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Firefighter’s dismissal marks turning point for Mid and West Wales Fire Service

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IN a significant development that echoes through the corridors of the Mid and West Wales Fire and Rescue Service (MAWWFRS), Watch Manager Phil Irving of Haverfordwest Fire Station has been officially dismissed.

This decision, confirmed independently by six serving fire officers, follows a slew of bullying allegations that surfaced in 2021, fundamentally shaking the community’s trust in its firefighters.

The Herald’s investigation in 2021 uncovered a culture of fear and bullying at then Haverfordwest Fire Station, with numerous staff voicing their distress and frustration under the shadow of Irving’s intimidating presence.

The Herald confirmed that incidents of bullying led to a large number of requests for transfers away from Irving. Staff welfare concerns were not addressed, even when members of staff’s mental health and wellbeing were seriously affected.

Following these revelations, a comprehensive cultural review was launched, aiming to diagnose and remedy the toxic behaviours eroding the core values of the fire service.

A subsequent report, completed by Opinion Research Services in August 2023 paints a stark picture of the internal issues plaguing MAWWFRS. Nearly a third of the service’s employees are considering departure within the next five years, with reasons ranging from dissatisfaction with the work-life balance to disillusionment with the service’s internal culture. The report specifically pinpoints bullying as a persistent issue, highlighting the urgent need for systemic change.

The audit reveals that despite some improvements in job satisfaction since 2014, significant challenges remain, notably in management practices and the treatment of staff. The report criticizes a lack of transparent and supportive leadership and identifies a need for fostering a more inclusive and respectful working environment.

Haverfordwest Fire Station (Image: Facebook)

The Herald reached out to the service seeking confirmation of Irving’s dismissal and an explanation of the circumstances surrounding it. Our inquiry specifically asked whether the dismissal was connected to the allegations of bullying reported in 2021.

The response from MAWWFRS was guarded, citing confidentiality and data protection obligations, “Mid and West Wales Fire and Rescue Service is unable to comment on the points raised in your email. Additionally, as you will appreciate, Mid and West Wales Fire and Rescue Service owes duties of confidentiality under data protection legislation to all its personnel which means that it would not be appropriate to respond to the specific questions you have asked either.”

Highly respected retired firefighter Gerwyn Howells, who served from 1974 until 2019 and continued as a member of the The Colour Party (Ceremonial detachment) until 2023, shared his experiences.

My initial complaints about Irving back in 2021 were not handled with the professionalism I expected. Senior managers need to be held accountable for how they protected him. Despite being a whistleblower, the complainant somehow discovered I had reported the matter, likely because the investigators were close to Irving. It’s astonishing that he was found not culpable at the time and allowed to continue his duties unchanged. He was nicknamed ‘Teflon’ because allegations never seemed to stick to him. Several firefighters even requested transfers away from the Haverfordwest station to avoid working under him.”

The news of the termination of Irving’s contact as a fire fighter has been met with a mixed response from the community and within the fire service itself. Many see it as a long-overdue step towards rectifying the wrongs of the past and rebuilding trust. However, others remain sceptical about the depth and permanence of change, reflecting a pervasive wariness of the service’s commitment to genuine reform.

The cultural audit culminates in a set of recommendations aimed at overhauling the service’s internal culture. These include the implementation of more robust mechanisms for reporting and addressing bullying, enhanced training programs focused on diversity and inclusion, and a strategic overhaul of leadership practices to ensure transparency and accountability.

The dismissal of Watch Manager Phil Irving should not be viewed as the closure of an unpleasant chapter, but as an impetus for profound and enduring change within the Mid and West Wales Fire and Rescue Service. It is an opportunity to rebuild not just a workplace, but a vital public service on the principles of respect, integrity, and trust.

News

UK government boosts Port Talbot transition fund with extra £22m support

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AN EXTRA £22 million in UK Government funding has been announced to support workers and businesses affected by Tata Steel’s transition at Port Talbot, taking the total community support package to £122 million.

The funding uplift means the Tata Steel / Port Talbot Transition Board fund now stands at £102 million from the UK Government, alongside a further £20 million contributed by Tata Steel. Ministers say the additional money could help support up to 1,000 more jobs across the local economy.

Since July 2024, the Transition Board has already allocated £80 million to the Port Talbot area, funding thousands of training courses for individuals and helping nearly 200 businesses to start, expand, invest in new equipment and move into new markets.

The UK Government said the rapid deployment of the funding has helped prevent an increase in unemployment benefit claims during Tata Steel’s shift towards greener steelmaking.

Following strong demand for support, a further £22 million has now been allocated, extending the availability of Supply Chain, Business Start-Up, Resilience and Growth funding into 2026. The announcement was made on Thursday (Dec 18).

Secretary of State for Wales Jo Stevens said the government was determined to continue backing the community through the transition.

She said: “This government has acted decisively to support workers and businesses in Port Talbot, allocating the entire £80 million in initial funding quickly into the community to ensure that whoever needed support could access it.

