Education
Student Loans Company says student ‘smishing scams’ on the rise
AT the start of the 24/25 academic year, the Students Loans Company (SLC) is reminding students to be vigilant of smishing scams.
Scammers target students at this time of year as they receive their first maintenance loan payment. SLC is expecting to pay £2bn to students over the autumn term and last year it stopped £2.9m of maintenance loan payments being taken by smishing and phishing scams, where students received and acted on false communications.
Smishing, which is fraud involving text messages, is currently the most popular form of scam, with students usually being asked to click a link to complete a task – for example verifying bank details or confirming their personal information, providing an opportunity for a payment to be diverted to a scammer’s bank account.
SLC will never ask students to provide or verify their personal or financial information via email or text message, and Alan Balanowski, Risk Director at SLC, is urging students to pay attention to any communication they receive from Student Finance Wales (SFW) or SLC over the coming weeks.
He said: “Starting or returning to university is an exciting time, but it’s also busy, with students getting organised and set-up for the academic year, which includes dealing with information from different organisations, including ourselves. We aim to ensure our payment process is simple for students, but we do experience a rise in smishing scams at this time year. This means students need to be alert to any potential attempt to intercept their maintenance loan instalment.
“We have a range of preventive methods we use to target scams, but the most impactful tool we have is working together with students to stop scammers. If a student receives a suspicious message, they should delete it and report it immediately, but if a scammer does succeed in obtaining personal details, then we must collectively act quickly to spot and block the action”.
“Last year, we were able to stop £2.9m of maintenance loan payments ending up in the hands of scammers and we are focused on working as effectively as we can to protect students and their finance.
“Our message to students is quite simply, think before you click.”
SLC’s top tips
- Neither SLC nor SFW provide any services through WhatsApp and will never initiate contact with a student through social media channels, including Facebook, X, Instagram and Tik Tok, to discuss their application or student finance entitlement. If a customer receives a communication from SFW that they are unsure of, they should log into their online account to verify if it’s genuine.
- Check the quality of the communication – misspelling, poor punctuation and bad grammar are often signs of phishing.
- Keep an eye out for any suspicious looking emails, phone calls or text messages, especially around the time of an expected payment.
- Scam emails and text messages are often sent in bulk to many people at the same time and are unlikely to contain both a first and last name. These commonly start – ‘Dear Student’.
- Messages that convey a sense of urgency are also unlikely to be genuine – for example ‘failure to respond in 24 hours will result in the account being closed’.
- Think before you click. If an email or text message contains a link, hover over it to check that it goes where it’s supposed to. If in any doubt don’t risk it, always go direct to the source rather than clicking on a potentially dangerous link.
- Scammers can use a variety of methods to try and get students to pay money or share personal details, including the use of fraudulent phone calls, social posts and direct messaging on digital platforms. Always use official phone numbers, the online account and official communication channels to verify the contact received is genuine.
- Be mindful of the information you share about yourself on social media, and elsewhere online, to help guard against identity theft. Identity theft happens when fraudsters access enough information about a person’s identity, such as their name, date of birth, customer reference number, course information or their current or previous addresses to impersonate them online and over the phone.
- SLC or Student Finance Wales (SFW) send a text message to students in Wales if a change has been made to their bank details. If you haven’t changed your bank details and receive a message, contact us immediately.
- Check out our guide to identifying a scam at www.gov.uk/guidance/phishing-scams-how-you-can-avoid-them
If a student receives a suspicious message, they should report it immediately by email [email protected] and to SLC by calling our dedicated hotline on 0300 100 0059.
There is also a range of additional advice and information on recognising and avoiding scams from Action Fraud, the UK’s national reporting centre for fraud and cybercrime.
Education
School issues safeguarding alert over children’s use of Roblox
Ysgol Penrhyn Dewi warns parents about addictive gameplay, unsafe chat functions and scammers
YSGOL PENRHYN DEWI in St Davids has issued a safeguarding warning to parents after concerns were raised about children’s use of the popular online gaming platform Roblox.
In a letter sent to families today (Dec 15), Assistant Headteacher Louise Gray said the school had been made aware of a series of risks linked to the platform, which is widely used by children aged 8–13 – and in some cases younger.
