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Madison’s Bar and Restaurant shuts as hospitality sector struggles

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AFTER four years of serving the local community with its unique brand of fine dining and vintage charm, Madison’s Bar and Restaurant has announced its closure. Owners Ceri and Neale, who transformed an old chippie into the award-winning establishment named after their beloved dog, expressed their heartbreak in a poignant customer announcement.

Despite their hard work and the restaurant’s success, they cited the drastic changes within the hospitality sector and the battle against soaring business overheads as insurmountable challenges.

Madison’s, celebrated for its golden Hollywood glamour and exceptional service, was a testament to the owners’ dedication and imagination.

This award-winning restaurant not only provided a culinary haven but also became a symbol of pride and joy for its owners. However, the seasonal area’s saturated eatery market and the current economic climate have made it increasingly difficult for small businesses like Madison’s to thrive, they said.

Recent Insolvency Service reports show that the UK restaurant sector is encountering insolvencies at a rate of 46% more than last year.

A slowdown in customer spending and surges in operating costs over the last 12 months have dealt the heaviest blows to the industry.

A variety of economic headwinds are making it more difficult than ever for eateries to keep their doors open.

The current economic climate, alongside the currently high energy costs, have meant that unavoidable costs such as rent, heating, and lighting have increased to business-crippling levels. Without a doubt, one of the main drivers for the rise in restaurant insolvencies is the knock-on effect of customers staying at home. The public are feeling the same pinch as businesses are, and are cutting back on luxury purchases accordingly.

The announcement of this latest closure was met with an outpouring of support from the community, including heartfelt messages from regular customers and former staff members.

Steve Grimes, a loyal patron, expressed his sorrow and wished the owners luck in their future ventures.

Similarly, Dave Weaving, a long-time supporter of Ceri and Neale’s endeavors, shared his devastation but hoped for a new beginning for the couple.

Madison’s was renowned for its “Chef to the stars” David, and a dedicated team that included Molly-Isabella, Martha, Cheyenne T, Cheyenne B, Mia, Caldey, Dafydd, and Dan, among others. The restaurant’s closure marks the end of an era for Milford Waterfront, leaving behind a legacy of culinary excellence and a family of staff and patrons who shared many happy memories.

Tributes to Madison’s highlighted its unique ambiance, outstanding food, beautiful décor, and the best cocktails in Wales, reflecting the deep impact the restaurant had on its community. Patrons shared stories of celebrations, anniversaries, and regular visits that made Madison’s a special part of their lives.

As Ceri and Neale bid farewell, they thanked their staff, customers, and particularly the Grimes family, for their support. The restaurant’s motto, “There are contenders and there are pretenders, but there is only ever one vintage Madison’s,” encapsulates the unique place it held in the hearts of many. The closure of Madison’s Bar and Restaurant is a significant loss to the local dining scene, symbolising the broader challenges faced by the hospitality sector in these times.

The community’s response underscores the cherished memories and strong bonds formed around the dining tables of Madison’s, a testament to the love and hard work poured into the establishment by Ceri, Neale, and their team.

Now that Madison’s has closed its doors for the final time, the spirit of the restaurant and its motto will undoubtedly live on in the hearts of those it touched.

Business

Wales’ biggest Specsavers store opens in Haverfordwest

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SPECSAVERS HAVERFORDWEST has relocated to a larger, state-of-the-art premises in the Riverside Shopping Centre, becoming the largest Specsavers store in Wales following a £1.2 million investment by local partners.

The grand opening of the new landmark store took place on Monday 16 December, with customers and local dignitaries, including several mayors, in attendance.

On arrival, guests were welcomed with performances from the Haverfordwest Male Voice Choir and local musician and dispensing technician, Kyle Kirkhouse, followed by a ribbon cutting by one of the store’s long-standing customers, Madaline Roberts, who runs the Milford Haven branch of the Macular Society.

William McNamara, owner of Bluestone National Park Resort and patient of Specsavers Haverfordwest was also in attendance.

To encourage guests to explore the new store and learn fun facts about optometry and audiology, staff organised an interactive treasure hunt.

‘After years of planning and preparation, we are delighted to officially open our brand-new store,’ says Wayne Jones, retail director. ‘We are confident that this investment will bring lasting benefits to the local community for years to come.’

Bosses Andy Britton and Wayne Jones survey the plans during the construction of the new store

He adds, ‘A heartfelt thank you to everyone who supported our relaunch event. It was incredible to see so many customers, both familiar faces and new ones, celebrating with us. I also want to extend my deepest gratitude to our incredible team, whose hard work and dedication made this all possible. Without their commitment, none of this would have materialised.’

The new premises at 21 Riverside Quay offers cutting-edge facilities and enhanced services to meet growing community needs with 14 test rooms, including two dedicated audiology suites.

As the largest Specsavers practice in Wales and one of the largest in the UK, the store is equipped with advanced diagnostic technology to deliver exceptional care. These services will also help alleviate pressure on local NHS resources, providing convenience and vital support to residents who previously had to travel significant distances for specialised treatment.

Narbeth local, Sandra Tarrant, previously needed private consultations in Swansea, but she was referred to ophthalmic director, Andy Britton by her consultant earlier this year, who recognised his expertise and the store’s advanced diagnostic equipment.

Mrs Tarrant explains: ‘The staff at Specsavers Haverfordwest are highly trained and genuinely care about your eye health. I no longer face long journeys for tests, and the team’s professionalism gives me complete confidence in their care. You feel like you’re in good hands, with staff who take you seriously and don’t pass you around.’

