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Firefighter’s dismissal marks turning point for Mid and West Wales Fire Service

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IN a significant development that echoes through the corridors of the Mid and West Wales Fire and Rescue Service (MAWWFRS), Watch Manager Phil Irving of Haverfordwest Fire Station has been officially dismissed.

This decision, confirmed independently by six serving fire officers, follows a slew of bullying allegations that surfaced in 2021, fundamentally shaking the community’s trust in its firefighters.

The Herald’s investigation in 2021 uncovered a culture of fear and bullying at then Haverfordwest Fire Station, with numerous staff voicing their distress and frustration under the shadow of Irving’s intimidating presence.

The Herald confirmed that incidents of bullying led to a large number of requests for transfers away from Irving. Staff welfare concerns were not addressed, even when members of staff’s mental health and wellbeing were seriously affected.

Following these revelations, a comprehensive cultural review was launched, aiming to diagnose and remedy the toxic behaviours eroding the core values of the fire service.

A subsequent report, completed by Opinion Research Services in August 2023 paints a stark picture of the internal issues plaguing MAWWFRS. Nearly a third of the service’s employees are considering departure within the next five years, with reasons ranging from dissatisfaction with the work-life balance to disillusionment with the service’s internal culture. The report specifically pinpoints bullying as a persistent issue, highlighting the urgent need for systemic change.

The audit reveals that despite some improvements in job satisfaction since 2014, significant challenges remain, notably in management practices and the treatment of staff. The report criticizes a lack of transparent and supportive leadership and identifies a need for fostering a more inclusive and respectful working environment.

Haverfordwest Fire Station (Image: Facebook)

The Herald reached out to the service seeking confirmation of Irving’s dismissal and an explanation of the circumstances surrounding it. Our inquiry specifically asked whether the dismissal was connected to the allegations of bullying reported in 2021.

The response from MAWWFRS was guarded, citing confidentiality and data protection obligations, “Mid and West Wales Fire and Rescue Service is unable to comment on the points raised in your email. Additionally, as you will appreciate, Mid and West Wales Fire and Rescue Service owes duties of confidentiality under data protection legislation to all its personnel which means that it would not be appropriate to respond to the specific questions you have asked either.”

Highly respected retired firefighter Gerwyn Howells, who served from 1974 until 2019 and continued as a member of the The Colour Party (Ceremonial detachment) until 2023, shared his experiences.

My initial complaints about Irving back in 2021 were not handled with the professionalism I expected. Senior managers need to be held accountable for how they protected him. Despite being a whistleblower, the complainant somehow discovered I had reported the matter, likely because the investigators were close to Irving. It’s astonishing that he was found not culpable at the time and allowed to continue his duties unchanged. He was nicknamed ‘Teflon’ because allegations never seemed to stick to him. Several firefighters even requested transfers away from the Haverfordwest station to avoid working under him.”

The news of the termination of Irving’s contact as a fire fighter has been met with a mixed response from the community and within the fire service itself. Many see it as a long-overdue step towards rectifying the wrongs of the past and rebuilding trust. However, others remain sceptical about the depth and permanence of change, reflecting a pervasive wariness of the service’s commitment to genuine reform.

The cultural audit culminates in a set of recommendations aimed at overhauling the service’s internal culture. These include the implementation of more robust mechanisms for reporting and addressing bullying, enhanced training programs focused on diversity and inclusion, and a strategic overhaul of leadership practices to ensure transparency and accountability.

The dismissal of Watch Manager Phil Irving should not be viewed as the closure of an unpleasant chapter, but as an impetus for profound and enduring change within the Mid and West Wales Fire and Rescue Service. It is an opportunity to rebuild not just a workplace, but a vital public service on the principles of respect, integrity, and trust.

Crime

Jury told to continue deliberations in historic child sex abuse trial

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Judge says majority verdict may be accepted after jurors report deadlock at Swansea Crown Court

A JURY has been told to continue its deliberations in the trial of a Milford Haven man accused of historic child sex offences after indicating it could not reach a unanimous verdict.

