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Lola report highlights systemic failures by council’s child protection services

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THE TRAGIC death of two-year-old Lola James has cast a harsh spotlight on the systemic failures of Pembrokeshire County Council’s child protection services.

A damning report released on Thursday (Aug 1) highlights significant lapses and procedural shortcomings that contributed to this devastating outcome. Lola, who suffered catastrophic brain injuries at the hands of her mother’s partner, Kyle Bevan, was failed by a series of critical missteps from the agencies meant to protect her. 

Bevan, described as a “monster” in court, moved into the family home in Haverfordwest just four months before the fatal attack. 

Despite prior incidents of domestic abuse and signs of escalating violence, the local authorities’ intervention remained insufficient and ineffective.

The report highlights the dire impact of staff shortages and excessive workloads within the child services department. 

Lola suffered catastrophic brain injuries at the hands of her mother’s partner, Kyle Bevan (Image: Herald)

Notably, an assessment crucial to Lola’s safety was closed prematurely by an overburdened team manager who was on sick leave without the assigned social worker’s input. This prevented a thorough evaluation of Lola’s circumstances and the necessary protective measures from being implemented.
Communication failures further compounded the issue. Information about domestic incidents and behavioural concerns was not adequately shared among agencies, leading to missed opportunities for timely intervention. 

Health visitors and social services did not maintain consistent follow-ups or escalate their concerns, even as Lola exhibited signs of distress and abuse.

The CYSUR report calls for urgent reforms, including better staff training, improved inter-agency communication, and addressing systemic workload issues. These changes are vital to prevent future tragedies and to ensure that vulnerable children in Pembrokeshire receive the protection they desperately need.

The scene of the incident back in 2020 (Pic: Herald)

In response to the report, Cllr Tessa Hodgson, Cabinet Member for Social Care and Safeguarding, issued a statement on behalf of Pembrokeshire County Council: “Pembrokeshire County Council would first like to convey their sincerest condolences to the family of Lola James and to all those who have been affected by her murder over four years ago.

“This review process, which we have fully and openly engaged with along with our multi-agency partners with whom we share safeguarding responsibilities, has been an opportunity for the local authority to reflect on its practice and to learn from the observations contained in the independent report. 

“We would like to recognise the significant commitment and input of those who have participated in the review process and who have been involved with the family over the last four years.

“The local authority takes its duties within the safeguarding arena extremely seriously and prioritises the protection and support of society’s most vulnerable. While we strive to demonstrate good practice, there is always room for improvement, and the opportunities this review has presented us with will allow us to improve how we work with vulnerable children and young people in the future.

“Ahead of today’s report’s publication, we developed an action plan to address the issues the review raised for us, and we have already made considerable progress against that plan. In addition, we have established a social care improvement board, which includes locally elected politicians, senior officers, and an external independent expert among its members. This board will oversee the delivery of the actions within that plan, with progress also being reported to local authority scrutiny committees and cabinet meetings. 

“We also hope that the report will contribute to wider ongoing learning and improvement in relation to a number of key safeguarding issues across all agencies with safeguarding responsibilities in the West Wales region and beyond. 

“It is imperative that we take all opportunities to improve our services and ensure that children and families receive the best quality of support available. Once again, Pembrokeshire County Council would like to extend its deepest sympathies to the family and all of those who knew Lola.”

Pembrokeshire County Council have issued a statement (Pic: Herald)

A joint statement from Pembrokeshire County Council, Hywel Dda University Health Board, and Dyfed Powys Police accompanied the publication of the report has been issued. 

It reads: “All agencies involved in this report wish to convey their sincerest condolences to the child’s family and to all those who have been affected by the murder of a child in such appalling circumstances. 

“This review has been an opportunity to reflect on and share learning amongst all partner organisations and practitioners on a multi-agency basis, and we acknowledge the commitment and contribution of those who have participated in the review process.

“All agencies take very seriously the opportunities presented by this review to consider our practice and improve how we protect vulnerable children. 

“We hope that the report will also contribute to wider ongoing learning and improvement in relation to a number of key safeguarding issues across all agencies with safeguarding responsibilities. 

“Lola’s case continues to reverberate throughout the community. Pembrokeshire County Council faces intense scrutiny and pressing demands to overhaul its child protection framework. 

The failure to safeguard Lola James stands as a stark reminder of the critical importance of effective, sufficiently resourced, and staffed child welfare services.

Responding to the news that a child practice review highlighted ‘missed opportunities’ to intervene before a toddler was murdered by her mum’s boyfriend, Dr Altaf Hussain MS, Welsh Conservative Shadow Minister for Social Care said: “This is a truly tragic case, that should not have been allowed to happen.