Roblox allows users to create and play games developed by other players. However, the school says this user-generated model can expose children to inappropriate or harmful content depending on which games they access.
Range of risks highlighted
The letter sets out several specific safeguarding concerns, including:
- Inappropriate content in user-created games
- Highly addictive gameplay, with daily quests and reward systems designed to increase screen time
- Easily changed parental controls, allowing children to adjust settings without verification
- Chat features that expose younger players to inappropriate messages
- Peer pressure from in-game ‘connections’, with children believing they know other users
- Emotional dysregulation linked to heavy use of the platform
- Scams, including fake offers of free Robux or cosmetic items
Parents are being urged to closely monitor how their children use the platform, who they interact with, and what content they can access.
Guidance available
The school has directed families to the Welsh Government’s Hwb website for further advice on parental controls and safe use of Roblox.
A Roblox spokesperson said: “Roblox is committed to providing a safe and positive experience for every member of our community, especially children and young people. We use a combination of chat filtering, human and AI-assisted moderation, parental controls and age verification tools to help protect our users from inappropriate content or behaviour.
“Younger players have more restrictive settings by default, and features such as voice chat and unfiltered text chat are limited to age-verified users. We encourage parents and carers to make use of our safety features, review their child’s settings regularly, and talk with them about staying safe online.”
“We continuously update our policies and systems in response to emerging risks, and we work closely with safety experts and regulators to help ensure Roblox remains a secure environment for creativity and play.”
Education
Call for ‘breathing space’ over future of Stepaside School rejected by councillors
Concerns raised over falling rolls and school reorganisation plans across south Pembrokeshire
A CALL for a temporary “breathing space” before any decision is taken on the future of a Pembrokeshire village school at possible risk of closure has been rejected at full council.
At Pembrokeshire County Council’s meeting on Thursday, December 12, members considered a major package of recommendations linked to education reorganisation in the south of the county. The proposals form part of a wider transformation programme responding to sharply declining pupil numbers across the Tenby, Saundersfoot and Stepaside areas.
Under the plans, councillors were asked to authorise a public consultation on establishing a new 3-19 all-through school in Tenby, initially operating across split sites. The long-term ambition is either to rebuild or significantly extend the Ysgol Greenhill site, or potentially relocate to a new site altogether. As part of this process, both Tenby Church in Wales Voluntary Controlled School and Ysgol Greenhill would be discontinued.
A second set of recommendations proposed establishing a new 3-11 primary school on the Saundersfoot Community Primary School site, with both Saundersfoot and Stepaside schools discontinued.
The supporting report highlighted major surplus capacity in the area’s schools. In the Tenby cluster alone, there are 534 empty places in the primary sector and 341 in the secondary sector. Tenby Church in Wales VC School is forecast to have a surplus of 38.1 per cent in 2025, remaining above 25 per cent for at least four years. Ysgol Greenhill, with space for 1,194 pupils, has just 877 on roll this year, creating a 28.5 per cent surplus.
Saundersfoot Community Primary School, which can accommodate 280 children, had fallen to 151 pupils by 2025—a 49.2 per cent surplus. At Stepaside, enrolment is projected at 107 pupils in 2025, leaving 101 places empty—over half the school’s capacity.
For the Tenby proposals, an amendment by local member Cllr Sam Skyrme-Blackhall was accepted, ensuring the consultation explicitly recognises the value of VC schools and the importance of Welsh-medium secondary education. Members overwhelmingly backed the amended recommendation.
However, an amendment on the Stepaside proposal sparked a lengthy debate. Local member Cllr Alistair Cameron, backed by neighbouring councillor Alec Cormack, urged councillors to defer any decision relating to Stepaside, saying the school had only been officially notified of the proposals a few days earlier.
Cllr Cormack said it was accepted that the current position was unsustainable, with pupil numbers falling “both due to second homes and retirees moving into the area”. He stressed that both Saundersfoot and Stepaside were well-run schools, but “just too small for the buildings we have them in,” and suggested that reducing the size of the sites could eliminate surplus space.
“Today’s proposal is to close the Kilgetty site to save money and then spend money bussing pupils to the Saundersfoot site,” he said. “It’s only natural justice to give the school communities the chance of a fair hearing. There’s no reason to rush this decision today.”