“Grants have been delivered swiftly to meet the needs of local people, businesses and communities, and there is evidence that our approach is working. But we want to make sure that as many people as possible have continued access to support with the extra £22 million for local businesses into the new year.

“We said we would back workers and businesses affected by the transition at Port Talbot and are delivering on that promise.

“It remains a difficult time for Tata Steel workers, their families and the community, but we will continue to support them.”

Ms Stevens announced the funding increase during a visit to Port Talbot-based engineering firm JES Group, which has received Transition Board support. She also toured the JES Academy, which is providing training for dozens of former and current steelworkers.

Justin Johnson, Director of JES Group and The Skills Academy, welcomed the announcement.

He said: “I want to express our gratitude to the UK Government for establishing the original Transition Fund and for now having the foresight to increase the level of support at such a critical moment.

“This uplift will make a significant difference to supply-chain companies like ours. As Tata Steel transitions to electric arc furnace steelmaking, businesses like JES must transition alongside it, while also diversifying into new sectors to reduce reliance on what was once our core work.

“We believe the history of steelmaking in Port Talbot is far from over and that a brighter, greener future lies ahead, but while that future takes shape, diversification is essential.

“The journey has not been easy, and it is far from over, but this additional support creates real opportunities for stability and growth. I also want to recognise Business Wales and Neath Port Talbot Council’s economic development team for their guidance and practical assistance.”

The Transition Board was established to protect jobs and the local economy during Tata Steel’s move to greener steel production. Information on applying for support is available via the Tata Steel Transition Information Hub.

The UK Government has also committed £2.5 billion to rebuild and decarbonise the UK steel industry, with a national Steel Strategy due to be published in early 2026. This includes £500 million already allocated to Tata Steel for the electric arc furnace now under construction at Port Talbot.

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Charity

Communities across Pembrokeshire unite in memory of Sally Allen

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THE TRAGIC loss of Sally Allen in 2025 sent shockwaves through communities across Pembrokeshire and beyond. Deeply loved and widely respected, Sally was an integral part of the agricultural and equestrian world. Her sudden passing left an immeasurable sense of loss for her family, friends, and the many organisations and communities she was part of.

In the days and weeks following the accident, people from across the county came together in an extraordinary show of compassion, solidarity and remembrance. Sandy Bear Children’s Bereavement Charity was on hand to offer guidance and support to communities affected by the tragedy, helping individuals and families navigate the early and often overwhelming stages of grief.

Support in Sally’s memory has been widespread, with particular strength coming from the agricultural and equestrian sectors that meant so much to her. Young Farmers Clubs across Pembrokeshire organised fundraising evenings and gatherings, creating spaces for people to come together, share memories, and acknowledge the profound loss felt by so many.

On Monday 15 December, a deeply moving moment of remembrance took place as Sally’s family came together with David Evans, Chief Executive Officer of Clynderwen and Cardiganshire Farmers Ltd (CCF), along with further representatives from CCF and Sandy Bear Children’s Bereavement Charity. The occasion marked the launch of a specially commissioned design on one of CCF’s lorries.

The vehicle, N12 CCF, now proudly carries sunflowers – a flower Sally loved – alongside her name, celebrating her life while also featuring the Sandy Bear logo. This thoughtful tribute was warmly received by the Allen family and ensures that Sally’s memory, kindness and impact will continue to be carried far and wide.

CCF is deeply rooted in the landscapes and communities Sally cared about. At the launch, Mr Evans announced that CCF will make a donation to Sandy Bear aligned with the miles travelled by N12 CCF throughout January, transforming everyday journeys into a lasting legacy of support.

In addition, a JustGiving page will remain open until the end of January, allowing individuals and organisations to continue honouring Sally’s memory by supporting Sandy Bear alongside the CCF fundraiser.

Sandy Bear Children’s Bereavement Charity supports children and young people across Wales who are grieving the death of someone important to them. Being present at times of profound loss, and helping communities process grief with care and compassion, is at the heart of the charity’s work.

Sally Allen’s life touched many. The response to her passing has shown not only the depth of love felt for her, but the strength of communities when they come together in kindness. Through these acts of remembrance and generosity, her legacy will continue to make a difference to others during their darkest moments.

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Crime

Haverfordwest man denies historic rape charges involving underage girl

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Trial listed at Cardiff Crown Court for 2027

A HAVERFORDWEST man has denied a series of historic sexual offences against an underage girl and is due to stand trial at Cardiff Crown Court in 2027.

Lee Mahagan, aged 52, of High Street, Haverfordwest, has pleaded not guilty to four counts of rape and two counts of engaging in penetrative sexual activity with a child.

The charges relate to allegations involving a girl aged between 13 and 15, which are said to have occurred in Cardiff between 2009 and 2010.

The court was told that the case is expected to take around five days when it goes before a jury. A trial date has been set for January 25, 2027.

Mahagan was granted conditional bail by Judge Hywel James following a hearing at Cardiff Crown Court.

The defendant is represented by David Pinnell, while Daniel Jones is appearing for the prosecution.

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