Thomas Kirk, aged 50, of Meyler Crescent, Milford Haven, is on trial at Swansea Crown Court accused of oral rape and sexual assault of a child. The offences are alleged to have taken place in Pembrokeshire between 2007 and 2009, when the complainant was aged between thirteen and fifteen.

At midday on Wednesday (Dec 18), the jury returned to court to say they were unable to reach a verdict on which all jurors agreed.

Judge Paul Thomas KC told the jury that while he would be prepared to accept a majority verdict if at least ten jurors were in agreement, he still wanted them to continue deliberations in an effort to reach a unanimous decision.

The jury was then sent back out to continue considering its verdict.

The trial continues.

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Crime

Police appeal to locate 69-year-old man wanted in harassment investigation

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DYFED-POWYS POLICE are appealing for information to help locate a man from the Ammanford area who is wanted in connection with a harassment offence.

Alan Tait, aged 69, is being sought by officers as part of an ongoing investigation.

Police believe he may currently be in the Derbyshire area, but say he also has links to South Wales and Gwent.

Anyone with information that could assist officers in locating him is urged to contact Dyfed-Powys Police.

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Charity

Bluestone Foundation marks year of impact with more than £60,000 for local causes

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THE BLUESTONE FOUNDATION, the charitable arm of Bluestone National Park Resort, has marked a significant year of community investment after raising and distributing more than £60,000 to support projects across Pembrokeshire in 2025.

Run in partnership with the Pembrokeshire Association for Voluntary Services (PAVS), the Foundation has continued to expand its reach, backing a wide range of charities and community organisations working at the heart of the county.

During the year, the Foundation’s Community Fund delivered three rounds of grants, supporting projects focused on wellbeing, inclusion, creativity, and environmental protection.

Environmental organisations including BlueGreen Cymru, Greener Growth CIC and Sea Trust Wales received funding, alongside wellbeing and inclusion groups such as ASD Family Help, Get the Boys a Lift, No Shame Foundation and Silbers CIC.

Creative, youth and heritage organisations including Little Grebe Creative CIC, Pater Hall Community Trust, Milford Haven Community Society, Urdd Gobaith Cymru and VC Gallery also benefited.

In total, £32,968.57 was awarded through the Community Fund in 2025.

Fundraising events held at the Blue Lagoon Water Park generated a further £19,500 in unrestricted income. Under the Foundation’s funding model, 75 per cent of that money is passed directly to charities, with the remaining 25 per cent placed into a flexible fund to support causes that fall outside the Community Fund’s criteria.

Flexible funding totalling £4,500 was used this year to support initiatives including Sport Pembrokeshire’s Fit and Fed project, refurbishment work at Martletwy Young Farmers Club hall, Bloomfield Bus and Green Dragon Bus services, and Nacro’s Christmas appeal, providing food, warm clothing and essential items to people in crisis.

The Foundation also supported the PATCH Christmas Toy Appeal, encouraging staff and visitors at Bluestone to donate gifts for families referred to the charity during the festive period.

In addition, more than one hundred fundraising events across the region were supported through prize donations from the Foundation, including over 200 family passes to the Blue Lagoon Water Park, 32 overnight spa breaks and nine Bluestone holiday breaks.

Marten Lewis, Chair of the Bluestone Foundation said: “This year’s achievements reflect the heart of who we are at Bluestone. The Foundation exists to uplift the people and places that make Pembrokeshire such a special community.

“The impact of our partners, grant recipients and fundraising efforts in 2025 shows what is possible when we work together, and we are proud to see the difference it continues to make across the county.”

Looking ahead to 2026, the Foundation has confirmed continued support for Sport Pembrokeshire’s Fit and Fed project and will act as gold sponsor of the DPJ Foundation’s Macchu Picchu trek.

Five further Blue Lagoon fundraising events are already scheduled between February and August, supporting Local Cadets, Belles Story, Martletwy YFC Hall, Blue Horizons Coastal Adventure and Friends of Portfield School.

Tickets for those events are available via the Bluestone Foundation’s Eventbrite page.

For more information about the Bluestone Foundation, visit the Bluestone website.

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