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Ambulance terror response fears in Wales over hospital delays

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Liam Randall, Local Democracy Reporter

AMBULANCE chiefs in Wales say they may not be able to respond properly to terror attacks because of hospital handover delays.

It follows a report highlighting the risk of “catastrophic harm” to the public if crews are busy at A&E departments during major incidents – this includes concerns about the availability of ambulances following a fire on a ferry heading to Fishguard last year.

The Welsh Ambulance Service service raised concerns after a mass-casualty simulation found it would have failed to provide an adequate response three out of four times.

The Welsh government said it expected health boards to prioritise cutting handover delays.

The tests were conducted after the Manchester Arena bombing public inquiry.

That found a host of failings by emergency services in the attack’s aftermath.

The warning follows the service’s claims some medics could not to respond to an explosion at Treforest Industrial Estate, in Rhondda Cynon Taf, in December 2023 because they were stuck outside Morriston Hospital, Swansea.

A major incident was declared after the blast in which a woman died.

Next week a report will be given to the ambulance service board alleging hospital officials failed to release crews from the hospital site.

Swansea Bay University Health Board denied this, saying ambulances were freed.

The ambulance service has questioned the effectiveness of release procedures.

Chief executive Jason Killens has written to Welsh health boards for assurances.

It fears it may not be able to respond to them properly because of hospital handover delays
The ambulance service fears: It may not be able to respond properly because of hospital handover delays

The ambulance report said if a major incident was declared there was a risk an “effective, timely, or safe response” may not happen.

“(This would result in) catastrophic harm (death) and a breach of the trust’s legal obligation,” it said.

The main reason for this was “lost capacity due to hospital handover delays”, over which, it said, it had no control.

It added it was not assured hospitals had plans to release ambulances effectively.

Welsh Ambulance Service operations chief Lee Brooks said it had plans to deliver an effective response to major incidents.

He recognised handover delays were a problem.

“Our ability to send a large-scale response to an incident may be hindered if our people and vehicles are not immediately released by emergency departments,” Mr Brooks said.

The report also highlighted two other occasions where the service had been concerned about ambulances not being released.

These included the fire on the Fishguard in 2023 ferry as well as a gas explosion in Swansea the month after.

Swansea Bay health board said it took its responsibilities seriously and had major incident plans.

Jason Killens
Welsh Ambulance Service boss Jason Killens says as many as 30,000 hours are lost each month due to waits to transfer patients to hospital

“These include agreed protocols to enable the rapid release of ambulances from the emergency department in the event that a major incident is declared,” it said.

“We can confirm that on the evening of the Treforest Industrial Estate fire our major incident plan was invoked and that we did release ambulances.”

Handover delays were raised in the Senedd last week after the health committee was told ambulance crews often see only one patient a shift.

Mr Killens said as much as 30,000 hours were lost monthly in Wales due to waiting to transfer patients to hospital.

Patient safety was at risk, he said, with handover times averaging more than two hours. The target is 15 minutes.

Sam Rowlands MS, Welsh Conservative Shadow Health Minister said: “It’s not good enough for the Labour Welsh Government to just ‘expect’ Health Boards to solve handover delays.

“We need substantial reform of the entire health system to clear the backlogs of getting patients out of hospital as well as in.

“Our Welsh Conservative plan of NHS reservists, along with care hospitals will deliver that immediate support needed to enable the Ambulance Service to save lives.”

The Welsh government said it expected health boards to cut patient handover delays as a priority over the next six months.

It said this year it was investing an extra £180m to help health boards and regional partnership boards manage more people in the community and avoid ambulances and hospital admission.

Crime

Swansea man dies weeks after release from troubled HMP Parc: Investigation launched

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A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.

Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.

Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.

His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.

Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.

Parc: A prison in breakdown

HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:

  • Severe self-harm incidents up 190%
  • Violence against staff up 109%
  • Synthetic drugs “easily accessible” across wings
  • Overcrowding at 108% capacity

In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.

Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”

Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.

The danger after release

Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.

Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.

The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.

A system at breaking point

The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.

The PPO investigation into the death of Darren Thomas continues.

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Crime

Woman stabbed partner in Haverfordwest before handing herself in

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A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.

Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.

The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.

Police find victim with four wounds

Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.

He had three stab or puncture wounds to his back and another to his bicep.

The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.

He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.

Defendant has long history of violence

Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.

Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.

Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.

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News

BBC apologises to Herald’s editor for inaccurate story

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THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.

The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”

Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”

A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old. 

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