“Improving the safeguarding of children must be our top priority, but Labour in Wales are the only government in the UK to have not yet enacted a children’s services review.

“The Welsh Conservatives renew our calls for a Wales-wide children’s services review, involving every council, to improve outcomes and to avoid tragic cases such as Lola James’.”

Carl Harris, Assistant Director at NSPCC Cymru, said: “Lola deserved a happy and healthy future, but that was cruelly taken away by the horrendous actions of Kyle Bevan and the failure of her mother, Sinead James, to intervene.

“The findings in this report highlight yet again the need for greater investment in children’s services in Wales to provide comprehensive support to any child at risk of harm and to be better equipped to prevent a tragedy such as this happening again.

“It is time to make child protection a national priority. The Welsh Government has committed to transforming children’s social care, but we need to see more details on timescales, activity and progress.

“We need systemic changes that ensure children like Lola are better protected.

“We can all look out for children’s welfare, and anyone concerned about a child can call the NSPCC free helpline on 0808 800 5000, or email [email protected] . If a child is in immediate danger, please call 999.”

This report was filed by Tom Sinclair, with additional reporting by Jon Coles

News

Debate over 20mph speed limit continues in Pembrokeshire

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CONCERNS over road safety and public backlash have led Wrexham Council to take a cautious approach to increasing speed limits on dozens of roads—but will Pembrokeshire follow suit?

Following widespread opposition to the Welsh Government’s blanket 20mph policy, councils across Wales, including Pembrokeshire, have been reviewing the limits. In Wrexham, a public consultation revealed overwhelming support for restoring 30mph limits on 52 roads, but councillors are proceeding with caution, citing safety concerns.

Pembrokeshire residents voice frustration

While Wrexham moves toward changes, Pembrokeshire County Council has yet to announce a firm decision on altering its 20mph zones, despite strong opposition in key areas such as Johnston, Haverfordwest, and Milford Haven.

A public consultation in Pembrokeshire allowed residents to request changes up until October 2024, and many raised concerns about longer journey times, impact on businesses, and emergency response delays. A petition was even submitted calling for the A4076 in Johnston to be exempt from the lower limit, arguing that the road is a major route with suitable pedestrian infrastructure.

One local business owner in Haverfordwest told The Herald: “It’s just not practical on some of these roads. We need sensible speed limits, not a blanket approach.”

20mph sign at St Dogmaels was welcomed by many residents

Government admits mistakes

The Welsh Government introduced the 20mph speed limit in September 2023, claiming it would reduce accidents and improve safety for pedestrians and cyclists. Initial data suggests there were 100 fewer deaths or serious injuries on affected roads.

However, in December 2024, government officials admitted that mistakes had been made in rolling out the policy, following widespread backlash across Wales. Pembrokeshire councillors, including Paul Miller, cabinet member for economy and transport, have acknowledged public frustration but stress the need to balance safety with practicality.

Will Pembrokeshire follow Wrexham’s lead?

In Wrexham, Councillor Dave Bithell has urged caution, warning that increasing speed limits could heighten accident risks. Wrexham aims to finalize its review by May, working alongside North Wales Police to manage any changes.

With strong opposition from some Pembrokeshire communities, it remains to be seen whether the county council will reverse course on certain roads or maintain the lower speed limits.

The Welsh Local Government Association (WLGA) has acknowledged that while some communities back the 20mph policy, others remain strongly against it. The question now is whether Pembrokeshire’s roads will see similar changes to those being considered in Wrexham.

Should Pembrokeshire reconsider its 20mph limits? The Herald wants to hear your views.

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Education

Excluding pupils for knives ‘too simple’, says Estyn chief

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A SCHOOL should understand why a pupil brings a knife in rather than relying on blanket exclusions, the chief inspector of Welsh education watchdog Estyn has said.

Owen Evans said the “easy answer” was to exclude pupils, but insisted the issue needed a more nuanced approach.

He argued there were multiple reasons why a child might bring a weapon to school and that a one-size-fits-all policy would not work.

However, Neil Butler, national officer for Wales at the NASUWT union, called the suggestion “most unhelpful” and said immediate exclusions should be the priority to protect pupils and staff.

School attack in Ammanford

Mr Evans’ comments follow the conviction of a 14-year-old girl for the attempted murder of three people during a stabbing at a school in Ammanford, Carmarthenshire.

