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Charities warn older people about insulating lofts with spray foam  

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THE WALES Against Scams Partnership (WASP) is urging older and other vulnerable people to seek advice before agreeing to insulate their lofts with spray foam following a spate of rogue traders misleading older people worried about soaring energy bills.  

The Partnership warns that while spray foam is legal, it is only appropriate in specific and limited circumstances and should only be applied by specialists. It should never be marketed as a quick fix solution to loft insulation problems as improper use can cause structural damage and make it very difficult to sell a property, as mortgage lenders are becoming increasingly cautious about spray foam.  

Age Cymru’s policy officer Sam Young, who heads WASP, says “We understand that many older people are worried about how they are going to pay their fuel bills this winter and as a result may be even more vulnerable to rogue traders.  

“Previous studies have shown that older people are the most likely age group to be targeted by scammers, with data from National Trading Standards showing that 85% of victims of doorstep scams are over 65.   

“In all situations we would urge older people to seek expert advice first and then make sure they’re claiming all their entitlements.  

“However, millions of pounds worth of support, including £200m worth of Pension Credit, go unclaimed in Wales each year.    

“Age Cymru publishes a free guide called More Money in Your Pocket that offers information about a range of benefits and how to go about claiming them.”  

Care & Repair Cymru, also a WASP member, provides home safety improvements for their clients.  From their work in the community, they found:  

One client paid more than £4,000 for spray foam loft insulation that was sold by a doorstep trader. The clients were older people with various health problems, including sight and hearing loss and would have appeared vulnerable to the rogue trader.  

  • Another older client was persuaded to pay a £2,000 deposit for spray foam. Their family stopped the work from going ahead.  
  • One rogue trader claimed that a UK Government grant would cover most of the work, and that the client would ‘only’ have to pay £2,500 for installation.  
  • An older client bought spray foam loft insulation for £3,500 and found they were unable to sell their house as a result. It cost £2,000 to remove the foam before the house could be put back on the market. However, the house was off the market for two months and during that time property value had dropped by £15,000.  

Care & Repair Cymru’s chief executive Chris Jones says “Making your home more energy efficient is still important for your health, your finances, and the climate. However, we would urge people to be cautious and to do lots of research before going ahead with spray foam insulation work.  

“Some local authorities have trusted trader lists, while they all should be able to advise on housing and environmental health queries.    

“Trading Standards will have lists of approved traders under their ‘Buy with Confidence’ service while local Care & Repair Cymru branches will be able to offer advice on reliable contractors working in their areas.”  

Tony Neate, chief executive officer at Get Safe Online added “Although traditionally you think of rogue builders approaching you on your doorstep, it’s also important not to be conned by online adverts.  “Before you commit, make sure you do your homework. Check that the builder is reputable by looking at reviews and ensure your mortgage provider agrees with any alterations you’re thinking of doing.” 

If you want to talk to someone directly about benefits and entitlements, and any of the issues raised in this news release call Age Cymru on 0300 303 44 98 (charged at a local rate) Monday to Friday between 9am and 4pm. You may also email [email protected] or visit www.agecymru.org.uk/cost-of-living.  

 

Community

Work on new 26-home Pembrokeshire development gets underway

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CONSTRUCTION work has started on a Haverfordwest scheme to provide sheltered housing apartments for the over-55s.

The Tŷ Haverfordia affordable housing and reablement development of 26 sheltered housing apartments for the over-55s alongside a dedicated 12-bed reablement centre to support residents returning home from hospital at the former Haverfordia House site, delivered by Wynne Construction, forms part of Pembrokeshire County Council’s “continued commitment to increasing high‑quality, accessible housing and deliver effective modern health and social care support across Pembrokeshire”.

Initial works began on January 26 and include securing the site, setting up a small compound and contractor parking area, installing controlled access for site personnel, and positioning temporary office and welfare units.

To maintain safe access to nearby facilities, including the GP surgery and Haverfordwest Leisure Centre, pedestrian routes through the area will remain open.

In addition, a minimum number of public parking spaces, including disabled bays, have been kept with Pay & Display machines relocated to reduce inconvenience.

In keeping the minimum number of parking spaces as well as needing to accommodate essential contractor welfare facilities, a small section of Rifleman Field has had to be used during the duration of the development of the site.

This space will be securely fenced off, and the footprint minimised. Any areas of Rifleman Field affected by the works will be fully reinstated on completion and restored to a condition that is equal to or better than at present.

To ensure residents and stakeholders are kept informed and have the opportunity to engage with the development, Pembrokeshire Housing Services will be hosting a Community Engagement Drop-in Event on Thursday, February 19, 5-7pm, at The Green Room, Haverfordwest Leisure Centre.

