Community
Public want government in Wales to prioritise cost of living, health and housing
THE WELSH public want government to prioritise addressing the cost-of-living crisis, reducing NHS waiting lists and improving affordable housing provision above other challenges in the coming years, according to a new report published by Deloitte.
The State of the State 2024 is an annual report on attitudes to government and public services, published by Deloitte and the independent think tank Reform.
The research includes a survey by Ipsos UK of 5,815 UK adults aged 16-75, including 713 from Wales, as well as in depth interviews with leaders from across the public sector.
For the second year running, the cost of living crisis was the Welsh public’s top concern, mentioned by 77% of people surveyed, followed by NHS waiting lists, which were mentioned by 75%. These two areas of concern were the top priorities for members of the public in all UK regions.
The Welsh public’s next priorities for improvement were jobs and the economy (48%), social care for children, the elderly and vulnerable adults (46%) and the provision of affordable housing, which saw the number of people highlighting it as a key concern rise by 11 percentage points to 47% from the previous State of the State survey. Concerns about crime (40%) and the country’s infrastructure (36%) both increased by six percentage points.
The research also found that people in Wales are pessimistic about some of the issues they most want to see improved, with 61% of those surveyed expecting NHS waiting lists to get worse in future and 54% expecting the availability of affordable housing to worsen. However, the number of people expecting the cost-of-living crisis to get worse decreased to 55% from 79% in the previous survey.
Timely access to services top of public’s wish list
Asked how they would like to see public services improved, the top priority cited by 50% of people was being able to access decent quality services when they need them, while 42% wanted complaints to be dealt with effectively when things go wrong. The third response, highlighted by 41% of people, was to be able to access the same services wherever they live in the country, while 35% of those surveyed wanted better contact and communication.
Deloitte’s interviews with public sector leaders revealed that the successive crises of recent years have left their services ‘fragile’, their workforces ‘tired’ and their decision-making ‘reactive’. Those leaders told Deloitte that the public sector’s aspirations are too often beyond the reality of its resources, and reform is needed that will allow the sector to prioritise, work towards a collective vision and improve its ability to deliver.
While the survey found the Welsh public expect government spending to stay at current levels or go up (56%), Welsh public sector leaders indicated they expect spending cuts on the near horizon due to the challenging state of Welsh public finances.
The survey also found that trust in the Welsh government was down on the previous survey carried out in late 2022, but it still remains more trusted than the UK and Northern Ireland governments.
Liz Jones, Senior Partner for Wales at Deloitte, said: “Recent years have seen government and public services face successive disruptions, not least from COVID and the cost-of-living crisis. This year’s State of the State survey shows those years have taken a toll on the Welsh public’s optimism for the future and expectations for public services.
“Our interviews with public sector leaders also painted a challenging picture of the state of public services in Wales, and a difficult outlook that will require tough choices. But against that backdrop, we heard real optimism for the future of Wales. Leaders across government and public services told us that Wales has huge strengths to leverage.
“The challenge for any Welsh government is to come out of crisis mode, think more strategically and find a way to unlock the power of a small nation which has the capacity to be agile and innovative in how it delivers public services. There is undoubtedly an opportunity to use the power of devolution to deliver significant change.”
Ian Howse, Senior Partner for Wales at Deloitte added: “While our discussions with public sector leaders explored serious challenges for the Welsh public sector, interviewees were undoubtedly ambitious for the future. They argued that Wales needs to think longer-term, collaborate better within the public sector and better connect government and business to thrive in the years ahead.
“Consideration needs to be given to how public policy helps create economic growth by making Wales a location that businesses want to invest in. That means investing in the skills coming out of our universities and colleges, but also in good housing provision, robust infrastructure, well maintained parks, and a safe environment that appeals to investors.
“The Welsh government has put in place globally recognised policies on issues such as the rights of older people and children, wellbeing and climate. If that same innovative thinking is applied to economic development and understanding business, it could be a game changing development for Wales.”
Community
Carew Castle triumphs again as Visitor Attraction of the Year at Croeso Awards
CAREW Castle, one of Pembrokeshire’s most treasured landmarks, has once again been named Visitor Attraction of the Year at the prestigious Visit Pembrokeshire Croeso Awards, cementing its place as a top destination for visitors to the region.
The award, presented during a grand ceremony at Pembrokeshire College, recognises the Castle’s ongoing dedication to providing an exceptional visitor experience. This second consecutive win underscores Carew Castle’s commitment to excellence, from its welcoming guides to its expertly preserved grounds and engaging events, drawing visitors year-round.
Daisy Hughes, Manager of Carew Castle, expressed gratitude for the continued recognition: “Winning this award two years in a row is a testament to everyone involved in bringing Carew Castle to life – from the knowledgeable guides to the conservationists, dedicated team of volunteers, and our hardworking tearoom team. It’s truly a group effort, and we’re honoured to be recognised once more as one of Pembrokeshire’s premier attractions.”
The Castle has become a hub of excitement year-round, with special charm during the quieter winter months. Seasonal events like Glow, an enchanting Christmas light display, featuring rooms of the Castle dressed for the festivities and live musical performances, draw visitors of all ages. This festive season also includes Santa’s Grotto, a Christmas Needle Felting Workshop, and children’s Christmas Craft Workshops – ensuring there’s something for everyone to enjoy as the nights draw in.
