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Public want government in Wales to prioritise cost of living, health and housing

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THE WELSH public want government to prioritise addressing the cost-of-living crisis, reducing NHS waiting lists and improving affordable housing provision above other challenges in the coming years, according to a new report published by Deloitte.

The State of the State 2024 is an annual report on attitudes to government and public services, published by Deloitte and the independent think tank Reform.

The research includes a survey by Ipsos UK of 5,815 UK adults aged 16-75, including 713 from Wales, as well as in depth interviews with leaders from across the public sector. 

For the second year running, the cost of living crisis was the Welsh public’s top concern, mentioned by 77% of people surveyed, followed by NHS waiting lists, which were mentioned by 75%. These two areas of concern were the top priorities for members of the public in all UK regions.

The Welsh public’s next priorities for improvement were jobs and the economy (48%), social care for children, the elderly and vulnerable adults (46%) and the provision of affordable housing, which saw the number of people highlighting it as a key concern rise by 11 percentage points to 47% from the previous State of the State survey. Concerns about crime (40%) and the country’s infrastructure (36%) both increased by six percentage points.

The research also found that people in Wales are pessimistic about some of the issues they most want to see improved, with 61% of those surveyed expecting NHS waiting lists to get worse in future and 54% expecting the availability of affordable housing to worsen. However, the number of people expecting the cost-of-living crisis to get worse decreased to 55% from 79% in the previous survey.

Timely access to services top of public’s wish list

Asked how they would like to see public services improved, the top priority cited by 50% of people was being able to access decent quality services when they need them, while 42% wanted complaints to be dealt with effectively when things go wrong. The third response, highlighted by 41% of people, was to be able to access the same services wherever they live in the country, while 35% of those surveyed wanted better contact and communication.

Deloitte’s interviews with public sector leaders revealed that the successive crises of recent years have left their services ‘fragile’, their workforces ‘tired’ and their decision-making ‘reactive’. Those leaders told Deloitte that the public sector’s aspirations are too often beyond the reality of its resources, and reform is needed that will allow the sector to prioritise, work towards a collective vision and improve its ability to deliver.

While the survey found the Welsh public expect government spending to stay at current levels or go up (56%), Welsh public sector leaders indicated they expect spending cuts on the near horizon due to the challenging state of Welsh public finances.

The survey also found that trust in the Welsh government was down on the previous survey carried out in late 2022, but it still remains more trusted than the UK and Northern Ireland governments.

Liz Jones, Senior Partner for Wales at Deloitte, said: “Recent years have seen government and public services face successive disruptions, not least from COVID and the cost-of-living crisis. This year’s State of the State survey shows those years have taken a toll on the Welsh public’s optimism for the future and expectations for public services.

Our interviews with public sector leaders also painted a challenging picture of the state of public services in Wales, and a difficult outlook that will require tough choices. But against that backdrop, we heard real optimism for the future of Wales. Leaders across government and public services told us that Wales has huge strengths to leverage.

“The challenge for any Welsh government is to come out of crisis mode, think more strategically and find a way to unlock the power of a small nation which has the capacity to be agile and innovative in how it delivers public services. There is undoubtedly an opportunity to use the power of devolution to deliver significant change.”

Ian Howse, Senior Partner for Wales at Deloitte added: “While our discussions with public sector leaders explored serious challenges for the Welsh public sector, interviewees were undoubtedly ambitious for the future. They argued that Wales needs to think longer-term, collaborate better within the public sector and better connect government and business to thrive in the years ahead.

“Consideration needs to be given to how public policy helps create economic growth by making Wales a location that businesses want to invest in. That means investing in the skills coming out of our universities and colleges, but also in good housing provision, robust infrastructure, well maintained parks, and a safe environment that appeals to investors.

“The Welsh government has put in place globally recognised policies on issues such as the rights of older people and children, wellbeing and climate. If that same innovative thinking is applied to economic development and understanding business, it could be a game changing development for Wales.”

Climate

Pembroke tidal flood defence work to continue to January

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SIGNIFICANT issues with a part of Pembroke’s tidal barrage are not expected to be fully fixed before late January, councillors heard.

Pembroke councillors Aaron Carey and Jonathan Grimes submitted an urgent question heard at the December meeting of Pembrokeshire County Council, which said: “In light of the repeated flooding events across the county – including the recent overflow at Castle Pond and the acknowledgement by your own Coastal, Rivers & Drainage Team that the barrage tipping gate remains inoperable until mid-January can you explain what assessment has been made of the adequacy of our tidal outfall infrastructure in the face of current and projected future storm surges and sea-level rise?

