Education

Student Loans Company says student ‘smishing scams’ on the rise

Published

5 months ago

September 10, 2024

AT the start of the 24/25 academic year, the Students Loans Company (SLC) is reminding students to be vigilant of smishing scams.

Scammers target students at this time of year as they receive their first maintenance loan payment. SLC is expecting to pay £2bn to students over the autumn term and last year it stopped £2.9m of maintenance loan payments being taken by smishing and phishing scams, where students received and acted on false communications.

Smishing, which is fraud involving text messages, is currently the most popular form of scam, with students usually being asked to click a link to complete a task – for example verifying bank details or confirming their personal information, providing an opportunity for a payment to be diverted to a scammer’s bank account.

SLC will never ask students to provide or verify their personal or financial information via email or text message, and Alan Balanowski, Risk Director at SLC, is urging students to pay attention to any communication they receive from Student Finance Wales (SFW) or SLC over the coming weeks.

He said: “Starting or returning to university is an exciting time, but it’s also busy, with students getting organised and set-up for the academic year, which includes dealing with information from different organisations, including ourselves. We aim to ensure our payment process is simple for students, but we do experience a rise in smishing scams at this time year. This means students need to be alert to any potential attempt to intercept their maintenance loan instalment.

“We have a range of preventive methods we use to target scams, but the most impactful tool we have is working together with students to stop scammers. If a student receives a suspicious message, they should delete it and report it immediately, but if a scammer does succeed in obtaining personal details, then we must collectively act quickly to spot and block the action”.

“Last year, we were able to stop £2.9m of maintenance loan payments ending up in the hands of scammers and we are focused on working as effectively as we can to protect students and their finance.

“Our message to students is quite simply, think before you click.”

SLC’s top tips

Neither SLC nor SFW provide any services through WhatsApp and will never initiate contact with a student through social media channels, including Facebook, X, Instagram and Tik Tok, to discuss their application or student finance entitlement. If a customer receives a communication from SFW that they are unsure of, they should log into their online account to verify if it’s genuine.
Check the quality of the communication – misspelling, poor punctuation and bad grammar are often signs of phishing.
Keep an eye out for any suspicious looking emails, phone calls or text messages, especially around the time of an expected payment.
Scam emails and text messages are often sent in bulk to many people at the same time and are unlikely to contain both a first and last name. These commonly start – ‘Dear Student’.
Messages that convey a sense of urgency are also unlikely to be genuine – for example ‘failure to respond in 24 hours will result in the account being closed’.
Think before you click. If an email or text message contains a link, hover over it to check that it goes where it’s supposed to. If in any doubt don’t risk it, always go direct to the source rather than clicking on a potentially dangerous link.
Scammers can use a variety of methods to try and get students to pay money or share personal details, including the use of fraudulent phone calls, social posts and direct messaging on digital platforms. Always use official phone numbers, the online account and official communication channels to verify the contact received is genuine.
Be mindful of the information you share about yourself on social media, and elsewhere online, to help guard against identity theft. Identity theft happens when fraudsters access enough information about a person’s identity, such as their name, date of birth, customer reference number, course information or their current or previous addresses to impersonate them online and over the phone.
SLC or Student Finance Wales (SFW) send a text message to students in Wales if a change has been made to their bank details. If you haven’t changed your bank details and receive a message, contact us immediately.
Check out our guide to identifying a scam at www.gov.uk/guidance/phishing-scams-how-you-can-avoid-them

If a student receives a suspicious message, they should report it immediately by email [email protected] and to SLC by calling our dedicated hotline on 0300 100 0059.

There is also a range of additional advice and information on recognising and avoiding scams from Action Fraud, the UK’s national reporting centre for fraud and cybercrime.

Education

Future Jobs Wales expands with new career insights

Published

20 hours ago

January 29, 2025

Tom Sinclair

CAREERS Wales has launched updates to its Future Jobs Wales resource, expanding its real-time job market data to include nine new sectors.

The online tool provides up-to-date labour market information (LMI) for industries and regions across Wales, helping individuals make informed career decisions.

Through an interactive webpage, users can explore industry trends, in-demand skills, and key employers. The platform also allows users to compare job market data at local, Welsh, and UK levels.

The newly added sectors include:

Digital
Care
Creative arts, media and culture
Retail and customer service
Manufacturing
Education
Agriculture and land
Tourism, hospitality, sport and leisure
Public services

Users can access insights such as:

Industry growth or decline projections
Employment figures within each sector
Salary expectations
Jobs currently in demand and future projections
Skills required for different roles

Emma Blandon, head of digital and communications at Careers Wales, said: “We’re thrilled to have further expanded our Future Jobs Wales resource.