Carew Castle is open daily from 11am to 3pm throughout the winter, with extended hours on Fridays through Sundays when Glow and Santa’s Grotto are in full swing.
For a full schedule of upcoming events and activities at Carew Castle, visit www.carewcastle.com.
Pictured: Carew Castle is celebrating its second consecutive win as Visitor Attraction of the Year at the Croeso Awards, recognised for its exceptional visitor experience and engaging year-round events.
Community
Pembrokeshire waste centres could soon be open on fewer days
A CALL for waste centre users across Pembrokeshire to “share the pain” in a cut in the number of days they are open rather than close St Davids’ recycling centre is being recommended to senior councillors.
Members of Pembrokeshire County Council’s policy pre-decision overview and scrutiny committee, at their November 12 meeting, received a report on the provision of recycling centres in the county, which had been referred from full council at its March budget meeting.
Back at that meeting, St Davids recycling centre, at risk of potential closure against a backdrop of severe budget pressures, was given a reprieve.
A report for the November committee, presented by Cabinet Member for Residents’ Services Cllr Rhys Sinnett, said the council’s medium term financial plan identifies “a ‘most likely’ projected funding gap of £84.6m over the period 2024-25 to 2027-28,” with the council needing to deliver at least £70,000 of savings against the waste and recycling centres, adding: “if this is not possible this saving will be required to come from alternative areas within environmental services impacting on collection arrangements and services provided across Pembrokeshire.”
Four options were presented to the committee: no change, with the £70,000 coming from other areas of the service; the closure of St Davids netting the £70,000; its closure along with reductions in the amount of days other centres at Winsel, Waterloo, Crane Cross and Hermon to save £110,000; the final option being a reduction in the number of days all were open, but keeping St Davids running, saving the £70,000.
The choice of the options, complicated by various capital investment requirements for the sites, before committee would take the form of a recommendation to the council’s Cabinet before a final decision is made.
Members heard many objections to the closure of St Davids had been received, with the city council “unanimously” opposed to it on many grounds, including its use by both the Coastguard and the RNLI for the disposal of maritime debris, and the distances involved for members of the public to use the other facilities.
Nearby local county councillor, Cllr Mark Carter of Solva said he had never seen as many responses to an issue in his seven-and-a-half years as a councillor, proposing the fourth option, later described as “a sharing of pain across all sites” be submitted to Cabinet.
He said the facility at St Davids was much valued by local residents.
“They understand Pembrokeshire County Council has got a severe financial problem, they understand doing nothing is not an option; they understand that, I understand that,” said Cllr Carter, adding: “The problem we’ve got with the budget is a county-wide problem, it’s not St Davids exclusively; logic says we should not be inflicting all the pain on this peninsula.”
He was backed by fellow local councillor Cllr Bethan Price.
Members, by nine votes to three, backed the fourth option of a reduction in hours at all sites but keeping St Davids open, be recommended to Cabinet, expected to be heard at its December meeting.
Business
Bluestone National Park Resort pledges support to armed forces community
BLUESTONE National Park Resort has signed the Armed Forces Covenant to pledge its commitment to the UK Armed Forces as the country commemorates Armistice Day.
Bluestone, which employs several former armed forces personnel, marked Armistice Day on 11, with a commitment to reaching gold status on the covenant.
The Armed Forces Covenant is a promise by the nation to ensure that those who serve or have served in the armed forces and their families are treated fairly.
The Covenant aims to eliminate disadvantage and ensure that no member of the armed forces community faces discrimination in providing public and commercial services compared to any other citizen.
Glenn Hewer, Head of Sales at Bluestone, is a former Royal Marine who volunteers with the Milford Haven Sea Cadets and Royal Marines. He said: “More and more employees recognise the importance and significance that former armed personnel have and play in their communities and workplaces. The covenant is a commitment to them and a recognition of what they and their families have sacrificed for us.
“Additionally, ex-forces personnel make great employees in all walks of life. They are highly trained in a wide range of skills and bring many benefits to businesses. Providing an opportunity that allows them to further their careers outside the military is a great way of supporting them and their families.”
This commitment has also led Bluestone to join the Defence Employer Recognition Scheme (ERS) Bronze award. The ERS encourages employers to support defence and inspire others to do the same. It encompasses bronze, silver, and gold awards for organisations that pledge, demonstrate, or advocate support for defence and the armed forces community.
Marten Lewis, Director of Sustainability at Bluestone National Park Resort who is also a veteran of the Royal Engineers, said: “At Bluestone, we deeply value the contribution of the Armed Forces community to our country.
“We are proud to sign the Armed Forces Covenant and demonstrate our commitment to supporting them. We believe it’s important to recognise the sacrifices made by service personnel and their families and ensure they are treated with the respect and fairness they deserve. We are committed to attaining the Gold ERS as we build our relationship with the armed forces community.”
Craig Middle, Regional Employer Engagement Director at the Ministry of Defence, said: “We are delighted that Bluestone National Park Resort has signed the Armed Forces Covenant and is committed to supporting the Armed Forces community. This is a fantastic example of a business recognising the value that serving personnel, veterans and their families bring to the workplace and wider society.”
Marten added: “The Armed Forces Covenant is a living document, and Bluestone is committed to updating its pledge to reflect its ongoing support for the Armed Forces community.”
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