Estyn chief inspector Owen Evans (Image: BBC)

“You may have a child that has every potential for redemption but they have fallen into bad practice, and we cannot exclude those people from society,” he told the BBC’s Walescast.

“A lot of children who bring knives to school feel threatened themselves or believe others are carrying weapons.

“We need to tackle the root causes behind these decisions,” he added.

While knife crime in Welsh schools is rare, Mr Evans said lessons needed to be learned.

Bridgend council has announced an inquiry after police were called to Bryntirion Comprehensive last week when a knife was reportedly found in a pupil’s bag.

Union backs tough action

Speaking to BBC Radio Wales, Mr Butler acknowledged the importance of understanding why children bring weapons to school but said the approach could not be “nuanced”.

He described Mr Evans’ concerns about exclusion pushing pupils out of society as “nonsense” and insisted that removing offenders from schools was necessary for safety.

“If a child who has carried a knife into school remains there while psychologists assess them, they continue to pose a danger to others,” he said.

“Exclusion doesn’t mean the end of education—it means education in a more suitable setting outside of mainstream schools.”

He added: “We must be clear: carrying a knife has consequences. That means immediate exclusion.

“It’s as simple as that—we have to nip this in the bud before it escalates further.”

Rising behavioural issues

Estyn is preparing to release its annual report on the state of education and training in Wales, with concerns over increasing behavioural problems.

Mr Evans said: “Since the pandemic, we are seeing young children coming into school unable to communicate or even potty trained.”

He called for more support for pupils and teachers but acknowledged a lack of resources.

“Strong leadership, clear and consistently applied behaviour policies, and good family support can make a real difference,” he said.

Wales’ Education Secretary, Lynne Neagle, has announced a behavioural summit next year to tackle the “complex” issues facing schools.

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News

Former Plaid Cymru leader Dafydd Elis-Thomas dies aged 78

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Tributes pour in for ‘Senedd’s founding father’

FORMER Plaid Cymru leader and Senedd Presiding Officer Lord Elis-Thomas has died at the age of 78, his family has announced.

Dafydd Elis-Thomas led Plaid Cymru between 1984 and 1991 and served as MP for Meirionydd and later Meirionydd Nant Conwy from 1974 until 1992, when he was appointed to the House of Lords.

He made history in 1999 as the first Presiding Officer of the newly established Welsh Assembly, now the Senedd, a role in which he helped shape Wales’ modern political landscape. Flags will fly at half-mast outside the Senedd in Cardiff Bay as a mark of respect.

A POLITICAL MAVERICK

Known for his independent streak, Lord Elis-Thomas often clashed with Plaid Cymru’s leadership and left the party in 2016. He later served as a minister in both Carwyn Jones and Mark Drakeford’s Welsh Labour governments, despite remaining unaffiliated with the party.

He stepped away from frontline politics in 2021, retiring after decades of service to Welsh public life.

A FAMILY’S LOSS

In a statement, his family said he died “peacefully at his home” on Friday morning after a short illness. “The family request privacy at this difficult time.”

POLITICAL TRIBUTES

First Minister Eluned Morgan led tributes, calling Lord Elis-Thomas “one of Wales’ greatest political figures.”

“Dafydd was a true giant of Welsh politics and a passionate champion of our nation, our language, and our culture,” she said.

Plaid Cymru leader Rhun ap Iorwerth described his passing as “a huge loss to Welsh politics and civic life.”

“Dafydd made a priceless contribution in laying the foundations of devolution. He was a ground-breaking MP and led Plaid Cymru with passion and distinction,” he said.

Senedd Presiding Officer Elin Jones said: “It is hard to imagine Welsh political life without him. Dafydd was always at the heart of our democracy, shaping and challenging it in equal measure.”

Liz Saville-Roberts, Plaid Cymru MP for Dwyfor Meirionnydd, said: “He was a tremendous figure in Welsh public life whose passion for our democracy inspired so many.”

Former Welsh Labour minister Lee Waters described him as “an amazing character” who played a pivotal role in modern Welsh politics. “I liked him a lot, even though he could be maddening. Very sad news.”

Welsh Conservative leader Darren Millar MS said: “Lord Elis-Thomas was a titan of Welsh politics. His deep love for Wales and its people was undeniable.”

Andrew RT Davies, his predecessor, added: “He was always forthright and robust when expressing his views, and for that, I admired him strongly.”

A LASTING LEGACY

Lord Elis-Thomas’ influence on Welsh politics is undeniable, from his leadership of Plaid Cymru to his role in establishing the Senedd. His passing marks the end of an era for Welsh political life, but his legacy will endure for generations to come.

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