Community

Charity warns older people to be wary during digital switchover

Published

8 months ago

April 4, 2024

AS the telephone industry upgrades from analogue to digital landlines, Age Cymru is warning older people to be wary of rogue traders trying to take advantage of the switchover.

The change will see calls made over a broadband line instead of the old analogue network, which is becoming increasingly unreliable.

The charity says for most customers, all aspects of the switchover will be free of charge with no home installation work required. If customers require additional support with set up, they will be contacted by their telephone provider.

Age Cymru therefore warns that if somebody offers to carry out work relating to the switchover, in return for some form of payment, it’s likely to be a scam that should be reported to Action Fraud on 0300 123 2040.

People can also check with their telephone provider about what work is or isn’t taking place in their area. However, if anyone feels threatened or in any danger from a rogue trader they should call the police as soon as possible.

Age Cymru’s chief executive Victoria Lloyd says “It’s such a shame that we must warn older people to be on their guard in relation to the digital switchover as this is something that should improve people’s experiences of phone services.

“We’ve been told that lines will be clearer, which will help those who are hard of hearing. There’ll be a facility to enable three party lines which will help people to have mini group chats with friends and family and thereby help reduce loneliness. And there’ll be increased protection against unwanted marketing or nuisance calls.

“However, given our experience of how rogue traders work we want to forearm older people so they can avoid potentially expensive and emotionally damaging scams and instead take full advantage of the new phone services without any unnecessary fears.”

Understanding the digital switchover process

BT, the biggest supplier of landlines in Wales, is holding dozens of events across the country to advise customers face-to-face about the switch. Other phone providers may also be organising similar events.

Age Cymru understands that for most customers, digital switchover will simply involve connecting your home phone handset to a router rather than the phone socket on the wall. And for BT customers, if you don’t have the correct router, they will send you one completely free of charge.

At this stage, BT will be writing to all their customers to make them aware of the changes, and following up with those who are ready and eligible to make the switch. BT will not be switching customers who may have difficulty making the change just yet and will give these customers additional support when the time comes.

If you think you’ll have a problem with the transition, think you are vulnerable, or use a healthcare alarm connected to your landline, please contact your phone provider and tell them.

And if anyone uses a personal healthcare alarm, they should also check with their suppliers that they have everything they need prior to the switchover.

BT customers who are ready and eligible to make the switch will be contacted four weeks before making the move to ensure they have everything they need.

While BT are by far the biggest provider of telephone services in Wales, this is an industry-wide change and other telephone providers are managing their own switchover process so contact your provider to understand how the change will affect you.

How big is the issue of scamming in Wales?

According to the Wales Against Scams Partnership (WASP) older victims of scams in the UK lose an average of £1,200 over their lifetimes.

WASP also cites Action Fraud data showing that they receive around 15,000 cases of fraud from Wales each year. However, Action Fraud believes that the reported figure is just the tip of the iceberg and that the actual number of scams undertaken, or attempted, is seven times bigger.

And according to recent BBC research it is estimated that the UK is losing £2,300 per minute to scam activity.

Community

Rent in Pembrokeshire rises 7% over past year

Published

15 hours ago

November 22, 2024

Design Team

NEW figures reveal that private rental costs in Pembrokeshire have climbed by 7% in the past year, with the average monthly rent reaching £625 in October. This is a significant increase from £582 a year earlier and represents a 22% rise over the past five years, where the average rent was estimated at £511.

The data, collected by Rent Officers Wales as part of the Housing and Regeneration Division, highlights growing pressure on tenants amidst rising costs. The collection aims to cover approximately 15% of the rental market by gathering data from landlords and letting agents.

Across Wales, the average monthly rent has risen 8% year-on-year to £766. Cardiff recorded the highest rental cost in the country at £1,062 per month, while Powys had the lowest at £556.

Sarah Coles, head of personal finance at Hargreaves Lansdown, commented on the challenges faced by renters in a press statement sent to The Pembrokeshire Herald. She said: “Getting good news about your rent is about as common as discovering your housemates have washed up for you, or your landlord suggesting you get a dog. For many, the only way out of the endless cycle of rising costs is to buy, but that’s far easier said than done when rents absorb so much of your income.”

The situation is compounded by a lack of available rental properties. Nathan Emerson, chief executive at Propertymark, explained: “As we continue to see further increases in rental prices across the UK, our members emphasize the lack of rental stock versus an ever-growing number of tenants. Selling up or turning to the short-term letting market has become a more attractive option for landlords due to challenging legislative changes and increased financial liabilities.”