Cllr Aled Thomas, chair of the schools working group, dismissed the call for a delay as “a consultation to have a consultation,” saying the proposals had been “in the public domain for well over 12 months”.
“Members, of course, are going to fight for their communities but this is just a tactic pushing it further down the line,” he added.
Cllr Cormack responded that the school itself had heard about the recommendation only on Monday. “The very people who are expert at delivering education have had no warning of this. I don’t understand why there is a need to press ahead so quickly. The communities deserve to be given more than three days’ notice.”
Cabinet Member for Education Cllr Guy Woodham told members there was no intention to hold any consultation before September 2026, stressing there would be “a lot of time for alternative proposals”.
Cllr Cameron’s amendment to defer the Stepaside decision was defeated by 37 votes to 12, with one abstention later clarified as an accidental mis-vote intending to oppose the delay. The substantive recommendation was then approved by 42 votes to seven.
Education
School leaders demand answers over £339m education funding
Union calls for transparency after First Minister declines to detail how additional money has been spent
SCHOOL leaders have demanded greater transparency from the Welsh Government over how hundreds of millions of pounds in additional education funding has been spent, after the First Minister declined to give detailed answers during Senedd scrutiny.
The call comes after NAHT Cymru, which represents school leaders, said £339m flowed to the Welsh Government as a result of increased education spending in England for the 2026/27 draft budget. Of that total, only £39m has so far been allocated directly to core school budgets.
This week, a further £112.8m was allocated to local government following a budget agreement between the Welsh Government and Plaid Cymru, with ministers indicating that some of that funding will reach schools. However, education leaders have warned that the scale of the pressures facing schools means the additional money is unlikely to close existing gaps.
The Welsh Local Government Association has predicted a £137m shortfall in school budgets across Wales in the next financial year. At the same time, councils are facing an estimated £200m deficit in social care funding, placing further strain on local authority finances and limiting how far additional funding can stretch.
Appearing before the Senedd’s scrutiny committee, the First Minister was questioned by Labour MS Jenny Rathbone, Plaid Cymru MS Cefin Campbell and Conservative MS Mark Isherwood about how education consequentials had been allocated. She declined to give a breakdown of where the additional funding had gone, instead arguing that, under devolution, consequentials are not automatically passed on to specific services.
The First Minister repeatedly pointed to figures showing that Wales spends around seven per cent more per pupil than England. However, education leaders argue that headline per-pupil figures do not reflect the reality faced by schools.
NAHT Cymru’s national secretary, Laura Doel, said the union remained deeply concerned following the evidence session.
She said: “Despite repeated attempts by members from all parties to get a clear answer on consequential funding, the First Minister refused to give one. Instead, she focused on per-pupil spending comparisons with England, but that is not the same as the amount of money that actually reaches schools.
“Local authorities have to retain funding to run essential support services, so to imply that schools are receiving significantly more money is misleading.
“School leaders are crying out for clarity. While we recognise that the Welsh Government and local authorities have autonomy over spending decisions, this question cannot simply be avoided. If funding has been allocated elsewhere, ministers should be open about where it has gone and why.”
Ms Doel added that, regardless of how the figures are presented, schools are struggling to meet rising costs.
“Whatever spin is put on this, schools do not have enough money to meet the needs of learners. Additional funding came to Wales as a result of UK Government decisions, and school leaders are entitled to know how that money has been used.”
The Welsh Government has previously said it must balance competing pressures across public services and that local authorities play a key role in determining how education funding is distributed at a local level.
-
Crime6 days agoPhillips found guilty of raping baby in “worst case” judge has ever dealt with
-
Crime5 days agoKilgetty scaffolder sentenced after driving with cocaine and in system
-
Crime5 days agoHousing site director sentenced after failing to provide breath sample following crash
-
News1 day agoDyfed-Powys Police launch major investigation after triple fatal crash
-
Crime5 days agoMotorist banned for three years after driving with cannabis in system
-
Crime2 days agoMan spared jail after baseball bat incident in Milford Haven
-
Education4 days agoTeaching assistant struck off after asking pupil for photos of her body
-
Crime5 days agoMilford Haven pensioner denies exposure charges