Partners Andy Britton and Wayne Jones are also passionate about shaping the future of optometry. The new store will provide hands-on training opportunities for optometrists pursuing advanced qualifications such as Glaucoma and Independent Prescribing certificates, ensuring they gain essential clinical experience in a world-class facility.

The new Specsavers Haverfordwest store will be open seven days a week, offering flexible appointment times to cater to the community’s needs. To book an appointment or learn more about the services available, visit www.specsavers.co.uk/stores/haverfordwest.

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Business

Ferry traffic surges at Pembroke Dock due to Holyhead closure

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FERRY traffic at Pembroke Dock Ferry Terminal has surged following the temporary closure of Holyhead Port due to severe damage caused by Storm Darragh. The Port of Milford Haven, which owns and operates the terminal, has implemented measures to manage the increased volume of vehicles and minimise disruption in the area.

Holyhead Port, a key hub for ferry services between Wales and Ireland, has been closed since December 7. Repairs to storm-damaged infrastructure are ongoing, with reopening not expected until at least Thursday, December 19. The closure means more lorries in Pembroke Dock.

Irish Ferries has temporarily replaced the Isle of Innisfree ferry with the larger James Joyce on its Rosslare route..

The James Joyce has been diverted whilst repairs are carried out at Hollyhead, she will be operating from Pembroke Dock for a few months (Pic: Martin Cavaney)
Drivers in their lorries waiting to board ferry at Pembroke Port (Image: Martin Cavaney)

Traffic management plans in place

Tom Sawyer, Chief Executive at the Port of Milford Haven, said: “We are expecting to see ongoing increased traffic to Pembroke Dock Ferry Terminal. To manage traffic in the area, we have opened up different areas of the Port to reduce the number of vehicles queueing at the Port entrance. We have also been liaising with Pembrokeshire County Council’s Emergency Planning team to identify other areas for longer-term parking, if needed, so that traffic around Pembroke Dock is managed as effectively as possible.”

Sawyer acknowledged the inconvenience to local residents and businesses and expressed gratitude for their understanding: “Our priority is to ensure the safe and effective operation of all traffic on the Milford Haven Waterway. We’d like to thank everyone, particularly those living in and around the Pembroke Dock area, for their understanding and support. We will endeavour to take all actions possible to keep the area as uncongested as possible.”

Concerns over Christmas delays

The closure of Holyhead Port has raised concerns about delayed Christmas deliveries, as the route is a critical link for goods between Ireland and the UK. An Post, the Irish postal service, has reassured customers that alternative routes are being utilised, and the backlog of parcel trucks at Holyhead is decreasing.

A spokesperson for Holyhead Port stated: “Safety is of paramount importance to Holyhead Port, and a thorough investigation into the extent of the damage and repairs required is ongoing. At this point, it is estimated that the berths will reopen for ferry traffic on Thursday, December 19, at the earliest.”

Local impact and advice

Residents near Pembroke Dock have reported increased congestion due to the diversion of ferry traffic. The Port of Milford Haven continues to monitor the situation closely, working with local authorities to alleviate the impact on the community.

Photo Caption: Increased ferry traffic at Pembroke Dock Ferry Terminal due to Holyhead Port closure (Pic: Martin Cavaney/Herald).

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Business

Global green hydrogen pioneers choose Milford Haven as new HQ

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HAUSH LTD, a leading green energy and technology company specialising in green hydrogen, has announced Milford Haven as the location for its new UK headquarters. The move marks a significant step toward making the area a global powerhouse for green hydrogen production and innovation.

Pioneering green hydrogen solutions

Haush Ltd aims to be the first company of its kind to provide green hydrogen solutions for decarbonising land, sea, and air transportation, as well as exporting fuel to Europe. The company’s new headquarters will be established at Fleet Surgeons House, where work is set to begin immediately. The project will create local jobs and includes plans for an education centre to promote skills development in the community.

The Welsh Government is backing Haush through the HYBRID SBRI Hydrogen Port Re-Fuelling Project (HyPR). This initiative focuses on fast-tracking hydrogen production and refuelling services for onshore and offshore fleets, including the design of a permanent hydrogen refuelling solution for the Port of Milford Haven.

High-profile visit to Milford Haven

Economy, Energy, and Planning Cabinet Secretary Rebecca Evans toured the new site on Thursday (Dec 12). She was accompanied by Haush CEO Richard Winterbourne, Chief Technology Officer Joanna Oliver, Chief Operating Officer Adam Hill, and Chief Financial Officer Peter Kristensen.

Rebecca Evans said: “Jobs and green growth are a priority for this Welsh Government, so I am delighted Haush has chosen Milford Haven as the base for its new UK head office.

“The company’s ambitious growth plans align with our aspirations to see Wales become a global leader in renewable energy. This investment will benefit both our climate and economy, generating quality, skilled jobs.

“Haush has committed to training local residents to the highest standards and expanding their educational initiatives to benefit the wider community.”

Driving green innovation

Haush CEO Richard Winterbourne expressed excitement about the project:
“Haush is delighted to make this announcement and move forward with this groundbreaking green hydrogen production project. We look forward to working closely with the Welsh Government to maximise training and educational opportunities for the local community, equipping a future workforce with valuable, transferable skills.”

Chief Technology Officer Joanna Oliver emphasi sed the company’s innovative approach:
“Haush is operating at the forefront of green hydrogen technology and aims to play a significant role in advancing the local green energy transition.”

A brighter, greener future

Haush’s decision to base its UK headquarters in Milford Haven underscores the town’s growing importance as a hub for renewable energy innovation. With strong support from the Welsh Government and a focus on local job creation, the project promises to boost the regional economy and contribute to global efforts to combat climate change.

(Photos by Martin Cavaney/Herald)

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