judge warned that any breach of the suspended sentence order could result in the prison term being activated.
Business
Independent brewers join call for business rates relief as pub closures feared
INDEPENDENT brewers have joined growing calls for urgent, pub-specific relief on Business Rates amid fears that community pubs across west Wales and beyond could be forced to close.
The Society of Independent Brewers and Associates (SIBA) has warned that changes announced in the Autumn Budget will see pub costs rise sharply over the next three years, with the average pub facing a 76% increase in Business Rates. By comparison, large warehouse-style premises operated by online and technology giants are expected to see increases of around 16%.
The issue will be discussed at a meeting taking place on Monday in Saundersfoot, where local publicans, small brewers and business representatives are due to come together to examine the impact of rising Business Rates and escalating operating costs. The meeting is expected to focus on the future sustainability of community pubs, particularly in coastal and rural areas where they often act as vital social hubs as well as key local employers.
Independent breweries are particularly exposed, SIBA says, as the vast majority of their beer is sold through local community pubs. Many small breweries also operate their own pubs or taprooms, meaning they are hit twice by rising rates. Some independent brewers have reported rateable value increases of up to 300%, creating new costs they say will be extremely difficult to absorb.
New industry research published on Thursday (Dec 12) suggests that introducing a pub-specific Business Rates relief of 30% from April 1, 2026 could protect around 15,000 jobs currently under threat in the pubs sector and help prevent widespread closures.
The call for action follows an open letter sent last week by SIBA’s board, expressing deep concern at the impact of the Budget’s Business Rates decisions on the hospitality sector.
Andy Slee, Chief Executive of SIBA, said: “The last orders bell is ringing very loudly in our community pubs after the shock changes to Business Rates in the Budget.
“Publicans and brewers feel badly let down by a system that still isn’t fairly addressing the imbalance between big global tech companies and small business owners.
“We were promised proper reform of Business Rates in the Labour manifesto last year and a rebalancing of the tax regime, but this has not been delivered. Pubs therefore need urgent help to address the planned increase in costs through a pub-specific relief, followed by full and meaningful reform.”
Those attending Monday’s meeting in Saundersfoot are expected to consider how local voices can feed into the national debate and press for urgent action to protect community pubs across Pembrokeshire.

Community
Annual charity carol service raises funds for good causes
MID and West Wales Fire and Rescue Service held its annual Charity Carol Service on Wednesday (Dec 10) at Ebeneser Baptist Chapel in Crymych.
The event brought together members of the local community alongside Fire Service staff for an evening of carols, readings and festive refreshments, marking the Christmas season in a warm and inclusive atmosphere.
This year’s service supported two important charities — the Fire Fighters Charity and Cancer Research Wales — with all proceeds going directly towards their ongoing work.
A total of £597 was raised on the night, which will be shared equally between the two charities.
The Service thanked the congregation at Ebeneser Baptist Chapel for hosting the event, as well as everyone who gave their time, support and generosity to make the evening such a success.

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