“If no such assessment has yet been undertaken, will you commit now to commissioning an immediate structural and risk-capacity audit, with a report to full council within three months, and with proposals for funding any remedial works required — to avoid recurring damage and disruption to residents, highways, and public amenities?”

Responding to the urgent question, Cabinet Member for Residents Services Cllr Rhys Sinnett said a significant assessment of the Pembroke Tidal Barrage had already been undertaken over the past two years, with regular inspections.

He said “a comprehensive package of works” began in September which were due to be completed before Christmas but said there had been “significant issues” with the tipping gate hydraulic ram, with a significant overhaul now taking place, with reinstatement expected by late January.

He told members additional mitigation measures were now in place and, once works are completed, enhanced works will provide improved resilience and “long-term reliability,” with further reports due to come to Cabinet.

Cllr Carey and Cllr Grimes had also submitted a notice of motion saying: “That this council notes with concern the repeated and increasingly severe flooding experienced in our coastal, estuarial and river-fringe communities over recent weeks — in particular the flooding events affecting the Commons/Castle Pond area.

“That the council further notes that, according to correspondence from the Coastal, Rivers & Drainage Team Manager, the tipping gate at the barrage remains out of operation until mid-January due to mechanical issues; meanwhile high tide, heavy rain, wind-driven tidal surges and overspill at the sluice have combined to overwhelm the drainage/outfall infrastructure.

“That we recognise the current maintenance schedule (delayed ‘til after the summer season) and the justification given — but further that such planning failed to foresee the likelihood of severe winter storm and surge events, which climate change makes more frequent and more intense.

“That this council therefore calls on the Cabinet to commission an urgent review of:

  • The adequacy of the current drainage/outfall and tidal-sluice infrastructure (barrage tipping gate, sluice/sluice-valve, flap valve, outfall capacity) for current and projected climate/tide conditions.
  • The maintenance scheduling policy for coastal and estuarial flood-risk assets, with a view to ensuring critical maintenance is completed before winter high-tide / storm-surge season, rather than — as at present — being delayed until after summer for ‘recreational / biodiversity’ reasons.

“That, pending the outcome of the review, the council should allocate appropriate emergency capital funding to remediate the barrages / sluices / outfalls at risk of failure or blockage — to safeguard residents, properties, highways and public amenities from further flooding.

“That, further, this council resolves to publish a public flood-resilience plan for the county, identifying all coastal and river-fringe ‘hotspots,’ maintenance schedules, responsible teams, and a transparent timeline for upgrades or remedial works — so residents have clarity and confidence in flood prevention measures.”

The notice of motion itself will be considered by the council’s Cabinet at a later date.

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Community

Community gathers to remember Corrina Baker

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Lanterns and balloons released in emotional acts of remembrance

FAMILY, friends and members of the local community came together to remember Corrina Baker at a series of moving events held across west Wales this week.

Corrina’s funeral took place on Monday (Dec 15), a month after her death, with a public service held at St Mary’s Church. Mourners lined the route as her coffin was carried on its final journey in an elegant horse-drawn carriage, before a private cremation later took place at Parc Gwyn crematorium in Narberth.

Later that evening, shortly after 6:00pm, friends and relatives gathered at the Quayside in Cardigan for the first of two acts of remembrance to celebrate her life. Lanterns were lit and released into the night sky above the town as some of Corrina’s favourite songs were played.

On Tuesday afternoon (Dec 16), a second tribute was held near the location where Corrina was found. Twenty-one pink balloons — one for each year of her life — were released into a clear blue sky, each carrying personal messages in her memory.

Floral tributes continue to be laid at the Netpool, while a GoFundMe appeal set up in Corrina’s memory has raised more than £2,300. She has been described by those who knew her as “funny and bright”.

Dyfed-Powys Police have confirmed that their investigation into the circumstances surrounding Ms Baker’s death is ongoing. A 29-year-old man who was arrested on suspicion of murder has been released on bail while inquiries continue.

(Photos: Stuart Ladd/Herald)

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Community

Six untaxed vehicles seized in Milford Haven police operation

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SIX untaxed and abandoned vehicles were seized during a joint roads policing operation in Milford Haven on Tuesday morning.

Officers from the Milford Haven Neighbourhood Policing and Prevention Team (NPPT) worked alongside the Pembrokeshire Roads Policing Team as part of targeted enforcement across the town.

In addition to the vehicle seizures, a number of traffic offence reports were issued to drivers during the operation.

Police said the action formed part of ongoing efforts to improve road safety and tackle vehicle-related offences in the Milford Haven area.

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