Breakdown of Rental Costs in Pembrokeshire

The figures show a range of costs depending on property type and size in Pembrokeshire:

– A one-bedroom property: £462 per month

– A two-bedroom property: £576 per month

– A three-bedroom property: £732 per month

– Homes with four or more bedrooms: £934 per month

By property type:

– Detached houses: £768 per month

– Semi-detached houses: £653 per month

– Terraced houses: £629 per month

– Flats or maisonettes: £521 per month

In October, the average rent for private properties across Great Britain stood at £1,307 per month—up 9% compared to the same period last year. This equates to an increase of £105 per month.

As landlords adapt to changing regulations and financial pressures, the shortage of rental properties continues to push prices higher, creating further challenges for tenants across Pembrokeshire and beyond.

Climate

Pembrokeshire group plans for larger community wind turbine

Published

19 hours ago

November 22, 2024

Bruce Sinclair - Local Democracy Reporter

A NORTH Pembrokeshire group which has raised more than £76,000 from its community wind turbine for local projects is hoping to expand with a bigger turbine.

In an application to Pembrokeshire County Council, Abergwaun Community Turbine Ltd, through agent Machynlleth-based Dulas Ltd is hoping to get permission for a larger turbine to replace the existing Abergwaun Community Turbine.

The proposed turbine, in a pasture field at Trebover Farm, to the south of Fishguard, would be 67m tall, the existing 2015 one being 45 metres.

In supporting statements, parent company Transition Bro Gwaun said: “The Community Climate Fund (CCF) is the mechanism by which Transition Bro Gwaun (TBG) is fulfilling our ambition of funding projects in Fishguard, Goodwick and across North Pembrokeshire, using income from the community wind turbine.

“The core themes for grants are climate change mitigation and adaptation, enhancement of biodiversity and improvements to community resilience through promotion of community engagement and resource sharing.”

In 2015, TBG raised its 50 per cent share of capital funding for the project by means of loans from 28 local individuals and four community groups, contributing a total of £286,500, the other 50 per cent contributed by landowners Parc-y-Morfa Farms Ltd.

The statement added: “Profit generated by sale of electricity from the turbine is split 50:50 between TBG and Parcy-Morfa Farms Ltd through the jointly owned trading arm, Abergwaun Community Turbine. By the end of 2022, all loans had been repaid, allowing the launch of TBG’s Community Climate Fund. This year we have awarded our third round of grants bringing the total amount granted to £76,036.”

In 2022, £15,274 was awarded to seven projects, including Fishguard Sports AFC to install solar panels on their clubhouse as part of their Tregroes Park development, Ysgol Bro Gwaun for their Increasing Biodiversity and Bees project, and Nevern Valley Veg / Llysiau Cwm Nyfer to install a solar powered vegetable irrigation scheme.

In 2023, £39,85 was made available for seven projects, including Sea Trust Wales to part fund the installation of solar panels on the Ocean Lab roof and to produce a display on solar technology, Letterston Memorial Hall to part fund the installation of an air source heat pump heating system, and Fishguard and Goodwick Rugby Club to install solar panels on their clubhouse.

2024 awards of £20,917 were made to six projects, including Theatr Gwaun to insulate their loft to reduce heating loss, Parc Cerrig Growers for developing a rainwater harvesting system with a pond to irrigate their allotments, Caerhys Organic Community Agriculture for an electric cargo bike for delivering organic vegetables in the Fishguard and St Davids areas, and Nevern Valley Veg to develop wildlife ponds and rainwater harvesting for food production.

The supporting documentation concludes: “The repowering of the existing turbine at Trebover would require a limited increase in turbine size which would result in a very limited change in landscape and visual effects in comparison to the existing Trebover turbine.”

The application will be considered by planners at a later date.

Community

Council warns of icy conditions as temperatures drop

Published

1 day ago

November 21, 2024

Tom Sinclair

ROAD users in Pembrokeshire are being urged to exercise caution tonight as temperatures are forecast to dip below freezing.

Pembrokeshire County Council has announced that road surface temperatures could reach as low as -2°C, with the possibility of sleet or snow on higher ground. In response, precautionary salting of the county’s primary routes will be carried out this evening and overnight.

A spokesperson for the council said: “Road users are advised to take care if travelling on untreated roads.”

Motorists are reminded to plan ahead and drive carefully, particularly in areas that may not have been treated.

Stay tuned to The Herald for updates on road conditions and weather warnings.