Pembrokeshire County Council Cabinet Member for Housing, Cllr Michelle Bateman, said: “I am pleased that we have finally reached the stage of commencing on site and look forward to seeing the development progressing.

“We have been able to progress with the development after receiving much-needed Welsh Government grant assistance for both the reablement and housing parts of the development.”

Last year, Pembrokeshire County Council’s Cabinet, members approved awarding a fixed contract of £13,560,454.21 to C Wynne & Son for the Haverfordia House works.

In 2019, Cabinet backed the acquisition of the freehold of Haverfordia House, with the overall intention to deliver a new housing and wellbeing facility following its demolition.

A report for members at last year’s June meeting said: “As well as providing long-term residents with a sense of place and community, it will provide short-term reablement users with the facilities and in-house support which they need to relearn the skills required to keep them safe and independent when they return home.”

It said there was a need for one-bed properties, and a review of sheltered over 55 accommodation was undertaken in 2018-19 which identified that existing sheltered housing stock is “no longer fit for purpose”.

 

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Community

Milford Haven community mourns loss of dedicated volunteer Robert Duncan

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Tributes paid to former RBL chairman and Citizens’ Award recipient

MILFORD HAVEN has been left saddened by the death of Robert Duncan, a well-known and much-respected community figure who devoted decades of his life to voluntary service.

Milford Haven Town Council said it was “so sorry to learn of the passing” of Mr Duncan, describing him as a dear friend to many and a man whose generosity touched countless lives.

Mr Duncan served as Chairman of the Milford Haven branch of the Royal British Legion and was widely recognised for his tireless work supporting veterans and local causes. Alongside his wife Carol, he received a Citizens’ Award in 2016 in recognition of their years of voluntary service to the town.

The couple also fostered children for many years, opening their home to young people in need and providing stability and care to families across the area.

Beyond his work with the Legion, Mr Duncan was involved with the local R.A.O.B. lodge and Milford Haven Museum, contributing time and energy to preserve the town’s history and strengthen community life.

In a statement, the Town Council said: “Robert was a wonderful family man and a most dedicated public servant. So many of us will have stories of his generosity and community activities that we would like to share. Thank you for everything, Robert. We will truly miss you.”

Councillors added that his quiet commitment and willingness to help others made him a familiar and trusted figure across Milford Haven.

Sympathies have been extended to Carol and the wider family, as well as friends and colleagues who worked alongside him over the years.

Those who knew him say his legacy will live on in the many lives he helped shape and the strong sense of community he worked so hard to build.

Photo caption: Robert Duncan and his wife Carol receive a Citizens’ Award in 2016 alongside the Mayor of Milford Haven (Pic: Milford Haven Town Council).

 

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Community

Fishguard juniors host friendly chess clash with Pembrokeshire youngsters

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YOUNG players from Pembrokeshire and Fishguard enjoyed an evening of friendly competition and learning as Fishguard Junior Chess Club welcomed Pembrokeshire Chess Club Juniors for a lively inter-club match.

Fourteen juniors took part in a series of games, gaining valuable experience across the boards while putting their developing skills into practice. Coaches from both sides said it was encouraging to see not only improving tactics and confidence, but also the traditional etiquette of the game on full display.

Handshakes, quiet concentration and respectful play summed up the night, with sportsmanship praised as highly as the results.

While everyone enjoys winning, organisers stressed that chess is also about patience, discipline and respect — qualities that serve players well both at the board and beyond.

One standout performance came from Pembrokeshire captain and board one Harry Harling, who secured two impressive results against an opponent around 150 grading points higher and several years his senior.

Growing numbers

The club continues to go from strength to strength, with ten new junior members joining in recent weeks. That brings total junior membership to 25, prompting sessions to be split into two groups to ensure coaching can be tailored to different ages and abilities.

Plans are already in place for Fishguard to make a return visit to the Pembrokeshire club’s Steynton headquarters, giving those who missed out this time a chance to take part.

The wider aim, organisers say, is simple: to grow junior chess locally and give as many young people as possible the opportunity to play competitively.

That philosophy is already bearing fruit, with under-11 Henry Burton recently stepping up to represent the adult side on board one — an opportunity he is said to be relishing.

What’s next

Attention now turns to the half-term trip to Llanelli on February 18 for a return fixture against White Knights, with thanks given to Jason Garcia for organising the match.

There is also talk of arranging games against the newly formed Haverfordwest Chess Club, with both senior and junior players expected to take part, ensuring newcomers and experienced competitors alike get time at the table.

The club also congratulated friends at Redhill High School for fielding three teams at the Welsh Secondary Schools Championship, where they competed with distinction.

With more fixtures in the diary and growing enthusiasm among young players, junior chess in Pembrokeshire looks to be firmly on the move.

 

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