“Information around job trends and future demand can be hugely empowering for those planning their next steps. By delivering up-to-date LMI, this tool helps individuals make informed decisions, identify opportunities, and navigate the evolving job market with confidence.

“Whether you’re starting your career, looking to upskill, or planning your next move, this resource is an invaluable asset for building a brighter future.”

For more information or to access Future Jobs Wales, visit the Careers Wales website.

Education

Wales’ ‘best’ nursing college earmarked for closure in sweeping cuts

Published

1 day ago

January 28, 2025

Tom Sinclair

Cardiff University nursing school at risk

THE PRESTIGIOUS Nursing School at Cardiff University, ranked the best in Wales and fifth in the UK by the Complete University Guide 2023, faces potential closure as part of a major restructuring plan. The university has announced proposals to cut 400 jobs, discontinue several degree programmes, and possibly shut down academic schools, including nursing, modern languages, music, ancient history, translation, religion, and theology. These changes are subject to a 90-day consultation period.

The news has sent shockwaves through the academic and healthcare communities, with staff and students expressing outrage and concern.

Unions and government respond

University and College Union (UCU) representative Andy Williams described the scale of the proposed cuts as “devastating,” warning of their impact on the university, the city of Cardiff, and the wider region.

A Welsh Government spokesperson echoed these concerns, expressing disappointment that nursing courses could be discontinued. They stressed the importance of collaboration between Cardiff University, trade unions, staff, and students to address the challenges posed by these restructuring plans. The government is particularly concerned about sustaining the pipeline of trained nurses in Wales and is working with Health Education and Improvement Wales (HEIW) to respond to the situation.

Impact on healthcare

Helen Whyley, Executive Director for Wales at the Royal College of Nursing (RCN), criticised the proposed closure, highlighting the severe nursing shortages already affecting Wales. She noted that Cardiff University’s Nursing School plays a vital role in producing skilled nurses who serve communities across the region. “This decision could undermine efforts to address critical staffing challenges in the healthcare sector,” she said.

RCN Wales has vowed to respond formally to the consultation process, advocating for the preservation of nursing education in Wales. The union has warned that closing the school would have far-reaching implications for the profession, healthcare infrastructure, and local communities.

Future of nursing at risk

The proposed cuts have sparked widespread concern, with stakeholders questioning the long-term impact on Wales’ healthcare system. As consultations continue, the future of Cardiff University’s Nursing School remains uncertain. The decision could significantly disrupt the nursing workforce, potentially leaving Wales ill-equipped to address the growing demands on its healthcare services.

This decision comes at a time of financial strain for higher education institutions, with Cardiff University citing budgetary pressures as the reason for the proposed changes. Critics argue that the closure of such a highly regarded institution would damage not only the university’s reputation but also the healthcare landscape across Wales.

Stakeholders await outcome

The potential closure has prompted calls for swift action to protect the future of nursing education in Wales. As consultations progress, unions, students, and healthcare leaders are urging Cardiff University to reconsider the plans.

The Herald will continue to monitor this developing story, providing updates on the implications of these cuts for Cardiff University, Wales’ nursing workforce, and the broader healthcare sector.

Education

Lamphey Primary School celebrates positive inspection report

Published

2 days ago

January 28, 2025

Tom Sinclair

LAMPHEY PRIMARY SCHOOL is celebrating a positive inspection report from Estyn, the body responsible for inspecting education and training providers in Wales.

The school, inspected earlier this academic year, received high praise as a ‘highly inclusive school’ which ‘supported pupils’ well-being exceptionally well.’

Inspectors commended Lamphey Primary for its ‘nurturing and harmonious’ atmosphere, noting that pupil behaviour across the school was ‘exemplary’.

The report highlighted that nearly all pupils made ‘exceptionally effective progress’ in developing their speaking and listening skills.

Additionally, the school was commended for prioritising reading development, ensuring that nearly all pupils cultivate a love for books and stories by the time they leave making excellent progress.

Headteacher Mr Thomas expressed his delight at the recognition from Estyn, stating: “We are thrilled that Estyn has acknowledged some excellent practices at our school, as well as the hard work and collaboration of our entire school community.

“This report highlights how we have created a caring and inclusive learning environment that allows pupils to thrive both academically and socially. I am incredibly proud of our whole school community.”

The positive feedback from Estyn reflects the dedication and commitment of Lamphey Primary School to providing high-quality education and fostering a nurturing environment for all its children.

Cabinet Member for Education and the Welsh Language Cllr Guy Woodham said: “To see a second fantastic report in as many weeks is a real boost for our education community and testament to the hard work educators are putting into their schools and learners.

“Congratulations to Lamphey School and all those that are dedicated to the children there for this excellent Estyn report.”